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We are looking for someone with strong community building skills, especially those who have experience with working with other crypto teams or in the creator economy.
Moreover, we are looking someone who is passionate about Thruster and the Blast ecosystem and willing to walk through all the challenges to bring it to success.
Qualifications
- Has 5+ years of experience in community engagement or management
- Is fluent with social media platforms Discord, Twitter and Telegram and understands their norms and features
- Has developed understanding of crypto and community dynamics
- Has ability to understand technical concepts and can resolve tickets
- Can work independently/remotely
- Has good customer service and interpersonal skills
Responsibilities
- Be responsible for managing crypto-native company channels such as Discord, Twitter, Telegram, etc…
- Collaborate with senior stakeholders to ensure community channels foster positive sentiment and appropriate brand image
- Responding to customer inquiries, comments, and tickets, in a timely manner
- Build relationships with the online community