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Accounts Receivable Specialist

locations

Chicago, IL

Remote – Alabama

Remote – Maryland

Remote – Maine

Remote – Louisiana

Remote – Kentucky

Remote – Kansas

Remote – Iowa

Remote – Indiana

Remote – New Hampshire

Remote – Wisconsin

Remote – West Virginia

Remote – Washington

Remote – Nebraska

Remote – Virginia

Remote – Missouri

Remote – Vermont

Remote – Mississippi

Remote – Minnesota

Remote – Texas

Remote – Michigan

Remote – Ohio

Remote – Tennessee

Remote – South Dakota

Remote – Massachusetts

Remote – South Carolina

Remote – North Dakota

Remote – North Carolina

Remote – Rhode Island

Remote – New York

Remote – Pennsylvania

Remote – Illinois

Remote – Georgia

Remote – Florida

Remote – Delaware

Remote – DC

Remote – Connecticut

Remote – Oklahoma

Remote – Arkansas

time type

Full time

job requisition id

R30148

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Accounts Receivable Specialist

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

Work Location:

• Fully Remote – U.S.

Position:

Follow-up of all outstanding A/R all payers, including commercial payers, auto and other liability payers, workers compensation payers, and self-pay. This position is responsible for handling all correspondence related to an insurance or patient account, contacting insurance carriers, patients, and other facilities as needed to get maximum payment on accounts and identify issues or changes to achieve client profitability, and includes the ability to interpret and rectify denials. Ability to research and resolve accounts assigned by management, making appropriate decisions on accounts to be worked to maximize reimbursement.

Core Responsibilities:

• Research and re-bill unpaid claims
• Research and resolve accounts appearing on Follow-up Reports.
• Make appropriate decisions and calls to carriers to maximize reimbursement on accounts to be worked.
• Correct all errors on electronic error reports using all available information.
• Meet current production, utilization, and quality standards.
• Participates in trainings/meetings with Payers, internal departments, offshore partners, Client contact(s) and TES Management, etc. to address trends in denials or unprocessed claims
• Assists in identifying current and/or potential billing issues specific to outstanding receivable
• Presenting data to appropriate parties and partnering to develop resolutions
• Participates in daily production assignments that will continue to develop understanding and knowledge of processing guidelines and expectations of respective client(s) payer mix
• Ability to take patient phone calls and assist Customer Service when business needs arise
• Assist in other duties as assigned

Requirements:

• High School Diploma or equivalent
• 2-3 years of additional schooling/related work experience; including a minimum of 1 year revenue cycle experience required
• Basic knowledge of hospital Electronic Health Record (EHR) systems (including but not limited to Epic, Cerner, and/or Meditech)
• Experience with insurance denials, appeals, and timely filing guidelines
• Ability to confirm expected reimbursement per fee schedule
• Experience in Worker’s Compensation and Motor Vehicle Insurance

Preferred Qualifications:

• Working knowledge of insurance plans and coordination of benefits
• Experience with Microsoft Office suite, including Excel
• Ability to navigate payer portals and internet applications
• Organized, detail oriented, ability to multi-task, and able to work well with others
• Moderate to strong Epic experience

Working Conditions/Physical Requirements:

• General office demands

Unique Benefits*:

• Flexible work environments
• Ready, Set, Grow Career Development Center & access to Change Healthcare University for continuous professional learning & development with more than 5,000 training assets
• Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
• Employee wellbeing programs and generous health plans
• Educational assistance programs
• US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
• Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
• Learn more at https://careers.changehealthcare.com
• *Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.

Diversity and Inclusion:

• At Change Healthcare, we include all. We celebrate ersity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.
• Business Resource Groups (BRGs) play a central role in advancing ersity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/ersity

#LI-remote

Feeling Inspired? Ready to #MakeAChange? Apply today!

California / Colorado / New Jersey / New York / Rhode Island / Washington Residents Only:

The applicable base pay for your state is listed below. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Change Healthcare offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Change Healthcare, you’ll find a far-reaching choice of benefits and incentives.

The base pay range for this position is $13.07 – $29.02

Diversity, Equity & Inclusion:

At Change Healthcare, we include all. We celebrate ersity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.

Business Resource Groups (BRGs) play a central role in advancing ersity and inclusion at Change Healthcare. They deepen our understanding of different cultures, people, and experiences, and help foster an inclusive workplace. Change offers eight (8) BRGs. Learn more at https://careers.changehealthcare.com/ersity

Feeling Inspired? Ready to #MakeAChange? Apply today!

COVID Vaccination Requirements

We remain committed to doing our part to ensure the health, safety and well-being of our team members and our communities. As such, some iniduals may be required to disclose COVID-19 vaccination status prior to or during employment. Certain roles may require COVID-19 vaccination and/or testing as a condition of employment. Change Healthcare adheres to COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance.

Equal Opportunity/Affirmative Action Statement

Change Healthcare is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, or veteran status. To read more about employment discrimination protections under federal law, read EEO is the Law at https://www.eeoc.gov/employers/eeo-law-poster and the supplemental information at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf.

If you need a reasonable accommodation to assist with your application for employment, please contact us by sending an email to

Click here https://www.dol.gov/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf to view our pay transparency nondiscrimination policy.

California (US) Residents: By submitting an application to Change Healthcare for consideration of any employment opportunity, you acknowledge that you have read and understood Change Healthcare’s Privacy Notice to California Job Applicants Regarding the Collection of Personal Information.

Change Healthcare maintains a drug free workplace and conducts pre-employment drug-testing, where applicable, in accordance with federal, state and local laws.