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We are an authorization-based technology start-up seeking an experienced Technical Writer to join our team. The ideal candidate will have a strong background in technical communication, with a proven ability to translate complex concepts into clear, concise, and user-focused content for developers using our technology - both products and open source projects.
Responsibilities:
* Write clear, concise, and user-friendly/developer-friendly technical content and documentation that effectively communicates product features and benefits, consistent with the brand's informal yet technical tone.
* Be able to recognize and tailor outbound product messaging to the needs across different mediums and audiences while maintaining brand voice and style.* Collaborate with technical and marketing teams to gain an in-depth understanding of the product and related technical information to ensure the accuracy of every article.* Work closely with the marketing team to align technical writing with brand messaging, ensuring a consistent voice and tone across all content.* Collaboration across teams is key for delivering experiences for developers to grow awareness of our products.* Understand and apply SEO best practices to aid in content discovery and engagement.* Proofread and edit content for clarity, grammar, and punctuation, ensuring all content meets the high standards of our brand.Requirements:
* Familiarity or demonstrated aptitude to learn:* SEO best practices and how to apply them to technical writing.
* infrastructure-as-code tools like Terraform and Pulumi. * monitoring and logging tools (e.g., Prometheus, Grafana, ELK stack). * markdown (Git/GitHub). * Understanding of high-level API concepts such as auth, endpoints, REST, gRPC, and optimistic concurrency* Proven experience as a Technical Writer or in a similar role in a technology-oriented company, ideally in a start-up environment.* Strong ability to understand and effectively communicate complex technical information in a clear and concise manner.* Excellent writing, editing, and proofreading skills in English, with a keen eye for detail.* Experience in various programming languages — we currently have SDKs for NodeJS, Java, Python, Ruby, and Go.* Proven track record of meeting deadlines and delivering high-quality content.* Strong attention to detail and the ability to manage multiple projects concurrently.* Excellent interpersonal and communication skills, with a demonstrated ability to collaborate effectively with a range of stakeholders.",