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We are looking for a talented Manual QA Engineer who will take ownership of the quality of our software suite. We want someone who will investigate our system to uncover weaknesses and flaws. This is an integral part of our development team. As part of an Agile development team, the successful candidate will be responsible for defining product test manual strategy and process for Patriot.

Patriot Software started in the basement of a factory decades ago. Patriot is a 100% remote company with headquarters in Canton, OH. We have grown our business to over 200+ employees across the United States.

On to the good stuff. What we do. Patriot develops accounting and payroll software for American businesses and their accountants. Because we have a passion for helping our customers succeed, our goals are lofty: make accounting and payroll fast, easy to use, and affordable. We need exceptional people to deliver exceptional products and services. That’s why we only hire the best of the best.

So, what do we value in a new team member? Our search starts by looking for a quality inidual who lives by our core values:

1. We give more than we take
2. We don’t take shortcuts
3. We lead. We don’t follow
4. We follow the golden rule
5. We grow leaders

Does this sound like you? Great! Read on to see if your skills are a match, too.

Requirements

• A degree in a related discipline; or equivalent combination of education and experience
• Entry level experience with test case development
• Exposure to software QA methodologies, tools, and processes.
• Ability to document test steps and results in a detailed and understandable manner.

• Demonstrates accuracy, thoroughness and attention to detail (looks for ways to improve/promote quality).
• Takes ownership of tasks, independent actions, and calculated risks (asks for/offers help when needed).
• Ability to put success of team above own interests.
• Openly collaborates with team members.
• Strong analytical and problem-solving skills.
• Gives and welcomes feedback. Share expertise with others.

This position is open to all candidates who legally reside and are eligible to work in the United States. This position is currently not open to applicants in the following locations: Alaska, California, Hawaii, Washington D.C.

• Work alongside the development team to understand requirements and develop comprehensive test plans.
• Identify, analyze, and document all issues found; recommend fixes/improvements.
• Manage manual, regression, usability, and exploratory test suits
• Meticulous attention to detail with the ability to convey that to team members
• Enthusiasm to dig into the product and troubleshoot issues
• Informs team of progress, roadblocks, and issues
• Identify areas of the software that are deemed critical to ensure test coverage is created
• Provide defect traceability and root cause analysis
• Perform deliverables tracking and reporting
• Monitors progress of testing efforts within the teams to ensure deadline are met
• Develop metrics and reports to effectively communicate test status during the testing process

Please note this is a sample of what you’ll be doing. This job requires you to be able to adapt to change quickly in order to deliver an exceptional customer experience. Your duties, responsibilities, and activities may change at any time with or without notice.

Working hours are established by each team and department based on business needs. For this role, it may require, at times, additional support past 5 pm EST Monday through Friday.

Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Benefits

We pride ourselves on our company culture and value our employees’ hard work. Aside from the freedom to introduce new ideas or technologies, here are some of the awesome benefits our employees enjoy:

• Paid time off and paid holidays
• Medical, dental, and vision insurance
• Section 125 HSA and FSA accounts
• Company-paid life, short-term, and long-term disability insurance
• 401(k) with company match
• Up-to-date hardware and equipment provided
• Engaging and collaborative company culture
• Education reimbursement

Are you ready to take the next step in your career?