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This is a remote opportunity for candidates based in US or Canada.
Growing and dynamic organisations are fuelled and driven by passionate and intellectually curious people. We’re looking to add more NearFormers who fit this profile. At NearForm we are in the fortunate position of having 10 years of experience delivering on mission critical outcomes for our customers, while still retaining the start-up feel, transparency, and intimacy of a close knit community of technologists.
We build digital products that provide users of these products fantastic digital experiences and allow enterprises to go to market faster, improve customer experience, while transforming their workflows and advancing our clients’ digital agendas. With a recent significant investment into the business, NearForm is poised to scale its impact to more enterprises.
Are you the right person to fuel this growth and add to a wonderfully collaborative culture?
The Role
As a Senior Product Manager at NearForm, you’ll work with our clients and teams of engineers and designers to define, design, and build impactful digital products (e.g. apps/websites). This is an exciting and challenging role with the opportunity to define game-changing digital products for global business.
Experience
- Product Management experience in a technology consultancy or digital enterprise services company
- Hands-on delivery, development and/or solution architecture experience in a bespoke engineering/development enterprise environment is a must
- Experience working with design, development, DevOps and data experts to design and deliver custom digital solutions for enterprise clients as part of digital transformation
- Candidates should be as comfortable creating a senior level product strategy presentation as they are ing into the technical weeds with their Engineering counterparts.
- Ability to craft winning product strategies across industries (banking, telco, e-commerce, retail etc..)
- Ability to translate product strategy into a well-planned and prioritized product roadmap
- Experience delivering cross-platform (e.g. Web, iOS, and Android) digital products
- Strong communication skills (verbal and written) required
- Proven history leading product workshops taking a group of stakeholders through a process to define the customer journey and deliver a tangible roadmap and backlog
- Ability to build a business case that justifies product investment, and defines product “success”
- Experience across a number of delivery methodologies (scrum, kanban, lean start-up, XP etc..)
- Proven ability to lead cross-functional, agile product development teams
- Demonstrated ability to transform business needs into actionable product requirements (e.g. user stories, acceptance criteria, etc.)
- Experience working with User Experience (UX) and design teams to create web and app prototypes through the wireframes and visual designs
- Understanding of product analytics and KPIs/OKRs, including test and learn and A/B testing methodologies
- Understanding of digital Marketing, acquisition and attribution (SEO, PPC, social etc.)
Key responsibilities and accountabilities:
- Owning the delivery of product strategy and roadmap
- Creation of product backlog (user stories etc…)
- Regular and constant reprioritisation of product backlog based on learnings/data/customer feedback
- Lead Discovery driven planning to explore new possibilities
- Ensure regular feedback from customers is being captured and built into the product roadmap and strategy
- Tracking key performance indicators of product and reporting these regularly in a clear and concise manner to senior project/programme management
- Obsess about our clients, and end-users, advocating with passion about their needs, opportunities, usability, performance, scalability, and security
- Lead usability and drive a consistent product feedback loop with end-users
- Lead the ideation, development, and launch of features
- Form and validate data-driven hypotheses for accelerating customer acquisition, retention, and revenue
- Perform quantitative and qualitative research to identify product opportunities and prioritize your roadmap
- Ship products in small iterations that allow us to test our hypotheses while delivering a quality customer experience
- Champion growth experiments, capturing insights and communicating them to the broader team
- Partner with engineering, design and other client and internal teams to build software collaboratively and inclusively
- Defining product success: Candidate must be able to drive towards key business driven metrics that measure the products we deliver with clients (ie Revenue, CSAT, product usage, etc)
Benefits
- Work remotely; we have a genuine dedication to work/life balance.
- Work flexibly; we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters - school run, no problem!
- The Wellness Hub: We have a genuine commitment to fostering/improving NearFormers’ wellbeing; we offer resources and support, including a NearForm advice line which offers confidential support for anything from relationship issues to staying healthy.
Please get in touch to discuss remuneration.
Although we are widely dispersed, NearFormers are a tightly-knit team. We trust one another and care about our colleagues. We all get together in person at our annual company retreat, of course when we’re not faced with a global pandemic! Building on our open-source origins, we promote the sharing of thoughts, knowledge and ideas.
