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Collections Specialist
Department:G&A
Location:
Tired of your cubicle? Wouldn’t you like to work for a company that prioritizes remote-first employment and lives in the world of boats, planes, RVs, motorcycles, ATVs, and trucks? Of course you would, and that’s us.
We are looking for a Collections Specialist to join our team with prior experience in high volume corporate collections. The Collections Specialist is responsible for monitoring and maintaining assigned accounts, addressing customer issues and processing account requests. Successful candidates will have strong verbal and written communication, high attention to detail, and experience working in a collaborative, team environment.
What You’ll Do
- Monitor and maintain assigned accounts:
- Customer calls
- Account adjustments
- Balance write offs
- Customer reconciliations
- Credit memos
- Work with customers on collections, refunds, account adjustments, discrepancies and short payments
- Partner with sales and senior management when necessary to accelerate and support the collections process
- Communicate with the sales department regarding customer accounts on a timely basis
- Reconcile customer disputes as they pertain to payment of outstanding balances that are due
- Reduce delinquency for assigned accounts
What We’re Looking For
- 2+ years high volume corporate collections experience
- Knowledge of Billing and Collections procedures
- Proficiency in Microsoft Excel
Bonus Points
- Accounts Receivable knowledge/experience
Who We Are
TI is a group of go-getters who decided they didn’t want to settle for the status quo. We work hard as one team to build value, drive innovation, and lead our industries, but we have fun while we do it and we always act with integrity and prioritize our employees. When you start at TI, expect to receive plenty of support and communication. If you’re not sold yet, here are some other great benefits:
- Ability to work 100% remote
- Work/Life Balance with up to 31 days of PTO in your first year
- Continuing Education with access to LinkedIn Learning
- Full benefits package including medical, dental & vision
- 401K with company match
- Wellness Program
- Paid Parental Leave
- Employee Referral Incentives
To learn more about Trader Interactive, please visit our website and see what makes us stand out in our industry!
TI proudly supports a erse workforce, and we encourage candidates from underrepresented groups to apply. Trader Interactive is an equal opportunity employer where hiring is based entirely on business needs, job requirements, and inidual merit.