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Sr. Project Manager

$90000 – $120000 / year

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

JOB DESCRIPTION

Vertafore Professional Services Organization is looking for dynamic and passionate people to join our team! We are seeking a Sr. Project Manager (SPM) with expertise in managing strategic client implementations as well as software development. If you thrive at leading successful project implementations and have a passion for building strong client relationships, we want you to join our team! The Sr. Project Manager will be responsible for the overall direction, planning, implementation, execution, monitoring and completion of multiple projects ensuring consistency with Vertafore’s mission, strategy, values, commitments and goals.

You as the SPM, are responsible to manage the project from beginning to end and will act as the subject matter expert for the configuration of MGA Systems, liaison between customer and internal teams, you will communicate project deliverables at all levels, and make sure items are executed on time, to budget, with high quality. Additionally, you will work with the Software Engineers to assist with development and support of new and existing features centered around new client implementations.

The ideal qualifications of this candidate include previous experience/expertise in a) managing successful client-facing enterprise software implementations b) business process consulting, c) client relationship management– especially in dealing with challenging clients & situations, c) using project management software to manage all aspects of a client engagement.

The right candidate will thrive on making everyone around them better, enthusiastically meet goals, and are motivated by team accomplishment over inidual accolades.

Knowledge, Skills and Abilities:

• You are highly organized and have proven ability to monitor project budget vs. actuals and can forecast project revenues and expenditures.
• Extensive knowledge of insurance products, insurance requirements and underwriting workflow.
• You are a pro at scheduling and managing resources assigned to your projects and can manage the schedule of work for all phases.
• You have demonstrated an ability to manage change in project scope including documenting and explaining implications of changes so they are clearly understood and approved.
• You excel at setting and managing expectations internally with your team as well as externally to your customer to successfully deliver project.
• You are skilled at building professional executive status reports and other required project documentation.
• You have proven ability communicating with the customer to ensure progress is being made and concerns are managed promptly.
• You have a proven track record of building, developing and growing business relationships vital to the success of the project in person and remotely.
• You are experienced and can handle difficult and escalated situations with minimal leadership involvement.
• You have the talent and ability to proactively learn and understand Vertafore software and the mechanics of their implementation and deployment.
• You will grow and thrive at knowing the detailed task breakdown of your projects such as complex software implementation tasks and consulting deliverables.
• You will work tirelessly to provide outstanding project team leadership to achieve, schedule, budget and scope performance.

Qualifications:

• Proficient with MS Office Tools (e.g., Outlook, Word, Excel, Project, PowerPoint)
• Excellent presentation, written and verbal, communication skills: demonstrated ability to present to groups, clients, and executives.
• Experience with Agile Software Development.
• 2 years of professional experience with C#.
• Insurance industry experience is required.
• 2+ years of customer facing project management experience (preferably within a software environment)
• Previous experience with technical support and troubleshooting is a plus
• Bachelor’s degree or equivalent experience
• You must be able to travel up to 15-20% throughout the year with possible weekend and evening activity as needed

Additional Requirements and Details:

• Travel required up to 10 – 15% of the time.
• Occasional lifting and/or moving up to 10 pounds.
• Frequent repetitive hand and arm movements required to operate a computer.
• Specific vision abilities required by this job include close vision (working on a computer, etc.).
• Frequent sitting and/or standing.

#LI-Remote

The Vertafore Way

Insurance is about relationships, and technology should make those relationships stronger. That’s why, at Vertafore, it’s our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers, becoming better every day, and delivering results you can see, we provide the level of trust and security that insurance is all about.

• Bias to Action: We’re united by an innate drive to take action and make a difference in the technology and insurance spaces.
• Win Together: We work together as one team, showing empathy and respect along the way.
• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.
• Say It, Do It: We honor every one of our commitments because integrity is important to us.
• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.
• We Love Insurance: We appreciate the impact insurance has on the world.

Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Vertafore is a Flexible First working environment which allows team members to work from home as often as you’d like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans – Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs – Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon inidual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both inidual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.

Commission plans are tailored to each sales role but common components include quota, MBO’s and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.