One stop solution to your remote job hunt!

By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.

Try RemoteJobHuntBuddy commitment free for 7 days, no credit card necessary.
Subscribe to our highly customizable newsletter to get remote jobs from top remote job boards delivered to your inbox.
Arist (S20) 14 days ago
3+ yearsfull-timeremote / remote
Apply Now

About Arist

Backed by Y Combinator, Acadian Ventures, and Soma Capital, Arist is a text message learning platform helping Fortune 500 companies and large organizations — including DuPont, GE, and the State of California — create, deploy, and assess text message courses.

Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

What's a text message course?

A series of texts, images/GIFs, and interactive exercises/questions delivered over 5 to 30 days via SMS or WhatsApp. Backed by research from Stanford and Harvard, text message courses see ~10x the completion and satisfaction rates of other learning mediums.

In fact, we view text message courses as a brand-new content medium, with a variety of impactful use cases ranging from preventing misinformation to COVID-19 training in refugee camps to DEI training for startups.

Why text messages?

A majority of the world's population — including frontline employees, distributed teams, and remote audiences — has access to SMS and WhatsApp. Meanwhile, internet access is limited globally, making video courses inaccessible to over 3 billion people, including 30 million Americans.

As well, it can also take months to build a traditional workshop or video course, while text message courses can be built and deployed in a day — by one person — ensuring frictionless transfer of knowledge. Writers have to get to the point, so learners get the most valuable insights, concepts, and case studies.

The best part? 95% of people read a text within 3 minutes. As a result, we help create and deliver content employees love in a way that they will actually read and engage with. Don't take our word for it — try a text message course about text message courses here.

About the role

Arist is the first messaging-based learning platform. Inspired by our founder's work with students from war-torn Yemen and trusted by dozens of leading companies, Arist is pioneering the use of short-form messages that meet learners where they are as a more accessible and effective form of digital learning and training.

Backed by Y Combinator, Craft Ventures, Acadian Ventures, and many others, Arist is now used by 10% of the F500, helping customers create, deploy, and assess delivered all via SMS, WhatsApp, Slack and MS Teams. Over 95% of learners open a message within 3 minutes, leading to adoption rates and learning outcomes several times greater than any other digital learning tool.

Our long-term vision is to deliver critical knowledge and training to anyone in the world, regardless of traditional learning barriers, one text message at a time.

As a Mid Market CSM at Arist, you’ll help define the way we sell messaging-based learning to some of the world’s largest organizations. You’ll get to work with our top customers to help shape and optimize the way they get value out of a brand new type of training employees.

More specifically, in your day to day you’ll:

  • Own, drive, and lead the long term client success (renewals and upsell cycle) for your book of business
  • Collaborate and work in partnership with your client implementation manager and inherit accounts after they have onboarded, launched, and shown proven success within the platform
  • Actively engage with all client POC’s to ensure client delight and success on a weekly, bi-weekly, or monthly basis
  • Develop a relationship with strategic decision-makers quarterly to identify areas of growth to ensure a seamless renewals process
  • Run bi-weekly monthly, or quarterly business reviews, using data and storytelling to identify new use case areas and opportunities within the organization.
  • Discover, identity, and close upsell opportunities upon contract renewal, working cross-functionally with the sales organization

You’ll be great for this role if you:

  • Have 3-5 years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
  • Enjoy wearing many different hats and working in a fast-paced, high-growth startup environment
  • Have proven success in developing relationships with multilevel POC’s within the same client
  • Can source opportunities for inside sales and work with sales teams to maximize client value
  • Understand client pain points and can work with product teams to improve our product
  • Have an obsession for client delight and leading with empathy

Arist in the news: 


Arist is built on Ruby on Rails, Node.js, MongoDB, Vue.js, Express.js, and AWS. We use Twilio for message processing.

Apply Now