One stop solution to your remote job hunt!
By signing up you get access to highly customizable remote jobs newsletter, An app which helps you in your job hunt by providing you all the necessary tools.
Medalogix is a one-of-a-kind data analytics company in the post-acute care space. We are transforming home health and hospice agencies by leveraging cutting edge data science, machine learning, and innovative cloud technology to equip clinicians and agencies to provide the right care at the right time.
Medalogix is dedicated to empowering inidualized patient care with innovative, data science-driven solutions that transform healthcare. The Company's machine learning products have demonstrated improved patient outcomes and reduced cost to the healthcare system, including reduced hospitalization, appropriate and timely transitions to end-of-life care, and optimized visit utilization for patients. Medalogix is poised for tremendous growth, as skilled home health and hospice care are positioned as the lowest cost providers in an industry shifting to value-based care.
Medalogix is currently seeking an experienced QA Engineer with a focus on making a considerable difference in the quality, superiority, and reliability of our products. Reporting to the Director of Quality, this position’s responsibilities will be centered around analyzing, testing, and reporting on our product’s overall quality. The feedback you compile will be used to modify and strengthen our product line to provide customers with excellent results. Whether you are testing functionally or at the feature level, designing test models and comparison parameters, diagnosing problems, or collaborating with your team, the opportunity is there to improve our products and processes through various tools like Azure DevOps, SQL, Snowflake, etc.
A successful candidate possesses high work ethic, excellent communication skills, strategic thinking abilities, and strong analytical skills.
Why Medalogix?
Passionate Culture– Our success originates from our dedicated and incredibly talented team that operates with shared set of core values: Be Badass, Dream Big/Act Small, Do No Harm, and Row Together. In 2022, we earned the Great Place to Work Certification.
High Growth – Medalogix has grown 100%+ for three straight years, with continued material growth planned over the next three years.
Meaningful Work – Our products are used by healthcare providers in their day-to-day care programs. Our company’s work directly impacts patient care in the home.
Leading Technologies – At the core Medalogix is a technology company. We build modern, cloud-based SaaS software underpinned by data science and data engineering. Our technology team is passionate about using leading tools and practices in our daily work. Our market leading products are designed to equip home health and hospice agencies with technology to provide the right care at the right time. Medalogix products have received recognition from The Boston Globe, Fierce Healthcare, Becker's Hospital Review, HIMSS, and Harvard Business Review
Competitive compensation & benefits – Medalogix provides big company benefits in a smaller company environment. We provide competitive compensation along with awesome benefits including 401(k) matching.
Role Overview:
Medalogix is currently seeking an experienced Client Success Manager. The Client Success Manager is focused on strategic goals, objectives, and metrics of the customer. Additionally, the Client Success Manager will foster strong relationships and develop a deep understanding of our customers during account planning. Collaborating across various departments to ensure overall success and a great client experience. Reports to the Vice President of Client Success.
Duties & Responsibilities:
- Understanding the customer’s structure and demonstrating the ability to apply this knowledge in business, retention, and success planning for the client
- Proactively leading a joint company strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a multi-year period
- Coordinating and conducting all customer facing Business Reviews and conducting customer meetings for strategic view and direction, outside of the day-to-day efforts coordinated by Implementation teams and/or Clinical Transformation teams
- Preparing reports and data quality to the customers, preparing for major milestones and meetings such as QBRs, client facing summaries and reports
- Coordinating tracking and reporting to identify and report risks to business as well as maximize margin rates where possible
- Utilizing the Customer Relationship Management (CRM) system and maintaining data to ensure visibility to account management processes and initiatives
Experience & Qualifications:
- Bachelor’s Degree
- Minimum of 4-5 years’ experience of client facing experience
- Highly organized with strong attention to detail
- Healthcare knowledge (specifically Hospice) including deep understanding of industry dynamics, market trends, competitive landscape and provider needs or similar industry knowledge
- Exceptional written, verbal and interpersonal communication skills, including demonstrated ability to work with clients and success in building and fostering relationships
- Strategic thinking: understand account priorities and impact on inidual decision-makers
- Consultative selling: ability to identify emerging stakeholder needs and to problem-solve innovative ways (programs, contracts etc.) to help meet those needs
- Clear understanding of analytics: ability to apply analytical insight to drive account performance and ability to “ask the right questions” of analytical resources
Benefits
- Highly sponsored healthcare plans to choose from (PPO, HSA, and FSA)
- Optional Dental and Vision insurance
- 401(k) with company match; immediately vested
- Education Assistance Program/Employee Assistance Program
- Generous maternity / paternity leave
- We celebrate our wins with team events/outings
- Generous Paid Time Off + 8 Paid Holidays
- Free downtown parking
