One stop solution to your remote job hunt!

< class='"content-intro"'> Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next generation of the world's expertise. 

Are you passionate about customers but savvy in marketing principles? Are you good at finding the hidden gold in customer stories?

Degreed is growing quickly with 400+ global clients, an award-winning product, and one of the most innovative brands in skills and learning. Our clients are involved in everything from product strategy to marketing to events, and our Customer Marketing team is a big reason why. We built a world class program, we move fast, we hold extremely high standards, and we’re looking for someone to take us to the next level. 

Good communication, a sense of urgency, and extreme attention to detail are the bare minimum. The ideal candidate is personable, resourceful and creative, and loves helping clients get connected to what matters most. 

Reporting to our Senior Customer Marketing Manager, you will work across our client experience, marketing, product marketing, and sales functions to deliver repeatable processes and meaningful connections. 

This is a visible and fast-paced role. Our clients are passionate and our teams are growing! 

< class="h3">Day in the Life

• References: This will be your number one focus. This includes interacting with sales, client experience and our clients to deliver reference connections.
• Client Speakerships: Partner with Advocacy Manager to identify potential clients for speaking opportunities and manage the outreach to CX and Sales to confirm fit for opportunity.
• Managing the Advocacy Database: Working with customer-facing teams to identify and cultivate customer references, maintaining the database of customer profiles to be sure it’s updated and accurate.
• Advocacy PR: Partnering with the communications and PR team and tracking our clients in the media. 
• Metrics: Measure and report on the overall program against business goals by region, industry, product, etc.
• Case Study Publishing: Support publishing of new case studies, load images and finalized PDFs from Brand into HubSpot and update projects in Asana.
• Email Marketing: Assist in building monthly client newsletters and post-event follow up emails on Hubspot.
• Take Good Care of our Clients: Develop great relationships with our clients to both find and expand our advocacy database. Coordinate customer interviews and the strategy in addition to managing the internal/external review, approvals, etc.
• Develop and deliver monthly reports for tracking team initiatives’ success.
• Serve as administrator for advocacy-related technologies and platforms. 

< class="h3">Who You Are

• 2+ years of sales or marketing experience preferably in the B2B technology industry.
• 1+ year of advocacy or reference experience.
• Calm under pressure and able to manage multiple projects at once.
• Comfortable with communicating with all levels of an organization. 
• Hubspot, Gainsight, DOMO, Salesforce, Slack, and Google Workspace experience preferred
• Excellent communication, collaboration skills, sense of urgency, enthusiastic, intelligent, hard-working, results-oriented

< class="h3">Total Rewards at Degreed We believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need. At the time of this posting, this role is eligible to participate in the following benefits:

• Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
• Dental and vision plans for you and your family
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Company equity
• 401(k) Retirement Savings Plan with up to 4% match
• Company funded HSA and dependent care FSA (pending eligibility)
• Generous Parental Leave
• Unlimited Paid Time Off and 5 sick days per year
• Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything)!
• One-time Home Office Stipend to make your workspace more comfortable
• Monthly internet and phone stipend
• Monthly wellness stipend through Twic

*Degreed reserves the right to modify these benefits at any time, for any reason in accordance with applicable law. Please note the offerings vary based on location.   #LI-Remote < class='"content-conclusion"'> < class="h3">Work Environment & Physical Demands Degreed is a remote-first company, however our roles are open to in-office or flex work if you live in a city with a physical office location (when it is safe to return to the office). This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our US and International colleagues through virtual meetings (Zoom), email, and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery as necessary.  Due to the nature of this role, you must be able to remain stationary for extended periods, and must be able to observe and interpret written and/or verbal communication.  < class="h3">Additional Information  Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.    We are committed to the full inclusion of all qualified iniduals. As part of this commitment, Degreed will provide reasonable accommodations to all qualified iniduals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.    Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.   Degreed uses the E-Verify employment verification program.