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Vendor Manager (Part-time)
Remote
Operations Open Roles
Part-Time Consultant (1099)
Remote
The Role
As a Vendor Manager at Pathrise you will play a critical role in managing and optimizing the performance of our team of 50+ contractors. You will be responsible for ensuring that contractors are aligned with our mission, goals, and values while delivering high-quality work. This role requires a combination of leadership, communication, coaching, and organizational skills, as well as a deep understanding of our company’s mission and vision.
Key responsibilities include but are not limited to contractor management, performance optimization, quality assurance and reporting.
Hours: Eastern Time (USA), ~20 hours/wk, Monday – Friday.
This role is open to international applicants. Must be able to work Eastern Time (USA time zone) hours.
Essential Duties
- Interview, onboard, and train new contractors regularly
- Provide ongoing guidance and support to contractors to ensure they meet performance targets.
- Conduct regular performance reviews and offer constructive feedback.
- Develop and implement strategies to improve contractor productivity and efficiency.
- Track and analyze performance metrics, identify areas for improvement, and implement processes to maximize performance
- Foster a collaborative and positive work environment among contractors.
- Act as a liaison between contractors and the company’s leadership team.
- Ensure clear and effective communication channels are established and maintained.
- Implement quality control measures to maintain the highest standards of work.
- Regularly review and evaluate contractor work to ensure it meets company standards.
- Provide ongoing training and resources to help contractors improve their skills.
- Maintain detailed records of contractor performance and progress.
- Prepare regular reports and updates for company leadership.
- Forecast contractor capacity based on workload demands to ensure adequate resources are available to meet company needs.
Qualifications
- Bachelor’s degree in a relevant field (e.g., Business, Management, HR, Operations) or equivalent work experience.
- Proven experience in contractor management, team leadership, or related roles.
- Experience with at least one project management tool (Asana, Trello, Jira, etc..), one customer service tool (Jira, ZenDesk, etc.), & one automation tool (Zapier, automate.io, etc.)
- Strong communication and interpersonal skills.
- Excellent organizational and project management abilities.
- Data-driven mindset with the ability to analyze and interpret performance metrics.
- A passion for mentoring and coaching iniduals to achieve their best.
What’s in it for you
- 100% remote work
- Flexible work hours
- Compensation: $20-25/hr