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Title: SEO Fulfillment Operations Specialist
(Remote)
Location: Medellin CO
JobDescription:
*This role is remote and open to any country, but role will be required to work in EST.*
Hi! We’re LinkGraph, an SEO software company (and full-service digital agency) focused on engineering products and services that help websites improve their performance on Google. We are a rapidly growing organization with clients from Fortune 500 companies to leading Silicon Valley tech startups, and we’re looking to bring on an SEO Fulfillment Operations Specialist to help us propel our growth. Check out our careers page here.
If you’re smart, ambitious, and passionate about working for a tech company, we want to hear from you!
Responsibilities:
- Fulfillment Process Management: Oversee the end-to-end fulfillment process for SEO projects, ensuring timely and accurate delivery of services to our clients. This includes order processing, data entry, assignment of tasks to team members, and monitoring project timelines.
- Quality Assurance: Implement and maintain quality control measures to ensure that all SEO services meet or exceed client expectations and company standards. Conduct regular audits of completed tasks for accuracy and quality.
- Collaboration and Communication: Work closely with the SEO team, sales, and customer service departments to ensure smooth operation and high levels of client satisfaction. Communicate effectively with team members to resolve issues and provide updates on project status.
- Process Improvement: Continuously evaluate and improve fulfillment processes and systems to increase efficiency, reduce costs, and improve client satisfaction. Stay informed about industry best practices and incorporate new techniques and technologies as appropriate.
- Adapting in the role as needed.
Requirements:
- Fulfillment/operations experience.
- Strong organizational skills with a high attention to detail.
- Data entry/analytical skills.
- SEO experience is a huge plus.
- Fluent in English.
- A can-do attitude!
Life at LinkGraph
At LinkGraph, we are committed to enjoying life as we are to delivering best-in-class services and software. From community volunteer days, socially conscious initiatives, and team lunches and outings, our office reflects our team’s erse interests.
We’re a growing team of erse professionals, however, we all share the same goals: to be a part of a company that’s on the edge of digital marketing, to make the world a better place, and to have fun doing it. Our team culture is one of fast-paced innovation, where each person is empowered to take on their own ambitious projects, with the support of their teammates. We’ve got plenty of perks, but the biggest one is working with other energetic high-achievers.
We are very proud of the kind, inclusive, and collaborative company culture we have built and have been very lucky to be recognized by both national and local industry leaders:
- 2023 + 2022 Inc. 5000 List of the Fastest-Growing Companies in America
- Nevada’s Top Workplaces – #1 Small Business (Under 150 Employees), Best New Ideas
- Best Start-Up Agency (U.S. Search Awards)
- Top B2B Companies (Clutch)
- Inc’s On The Rise and Best Places to Work (Inc. Magazine)
- Great Place to Work Certified (Great Place to Work)
Benefits:
- Huge focus on charitable giving (this is LinkGraph’s driving force)
- You’ll be working for a relatively new company that has grown at a speed much faster than competitors over the past two years. Our focus is on building the best team of people, the best products, and the best company overall.
Salary:
$8-10 an hour