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Global Channel Management, Inc. Remotiveover 1 year ago
Apply Nowover 1 year ago
Remote Service coordinator needs 3 years of customer service experience
Remote Service coordinator requires:
- 3 years of customer service experience
- Service coordinator
- Work well in a fast paced environment
- MUST be available to travel to Franklin, TN for week 3 of training
- Strong Collaboration Skills
- Inventory
- Planner
- Experience with Salesforce and Oracle
- Enjoy finding creative solutions to complex problems
- *Communicate well with others
- *Active listener
- *Collaborate with the team
- *Able to deliver results
- *Strong work ethic
- *Ability to pushback with the customer when appropriate
Remote Service coordinator duties:
- Ø Communicate proactively with customers, confirming the intervention details safety measures, work permit, site access, timing, report, de-briefing with customers
- Ø Monitor the smooth execution of the interventions, rescheduling/cancelling if required
- Ø Support remotely on visit/calendar management
Maintain work orders
