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worldwideRemotiveover 1 year agoWe have a young culture and hold ourselves to the highest standard, while still having fun.
We are looking for a team member to take lead on client communications and help bridge the communication gap between our team of marketers and our clients (E-commerce Stores). This is a fast-paced position and has the highest salary CEILING once performance numbers are hit.
We need someone who is confident in what they are saying and is very organized to be able to balance multiple ongoing projects and campaigns.
Talent is a big part here but the standard you hold for yourself as well as your ability to 'get it done no matter what will be more valuable in this opportunity.
E-commerce and marketing experience are definitely necessary, otherwise, there might be a training period mandatory if you are accepted.
We are a world-class team of 80 and the average age of a team member is 27.
DO NOT APPLY HERE IF:
- You do not consider yourself at least GREAT at communication and organization.
- You cannot handle a young culture
- You do not take criticism well
- You are here for a short-term job and not to GROW financially, mentally, and as a company
Softwares Used:
- Clickup.com (Task Manager)
- Slack
- Google Drive/Gmail
Client Success Manager Roles & Responsibilities
- Onboarding Process
- Offboarding Process
- Make sure every task gets accomplished by the due date.
- Make sure the team is following SOPs & training.
- Media Buyer Management
- Graphic Designers Management
- Video Editors Management
- Make sure every client is hitting their KPIs.
- Reviewing KPIs dashboard.
