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Working from home is the new normal!
Are you interested in working from home from Portugal while avoiding the daily commute to the office?
We are looking for professionals with a native or C2 level in German, French or Dutch to work as a Customer Support ! (no sales !)
You’ll be integrated into a multicultural team providing general support using phone and written channels (email, Social Media, ticket platform …)
This position will give you the opportunity to grow in a rapidly expanding company in Portugal!
You must be in Portugal (mainland) or willing to relocate to Portugal to apply
Responsibilities
- Inbound support (service requests, billing inquiries, suggestions, …)
- Serve as an expert in products and service information
- Build loyalty among new customers
- Deliver high-quality service across multiple support platforms (email, phone, chat …)
- Arbitrate in situations between users.
Requirements
- Native/near-native in German, French or Dutch.
- Advanced level in English (B2-C1)
- Located in Portugal or willing to relocate (mainland)
- High School Diploma
- Team spirit and open-mindedness
- Good knowledge of computer tools
- Excellent oral and written communication and argumentation skills
- EU passport or Portuguese resident card
Benefits
- Several bonuses
- Unfixed-term contract
- Holiday + Christmas bonuses (13th and 14th month)
- Medical and dental insurance
- Full Relocation package
If you are looking for a remote position from all over Portugal, take your shot and apply today!
