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This is a remote position.
Workplace Options:
Workplace Options is the world’s largest independent wellbeing solutions leader that supports iniduals to become healthier, happier and more productive, both personally and professionally.
One of our contracts is with Military One Source who focuses on assisting our Military Service members telephonically offering them tools they need to overcome any challenge.
Position Description and Responsibilities:
Do you anxiously wait for tax season to come around? Then this is a perfect job opportunity for you!
Military OneSource is currently looking for experienced team members to provide tax support to military members and their families. Your role will be to provide information and guidance on basic tax inquiries they may have regarding the filling of their current year taxes.
Come join our time as a full time or part time Seasonal Tax Lead. This role will be FULLY REMOTE providing not only the equipment you will need, but also training to enhance your tax knowledge to the point where you will feel comfortable working independently and with minimal supervision.
Our ideal candidate will need to be flexible as our business hours are from 7 am to 11 pm. We offer a variety of schedules and everyone will be required to work at least 25h a week (including one 8h weekend day).
We are looking for a leader who is capable of not only coaching and assisting our Tax Consultants with live support so they are able to navigate, research and assist our Service Members, but also managing adherence, compliance and quality assurance.
Job Skills:
· Strong customer service skills with ability to empathize and instill confidence
· Critical thinking and problem solving
· Strong skills and experience with Microsoft Outlook, Teams, and Word
· Excellent written and oral communication skills
Required Education/Qualifications:
· Must be US Citizen
· Minimum of two recent seasons of tax preparation experience
· Prior experience in a tax practice or retail setting required
· 2+ year’s leadership experience
Preferred Qualifications
· Bilingual communication skills
· Experience providing support in technical PC environment
· CPA or EA
· College degree
Benefits
· 401(K) savings plan with matching
· Paid sick leave
· Prevailing wages
· Flexible Scheduling Options
