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Hi, we’re Healthee. We’re on a mission to support employees and transform their health care experience. We’re building an AI powered platform that is designed to support every employee with healthcare benefits, navigate their plans and optimize care.
Want to join our mission-driven team? Read on.
About The RoleProvide personalized, effective, and insightful support to users inquiries via multiple channels.
Understand our users' varied needs and ensure their success with Healthee
Serve as an ambassador for our users with the rest of the Healthee team to ensure that our product always serves our users needs and expectations.
Collaborate with our development teams to identify, reproduce and report bugs until resolution.
Educate our users on their health benefits.
This role is Mon- Thu 10:00-8:00-(10 hour shifts) - TX (GMT-5) with weekends rotation (every 3 weeks, support emails only)
Requirements
2 years of relevant professional experience preferably in healthcare or care navigation.
Bilingual - English and Spanish
Excellent interpersonal skills and the ability to multitask
Working knowledge of general medical terminology in both English and Spanish- an advantage
Positive attitude, empathy, and high energy
Adaptable to change and takes initiative
BA Degree in Business or any other relevant field
Benefits
- Healthee will cover Licensing for Life and Health insurance producer license that will completed during the first 2 months of work
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Remote Work
- Stock Option Plan
- 55-60K
