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Patient Registration and Scheduling Representative
Job Location Other-Remote Office
ID 2023-10523
Status Full Time
Shift Varied
Schedule Varied
Hours of Work Varied throughout the week and every other weekend 10hr days
Responsibilities
The Patient Registration and Scheduling Representative will ensure registration, pre-registration, and scheduling of various patient types, including: residential assessments, admissions and outpatient appointments (Substance Use and Mental Health). Documentation of registration and scheduling is required to be efficiently and accurately completed within the EHR system prior to the patient admission.
- Completes the Registration and Pre-Registration process for patients.
- Schedules appointments for services within residential and outpatient settings.
- Actively participates in creating and implementing improvements to achieve patient satisfaction, efficiency outcomes, and to optimize revenue cycle.
This position is fully remote.
Qualifications
Required Qualifications:
- High School Degree or equivalent
- 2 or more years working in customer service in a healthcare setting, working with insurance, registration, coding medical records and/or related office experience. working directly with a patient population regarding insurance and finances
- Must have ability to multi-task between several computer systems
- Knowledge of basic Microsoft office programs and 10-key skills, including data entry
- Able to develop effective rapport with customers, co-workers, or families, actively listening to develop a positive connection
Preferred Qualifications:
- Associates or Bachelor’s Degree
- Knowledge specifics of multiple health insurance plans per patient accounting department guidelines based on payer requirements.
Min USD $18.73/Hr.
Max USD $26.44/Hr.
Overview
The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.
What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.
Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.
We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:
- Competitive Health, Dental and Vision Plans
- Retirement savings plan with employer match
- Paid time-off
- Tuition reimbursement
The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that ersity and inclusion among our colleagues is critical to our success as a force of healing and hope for iniduals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a erse candidate pool.