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Tatum  worldwideover 1 year ago
customer service
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We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media and love to engage people, you are our person. You were born to communicate in different ways and having fun to create engaging content. You should totally be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community. Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

We are one of the world's technological leaders in the field of blockchain - web3 development platform that provides infrastructure and a unified framework for over 45 blockchain protocols, allowing any developer to build apps with no previous blockchain experience. Currently Tatum serves over 100,000 customers globally. We are remote-first company, taking care of our people from all around the world. Let’s work together.

 

< class="h3">What you will do
  • Organize and participate in events to build community and boost brand awareness
  • Participate in engaging people by educating and making them knowledge carriers
  • Create topics and projects with defined purposes and engaging community
  • Monitor and report on feedback and reviews
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Liaise with Development and Sales departments to stay updated on new products and features

Requirements

  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series etc.)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask

Benefits

  • Work from anywhere - Most of our team works remotely. Nevertheless, you are also always welcome in our office in Brno or London
  • Flexible hours - Work whenever it suits your personal schedule. For most positions, we don't have any fixed hours
  • 25 days off

Ready to hop on our fast train to the future? Become a #Tatumer! Feel free to contact us with your resume or a link to your LinkedIn profile. We would love to show you w who we are, and how we do things.