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Play.ht (YC23) is a fast-growing generative AI startup dedicated to revolutionizing the way we create media. We are building the highest-quality Speech Synthesis and Voice Cloning platform to empower millions of creators to harness the power of generative AI for content creation across various industries.
We are seeking an ambitious, customer oriented person to lead our Customer Success position. In this role, you'll play a key part in expanding our customer base by converting new leads in to paying customers and developing customer relationships to retain them.
Responsibilities:You will be responsible for driving inbound customer growth. Primarily you will be working on -Turn inbound customer queries to paying customers.Maintain customer relationships to retain them.Expand existing customer accounts to higher value contracts.
Requirements:Proven experience in customer success roles with a strong focus on growth, conversations, and retention.Experience talking to customers on the phone, Zoom or Google meet.Strong conversational and product skills.The ability to work independently, manage multiple customers, and meet deadlines.A growth mindset and eagerness to learn and adapt in a fast-paced environment.
Join us as a pivotal member of the PlayHT team and help shape the future of media and content creation. If you're ready to bring your expertise and passion to a rapidly-growing company with a mission to transform the world of media, apply now!
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