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Customer Service Representative
LocationSomerset, New Jersey, USA18 USD – 18 USD/Hour
REMOTE *MUST LIVE IN THE UNITED STATES*
A large hearing aid manufacture is seeking serval customer service reps to join their team!
The position pays $18 hr.
JOB DESCRIPTION:
- Answer and support high-end customers with purchase orders for audiology and hearing equipment
- Accurately enter customer order information to internal database
- Direct calls as appropriate to correct department or inidual within company.
- Effectively meet all defined metrics regarding talk time and accuracy
- Communicate effectively with customer to provide a high quality experience
Skills & Qualifications:
2 years of Call center experience needed
- Preferred exp in a B2B environment
- Order processing experience needed
- Working in a fast paced environment (waiter/waitress is good exp.)
- Microsoft office
- Strong communication
- Job stability
Must be available to work all shifts
- 10-6:30
- 10:30-7
- 11:30-8
Experience Level:
- Intermediate Level