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Senior Product Manager – Generative AI Platform

locations

Remote-USA

time type

Full time

job requisition id

P743564

About the team

AI and machine learning are at the heart of Zillow’s services, from the Zestimate to personalized home recommendations to automated home tours! We believe in making all information transparent and providing insights that help more people get home – with speed, certainty and ease.

Zillows AI team is harnessing the power of Generative AI to build services and product experiences for a seamless and convenient real estate transaction experience. The AI Platform team is building platform services that enable usage of LLMs and multimodal models across Zillow Group businesses. We are using powerful LLMs fine-tuned and adapted for real-estate scenarios with customer trust, privacy, security, and adherence to fair housing as our strategic foundation.

About the role

• We are seeking a highly skilled and motivated Senior Product Manager to lead the core areas of Zillow Group’s Generative AI Platform. You will champion the use of generative AI within the company, finding innovative solutions to a range of impactful product and business use cases. You will directly own the strategy, vision and execution of the core platform capabilities that help bring LLM powered experiences to production overcoming the novel challenges posed by Generative AI models like unpredictability, model size, model speed etc. You will also lead the impactful use cases like deriving insights from customer calls at scale and building dialog systems that power conversational experiences.
• Lead vision, strategy, prioritization and execution for the Generative AI/LLM Platform and Voice Calls AI Services
• Partner closely with applied scientists, engineers, and designers to lead a cross-functional roadmap spanning investments in modeling, customer experiences and scalable infrastructure
• Develop strong connections across the AI teams and business teams to better align your teams vision
• Define user-stories articulating Why and What and translate them into concrete requirements and plans, define success metrics, remove blockers and own the execution.
• Stay abreast of Generative AI platform and tools trends to help all of Zillow group innovate
• Clearly communicate vision, plans, and results to partner teams, executives, and other decision makers

This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

This role has been categorized as a Remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice which must be identified to the Company. Employees may live in any of the 50 US States, with limited exceptions. In certain cases, an employee in a remote-designated job may need to live in a specific region or time zone to support customers or clients as part of their role.

In California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington the standard base pay range for this role is $143,200.00 – $228,800.00 Annually. This base pay range is specific to California, Colorado, Connecticut, Hawaii, Nevada, New York and Washington and may not be applicable to other locations.

In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.

Who you are

• The ideal candidate will have a strong background in product management, with a focus on AI and machine learning technologies. The candidate should demonstrate:
• 5+ years experience in a product management role with emphasis on creative problem-solving skills and analytical thinking
• Deep understanding of customer needs and passion for empowering people through modern AI technologies
• Experience defining product vision and strategy, using a metrics driven product development approach, crafting product specifications, user scenarios, and preliminary product concepts.
• Experience working with engineering and science teams to build sophisticated AI and software systems. Ability to push back and ask tough questions.
• A collaborative working style and stakeholder management experience leading to strong execution and shared success
• Bachelors degree in a technical field (Computer Science or Computer Engineering preferred) and MBA preferred
• Effective communicator (written and verbal). Able to communicate effectively with both business and technical teams
• Familiarity with the challenges in scaling AI at enterprise scale. Experience with AI Platform and LLM technologies preferred.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

Get to know us

Zillow is reimagining real estate to make home a reality for more and more people.

As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first class partners, and easier buying, selling, financing and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move. The work we do helps people get home and no matter what job you’re in, you will play a critical role in making home a reality for more and more people.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, a fundamental commitment to Equity and Belonging, and world-class benefits. These benefits include comprehensive medical, dental, vision, life, and disability coverages as well as parental leave, family benefits, retirement contributions, and paid time off. Were also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life. But dont just take our word for it. Read recent reviews on Glassdoor and recent recognition from multiple organizations, including: the 100 Best Companies to Work For, Glassdoor Employees Choice Award, Bloomberg Gender-Equality Index, Human Rights Campaign (HRC) Corporate Equity Index, and TIME 100 Most Influential Companies list.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at [email protected].

Applicants who receive job offers from Zillow Group will be asked to sign a Proprietary Rights Agreement which includes confidentiality, intellectual property assignment, customer and employee non-solicitation, and non-competition provisions. If you are contacted for a role at Zillow Group and wish to review a copy of the Proprietary Rights Agreement prior to receiving an offer, you may request a copy from your Recruiter.