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About Cinder

Cinder is the first Trust & Safety operations platform to unify policy, moderation, and investigations to help organizations combat Internet abuse at scale. Leading Trust & Safety teams use Cinder to increase operational efficiency, free up engineering resources, and maintain compliance, all in one system of record.

While we operate as a fully remote company with teammates in NY, DC, Austin, and SF, we also believe in the value of frequent in-person meet-ups and learning face to face.

As the first Product Marketer (and marketing hire!) at Cinder, you will be responsible for helping establish a top class marketing organization that enables us to scale. This is a unique opportunity for someone interested in building from the ground up to have a huge impact on our growth!

What you’ll do

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Set the standard for and execute to create our product marketing positions, messaging, and assets
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Work with an expert agency to build and manage the Cinder website
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Work with Sales and CS to develop an end-to-end enablement program for our customer-facing roles
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Refine and build on our existing personas to serve as the subject matter expert in connecting Cinder product to persona-oriented business value
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Support other marketing activity like social, events, PR, demand generation, etc
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Be a steady source of learning for the company, staying up to date on the Trust & Safety market and other vendors and offerings in the space 
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About you

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You have been an early marketer at a VC-backed high growth company selling SaaS products to enterprise buyers 
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You are excited to roll up your sleeves to create the assets we need to scale our go-to-market program
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You have familiarity with managing an outside agency doing web development
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You have experience developing marketing strategies and roadmaps for multiple products and executing on them successfully
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You are a great team player who deeply values cooperation 
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You have comfort with ambiguity and a desire to build 
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You are an excellent listener who sees every interaction as a chance to learn
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Some nice-to-haves

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You have substantive experience in the Trust & Safety industry
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You have substantive experience in the Fraud, Security, or Insider Threat industries
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You have marketed a technical SaaS product to both technical and non-technical buyer personas 
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You have visual design experience, including using Figma for collateral and site design
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You deeply understand the complexity of enterprise sales, and maybe have even been a seller in the past 
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Why join us?

Cinder works with the most important online platforms in the world, and you will play a major part in shaping our success. From preventing life-changing real world harm to countering advanced adversaries online, you will directly help make the internet safer for us all. Expect a front row seat to tackle the hardest problems for some of the most sensitive, impactful issues we face today.

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