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Telehealth Triage Nurse
Remote
Part Time
Mid Level
SHARE
Since 2004, Sequence Health has offered a wide breadth of innovative patient engagement and patient management solutions to help optimize operational efficiency, elevate brand awareness, and grow physician practices and healthcare businesses.
We are seeking a Registered Nurse who will provide nursing and administrative support to a range of practices across the country. Candidates should have strong computer skills and excellent phone skills to work with providers, patients, and administrators. This position will be for overnight and weekend work, potential day shifts available.
Essential functions include:- Receive inbound calls from patients and place outbound calls to patients.
- Provide clinical assessment based on established protocols and triage patients by phone or through patient portal.
- Respond to patients’ messages in patient portal, create orders and route to appropriate parties.
- Provide administrative support for patients’ and providers’ needs in terms of FMLA, ADA, and LTD/STD
- Communicate with Health Care Provider through approved methods as needed.
Qualifications:
- Registered Nurse
- Current demonstration of clinical proficiency
- Excellent written and oral communication skills
- Excellent critical thinking and problem-solving skills
- Ability to work within approved procedure and clinical guidelines
- Electronic Medical Record Experience, i.e EPIC, Cerner, Greenway
- Ability to use windows-based computer software including ADOBE, MS Word, MS Excel, Fax and others
Minimum Requirements
- Registered Nurse with Unencumbered e-NCL Licensure. Licensure in Nebraska, California licensure required.
- Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. Women’s Health or Labor and Delivery experience preferred.
- Able to work remote at home in a private HIPAA compliant workspace
- Able to house company equipment needed to perform job
- Broadband Internet Access
- Immigration or work visa sponsorship will not be provided
- Physical Demands:
- Ability to hear in normal range and wear a headset / earpiece
- Good visual acuity to read computer screens, scripts, forms etc.
- May sit 100% of the time when taking calls