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Voiceflow 3 months ago
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< class="h1">Join our team

Voiceflow is the leading collaborative conversational AI platform.

Our collaboration platform makes it easy for conversational AI product teams to quickly design, test, ship and iterate on conversational assistants - together, faster, at scale.

Assistants designed and built with Voiceflow span hundreds of use cases, from drive thrus to in-car assistants, call centres and more. Voiceflow is loved by over 80,000 global teams with some of the world's largest companies as customers including Google, BMW, US Bank, McDonalds, JP Morgan, Spotify, Amazon, Home Depot, Best Buy, John Hopkins, and thousands of others. 

We're biased of course, but we think we're building one of the coolest products in the world. Put this claim to the test and try out Voiceflow's free version yourself - give it a try!

Joining a new company is one of the biggest decisions we all make in life as we're investing our most important resource - our time. At Voiceflow, we're investing our time here because we believe in an inevitable future where many of the conversations we have with brands everyday will be increasingly automated. If that's the future we're all going to be a part of, then the world needs Voiceflow to ensure the teams building these conversational experiences have great tools to craft great experiences. Think of us like the Adobe creative suite for the growing world of conversational AI. You can learn more about our vision of the future here.

We've raised $25M USD the past 2 years from some of the world's best investors including Felicis, Craft, True, Amazon, Google & CEOs of Figma, Webflow, Eventbrite, Invision, Producthunt, and more. We're a small, fast growing remote team of around 35 team members from around the world, composed of dedicated and talented iniduals with a core focus on engineering and product.

< class="h2">About the role

Voiceflow's engineering team places heavy emphasis on augmenting the capabilities of an inidual through automation. We are looking for self-motivated iniduals who have some industry experience in testing and intermediate experience in coding. As a Test Automation Engineer, you will be primarily responsible for building tooling to reduce manual toil and enforcing testing patterns to improve team performance. Though you are primarily acting as an enabler for the team at large, you will also periodically take part in end-to-end testing with the team prior to major changes/releases. 

< class="h2">What you'll do

Knowledge 

  • Work with cross-functional teams to understand the complex interactions between systems 
  • Provide feedback on the testability of architectural changes and technical designs for systems 

Design & Architecture 

  • Develop and improve existing test automation frameworks (i.e. make them faster, more flexible, and easier to use) and utilize parallel processing or grid systems to speed up the tests 
  • Improve frameworks within code to provide more descriptive, extensible, and intuitive testing systems 
  • Design test automation at all levels - unit, integration, functional, end-to-end
  • Develop efficient and effective quantitative methods and guidelines to continuously improve quality processes and practices across multiple projects

Analysis 

  • Analyze bug creation/reporting to discover application code that requires more rigorous testing
  • Analyze team systems & functions to discover unique opportunities for testing (fuzzing tests, load tests, performance tests)

Communications 

  • Work with non-engineering stakeholders to create testing plans 
  • Mentor team on testing best practices and philosophies 
< class="h2">What you'll bring

Knowledge 

  • Experience with standard patterns for testing RESTful HTTP services
  • Experience with standard patterns for testing React components (react-testing-library, enzyme, etc.)
  • Experience with web application testing frameworks (Selenium Webdriver, Marionette, Puppeteer, Cypress, Nightwatch, etc.)
  • Chaos engineering experience (nice to have) 

Analysis 

  • Test metrics to measure not just product and test process quality
  • Analyze bug creation/reporting to discover application code that requires more rigorous testing 
< class="h2">Why Voiceflow
  • Work with a well-funded yet small, hard working team filled with brilliant passionate people.
  • Take ownership over your work and build momentum on important projects both assigned to you, and of your own choosing.
  • You choose where you work – from your home, the beach, an office, or through our WeWork global membership program.
  • Bi-weekly Team All-Hands, Social Hours, team bonding games, and more. Keeping our teams engaged, even in the remote world.
  • Supporting continued growth with Learning & Development and Lunch & Learn opportunities. 
  • Competitive salaries, equity options, full benefits from day one, WFH equipment budget and paid development - we've got you covered! 
  • Realistic company valuation that gives your equity real, meaningful upside.
  • Supporting new hires by providing opportunities to participate in a Voiceflow Bootcamp where you receive one-on-one support to learn the ins and outs of our product.

Perks are nice, but perks don't make a company or inidual successful - the work does. At Voiceflow, we're building a product that can help teams work together to rapidly design, prototype and launch conversational assistants for any channel. While you're building for our customers, we're building for you.

Voiceflow is an equal opportunity employer. We believe that our commitment to ersity & inclusion will enable us to build better digital experiences for our clients and their customers. We are dedicated to fostering a global team that reflects the ersity of the Voiceflow community. We consider employment applicants without regard to age, race, color, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status, or any other protected status.

If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.

< class="h2">How we hire

At Voiceflow, since we are a small and mighty team - we put a lot of care and time into who we hire. We take a hybrid approach when it comes to our recruitment process. We believe in a combination of conversational-style & standardized interviews along with take-home assessments for technical positions. We will ensure there is time at the end of all interviews for you to ask any questions and will keep an open-line of communication throughout the process.