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Senior Project Manager
Location: Remote (United States)
What You’ll Do
Relocity is seeking a Senior Project Manager who will play a pivotal role in overseeing complex projects, ensuring seamless delivery of our SaaS solutions to our clients, and fostering strong relationships with key stakeholders, both internally and externally.
You will utilize your expertise as a Senior Project Manager with exceptional customer relationship skills, extensive experience working with senior engineering teams, and a strong background interacting with both management and product management within the SaaS (Software-as-a-Service) industry. Prior experience at a Strategic Management Consulting firm is a plus.
This role reports to the Chief Technical Officer.
How You’ll Do It
- Project Leadership: Provide expert project leadership, effectively managing and coordinating multiple projects simultaneously. Drive project execution, ensuring on-time delivery, adherence to quality standards, and successful completion within budgetary constraints.
- Stakeholder Communication: Communicate project updates, milestones, and risks to stakeholders, including executive leadership, engineering teams, and customers. Provide regular status reports, conduct effective meetings, and foster transparency to ensure alignment and manage expectations.
- Customer Relationship Management: Act as the primary point of contact for key customers, cultivating and maintaining strong relationships to understand their requirements, address concerns, and ensure overall customer satisfaction. Develop a deep understanding of customer needs and act as a trusted advisor, leveraging your expertise to offer strategic guidance and solutions.
- Project Planning and Execution: Develop comprehensive project plans, including timelines, milestones, and resource allocation. Monitor project progress, proactively identify and mitigate risks, and adapt plans as needed to ensure successful project execution.
- Product Management Alignment: Work closely with product management teams to align project objectives with the overall product roadmap and strategy. Provide input on product requirements, feasibility, and prioritization, leveraging your expertise to contribute to product enhancements and customer-focused solutions.
- Senior Engineering Team Collaboration: Collaborate closely with senior engineering teams, understanding technical requirements, and providing guidance and support throughout the development lifecycle. Foster a collaborative environment, ensuring effective communication, and driving cross-functional alignment to achieve project goals.
- Process Improvement: Continuously evaluate project management processes, tools, and methodologies, identifying areas for improvement and implementing best practices to enhance efficiency, scalability, and quality of project delivery.
What Past Experience and Current Skills Will Enable Your Success In This Role?
- Minimum of 8 years of experience as a Project Manager, with a focus on delivering SaaS solutions.
- Strong customer relationship management skills, with experience interacting directly with clients and managing customer expectations.
- Proven track record of successfully managing complex projects, from initiation to completion, within a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with senior engineering teams and stakeholders at all levels.
- Solid understanding of software development methodologies, with previous experience working closely with engineering teams.
- Strong experience collaborating with product management, including product requirements gathering, prioritization, and roadmap alignment.
- Demonstrated leadership skills, with the ability to lead and motivate cross-functional teams.
- Strong analytical and problem-solving abilities, with a focus on driving results and overcoming obstacles.
- Prior experience at a strategic management consulting firm is a plus.
- Bachelor’s degree in a relevant field such as computer science, engineering, or business administration is preferred.
How We Support You and Work Life Balance
- Competitive Compensation
- Paid Time Off
- Paid Parental Leave
- Remote Workplace
- Flexible Work Schedules
- Professional Development Opportunities