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Getty Images 9 months ago
location: remoteus
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Senior Data Scientist – (15672)

NEW YORK, NY

MARKETING & REVENUE CUSTOMER DATA SCIENCE

FULL-TIME

Duration: Permanent

Location: United States (Remote)

Start: ASAP

For 27 years, Getty Images has embraced disruption and change; riding the digital wave to evolve from a fragmented, analog stock photo business into a global e-commerce industry leader and trusted brand. The breadth and quality of our content has always allowed our customers and partners to tell their stories with greater creativity and accuracy, eliciting more emotion and enabling more action. Getty Images moves the world, whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving.

Help us move the world with images!

Getty Images is the most trusted and esteemed source of visual content in the world, with over 534 million visual assets (Video + Still) available through its industry-leading sites www.gettyimages.com and www.istock.com and 8-10 million new assets added each quarter. The Getty Images website serves more than 842,000 creative, business and media customers in almost 200 countries and is the first-place people turn to discover, purchase, and share powerful content from the world’s best photographers and videographers.

Getty Images works with over 496,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport and entertainment events, impactful creative imagery to communicate any commercial concept and the world’s deepest digital archive of historic photography. Getty Images is a world leader in visual content.

We are inclusive of different voices, perspectives, and experience. We believe ersity is critical to our mission to objectively reflect the world we live in and allow our customers to illustrate that world. This means including a erse range of voices in our content, actively pursuing ersity in our team and sources of content and listening to our customers to make sure we are as open and responsive as possible.

Women, gender-nonbinary, people of color, LGBTQIA+ people and people with disabilities are encouraged to apply.

Who You Are:

    • The mission of the Customer Data Science team at Getty Images Inc. is to gain a deep understanding of our customers – who they are, how they use our products and content, and the reasons behind their usage.
    • Seeking an expert Data Scientist to provide data strategy and address sophisticated business and technical problems.
    • Provide guidance and mentorship to fellow data scientists and analysts.
    • Involved in establishing and leading all aspects of new initiatives from design to implementation and release.
    • Skilled in mentoring and coaching team and optimally communicating analytical and technical methods to Business teams and Leadership.

Your next challenge:

    • Solve problems and find opportunities across Marketing, Customer Success, Customer Service, Sales, and Product.
    • Collaborate with business partners and engineering managers to implement suitable solutions that serve the business roadmap.
    • Coach and mentor team members and assist in guiding the development and implementation of engineering standard methodologies.
    • Delve into extensive data analysis to solve business inquiries, such as resolving prioritization of new customer segments to drive revenue growth and conduct deep strategic analysis to address business inquiries and bring data-driven approaches.
    • Define success metrics for various teams such as Sales, Service and Ecommerce teams and construct dashboards for tracking (e.g., supervising conversion data for different customer segments, measuring renewal rates of subscription products).
    • Evaluate potential opportunities such as expansion into new markets to optimize customer service solutions and articulate practical analysis that aid teams in identifying areas for improvement and investment.
    • Construct ML models, encompassing the design of success metrics, key features, and evaluation strategies.
    • Partner with Marketing and Product teams to craft measurement plans, offer mentorship on standard methodologies for experimentation and accelerate drive decision-making through experimentation and causal inference techniques.
    • Lead and guide the work scope of data scientists within the same domain, exemplifying high-quality output for both you and your team. Provide ongoing and constructive feedback, acknowledging inidual strengths and contributions while seeing opportunities for performance improvement.

What you’ll need:

    • Proven hands-on experience as a Data Scientist in a customer-focused organization actively engaging in data-driven initiatives and projects.
    • Strong proficiency in Python and along with expertise in utilizing the Hadoop ecosystem and standard tools such as Git, bash, and SQL to tackle data-related tasks and analyses.
    • Hands-on involvement in handling the complete lifecycle of Machine Learning models, including tasks such as data labeling, training, and ongoing maintenance.
    • Strong business and product understanding. Redefining ambiguous questions into well-defined analyses and success metrics that drive impactful business decisions.
    • Excellent communication skills for collaboration and alignment.
    • Proficiency in Machine Learning, statistical modeling, and data mining.
    • Leadership in driving technical projects and delivering successful results.
    • Advocate for building a erse and hard-working team.

Mental and Physical Demands:

    • Frequent communication with others to exchange information.
    • Frequent sedentary work that primarily involves sitting/standing; Time of each will vary.
    • Constant operation of computer and frequent usage of other office machinery, including (but not limited to) calculator, copy machine, computer printer, etc.
    • Frequent repetition of motions and gestures that may include the wrists, hands and/or fingers. (Required)

$148,000 – $200,000 a year

The starting salary range for this position at time of posting is USD 148, 000 to USD 200,000. Getty Images has different ranges in different locations within the US, and this range represents the starting base pay range. Actual compensation will depend on factors including but not limited to: qualifications, geographic location, skills, experience, certification, business needs, performance, and level of responsibility along with the requirements of the position. The company reserves the right to modify this pay range at any point in the future. Getty Images is committed to the health and well-being of its employees and benefits for full-time permanent employees may include participation in the company incentive program, equity, and benefits package which is inclusive of medical, dental, vision, 401(k) match, paid company holidays and time off, and paid parental leave. Visit our career site to learn more about our career opportunities and Diversity & Inclusion commitments.

Benefits at Getty Images

Health Insurance

We provide Medical, Vision, and Dental insurance for you and your family. We partner with Meritain (An Aetna Company), and CVS Caremark to provide you with two options for medical coverage – a POS plan and an HSA-qualified (Health Savings Account) Plan. The POS plan comes with a $200 per year Getty Images contribution to an FSA account. If you enroll in the HSA plan, Getty Images will give you $1400-$2400 per year to spend on any qualified health expenses. Dental insurance is available through Delta Dental. Vision Insurance is available through VSP. All full-time employees working at least 25 hours per week will become eligible for health benefits the 1st of the month following their date of hire. Contributions to health care accounts are prorated based on the date of hire. For more information on these benefits, you may request an electronic copy of our Benefits Guide.

Time off Work/life balance is important to us

We provide flexible time off and 10 sick days each calendar year. Additionally, we pay 4 weeks of fully-paid Parental Leave for new parents, with primary caregivers eligible for an additional 8 weeks of fully-paid leave.

Company Paid Holidays

Employees enjoy company-paid holidays for each of our global locations.

Disability and Life Insurance

We automatically enroll and pay for Basic Life and Accidental Death and Dismemberment Insurance (AD&D) up to 2 times your annual salary. We also provide you with fully paid Short-Term Disability and Long-Term Disability Insurance.

Employee Assistance Program

Employees have access to free, confidential assistance for everyday problems such as stress management, financial coaching, marital or family issues, substance abuse, occupational problems, and referrals for legal, childcare, and eldercare services. Employees can seek additional discounts on other wellness activities such as travel, gym memberships, and sports! Through our EAP services, employees are also eligible for 3 free counseling visits and life coaching sessions.

401(k)

Start saving for retirement! Getty Images matches up to 4% of your deferred compensation, with immediate vesting that means all of Getty Images employer match money is automatically yours with no waiting period!

Learning & growth

We value continuous learning and development to help everyone develop their skills. Enjoy mentorship, curated training & more.

Covid-19 Company Statement:

Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing may be mandated by the relevant local laws with which Getty Images will comply. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).

US Specific:

Getty Images does not require employees to be vaccinated against Covid-19, but vaccination or testing has been mandated by the Biden administration and that mandate applies to our US workforce. If this position involves contact with third parties, attendance on site for events, travel and/or work in our offices, those actions will be subject to any to relevant local laws, venue or customer requirements, or travel requirements regarding vaccines or testing (and exemptions thereto).

Who We Are:

Getty Images is a preeminent global visual content creator and marketplace. Through Getty Images, iStock, and Unsplash, we offer a full range of content solutions to meet the needs of any customerno matter their sizearound the globe.

Getty Images encompasses the largest and best path to market for visual creators through their premier brands including its core, Getty Images; iStock, a value offering of creative stills and videos providing a significant volume of exclusive content to small and medium-sized businesses; and Unsplash, a free offering of creative stills servicing the fast-growing and broad-based creator economy.

Help us move the world with images! Bringing award-winning imagery to everyone, Getty Images has customers in almost every country in the world, with websites in 23 languages, bringing the world’s best content to media outlets, advertising agencies and corporations, small businesses and increasingly, direct to consumers.

Getty Images works with over 516,000 contributors and image partners to provide comprehensive coverage of more than 160,000 news, sport, and entertainment events around the globe. With over 520 million assets, of which over 320 million are digitized, encompassing the latest global news, sports, celebrity, music and fashion coverage; exclusive conceptual creative images; and the world’s largest commercial archive. New content is added daily, with 8-10 million new assets added each quarter.

Getty Images offers the most exclusive and unique creative and editorial visual content globally. The breadth and quality of our content allow our customers and partners to tell their stories with greater creativity and accuracy, thereby eliciting more emotion and enabling more action. Getty Images moves the world whether the goal is commercial or philanthropic, revenue-generating or society-changing, market-disrupting or headline-driving. Getty Images offers the highest quality and most erse visual content, based on industry-leading expertise and innovation.

Leadership Principles

As a company, we’re committed to living these Principles every day. Here’s how we support our mission to be the best place to work globally.

We are trustworthy, transparent, and honest

We love character, authenticity, and integrity.

We always raise the bar

Excellence is our norm; we get better through endeavor, curiosity, and speed.

We collectively bring solutions

We love debate but collaborating to solve problems for ourselves and our customers is everyone’s responsibility.

We care, are kind, courteous, and respectful

We will not tolerate rudeness.

We reject biased behavior and discrimination

We seek to understand biases in all forms. We call out biases and discrimination when observed and take action where responsible.

We are inclusive of different voices, perspectives, and experiences

Diversity and inclusion are never done, but we are passionate in their pursuit.

We are one Getty Images with no silos

We share goals and accountability; we and actively seek information and expertise; we make time for our peers.

We deliver on our commitments, and commercial goals

With one voice and shared accountability.

We put the customer at the heart of everything we do

We listen to, anticipate, and exceed customer needs, adapting as they evolve.

We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives. Women, gender-nonbinary, people of color, LGBTQIA+ people, and people with disabilities are encouraged to apply.

Getty Images is committed to providing Reasonable Accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance to search for a job opening or submitting an online application, please email [email protected].

Getty Images is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Getty Images believes that ersity is critical to our success in moving the world with images and is committed to creating an inclusive, mutually respectful environment that celebrates ersity. We seek to hire on the basis of merit, competence, performance, and business needs.