One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
Remote, Anywhere in North America
levAR helps growing brands create genuine connections with their customers through interactive, immersive and personalized AR and 3D experiences. The levAR platform seamlessly and affordably delivers genuinely lifelike AR shopping experiences across sales and marketing channels—driving deeper engagement, increasing conversions and reducing returns.
All positions at levAR are fully remote.
As a Customer Success Specialist, you will work directly with our customers. You will be responsible for engaging with clients during onboarding – helping to provide a seamless experience from sales through go-live and throughout the customer cycle, both by providing support and helping retailers be successful using the levAR platform creatively for their business .
You will continuously test new 3D/AR marketing strategies while working closely with other members of the team. You will help to write the playbook for AR commerce and establish the best practices that our team will use for years to come.
< class="h2">Primary duties- Work collaboratively to build levAR's onboarding program.
- Facilitate a seamless onboarding process from sales through go-live.
- Resolve customer issues as a liaison between our customers and the levAR Platform.
- Contribute to the levAR customer success playbook that provides retailers with best practices.
- Create and document operational processes to facilitate the work of our team in the future.
- 1 or more years of experience in customer-facing roles including sales or support
- Willingness to build technical skills both on and off the levAR platform
- Strong written communication skills
- Strong desire to contribute to building something new
- Excellent organizational and prioritization skills
- Demonstrated ability to think on your feet and thrive in ambiguous situations
- Tools Used: Google Suite, Hubspot, Jira, levAR Dashboard (don't worry we'll teach you).
< class="h2">Why you want to work at levAR
- High growth startup - plenty of room for you to directly impact the company and grow your career
- Awesome team of hard working, passionate, and fun people who love solving problems and being creative
- Fully remote culture - work from home (or wherever!)
- Fun - We're passionate and enjoy what we do
- Competitive compensation and opportunity for equity
- Flexible paid time off
Our Values
- We are customer obsessed, solutions oriented, boundary pushers.
- We pride ourselves in being open minded, passionately creative, intensely collaborative, and respectfully opinionated.
- We believe that work should be fun!
