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Title: Business Analyst, Product
Location: Morgan Hill, California
Work closely with Product, Engineering, and Design teams to provide analysis around feature usage, adoption, and impact to improve new and existing product solutions. Develop and maintain business intelligence tools including data visualization with Tableau dashboards, Seaborn, and Matplotlib. Utilize Python programming language and PostgreSQL to perform transactional and exploratory data analysis; store and retrieve data. Analyze competitive markets and technology trends to develop product optimization strategies. Develop user requirements for systems and features in production. Build and maintain business intelligence data processing documentation. Manage the flow of business intelligence information across business and technical teams. May telecommute from the continental US.
You Will Have The Opportunity To:
- Work directly with Data Intelligence, Engineering, and RevOps leads on product requirements and needs
- Lead ongoing analyses of product features and processes
- Develop product optimization strategies and campaigns
- Execute and communicate quality assurance through feature development stages
- Develop user requirements for systems and features in production
- Build and maintain process documentation
To Be Successful In This Role, You Will Need:
- A Bachelor’s degree in Economics or a related field required. 2 years of previous experience as a Business Analyst required.
- Experience must include using Python, PostgreSQL, Seaborn, and Matplotlib.
- Experience working with a SQL database (Postgres, MySQL) or a NoSQL database (MongoDB, Redis)
- Experience with a data visualization tool (Domo, Tableau)
- Experience with user testing and feature analysis
- Excellent documentation and presentation skills
- Strong analytical and conceptual thinking skills
- Experience working in a fast, iterative environment with ability to adapt to changing priorities and requirements
In the United States the range is typically a salary of $90,000 to mid salary of $100,000 + bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks:
Fully Remote Work!
- $1,000 to set up your home office
- $20 phone/internet monthly reimbursements
- Virtual activities and in-person meet-ups
- Laptop and super rad swag provided
- Unique opportunity: This is the best form of hybrid! All teams get to travel and meet up for collaboration at least once/year. Shopmonkey also hosts an annual company-wide get together we call Rally
Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Generous parental leave
- 401(k) available upon hire
Time Off
- 11 paid holidays
- Flexible time off – take the time off you need!
Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
Personal & Professional Development
- Weekly internal product & company training sessions
- Monthly events & education activities focused on DEIB, personal and/or professional development
- Inidual career progression plans and leadership/management training
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B.In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named #4 on Forbes’ annual ranking of America’s Best Startup Employers list (and #1 in Business Products & Software Services).Shopmonkey is committed to building a erse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Shopmonkey is committed to the full inclusion of all qualified iniduals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected].