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Sinch Email is looking for a Technical Writer to join our Product team! This role will be responsible for updating and maintaining our API documentation, which is a critical starting point for prospects and customers alike looking to integrate our APIs.
The ideal candidate has excellent written and oral communication skills with a technical background and is able to collaborate with Product Managers, Developers/Engineers, and Support while delivering high-quality technical documentation.
< class="h3">< class="h3">Responsibilities- Develop and maintain API documentation for our product lines in collaboration with various team members across the business
- Prioritize and work through an existing backlog of issues
- Review and support documentation written by Development, Engineering, Support and Product teams
- Review, test and update existing documentation where necessary
- Identify and implement process improvements related to deploying and maintaining documentation
Requirements
- Minimum of three years in a technical writing role, producing public-facing documentation for a developer-specific audience
- A degree in Computer Science, English, Communications or a related field is preferred
- Familiarity with Open API and Swagger specifications, along with Git, GitHub, Markdown, Jira
- Strong communication skills with the ability to organize and document information in a clear and concise manner, using proper grammar to a variety of audiences
- A solid understanding of programming languages such as Python, Ruby, PHP, Java, C#, and Go
- Experience with multiple documentation platforms and migrations is a plus (Readthedocs, Stoplight, etc)
Benefits
- STAY HEALTHY: We offer 100% employer-paid comprehensive medical, dental, and vision plans. A variety of supplemental plans are also provided to meet your inidual needs including access to telehealth for all participants.
- CARE FOR YOURSELF: Take advantage of our free virtual counseling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
- SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options including an employer match for all participants.
- TAKE A BREAK: Enjoy 5+ weeks of paid time off. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
- PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore, we offer paid parental leave and family planning support through Maven.
- WORK WHEREVER: Our flexible remote work offerings allow you to work wherever you’re the most productive and successful. It’s what you do, not where you work, that matters.
- TREAT YOURSELF: Our comprehensive anniversary program offers a personalized experience in recognition of milestones achieved.
- MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice.
We embrace ersity and equal opportunity in all aspects of our business. We are committed to building a company that empowers iniduals from a erse set of backgrounds and values ersity of thought as a beacon for performance. The more inclusive we are, the better our work will be.
(*Colorado Only*) Minimum salary of $91,700 + benefits.
- Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired in Colorado.
