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Head of People & Culture

Full-Time in United States – Remote OK – Senior – HR

About Olly Olly

Hi, we’re Olly Olly. We’re a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters and account managers who solve problems and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide “guaranteed happiness” to all our clients.

We run from the run of the mill. We run from lazy marketing. We run from safety. From easy. We run toward streamlined systems, proven results, and marketing that yields results.

We’re powered by curiosity. We’re curious about data, about facts, about the story behind the company, and about the people we’re trying to reach.

We play the long game. Keeping our client’s marketing needs our main priority is what makes us tick.

At Olly Olly, we believe in three things:

• Good People
• Hard Work
• Happy Clients

Founded in 2018, we knew we needed to do more. More for small businesses, and more for the changes that were happening all over the world. That’s when Olly Olly was born. We get how easy it is to get trapped in the whack-a-mole game of digital marketing constantly popping your head up and engaging in the online world only to have to retreat back to focusing that energy on other parts of running a business. It’s time to come out from hiding and doing it all on your own.

About The Role

We are seeking an experienced People Culture Director with a passion for leading a best in class employee experience. This role will partner closely with Leadership and Operations to bridge gaps, enhance connections, and build people capabilities within the organization. Problem solving skills, the ability to operate effectively in an ambiguous environment, and a demonstrated track record of managing multiple concurrent projects and driving them to completion, will be critical.

Leading our organization’s Workplace Experience, Culture, HR, Benefits and Payroll functions, the Director of People & Culture owns and implements programs and processes to scale and grow our organization. You will have the privilege of leading employee and management training initiatives, setting up mentorship milestones and helping managers across different countries establish their own unique subcultures while connecting everyone through Olly Olly’s mission and values.

As Director of People & Culture, you will drive and report out on goals and deliverables, providing transparency and accountability across the organization. In this role, you will carry out projects and initiatives that aid in the development of an authentic company culture, including owning the curation of our Employee Handbook.

This role has five areas of focus:

• Talent Management Ensure high levels of engagement and satisfaction surrounding employees, their work, and their career growth across the business. Actively define the programmatic elements that enable career planning and champions our culture of feedback.
• Training Facilitate knowledge sharing across the company by defining the platforms, processes, and content that is most impactful in the learning and development experience in order to motivate and unleash the full potential of our employees. This includes overseeing the employee onboarding experience for Olly Olly.
• Recruitment Lead our talent acquisition team in building the Olly Olly brand in the industry and beyond through the recruitment of the absolute best talent available across the erse roles within Olly Olly. Work towards the continuous improvement of a best-in-class candidate experience and ensure that we deliver on it across every aspect of the recruitment experience.
• Culture and Employee Experience Understand the unique needs of iniduals, teams, departments, and the company overall in order to define and deliver the events, activities, and content that builds our culture of curiosity, passion, and fun. Focus on amplifying strengths and addressing gaps across any and all aspects of the employee journey. Oversee our Inclusion and Diversity Olly’all group.
• People Operations Cultivate an understanding of what it takes for our people to be successful and actively collaborate with Leadership and Operations to define talent gaps, address operational needs, and support employees as they grow into their roles and growing responsibilities.

You’re excited about this opportunity because you will

• Keep our team informed, engaged and motivated. Develop and implement impactful and structured internal communication strategies to support culture, performance, recognition, ersity, inclusion and equality programs, using a range of content channels to inform and engage employees including town halls (virtual and in-person), newsletters, intranet content, etc.
• Analyze data, employee feedback and insights to shape our communications and make them even more impactful.
• Oversee our complete employee onboarding and offboarding experience, while leading the Workplace Experience team towards the continuous improvement of a best in class employee experience.
• Coach managers in all aspects of people development, from performance checkups to promotion.
• Design and lead All Hands presentation alongside the Executive team
• Design and monitor engagement and retention analytics, and build a quarterly plan to meet the designated objectives
• Develop events and engagement strategies to drive an inclusive culture with opportunities for continuous learning, innovation, collaboration and growth (AMAs, Lunch & Learns, workshops, etc.). This includes planning opportunities for spontaneous and unscripted fun to build shared experiences, both on a small group and org-wide level.
• Oversee management of our facilities including preventative maintenance, seating charts and keeping our offices operating at optimal levels.
• Lead, manage and develop direct reports to develop a portfolio of prioritized employee experience investments and execute on complex project plans

We’re excited about you because you bring

• Bachelors or Masters degree in communications, human resources, psychology, organizational behavior or development, or related field
• 3+ years experience leading DEI transformation initiatives & culture programs. Passionate DEI leader capable of leading globally and delivering transformative change
• Demonstrated experience leading People Operations for a distributed team
• Outstanding interpersonal skills and able to adapt and act as a thought leader with audiences at all levels.
• Strong program / project management & change management skills; experience working in an agile environment and leading business transformations with geographically dispersed locations
• Working knowledge of state and federal employment law
• A genuine passion for building a great employee experience and culture
• Ability to work collaboratively across departmental functions
• Highly creative strategic thinking & problem solver, adaptability, grit and motivation
• Proven ability to scale technical operations for both candidate & employee experience
• Software & Tools:
  • Slack
  • Google Workspace
  • Excel

Olly’all Are Welcome

At Olly Olly, we embrace and celebrate our differences. We believe that erse backgrounds, cultures, abilities, experiences, thoughts and perspectives lead to more creative problem-solving, better outcomes and ultimately a stronger organization. Olly Olly is proud to be an equitable opportunity employer, therefore employment is based solely on an inidual’s merit and qualifications directly related to their professional competence. We do not discriminate against any applicant or employee because of race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, mental or physical disability, age, genetic information, military or veteran status, marital status, pregnancy or related conditions, or any other basis protected by law or local ordinance.