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The role

In this role, you will work directly with the founders and the Engineering to realise the vision to create the best web app development experience in the world.

* Work closely with the founders and the rest of the team in building and updating the product roadmap.

* Work closely with shuttle users and community members to better understand key problems and get the team involved in coming up with solutions to those problems. Balance stakeholder input with effective decision-making.* Establish a good understanding of the users, customers, and market. Collaborate with DevRel to gather user feedback and improve the product.* Set up and maintain a functioning feedback loop from the point where users provide feedback all the way to the design and implementation of features addressing that feedback.* Evaluate product differentiation opportunities and constantly push the product roadmap forward.* Write product specification documents, and communicate requirements to the wider team, ensuring that Engineering is on board with the proposals and implementation timelines.* Establish a deep, intuitive, and trusting relationship with the company leadership to help realise the product vision.* Create and oversee KPIs for Product Teams.* Contribute to the development of monetization plans and proposals, including the identification of target customer segments and pricing models.* Keep abreast of industry trends and best practices, and evaluate potential partnerships and collaborations to support business objectives.

Ideal fit

* You have 5+ years of experience as a product manager or software engineer, with a track record in SaaS, cloud or OSS. Startup experience preferred.

* Background/familiarity with Computer Science. We expect you to have a working knowledge of cloud systems and a programming language (preferably JavaScript and/or Rust).* Strong experience with AWS services, micro-service and serverless architecture.* Highly excited to play a central role in the growth phase of a high-performing startup, comfortable with ambiguity, and bringing with you the experience you need to succeed in this role.* We’re looking for someone with excellent written and spoken English and a strong desire to delight customers.* You will be comfortable working with a globally geographically dispersed team, in various time zones.* Convey a strong ability as a player/coach who can jump into the code while also maintaining a high-level view and understanding.

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