One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
About the Outdoorsy team
At Outdoorsy, we believe that you don’t need a journalist (Apple Watch or Ralph Waldo Emerson) to tell you that “spending time in nature makes you happier, less stressed, healthier, and even slows down the aging of your brain.” You know what else slows down the aging of your brain? S’mores. Next to an open fire. With your dog, your kids, your partner, or your BFFs close by.
We are the leading global RV rental platform (and one of Forbes Best Startup Employers for 2022) BUT our “product” is what happens to you when you step outside. We host a growing marketplace that connects hundreds of thousands of guests to millions of days in front of fire pits, beside alpine lakes, in national parks and at family reunions or music festivals. We are proud to be doing this in partnership with 1000s of passionate RV owners and entrepreneurs who we also support with leading insurtech and fintech product offerings.
We are on a mission to ‘restore our relationship with the outdoors’ and we’re growing globally to provide more access to more people. We are also collaborating with our partners at ‘Collective Retreats’ to provide innovative ways for everyone to ‘Bring The Outside in’. If you’re passionate about sharing the benefit of time spent outdoors with others, join us!
About the Role
We’re looking for a Claims Representative who’s passionate about helping customers in need. As a claims representative at Outdoorsy you will help create fiercely loyal customers when it matters most and demonstrates both technical proficiency along with the aptitude to handle claims, help drive processes, and maintain a high level of quality. If you’re tired of the status quo and want to be part of a forward-thinking claims organization on the cutting edge of technology, we want to speak with you!
We're passionate about our customers, collaborative consumption, community, and entrepreneurship. We've been motivated by our values from day one: we always put the customer ahead of ourselves. We like winning. We make long-term progress in the world and repay our gratitude in every community interaction.
Your work at Outdoorsy:
- Investigate, evaluate, and negotiate damage claims to reach a fair and equitable settlement for involved parties
- Interpret policy contacts and identify how coverage applies to a particular loss
- Accurately document files to include all key claims activities
- Work with external partners to ensure our customers receive a high level of efficient and effective service
- Process and index all claims related documents
- Assist the claims department with the handling of total loss vehicles. This will include monitoring salvage vehicles, obtaining all necessary forms, paying salvage invoices and processing proceeds.
- Review new claims and guide customers with end to end claims resolution
- Ability to obtain appropriate insurance licenses
What you will bring to the table:
- 2-5 years auto claims adjuster experience
- Demonstrated ability to manage relationships with both internal and external customers
- Excellent verbal and written communication skills
- Self-managed, highly motivated, and confident
- Able to work well under deadlines in a high-paced, changing environment
- Strong analytical and problem-solving skills
- Effective team player
- Detail oriented
- Proficient in basic computer skills
- Experience with a P2P or Marketplace environment is a plus
Benefits & Perks:
- Opportunity to help build company from early stage
- Competitive salary
- Equity in one of the world's fastest growing companies
- Comprehensive health and welfare benefits
- 401(k) Match
- Flexible PTO
- Annual RV rentals - we believe in balance and taking the time to nourish mind, body, and soul
About Outdoorsy:
Outdoorsy is the most trusted global RV rental and outdoor experiences marketplace. We were founded in 2015 with a mission to restore our relationship with the outdoors and we have grown to over $1B in total transactions. We are creating opportunities for entrepreneurs to experience life-changing financial freedom. With a team in the US, Canada, Australia, Europe and the UK, we’re mobilizing the 56+ million idle RVs and camper vans around the world to ensure everyone has the access, choice, and opportunity to safely spend more time outside.
We're passionate about our customers, collaborative consumption, community, and entrepreneurship. We’ve been motivated by our values from day one and this has been recognized on the Forbes list of America’s Best Startup Employers in 2020, 2021 and 2022.
