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Payment Optimization Expert
REMOTE ANYWHERE
SECURITY & IT – SECURITY & RISK MANAGEMENT
REMOTE FULL-TIME / REMOTE
Building the Future of Crypto
Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.
As a fully remote company, we have Krakenites in 60+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.
Become a Krakenite and build the future of crypto!
Proof of work
The team
Join our Fraud Strategy team and start shaping the future of payments in the crypto industry! As our main payment expert, you will join a dedicated and highly skilled team safeguarding our integrity and reputation. A results-oriented team of globally distributed experts holding integrity, professionalism, collaboration and accountability as core values. The team is on mission to develop, implement and optimize payment flows across all payment methods, governance and processes to enhance revenue and ensure a smooth and secure environment for our users
The opportunity
- Monitor, analyze, and implement innovative payment strategies aligned with industry trends, techniques and technologies while adhering to compliance and regulations controls in the crypto sector
- Conduct in-depth analysis of Payment patterns and potential improvements to proactively increase revenue
- Collaborate with cross-functional teams, including product, engineering, and security, to create effective payment strategies and frameworks for our crypto platform
- Perform comprehensive risk assessments, establish controls, mitigation strategies, and oversee governance to prevent and mitigate payment-related risks and vulnerabilities within our platform
- Develop and maintain robust payment policy systems and tools to identify suspicious activities, transactions and patterns, and leading investigations in collaboration with Legal and Compliance.
- Utilize data analytics tools to extract insights and generate regular reports on payment trends and business performance indicators for senior management. Recommend strategies for continuous improvement
- Partner with various teams to coordinate payment matters, provide guidance, and ensure best practices are applied.
- Provide guidance, mentorship, and training to team members, fostering a culture of continuous learning and professional growth.
Skills you should HODL
- Bachelor’s degree in a relevant field preferred (e.g., Computer Science, Business Administration, or Finance)
- 5+ years of experience in Payment processing management
- Proficiency in payment optimization strategies, tools, and techniques
- Solid knowledge of data analytics and reporting, with experience in utilizing data-driven insights to drive decision-making
- Advantageous to have a strong understanding of blockchain technology, cryptocurrencies, and the associated fraud risks
- Familiarity with relevant regulatory requirements and compliance frameworks
- Excellent analytical and problem-solving skills, with a keen attention to detail
- Exceptional communication and interpersonal skills to collaborate effectively with cross-functional teams and external stakeholders
- Ability to adapt quickly in a fast-paced, rapidly evolving industry
Kraken is powered by people from around the world and we celebrate all Krakenites for their erse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.