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About ZDHC

The ZDHC Foundation oversees the implementation of the Roadmap to Zero Programme and is a global industry collaboration within the sports, fashion, luxury and outdoor industries. The ZDHC vision is widespread implementation of sustainable chemistry, driving innovations and best practices in the textile, apparel, leather and footwear industries to protect consumers, workers and the environment. Through collaborative engagement, standard-setting, and large-scale implementation, ZDHC advances the industry towards zero discharge of hazardous chemicals. ZDHC takes a holistic approach to sustainable chemical management and enables tangible progress in the wider industry through the delivery of guidelines, platforms and solutions, including capacity building and innovation projects.

For more information about ZDHC, see www.roadmaptozero.com. Follow us on LinkedIn, Facebook and Twitter.

Job Purpose

We are seeking a native British English-speaking Technical Writer whose responsibilities will include creating and writing various technical manuals, including ZDHC Guidelines, Knowledge Base articles, training documents and other manuals and will also support the Communications Team in communicating about these topics accordingly. The Technical Writer will be part of the Competence Centres, consisting mainly of Subject Matter Experts who provide the technical expertise to ZDHC Guidelines and Solutions. The Technical Writer will be required to ensure that the Guidelines and their supporting material conform to established terminologies and standards and is written in a user-friendly manner, meeting customer requirements.

Key Roles and Responsibilities

• Curate, write, and edit new and existing content by working closely with Subject Matter Experts to understand project requirements.

• Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content.

• Support in the writing of ZDHC Guidelines, communication materials such as Knowledge Base articles, website announcements and newsletters.

• Develop and maintain a detailed terminology database of appropriate reference materials and definitions.

• Develop content for maximum usability, with a consistent and cohesive voice across all documentation.

• Write user-friendly content that meets the needs of the target audience that sets the ZDHC Community up for success.

• Closely work together with the Roadmap to Zero Delivery Project Managers, Subject Matter Experts, Quality Management and the Communications Team to make sure all guidelines and communications meet the communication objectives, and terminologies are met across the organisation.

• Develop comprehensive documentation that meets organisational standards.

• Evaluate current content and develop innovative approaches for improvement.

Required Skills

• Bachelor’s degree in relevant technical fields such as natural or environmental science or chemistry.

• 2-4 years of industry experience as an effective Technical Writer.

• Superior written and verbal communication skills, with a keen eye for detail.

• Proven ability to quickly learn and understand complex topics.

• Previous experience writing documentation and procedural materials for multiple audiences.

• Experience working with engineering to improve the user experience: design, UI, and help refine content and create visuals and diagrams for technical support content.

• Undergone certification courses in writing and communication skills.

• Native British English speaker.

ZDHC Specific Attributes

• Team player with an international background – able to work well and create strong positive relationships with iniduals from a range of different cultural backgrounds.

• Able to manage multiple work activities and deliver results in a timely and efficient manner.

• Goal-orientated, results-driven whilst also being a confident communicator.

• Self-driven and motivated.

• Confidently operate in a fast-paced, frequently changing environment.

• Able to proactively initiate and take responsibility for results and work activities that may not be specifically identified in this job description.

• Flexible with a high tolerance for ambiguity.

• Practical and pragmatic - exhibit a ‘can do’ attitude that is solution-orientated.

• Strong analytical ability to interpret information and translate it into solutions and/or improvements.

• Able to establish strong positive relationships with relevant stakeholders.

The successful applicant will have the opportunity to join a growing organisation at a critical time and to be a part of evolving Roadmap to Zero delivery to make a genuine impact on the global textile and footwear sector.

IMPORTANT NOTE

We are looking for someone who is a native British speaker, ideally located in Europe. Candidates from outside Europe will only be considered if they have the right to live and work in Europe and are willing to relocate to Europe at their own expense. The hiring process is not supported by a relocation package to move to Europe. If this applies to you, please specify in your covering letter your current work permit situation.

To apply: Please submit your CV and a 1-page motivation letter in PDF and click the below button "Apply for this job", where you can upload the documents.