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Junior Billing Specialist
Remote
What is PerfectServe?
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining our team, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
The Jr. Billing Specialist will be an integral and valued member of our accounting, billing, and finance team. As an entry-level role, the opportunities for growth and development for an accounting/finance professional within a top healthcare SaaS organization is exponential.
You will work closely with our team to add value, clarity, and support to our billing operations by utilizing critical thinking and problem-solving skills. See below for who our team is looking for, as well as the duties and responsibilities for this role.
Who You Are:
- A technically-savvy accounting or finance professional looking to grow in their career (Let’s grow together!)
- A Microsoft Excel wiz (You enjoy digging into data/reporting/numbers within Excel, and do it very well)
- You don’t mind working independently or collaboratively with a team
- A recent graduate with an accounting or finance degree (Associates degree and up)
- You have completed an accounting or finance internship
- You enjoy taking initiative
- A professional verbal and written communicator
- You possess strong attention to detail
- You have bookkeeping experience
What You’ll Do
- Answer emails from both our accounting and billing inboxes
- Utilize tools such as Zendesk to respond to accounting, billing, and finance requests
- Research errors, issue credits based on our guidelines, and offer refunds as requested on a needed basis
- Follow up on overflow projects, such as updating accounts with new email addresses, phone numbers, and addresses
- Moving customers over to our client portal instead of keeping them tethered to autopay through authorize.net, and obtaining copies of invoices for auditing purposes
- Directing customers to the portal and structuring invoices through the portal
- Manage the billing for multi-company locations
- Manage the setup for new accounts
Why PerfectServe
Joining the PerfectServe team opens doors to career growth opportunities in a meaningful and engaging work environment. We offer a variety of benefits that serve our employees well.
- Competitive salary and benefits including 401(k) plan, health insurance, dental plan.
- An excellent working environment that fosters creativity, growth, development, and collaboration
- 16 days of PTO; prorated based on start date, 2 floating holidays and 17 company-observed holidays
- The opportunity to make a tremendous impact in our accounting and finance operations