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Title: Scheduling Specialist
Location: United States
The Opportunity:
The Scheduling Specialist is responsible for performing scheduling duties for Diagnostic Services patients. Scheduling Specialists are to perform these functions while meeting the mission and of Ensemble Health Partners and all regulatory compliance requirements. They will work within the policies and processes as they are being performed across the entire organization.
Job Responsibilities:
- Scheduling and pre-registering patients for the appropriate procedures based on physician’s orders
- Selecting accurate medical records for patient safety
- Providing proper patient instructions, pre-registering patients, obtaining and validating demographic and insurance information, while providing excellent customer service
- Point of Service collections and financial counseling functions as appropriate
- Other job related duties as required by their supervisor, subject to reasonable accommodation
Required Education:
- High School Diploma, GED, or Equivalent Experience
Employment Qualifications:
- Certified Revenue Cycle Representative (CRCR) required within 6 months of hire
Experience we Love:
- 1-3 years’ work experience
- 2 years’ experience in a healthcare related position.
- Experience working with insurance companies and/or pre-authorizations required.
- Patient Access experience with managed care/insurance, formal typist with a minimum of 35 WPM, intermediate proficiency in MS applications (Word, Excel & PowerPoint), experience with multiple computer systems and use of dual screens. Able to multitask and work inidually while applying critical thinking skills.
- Customer Service experience highly preferred.
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