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Marketing Operations Manager [Remote]

at BlueOwl

Remote

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About Us

BlueOwl is a separate company in the State Farm family of companies and the solutions provider for HiRoad Insurance, an InsurTech brand that recognizes and rewards good choices. Operating independently with the backing of the #1 auto insurer in the country, we blend the best aspects of a tech startup and an industry leader. To see what we’ve helped build so far, check out HiRoad.com.

Our Vision

At BlueOwl, we envision a world where data driven behavior fuels better lives. We started with the reinvention of insurance and a bold mission to create a data science powered platform that actually helps people become better drivers. We aspire to be the best in the business at identifying low-risk drivers by harnessing the power of data with an innovative technology stack.

It’s a big goal, and that’s where you come in. We’re growing a world class team of data science, engineering, design, product, marketing and mobile technologists because we know that the key to success isn’t just about nailing the technologyit’s hiring the talented people who will help us make a quantifiable impact.

The Role:

We are looking for an inidual with demonstrated current hands-on experience managing the financial and process aspects of marketing operations with a high-growth B2C brand. This inidual will be responsible for budget management and financial performance reporting to cover our vendors, campaigns, projects, media spending, and other costs of doing business. Particular experience in not only day-to-day finance but also reconciliation, allocations and forecasting, as well as extensive experience with marketing operations in a digital marketing-focused organization. This inidual will work closely with department heads in the greater Marketing and Experience organization including Paid Media, Creative, Content, Research, etc. This person will also have primary responsibility for partner and vendor management on behalf of the department heads ensuring contracts and service agreements are in place, the vendors are performing as expected, and properly billing us for their services. This inidual will also be responsible for leading the design and implementation of tried and true operating procedures for working with agencies and other service providers as well as internal operating procedures.

Day-to-Day Responsibilities:

• Heavy focus on ROI and creating and overseeing the structure for performance management
• Oversee burn rates and performance to budget with each team and at a departmental level
• Model, track and report production costs for daily operations and reconcile with vendors and finance for reconciliation for true operating and performance cost.
• Ensure that new campaigns and marketing efforts have well-defined financial performance metrics and goals
• Creates and manages to enable artifacts and systems such as spreadsheets and budgeting software
• Primary liaison between key stakeholders in Marketing, Finance and Purchasing
• Primary liaison between marketing related teams and contracting areas of the business

Overall Responsibilities:

• Drive quarterly planning processes and reviews across the Marketing & Experience teams
• Define and implement standard operating processes and procedures related to daily operations and internal management reporting
• In partnership with team leads, implement, and suggest improvements to the process and tools in order to increase efficiencies
• Ensure that new campaigns and marketing efforts have well defined financial performance metrics and goals
• Work closely with department heads to forecast and manage their budgets
• Partner with our Finance team on budgeting, cost accounting and forecasting
• Create and maintain standard operating procedures/templates and proactively identify and implement operational improvements
• Create and share insights on what is working and what is not working to achieve business outcomes to enhance go-forward strategies
• Manage key software, media, agency and other vendor relationships and contracts related to our marketing efforts
• Oversee vendor invoices, reconciliation and internal allocations and redistributions

What you have:

• At least 5 years of experience at this level of responsibility
• Background that includes working with a high growth B2C brand at various stages of scaling and in an agency environment is preferred.
• Proven experience with increasing responsibility in leadership roles working with executives
• Strong understanding of finance and accounting principles and experience working with a finance team
• Self-starter with a bias for action and a tendency to simplify who is able to succeed in a remote work environment
• Impeccable managerial, time management and interpersonal skills
• Ability to work strategically and collaboratively across departments
• Able to build partnerships and working relationships with key stakeholders and vendors
• Strong analytical skills and adept at using data and reporting tools especially as they relate to go-to-market strategies
• Program management and/or project management experience
• Effective, versatile, and willing to take action
• Excellent communication skills – Verbal, written, and presentation

What We Need:

Please submit a resume and cover letter (optional)

Salary: $150,000 to $200,000

• Important note: all offered salaries are based on many factors, including experience in a similar role and geographic location of the candidate.

Other Compensation:

• Currently BlueOwl offers an incentive plan which is based on company performance. Any payment will be awarded at the Company’s sole and absolute discretion and will be contingent upon the approval of the achievement of the Company’s targets by the Company’s Board of Directors and other criteria.

Additional Details:

• Benefits: We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
• Work from Home Equipment: Given our virtual environment in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
• Paid Time Off: All employees accrue four weeks of PTO in their first year of employment. New parents receive eight weeks of fully paid parental leave (plus four additional weeks for parents who give birth) which may be taken within one year after the birth and/or adoption of a child.
• Personal and Professional Development: We’re committed to investing in and helping our people grow personally and professionally. All employees receive up to $5000 each year for professional learning, continuing education and career development. All team members also receive Udemy subscriptions and access to multiple different coaching opportunities through BetterUp.
• Location: We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories. Occasional travel may be required for team meetings or company gatherings. Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired.
• Hours: We maintain core meeting hours from 9AM – 3PM Pacific time for collaborating with team members across all time zones.

BlueOwl, LLC is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

If you are a San Francisco resident, please read the City and County of San Francisco’s Fair Chance Ordinance notice. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

This role is employed by BlueOwl, LLC. BlueOwl, LLC is a separate company in the State Farm family of companies and is the solutions provider for the HiRoad Assurance Company.