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Director, Employment Legal

Location:Remote, United States of America

Job Description

Zendesk provides software that helps its 160,000+ paid customer accounts across more than 150 countries and territories to build the best customer experience. Zendesk is looking for a Director, Employment Legal to lead Zendesks global Employment Legal team. This role reports to Zendesks VP, Associate General Counsel, Privacy, Product, Employment, Litigation, & IP. This is a great opportunity to join a vibrant team and an exciting company!

Responsibilities (what you get to do every day):

• Lead the global Employment Legal team of talented employment lawyers and legal professionals, serve as the companys subject matter expert on employment law globally, and partner with Zendesks global HR/employment business leaders.
• Exercise good business judgment and will provide practical, sound advice in the midst of an evolving business landscape.
• Be a trusted partner to the HR team on a broad spectrum of employment law issues that may arise throughout our global offices, such as:flexibleandremotework arrangements, employee relations, performance management, dispute resolution, leaves of absence and accommodations, wage and hour, internal investigations, compensation and benefits, and independent contractor relationships.
• Partner with internal stakeholders to determine strategy and approach on global employment-related policies, guidelines and processes, and agreements with an approach that balances pragmatism, risk, and compliance.
• Manage outside counsel and related budgets for employment matters.
• Draft, revise, and update employment documentation and agreements.
• Work cross-functionally with teams across legal and the business.
• Support other cross-functional goals and projects for the Legal department.
• Scaling, efficiency, and process improvements.

Requirements (what you bring to the role):

• J.D. from an accredited law school and admission to the bar.
• 10+ years of relevant experience as a qualified lawyer, ideally with a combination of in-house multinational organization and law firm experience.
• Passion for people development and experience in leading a high-performing team of lawyers and legal professionals (3+ years of people management experience required).
• Strong executive presence, paired with excellent verbal and written communication skills to interact with all levels of employees and company leadership.
• Ability to understand business decisions of internal clients in order to more effectively communicate and resolve issues.
• Strong work ethic, ability to adapt to rapidly-changing environments, and commitment to meeting work deadlines.
• Experience supporting international business operations and partnering with HR and other professionals across multiple regions, often accommodating time zones other than your own.
• Excellent leadership, mentorship, and motivational talents, with a strong sense of integrity and ethics.
• Ability to work independently, exercise practical business judgment, and organize and prioritize workload.
• Accountable and hands-on, self-starter, results-oriented.
• Fluent English (both verbal and written) required. Fluency in other languages is highly valued.
• Experience working with SaaS at a global tech company preferred.

FullyFlexible:

In this role, youll work primarily remotely with the support of a dynamic and caring team. Well provide you with the digital tools and experiences to be togethereven when were apart. Being digital first doesnt mean were digital only. Youll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.

#Remote

The US annualized base salary range for this position is $214,000.00-$320,000.00. This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiencesand we stick with it in our workplace. Over 5,000 employees worldwide are collaborating from kitchen tables,homeoffices, coworking paces, and Zendesk workspaces to make one team.

Zendesk is an equal opportunity employer, and were proud of our ongoing efforts to fosterglobal ersity, equity, & inclusionin the workplace. Iniduals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an inidual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail [email protected] your specific accommodation request.