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Supervisor, Accounts Receivable

remote type

Remote

locations

Remote – United States

time type

Full time

job requisition id

REQ-2307

Supervisor of the day-to-day operations of the applicable Accounts Receivable team will ensure team employees are working efficiently towards team goals. A supervisor can assign work tasks, realign tasks within the team, or take corrective actions to resolve employee disputes and productivity issues. General duties include completion of sales orders to sales invoices, perform collections on your inidual invoices processed, assist with collection issues, along with other specific duties outlined below. Our goal is to provide our customers, the Supply Chain Team, and the sales staff with unparalleled customer service. This position plays an integral part of this goal.

Primary Position Tasks: Listing of the primary tasks the position will be responsible for

• Convert sales orders to sales invoices
• Review all documentation supporting a sales order for invoicing
• Review sales contracts and customer purchase orders
• Ensure tracking detail in sales order is correct for invoicing
• Review all documentation for sales tax, freight, or misc. charges added on for customer invoicing
• Post the sales order into a sales invoice once the invoice review process has been completed and all aspects are correct
• Invoice preparation by postage, email, and/or electronic invoicing
• Follow-up with Supply Chain and/or sales associates for timely invoicing
• Maintain relations with customers and solve pay issues
• Follow-up on receiving reports and invoice issues
• Maintain all documentation relating to sales invoicing and collections
• Maintain sales credit memos and data entry
• Provide backup of maintaining cash receipts data and input
• Maintain Contract Vehicle (SEWP, GSA, etc.) detail and data input
• Perform Month and Quarter End reconciliation reports and journal entries
• Maintenance contracts and incremental (monthly, quarterly, etc.) invoicing for Support Services, Professional Services, and Managed Services orders
• Customer credit card processing
• Processing of credit memos in Navision and CostPoint
• Provide backup of processing new customer card requests
• Assist with training any/all new employees in the AR Specialist position
• Submission of invoices on behalf of Financial Institutions as needed
• Process and close out the AR portion of Return Material Authorizations (RMA’s) once all data that is needed is received
• Provide backup for other AR staff during their absence
• Participate as a volunteer committee member
• Other business duties assigned

Minimum Education/Certification/Experience Requirements:

• 7+ years’ relative experience in Gov’t invoicing

Preferred Education/Certification/Experience:

• Working knowledge of all aspects of Navision, Autotask, Logisense and CostPoint related to position
• Working with office equipment
• Workstation productivity software: Microsoft Outlook / Office (Excel, Word, PowerPoint)
• Internet research for invoicing and collections
• Tracking of payments and shipments via Internet websites

Knowledge, Skills, and Abilities:

• Good communication skills via phone, email, and Microsoft Teams
• The understanding, knowledge, and the reading of Customer Contracts for invoice processing and Payment Collection
• The understanding and knowledge of Customer related websites for invoice submissions
• Excellent written, verbal and communication skills
• Strong organizational skills
• Ability to multi-task and maintain accuracy under a heavy workload
• Excellent interpersonal skills with ability to work well on a team
• Working knowledge of all aspects of Microsoft Office, Microsoft Outlook, and Microsoft Teams that pertain to this position

Essential Elements (Mental; Physical; Equipment used):

Ability to attend work for all regularly scheduled hours. Ability to work extended hours as necessary, particularly during busy season August 1st extending through December. Sit for extended periods of time at computer terminal. It is anticipated the Accounts Receivable Supervisor will follow a timely process of helping to collect outstanding payments owed to Red River. This is important in providing the high quality of customer service expected from this position.

This position requires remaining in a stationary position for multiple hours throughout the workday.

This position requires the ability to continuously communicate with co-workers throughout the day utilizing Red River approved and/or provided communication tools and equipment.

Salary for this position starts at $70,000.

Red River offers a competitive salary, excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company, please submit your resume and cover letter (optional).

EOE M/F/DISABLED/Vet

Red River is an equal opportunity employer and makes employment decisions based on business needs, job requirements and inidual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, age, family medical history or genetic information, disability, past or present military service, or any other characteristics protected under the laws applicable in the locations where Red River operates. Red River will not tolerate discrimination or harassment based on any of these characteristics.

Red River does not accept unsolicited resumes from inidual recruiters or third party recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River has an active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our Applicant Tracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.