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Onboarding Specialist

Job ID 25830

Location Remote

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is seeking an Onboarding Specialist to join our HR Team! The Onboarding Specialist is focused on facilitating a superior onboarding experience for all new hires and associates across the country, from the time of offer acceptance into the training experience.

Key Responsibilities

• Manage the new hire and associate onboarding process from signed offer to post-start date
• Communicate with new hires, hiring leaders and internal stakeholders prior to new hire start date regarding onboarding logistic itemsand managing timelines
• Identify concerns related to onboarding and timelines, escalate as needed
• Support and conduct New Hire Orientation on first day of employment
• Collaborate with hiring managers, IT, Compliance, Talent Acquisition, Credentialing, Training and other teams to ensure new hires have what they need to hit the ground running on their start date
• Identify access, equipment and privilege needs; and track for timely completion
• Actively participate in Onboarding and Orientation taskforce activities
• Facilitate the new hire Mentor Program
• Develop and maintain onboarding programs and resources, connecting new hires with cross-functional networks and resources; identify and facilitate continuous improvement
• Collaborate with HR and hiring managers to develop and update onboarding plans
• Evaluate and consistently improve the onboarding program, while ensuring program scaling with company growth
• Research creative and best-practices for new hire experience and propose upgrades on a quarterly cadence
• Collect and evaluate survey data and feedback on the new hire experience; bring forward trends for review and consideration
• Partner with clinical training team to onboard clinical students
• Manage All Aboard new hire tracking system
• Other Human Resources, Training and Talent Acquisition projects as needed

Job Requirements

• BA/BS degree or equivalent practical experience

Experience:

• Minimum three (3) years of HR, program coordination and/or training experience required

Knowledge, Skills & Abilities:

• Superior communication skills, and ability to connect with all levels/departments of the organization
• Strong technical skills; previous experience with HR systems
• An ability to work independently to manage multiple ongoing projects and programs with high attention to detail and organizational skills
• High sense of confidentiality regarding management of timelines and confidential/sensitive information
• Close attention to detail
• Able to demonstrate empathy
• Strong inter-personal skills
• Work with efficiency and focus
• Understand how to keep an organized
• Love problem solving and makingteamsand processes more efficient
• Ability to provide anexceptional customer experience
• Enjoy thinking about how to automate as muchaspossible
• Ableto work successfully with erse populationsand demonstrated commitment to promote and enhance ersity and inclusion
• Ability to multi-task
• Comfortable presenting to large groups

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.