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HR Operations Assistant

United States – Remote OK

Full-Time

Human Resources

$19.00 – $20.00 / hr

Founded in 1985, SelectQuote provides solutions that help consumers protect their most valuable assets: their families, health and property. The company pioneered the model of providing unbiased comparisons from multiple, highly rated insurance companies allowing consumers to choose the policy and terms that best meet their unique needs.

Two foundational pillars underpin SelectQuote’s success: a strong force of highly trained and skilled agents, who provide consultative needs analysis for every consumer, and proprietary technology that sources and routes high-quality leads.

The company has three core business lines: SelectQuote Senior, SelectQuote Life and SelectQuote Auto and Home. SelectQuote Senior, the largest and fastest-growing business, serves the needs of a demographic that sees 10,000 people turn 65 each day with a range of Medicare Advantage and Medicare Supplement plans.

Job Summary:

The HR Operations Assistant is responsible for providing tier-1 user support for multiple HR systems. Additionally, this role will offer administrative and analytical support to all workgroups within the HR department as needed

This position will require high attention to detail, strong interpersonal skills, technical aptitude, working knowledge of HR processes, a keen awareness of HR data sensitivity, and the ability to work efficiently on multiple projects simultaneously. The ideal candidate will have at least 1 year of Human Resources experience, and familiarity with HR system administration.

Supervisory Responsibilities:

• This position has no direct supervisory responsibilities.

Duties/Responsibilities:

• Manages all technical inquiries from HR system users through the Service Desk ticketing system
• Performs basic user administration functions in multiple systems, including the Human Resources Information System (HRIS)
• Analyzes user information and system logs to troubleshoot issues
• Assists new employees with login issues via phone and email
• Assists with the processing of I9s and unemployment claims
• Collaborate with the recruiting team to offer employee onboarding support
• Support the employee relations team with employee offboarding and terminations
• Supports different HR workgroups with projects, audits, and cleanups as assigned
• Safeguards sensitive user information
• Participate in process improvement initiatives

Required Skills/Abilities:

• Ability to juggle multiple administrative tasks while providing excellent customer service
• Excellent communication skills
• Strong attention to detail
• Ability to display a high degree of confidentiality at all times
• Takes initiative to learn new technical applications through self-study

Education and Experience:

• Bachelor’s degree preferred
• 1 year of experience working in Human Resources required
• 2+ years of experience in a professional office environment
• Familiarity with HR system administration required
• Experience with employee onboarding and offboarding processes
• Experience with role-based permissions and system security administration preferred
• Experience with UKG and ICIMS are a plus
• Strong proficiency with MS Office applications (Excel, Word, PowerPoint)
• Proficient in GSuite (Gmail, Google Calendar, Google Drive)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer

Benefits:

It’s an exciting time to join SelectQuote. We became a publicly traded company in 2020 with the first 100% virtual IPO (non-biotech) in American history. We have also been recognized nationally on the 2021 Top Workplaces USA list and by the Kansas City Business Journal as a 2020 Best Places to Work honoree.

Full-time employees are eligible for medical, dental, vision, voluntary short-term disability, company-paid long term disability, company-paid life insurance and accidental death & dismemberment (AD&D), 401(k) + company match and 100% vesting after 4 years, discretionary profit sharing, employee stock purchase program (espp), paid time off, floating holidays, paid maternity leave, paid parental bonding leave, tuition reimbursement, jury duty pay, and other paid leaves vary based on work location.