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Credit Balance Specialist
locations
Anaheim, CA
time type
Full time
job requisition id
R30838
Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.
Please review the full template and ensure that you have removed all instructional sections prior to posting.
Work Location:
Fully Remote USPosition:
Follow up of outstanding Credit Balance A/R for all payers and/or including self pay. This position is responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients and other facilities as needed to resolve credit balance accounts and identify issues or changes. Responsible for working EDI transactions and ERA files, including reconciling carrier submissions, edits and rejection reports resulting in Credit balances.Core Responsibilities:
- Meet productivity standards as outlined in client metrics
- Identify any issues or trends and bring them to the attention of management team
- Work on special projects as assigned
- Train others and Q/A work of others as assigned
- Other duties as assigned
Requirements:
- Thorough knowledge of the A/R Process, Credit Balance reconciliation and Refunds.
- Ability to meet position metrics goals (KPI’s)
- Strong written and verbal communication skillls
Preferred Qualifications:
Education / Training:
- Required: High school diploma or equivalent work experience
Business Experience:
- 3+ years’ work experience
- Healthcare and / or insurance billing, credit balance processing preferred
Working Conditions/Physical Requirements:
General office demandsTravel: N/A
Unique Benefits*:
Flexible work environments Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships Employee wellbeing programs and generous health plans Educational assistance programs US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies Learn more at https://careers.changehealthcare.com *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.Diversity, Equity & Inclusion:
At Change Healthcare, we include all. We celebrate ersity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
Business Resource Groups (BRGs) play a central role in advancing ersity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/ersityFeeling Inspired? Ready to #MakeAChange? Apply today!
COVID Vaccination Requirements
We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some iniduals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.