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Head of Analytics

Remote (US Only) 

Business Operations Operations

Full-time

Remote

Our Mission and Opportunity

Early education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.

Our Team

We are a fully remote team with employees across every time zone in the US, and a small hub in Austin. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban.

We believe that everyone from our employees to the students, teachers, and administrators we serve should be given the opportunity to learn and thrive, whatever their background may be. We celebrate ersity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.

Who You Are

Brightwheel is seeking an experienced leader to lead our Analytics team. The Head of Analytics will play a critical role in driving our go-to-market strategy and execution by managing the analytics prioritization & road mapping and ensuring the team identifies the most impactful opportunities to drive the business forward. The centralized Analytics team currently partners directly with a range of business functions, including Marketing, Sales, Customer Success, Product, and People. Additionally, this person will work closely with our Data Engineering team on building and improving our operational data sets that power our analytics and operational workflows. Finally, this person will help grow and nurture the existing analytics team by hiring new analysts for the team and ensuring high-quality coaching and support for the existing team. Overall, the Head of Analytics should be a proven people leader, an incredible problem solver, and highly capable of cross-functional partnerships.

The ideal candidate has a strong bias toward action, isn’t afraid to roll up their sleeves, e deep when needed, and has demonstrated success building a high-performing analytics team to drive impact.

What You’ll Do

• Lead a central team of business analysts that delivers ongoing value by partnering with operators on problem-solving high-priority questions and by providing standard reporting, insights, and data they need to achieve their respective goals
• Hire and grow the analytics team (from ~3 to ~6 analysts), ensuring we’re bringing in the best-in-class talent to support brightwheel’s continued growth
• Partner closely with brightwheel leadership to align on the Analytics roadmap and resource allocations while also managing ad-hoc high-priority requests as they come in
• Work closely with Data Engineering to ensure we have a scaleable, single source of truth for all metrics at brightwheel for use in GTM reporting, Product insights, and Finance/Board summaries.

Qualifications, Skills, & Abilities

• Extensive experience: 6+ years experience in business analytics, business intelligence, FP&A, or other relevant analytic and technical roles; may consist of 3-5 years of analytics experience paired with 2-3 years of consulting or other directly relevant experience; 2+ years of leadership and management experience.
• Analytical skills: Ability to distill insights from large quantities of ambiguous data; have the judgment to match the quality/precision and resulting speed/effort to the business use case. Preferred: Basic understanding of experimentation best practices.
• Technical: Must have advanced SQL proficiency, some ETL experience, and experience with one or more data visualization tools (Tableau, Looker, Chartio). Must also have extensive experience with large, complex data sets and translating from user behavior and system configurations all the way through to reporting and insights. Judgment and experience to know how to structure solutions for creating, managing, and delivering the right data in the right systems in the right format.
• Strategic: Ability to combine technical wherewithal and an understanding of business goals and needs to set the path for short and long-term priorities and tactics to build the systems, data sets, reporting, and process we need to scale rapidly.
• Leadership: Must have proven experience running a high-performance team, with an emphasis on matching resourcing alignment to company needs in a dynamic and highly collaborative manner.
• Communication: Ability to partner and communicate well with senior leadership, both on prioritization of work and delivery of any insights

Brightwheel offers a competitive compensation package (base salary, equity, and benefits) with a strong emphasis on equity-based compensation (ownership in brightwheel). For cash compensation, brightwheel sets standard ranges for all roles based on function, level, and geographic location, benchmarked against similar-stage growth companies. In alignment with Colorado’s Equal Pay for Equal Work Act, the annual cash compensation for this role in Colorado is targeted at $141k-$176k. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise and may vary from the amounts listed above. If you are applying from a different location and have questions about the compensation band for your region, please ask your recruiter.

Our benefits package includes premium medical, dental, and vision benefits, generous paid parental leave, a flexible paid time off policy, a monthly wellness and productivity stipend, and a Learning & Development stipend.

Brightwheel is committed to creating a erse and inclusive work environment, and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Title: Information Security Program Manager – Continuous Monitoring (FedRAMP)

Location: United States, Remote

Information Security – Who We Are

Rubrik is seeking creative problem solvers with a passion for cyber security. In this role you will partner with all parts of the business to help grow the business, secure the brand, and protect organization, company, and customer environments. You will be responsible for building and executing on security programs and delivering technologies and improvements across security domains. The ideal candidate for this role is someone who can thrive in a fast-paced, dynamic environment that is sometimes like working at a startup. Your work will make a difference here as we deliver strong cyberdefense capabilities that enhance the posture, maturity, and value of Rubrik’s information security organization as a whole.

What you’ll be doing:

Information Security is looking for a success-driven, US-based Program Manager to organize, plan, and execute on continuous monitoring and compliance activities for Rubrik’s new government cloud service offering(s). This mission-critical position will lead efforts to obtain and maintain associated certifications and authorizations including FedRAMP, DoD Impact Level, CJIS, CMMC, and StateRAMP.

Rubrik’s new cloud service offering (CSO) is nearing its delivery date,, so your initial assignments will involve controls implementation and authorization package (System Security Plan, Policies and Procedures, etc.) development to ensure Rubrik is across-the-board ready to undergo security assessment for our Initial FedRAMP Authorization in 2023. Other security frameworks will soon follow.

This role represents Rubrik externally with the FedRAMP PMO, our Government / Agency Partner(s), and our third party assessment organization (3PAO). Once Initial Authorization is achieved, the incumbent will help Rubrik accelerate and assure the growth of our govcloud services through diligent continuous monitoring, timely government reporting, and security assessment & authorization activities for each certification we obtain.

Our ideal candidate is a subject matter expert in FedRAMP, NIST SP800-53, NIST SP800-171, and Department of Defense Impact Level security requirements, with previous experience in leading and performing assessment, authorization, and continuous monitoring activities for a Cloud Service Provider. They will also need to bring personal accountability for results and excellent leadership as well as solid communication, decision-making, and teamwork skills.

Responsibilities

Program / Development

• Implement and serve as Lead / Control Owner for Rubrik’s Continuous Monitoring (ConMon) capability, covering requirements for FedRAMP, DoD Impact Level, and similar frameworks. Others will perform scanning, inventory, and flaw remediation; your role is to ensure ConMon and related procedures are in place with ongoing compliance, and that issues are appropriately documented, managed, and addressed on a timely basis.
• Implement and serve as Control Owner for Rubrik’s FedRAMP Significant Change (SigChange) process, ensuring that all information system changes for the new service have been assessed for significant change applicability per FedRAMP requirements.
• Implement and serve as Control Owner for Rubrik’s Security Impact Analysis (SIA) process, ensuring that security impact has been assessed for each proposed change before its presentation to the change control review board.
• Ensure Rubrik’s compliance with FedRAMP Significant Change, POA&M, and monthly ConMon reporting processes.
• Maintain the calendar of continuous monitoring activities covering weekly, monthly, quarterly, and annual compliance requirements for FedRAMP, DoD Impact Level, and similar programs.
• Collaborate with a range of stakeholders from inidual contributors to senior leadership to external parties including Agency Partners and/or Third Party Security Assessor (3PAO).
• Drive activities related to the remediation of technical security and compliance risks with cross-functional teams, including, but not limited to, engaging third party services, leading meetings, assigning and tracking work items, producing reports, and escalating risks and issues.
• Serve as a subject matter expert and an integral member of the government compliance team, cultivating strong relationships across the company to aid in achieving consensus, expectation setting, risk and vulnerability awareness, and continual process improvement.

Operations

• Develop, maintain, and disseminate Rubrik’s government Authorization Package(s) and related artifacts, obtaining updates from Control Owners when needed and ensuring each item is correct, complete, and current.
• Develop and maintain the Plan of Action and Milestones (POA&M) workbook and use it to log and report vulnerability remediation status for Rubrik’s government cloud service offering(s).
• Perform and document Security Impact Analyses on proposed changes, ensuring consensus of our 3PAO on annual vs. off cycle security assessment timing whenever possible.
• Identify and manage Significant Changes as defined by FedRAMP, ensuring Agency Partner approval and 3PAO concurrence prior to approving changes for release to production.
• Package and submit monthly ConMon reporting, and similar duties as assigned for FedRAMP, StateRAMP, and Dept. of Defense Authorizations.
• Ensure Agency Partner approval or concurrence for monthly reporting, annual test plans and exercises including Incident Response and Information System Contingency Plan testing, and security assessments.
• Respond to Executive Orders, requests from CISA and other entities that require reporting, and assist as needed with incident response involving public sector organizations.
• Participate in Change Control Board activities to present security impact analyses and make recommendations as to whether requested changes should be approved and implemented.

Technical

• Develop and manage activities using JIRA as a primary project and work tracking tool.
• Drive automation where opportunities exist for effectiveness, efficiency, and scalability.
• Share expertise in cloud services (GCP, Azure, AWS) and cloud security.
• Manage third party assessors and auditors through control selection and assessments.

Ideal Background

• 7+ years of related work experience in Information Security or relevant Compliance roles in the tech / SaaS industry
• 4+ years of experience in a U.S. public sector compliance role associated with FedRAMP, DoD Impact Levels, Controlled Unclassified Information, or Assurance & Authorization activity
• Experience in a dynamic, high growth / start-up business environment
• Comfortable wearing many hats in a small and agile team that stays upbeat and enjoys working together to get things done
• Performed security impact assessments for a SaaS Cloud Service Provider (CSP), from determining relevant / in-scope controls, to identifying significant changes that warrant special handling, to following significant change processes as defined by FedRAMP
• Advanced knowledge of government compliance and cloud security risks, vulnerabilities, and threats, and can take these issues through triage / risk treatment conversations
• Deep understanding of relevant information security frameworks, including FedRAMP, NIST 800-53, NIST 800-171, and DoD Cloud Security Requirements Guide
• Develops plans and roadmaps, and implements cross-functional policy, process, and procedures to meet planned objectives
• Hands-on experience with agile project management tools (e.g., Jira, Confluence).
• Detail-oriented and able to understand the bigger picture by using technical expertise and problem solving abilities to prioritize efforts and work through ambiguity and issues
• Ability to ramp up quickly and learn new technologies with minimal lag time
• Familiarity with / interest in use of OSCAL for automation is a plus
• Bachelor’s degree or equivalent in Security, Computer Science, Management Information Systems, Business Administration or related field preferred
• Professional certifications in Information Security, Cloud Security, or Systems Audit/Assessment (e.g., CISSP, CISA, CCSK) preferred

Security and Privacy Responsibilities

This position carries special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests:

• Must be U.S. Citizen located on U.S. Soil (within the lower 48 United States);
• Know, acknowledge, and follow system-specific security policies and procedures;
• Protect data and inidual privacy per requirements and regulations;
• Perform ongoing activities in compliance with service and contractual obligations;
• Participate in role-based training, completing assignments on a timely basis;
• Report security issues promptly, and aid investigation when needed;
• Support controlled changes and vulnerability remediation activities; and
• Work collaboratively with Information Security in designing, implementing, assessing or enhancing system-specific security and privacy controls.

Position Risk Designation

This position carries duties and responsibilities involving the U.S. Federal Government’s interests. The selected incumbent may be subject to one or both of the additional background checks with periodic re-screening as noted below:

Position Risk Designation: Non-Sensitive, Low Risk, Tier 1

• Incumbents without access to U.S. Government data may be required to complete Standard Form 85 and undergo a Tier 1 Investigation (T1) for non-sensitive positions of Low Risk. (Baseline screening; formerly National Agency Check and Inquiries (NACI)).

Position Risk Designation: Non-Sensitive, Moderate Risk, Tier 2 (Public Trust)

• Incumbents with access to U.S. Government data may be required to complete Standard Form 85P and undergo Tier 2 (T2) Investigation for non-sensitive positions designated Moderate Risk.

Title: Senior Database Architect

Location: Albuquerque NM US

Albuquerque, NM

Full Time

RESPEC is an IT consulting and services company that seeks a senior database architect who will provide support to the Indian Health Service Software Engineering and Support Services (SESS) federal contract. The inidual will work in a dynamic and fast-paced work environment and is responsible for owning and supporting multiple project priorities. This role will be client-facing; thus, the candidate must have the ability to interact successfully with internal and external clients to understand client needs and resolve issues. The desired location for this position is Albuquerque, NM, but will consider remote work arrangement for qualified applicant.

Responsibilities:

The following responsibilities are included with this position:

• Advanced knowledge of the principles, methods, and techniques used in all phases of database development, coding, and design, including business analysis, event modeling, logical and physical database design, data access analysis and design, database management systems (DBMS) optimization, archive and recovery strategy, load strategy design and implementation, security, and change management.
• Design, code, maintain, and enhance relational databases.
• Analyze and determine information needs and elements, data relationships and attributes, data flow and storage requirements, and data output and reporting capabilities.
• Develop data modeling and be responsible for data acquisition; access analysis; and design, archive, recovery, and load strategy design and implementation.
• Coordinate new data development and ensure consistency and integration with existing data warehouse structure; review business requests for data and data usage.
• Research data sources for new and better data feeds.
• Participate in continuous improvement efforts to enhance performance and provide increased functionality.
• Design data structures to accommodate database production, storage, maintenance, and accessibility.
• Develop screens and queries; test designed applications.
• Provide technical support and guidance to users.
• Maintain current knowledge of relevant hardware and software applications as assigned.
• Potentially serve as team or technical task lead and provide guidance and training to junior level staff.
• Participate in special projects as required.

Skills and Qualifications:

• Master’s or bachelor’s degree (technical discipline preferred).
• 10 years of industry experience with 7 of those years specialized in working with large datasets.
• May substitute master s degree with 12 years of industry experience and 9 years of specialized experience.
• Experience in designing data solutions within cloud platforms (e.g., Microsoft Azure) using technologies such as Azure Data Factory, Synapse, Cosmos DB, Azure SQL, and related.
• Solid experience, preferably as a lead or an architect, in designing and implementing data warehouse, Architectures, OLAP technologies, data modeling, Change Data Capture, and BI visualization.
• Possess detail-oriented and good problem-solving skills.
• Team player who works well with clients and colleagues at all levels.
• Excellent time-management skills with the ability to work on stringent deadlines.
• Ability to obtain a Public Trust Level 5 clearance.

Preferred Qualifications:

• Working knowledge of Indian Health Resource and Patient Management Systems, or any other major electronic health records system.
• Experience in building data as a product in a cloud environment (SaaS).
• Hands-on experience with big data ETL technologies (e.g., Hadoop or Spark) and experience in working with query engines (e.g., Presto, Snowflake, or other open-source big data Query & ETL engines).
• Advanced SQL and programming experience with Python and/or Scala.
• Experience in leveraging DevOps and DataOps tools and principles in delivery.
• Experience in developing CI/CD processes and procedures with teams in delivery.
• Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source-control management, build processes, testing, and operations.
• Understanding of and ability to explain complex technical concepts.
• Proven ability to handle multiple projects simultaneously with the skill to prioritize projects.
• Proven ability to work effectively on a remote/distributed team.

Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe- benefits package that consists of medical, vision, dental, holidays, paid leave, 401(k) Plan, Employee Stock Ownership Plan (ESOP), continuing education, and professional societies. RESPEC is a 100% employee-owned company and employees are eligible for participation in the ESOP after a qualifying period.

Compensation for the role will depend on several factors, including a candidate s qualifications, skills, competencies, and experience and may fall outside of the range shown. Compensation includes a comprehensive fringe-benefits package that consists of medical, vision, dental, holidays, paid leave, 401(k) Plan, Employee Stock Ownership Plan (ESOP), continuing education, and professional societies. RESPEC is a 100% employee-owned company and employees are eligible for participation in the ESOP after a qualifying period.

Title: Principal Vulnerability Management Engineer

Location: Remote, USA

At Stitch Fix, our goal is to help our customers look great and feel great about themselves by revolutionizing how people shop. In a time-starved world where shopping often feels overwhelming, our business connects customers to clothes they love. Whether it’s helping someone dress for success at a new job or taking the stress out of packing for a family vacation, we fix clients’ closets and they love us for it!

We’ve built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. We leverage vast amounts of client data to make decisions throughout the company. All of this results in a simple, powerful offering to our clients and a very successful business. We believe we are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

Lead Vulnerability Management Engineer

REMOTE – USA

ABOUT ENGINEERING

Our team is made up of people from varied backgrounds, including engineers who built and scaled organizations like Google, Netflix, eBay, GitHub, and LivingSocial. We build modern software with modern techniques like TDD, continuous delivery, DevOps, and service-oriented architecture. Cross-functional partnerships are deeply meaningful to us and are how we’ve built up immense trust with the people running the business. We focus on high-value products that solve clearly identified problems but are designed in a sustainable way so that value continues to deliver in the long term. In fact, some of our proudest moments come from solving business problems without writing a line of code.

ABOUT THE ROLE

You will deliver secure products and solutions not just features by developing an understanding of how Stitch Fix works. We trust you to focus your time and efforts where they are needed most. Your commitment to applying security to business and technology challenges in clean & innovative ways will make you a trusted advisor to your partners and their teams. You will own projects and influence our direction.

You won’t do this alone. Your team will collaborate with business partners to define product requirements, plans, and deliverables. You will work with team members to take advantage of learning and growth opportunities in tech and product through real day-to-day work. You will impact the business in tangible, visible ways and always have a seat at the table.

We are looking for a Principal Vulnerability Management Engineer for our Information Security team. Our team members are given a great deal of autonomy in the pursuit of keeping Stitch Fix secure. You will demonstrate strong communication skills and you will be primarily responsible for the continued evolution of our detection capabilities, the integration of security tools used internally by the Stitch Fix Information Security team, and the advancement of our vulnerability management program.

We’re looking specifically for folks who place an emphasis on usable security. Stitch Fix is a fast-growing company, and our security program needs to be able to keep pace with that growth while not disrupting innovation. You will help us improve our vulnerability detection capabilities and risk mitigation of network level issues. You will prototype, implement, test, deploy and maintain stable engineering solutions. You will present possible technical solutions to various stakeholders, clearly explaining your decisions and how they address real user needs, incorporating feedback in subsequent iterations.

We cannot succeed without creative security engineers. Your cross-functional team will propose and build solutions for warehouse process improvement, workforce management, logistics decision-making, and workflow optimization.

REQUISITE SKILLS AND EXPERIENCE

• Building and growing a next-generation vulnerability management program
• Identifying the right combination of people, process and technology to improve our detection and remediation capabilities
• Conducting scheduled, targeted (in response to advisories and remediation verification) and expanding coverage for vulnerability scans and investigate and validate risk levels associated with vulnerabilities identified
• Providing remediation guidance and recommendations and coordinate with the Technology organization, IT and other teams as needed to provide oversight to the remediation and/or mitigation of enterprise vulnerabilities
• Thorough understanding of network defense technologies, TCP/IP networking, DHCP, DNS, network security monitoring tools, secure engineering principles and technical security testing methodologies
• Extensive Windows, Mac, and Linux experience and common configuration deficiencies
• Thorough understanding of desktop, server, application, database, and network security hardening principles and practices for threat prevention
• Experience working as part of a patch management process and a familiarity with patching tools (i.e. SCCM, JAMF, VMWare Airwatch, etc.)
• Provide recurring and ad-hoc vulnerability reports upon request
• Reviewing and providing feedback on network level changes that bring security vulnerabilities
• Partner with warehouse and IT teams to manage vulnerabilities in our robotics and automation platforms
• Familiarity with DevSecOps (Docker, AWS, microservices) and launching and maintaining new services.
• The ability to learn new technologies quickly.
• Capable of working with shifting requirements and collaborating with internal and external stakeholders.
• Understand git merges, rebases, and conflict resolution.
• Proficient in scripting or any common development languages
• Communicate clearly, efficiently, and thoughtfully. We’re a highly-distributed team, so written communication is crucial

ABOUT THE TECHNOLOGY

Technologies we rely on to pursue solutions to business problems include:

• HashiCorp Terraform
• Python
• Ruby
• Go-lang
• Brinqa / Kenna Security
• Jira
• Prisma Cloud Compute
• AquaSec CSPM
• AWS / Lambda
• Vulcan
• Mix Of Scripting Languages

Even if you already have experience with these tools, you’ll have the chance to get even better with them. And if you don’t already use at least a few of these tools, we will help you learn and become effective with them.

YOU’RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE…

• We work collaboratively as a distributed team we are a primarily remote team and we use GitHub, Slack, and video conferencing extensively to collaborate.
• You will have the opportunity to participate in creating prototypes and exploring alternative designs we value pull requests, one-pagers, and screencasts to develop rapid prototypes that demonstrate new features.
• We view Security as a product which requires a purposeful strategy through an overarching vision of how security can support the organization’s survival because computers are somewhat terrible but necessary for success.
• You are a Problem Solver. Ultimately, anyone can say no to something but just saying no isn’t solving a problem. Figuring out a compromise, like preserving or even improving UX while still ensuring an organization’s security, is a hard problem the type of problem which should be the most intellectually fulfilling.

We use these tools and techniques help us get the job done and we’re excited to share our expertise with new members of the team. You will have the opportunity to help us continue to adopt effective practices and technologies and explore their full potential.

WE ARE EXCITED ABOUT YOU BECAUSE…

• YOU ARE ENTHUSIASTIC ABOUT TECHNOLOGY. You will collaborate to build solutions using the appropriate tools and contribute to design and architecture across multiple systems. You want to build on your experience and help us to adopt new technologies. You’ll learn from us, and we’ll learn from you. You care deeply about the experience you are delivering.
• YOU HAVE A PRODUCT-FOCUSED MINDSET. Our team works together to deliver projects that use technology to solve real business problems. Your team members and business partners will seek out your opinion on how the product you’re building should work. You aren’t afraid to dig deep and ask the tough questions of our customers, company, and executive team.
• YOU ARE INTERESTED IN DEVELOPING YOUR LEADERSHIP QUALITIES. You should believe in what you’re doing and inspire others around you to be their best selves? Do you feel ownership for the projects you are working on?
• YOU HAVE DEEP RESPECT FOR YOUR CRAFT. We are dedicated to building software sustainably, using modern techniques. You’re always looking for more and better ways to write software, and enthusiastic about sharing them with your team.
• YOU ARE RESPECTFUL, EMPATHETIC, AND HUMBLE. We want you to take your work seriously and be open to personal and professional growth. Successful engineers show everyone respect and consideration.

YOU’LL LOVE WORKING AT STITCH FIX BECAUSE WE…

• Are a successful, vibrant, fast-growing company
• Are a technologically and data-driven business.
• Are at the forefront of tech and fashion, redefining shopping for the next generation.
• Are passionate about our clients and live/breathe the client experience.
• Get to be creative every day.
• Have a smart, experienced, and erse leadership team that wants to do it right & is open to new ideas.
• Believe in autonomy & taking initiative.
• Have sunny offices in downtown San Francisco, CA, or your home 🙂
• Full support for remote work and you get to visit our SF office every few months to connect with your peers and partners.
• Offer transparent, equitable, and competitive compensation based on your level to help eliminate bias in salaries, as well as equity and comprehensive health benefits.
• Are serious about our commitment to life-work balance, and have generous parental leave policies.

ABOUT STITCH FIX

At Stitch Fix, we’re about personal styling for everybody and we believe in both a service and a workplace where you can be your best, most authentic self. We’re the first fashion retailer to combine technology and data science with the human instinct of a Stylist to deliver a deeply personalized shopping experience. This novel juxtaposition attracts a highly erse group of talented people who are both thinkers and doers. All of this results in a simple, powerful offering to our customers and a successful, growing business serving millions of men, women, and kids. We believe we are only scratching the surface on our opportunity, and we’re looking for incredible people like you to help us carry on that trend.

Please review Stitch Fix’s Recruiting Privacy Policy here:

https://www.stitchfix.com/privacy/usrecruitingprivacy

This link leads to the machine readable files that are made available in response to the federal Transparency in Coverage Rule and includes negotiated service rates and out-of-network allowed amounts between health plans and healthcare providers. The machine-readable files are formatted to allow researchers, regulators, and application developers to more easily access and analyze data.

Technical Writer – Terraform

UNITED STATES

REQ IDJR102256

About the Role

As a Technical Writer at HashiCorp, you will become a HashiCorp product authority, and teach others to become experts. You will write technical reference documentation, assist engineers in writing documentation, and review their work. You will edit for accuracy, completeness, and intuitive information architecture.

In this role you will collaborate with product, engineering, sales engineering, and customer success. You should be passionate about taking feedback and requests from the field, learning about and documenting new product features, and explaining existing features and workflows in concise and useful ways. You should be excited about exploring and understanding systems, and about communicating with peers and colleagues across a variety of subject areas.

In this role you can expect to:

• Build and implement a documentation roadmap that balances new feature documentation with strategic, long-term improvements.
• Plan, help write, and review documentation for new product features and functionality in collaboration with Engineering.
• Review and shepherd documentation pull requests from engineers, customer success, solutions engineers, and the general public.
• Empower others to write good documentation via templates, style guides, and clear information architecture.
• Identify cross-linking opportunities between documentation and product user interfaces, tutorials, and marketing materials.
• Collaborate with Education Engineers to align terminology and knowledge, and to identify the accurate formatting and placement for different kinds of content.
• Architect processes for cross-department collaboration that scale as HashiCorp grows.
• Plan and coordinate documentation improvement projects across multiple stakeholders.
• Identify documentation gaps and problems, prioritize them, and implement solutions.
• Organize new and existing documentation into a logical flow.
• Partner with Engineering on intuitive naming and labeling conventions.
• Mentor more junior team members.
• Become an authoritative user of HashiCorp products (open source, cloud, enterprise).

You may be a good fit for our team if you have:

• 3+ years of demonstrated ability in technical writing and editing on DevOps tools.
• Excellent written and verbal communication skills – this will be tested during the interview process and is required to be successful.
• Experience driving ongoing, multi-stakeholder projects from start to finish.
• Experience structuring information to be easy to discover, navigate, and browse.
• Experience editing the work of other writers.
• Experience with Git and GitHub or another version control system.
• Experience establishing and refining processes within a team or organization.
• Humility and curiosity, especially curiosity.
• Preferred: Hands-on experience in a technical field.
• Optional: Passed any HashiCorp certification exam.
• Optional: Experience with Swagger, OpenAPI, or similar automated documentation systems.
• Optional: Experience in instructing or education. This could be as a technical evangelist, tutor, or mentor.

In your cover letter or résumé, describe a written project you’ve collaborated on with other partners. Please include a link to a sample of your writing.

#LI-MC1 #LI-Remote

Colorado, California, Washington and New York City Applicants: To view base salary ranges for this role in your location and to learn more about which roles are eligible for bonus pay or commissions, please visit our Pay Transparency Calculator below. Inidual pay within the range will be determined based on job related-factors such as skills, experience, and education or training. Information on our benefits can be found via the link below. Intern ranges can be found below.

Title: Senior Developer: Mathematical Optimization Software

Location: Work from Anywhere

Classifications: Remote Full-Time

Posted by: Lauren Bogert

The Position

The optimization algorithms and APIs constitute the core value proposition of Gurobi Optimization. As a developer, you will help to extend and improve these. This requires a good understanding of the key algorithmic components of the solver, its overall design, as well as a detailed understanding of some of the major components. This forms the basis for proposing, implementing, and benchmarking new algorithmic ideas as well as developing efficient and easy to use APIs to access the power of the solver.

Our team is made up of sharp minds who are singularly focused on building, marketing, and supporting the most powerful optimization tool worldwide. We’re privately held and founded by three renowned experts in mathematical programming with an intriguing history. Gurobi’s vision is to spread the power of mathematical optimization across the globe, making it a tool for every complex decision. Our cutting-edge, proven artificial intelligence technology is consistently rated as the innovation leader in the marketplace. We are on an upward trajectory with steady and profitable growth between 20-40% year over year, proudly expanding our team across more than 10 different countries, all working remotely.

What you will be doing?

• Develop and enhance algorithms for solving mathematical programming problems (LP, QP, QCP, MILP, MIQP, MIQCP, etc.).
• Work closely with a small team of highly skilled software developers. The position will require significant collaborative work, as well as significant independent work.
• Provide internal support, as needed, for our internal product support and marketing functions.
• Develop test cases and product documentation as part of the process of creating and releasing new product capabilities.
• Present new product features and capabilities at technical conferences and interact with product users.

What you should have?

• Academic: PhD in Operations Research, Computer Science, or similar discipline; alternatively, a master’s degree in one of these fields and multiple years of practical experience in developing an LP or MIP solver
• Work Experience: 5 years’ experience in developing a high performance mathematical programming solver in C or C++. *This could be a simplex algorithm, an interior point algorithm for convex or non-convex problems, or components of a MIP solver. It should be a solver that can be applied on a general problem class like LP, MIP, SOCP, NLP, MIQCP, or MINLP, and not only applicable to a specific application. You should have experience in implementing algorithms inside such a general solver, and not only in using a solver for a particular application.

Skills & Abilities:

• Ability to understand, implement, and extend complex mathematical algorithms.
• Experience with evaluating the performance and numerical robustness of a mathematical programming solver.

Specialized Knowledge:

• 3 years of experience in programming in C.
• Solid knowledge in computer science, including software design and parallel computing
• *Other languages, including C++, Java, C#, Python, Matlab, R are a plus.

Title: Enterprise Support Specialist (2:00pm – 11:00pm PST)

Location: Remote, Anywhere in the United States

Splash’s mission is to develop the most innovative event technology to help marketers reach and engage their target audiences. From simplifying event creation to capturing attendee insights and measuring event impact, Splash enables teams to efficiently scale event programs and connect event-driven engagement to business results. More than half of the Fortune 500 use Splash to streamline event marketing execution and optimize performance.

What we’re looking for

As an Enterprise Support Specialist at Splash, you empower our event marketers with technical troubleshooting, advising on platform questions, and providing creative solutions in high-pressure situations. No matter what challenges you face, you curate Support to be a combination of software expertise and marketing best practices.

In this role, you’ll get to

• Provide enterprise-level support for Splash platform and integrations by managing cases start-to-finish
• Coordinate resolution plans directly with Product, Engineering, and Customer Success teams
• Diagnose and communicate technical issues into marketing-friendly language
• Use creative problem-solving and analytics skills to craft solutions based on customer use cases
• Develop issue verification plans per issue type
• Write tutorials and FAQs for the Help Center
• Document client history, workflows, and best practices for internal support guides
• Work with Priority and Priority Elite clients to provide long-term advice and support
• Expected coverage to be 2:00pm EST – 11:00pm PST (Pacific Standard Time)

Who You Are

• 2+ years of experience in Technical Support industry
• Experienced with case management systems (e.g. Zendesk, Salesforce)
• Experienced with SaaS platforms, preferably in marketing automation or CRM (e.g. Marketo, Salesforce)
• Experience supporting enterprise-scale application deployments
• An expert with Google Docs, Microsoft Office, and relevant software programs in your field
• A fantastic and proactive communicator with strong writing skills
• Be able to work independently & as part of a team in a fast pace, rapid change environment
• Bonus Points- Experienced with HTML, CSS, Javascript, and API setup

What we offer and other fun stuff!

We’re taking a new and improved approach to compensation and the way we #takecare of our Splashers. An approach that makes a lot more sense in this remote world we live in and looking toward the future of work. You can read more here. In a nutshell, we offer

• Competitive base salary and stock options. Our success is your success
• Brand new MacBook Pro and monthly stipend for work-from-home expenses.
• Great healthcare benefits, with paid coverage for you and your family
• Plenty of vacation days, with Splash-specific days off and 2 extra Mental Escape (M.E.) days per month to unplug from work
• Remote first organization
• A bunch of other great perks/benefits that would make this description too long if we included it

It doesn’t stop there! Although we’re a remote company, we understand the importance of in-person connection. We have a yearly company offsite (pending it being safe health-wise) and fun virtual events with the rest of your team and the company (IRL too when it’s safe!).

What’s Next?

If you’re interested in joining the team, apply below and you can expect to hear from us soon . Please give us at least 2 weeks to get back to you, as it takes a little TLC to review applications and see if there’s a possible fit for you here. It just takes a little TLC to go through all the applications and see if there’s a possible fit for you here.

When we find the right person, we try to put our best foot forward with an offer that excites you. We consider what you are looking for, the skills and experience you bring, what similar jobs pay and make sure there’s fair pay among those you’ll be working with. The base compensation amount for this role is targeted at $58,500 – $68,500 for those who are located in the United States. In addition to your cash compensation, every full-time employee will be able to participate in our employee equity program. Final offer amounts are determined by multiple factors including your experience and expertise and may vary from the amounts listed above. What we can’t quantify for you are all the exciting challenges, supportive team, and amazing culture we enjoy. Please click here to gain invaluable insights from our Splash Culture Book.

At Splash, we believe that big ideas and great communities come from a team that celebrates ersity of all kinds. We are committed to being an equal opportunity workplace and encourage people from all backgrounds to apply.

We collect personal information (PI) from you in connection with your application for employment with Splash, including the following categories of PI: identifiers, 8 personal records, 9 commercial information, 10 professional or employment information, 11 non-public education records 12 and inferences drawn from your PI. 1314 We collect your PI for our purposes, including performing services and operations related to your potential employment. For additional details or if you have questions, contact us at [[email protected]].

Senior Site Reliability Engineer

REMOTE / ENGINEERING ENGINEERING / EXEMPT

ABOUT HAPPY MONEY

Happy Money is a financial technology company on a mission to develop and deliver affordable, accessible financial tools and services that empower people to use money as a tool for their happiness. Members benefit from loans funded by a national network of customer-focused lending partners and designed to help them accomplish their goals.

Backed by leading investors, Happy Money has helped nearly 205,000 members since inception working with lending partners to fund over $3.7 billion in loans*. Founded in 2009, Happy Money has a passionate and purpose-driven employee base of approximately 400 people across the United States.

*As of 12/31/2021

ABOUT THE TEAM

• You will be part of an overall organization composed of various engineers and specialists that focus in infrastructure, operations, development, observability, and security.
• Along with a few other specialist people, the Platform Engineering/SRE is instrumental in the future public API-driven services which define Happy Money’s road forward

ABOUT THE ROLE

• Be a foundational member of our Platform Engineerings’ or Site Reliability Engineering (SRE) practice
• With senior Engineering leadership and in consultation with functional areas (Systems Engineering/Operations, Development, QA, Program Management, Data Engineering, etc), scope, create, deploy, and manage platforms to measure and increase site availability and responsiveness
• Will bring significant experience to bear in assessing and remediating site reliability issues
• Believes in robust automation everywhere (of course)
• Exhibits extreme ownership mentality
• Can anticipate future infrastructure/platform/applications needs at scale, and can offer and implement practical solutions
• Be on-call
• Work Pacific time hours
• Will successfully mentor others in SRE fundamentals

ABOUT YOU

• Have excellent verbal and written communications skills
• 5+ years experience as an SRE, full-stack developer, systems engineer, DevOps, or other such contributor
• 3+ years experience with AWS services
• Strong facility with either Java or Python is required; strong ability with both is highly desired
• Adequate capability in Javascript, Ruby, and/or other scripting is a plus
• Experience with monitoring/analysis tools such as Datadog, Sumo Logic and PagerDuty
• 5+ years with modern, agile SDLC practices, orchestration tooling, and CI/CD platforms (e.g., Terraform, Cloudformation, CodeDeploy, Jenkins, CircleCI, etc)
• Experience working closely with Security teams to drive compliance with SOC2, PCI, or similar certifications

BONUS POINTS FOR

• Ability to make nuanced threat assessments
• Experience with financial systems or loan origination systems

BENEFITS & PERKS

• Competitive salary and equity in a high growth start-up
• Medical, dental, and vision insurance options covered at 100% for you & family
• 401k Plan with a matching contribution
• Generous PTO
• Monthly Health and Wellness Days
• 12 Weeks Paid Family Leave
• Company-paid short & long term disability and life insurance
• Happy Home Allowance to contribute to your home office workspace
• Happy Money is a 100% fully distributed workforce

Data Engineer

We’re looking for an energetic and enthusiastic Data Engineer to join our team.

You will work closely with our Product and Engineering teams to support our clients. You will collaborate with other team members to maintain and expand our data infrastructure.

PAIRIN’s mission is to make everyone’s journey more relevant and equitable by unifying workforce and education. PAIRIN’s My Journey platform connects students and clients to services, career guidance, skills development, and training through easy-to-implement personalized workflows. By disrupting government and education through technology designed for and around the user, PAIRIN’s science-based technology and personalized approach to client service ensures not only the success of our clients’ programs, but also the success of people in their communities who benefit most from skills-based development and career services.

This position will ideally be hybrid based in our Denver office, but we will also consider a remote role for the right person. The initial base salary range for this position is $120,000 to $160,000. Plus, generous stock options and an annual performance-based bonus.

Why work for us?

• Competitive salary, professional development budget, and stock options
• Excellent healthcare, vision, and dental insurance, including 100% of inidual and partial family premium covered by employer
• Flexible work hours and location
• Unlimited PTO
• Support for whatever makes you most effective at doing your job
• We have a cool, dog-friendly office space in Denver’s RiNo District, with a fun team and lots of amenities

Recognized as a growing company:

• 2022 Best Places To Work for Small Colorado Companies (BuiltIn)
• 2021 EdTech Breakthrough Award for College Prep Company of the Year
• 2021, 2019 and 2018 Outside’s 50 Best Places to Work (and honorable mention in 2020)
• 2019 Denver Business Journal Best Places to Work (#2 in Tech)
• 2017 Emerging Tech Company of the Year (Apex Awards), 2017 Colorado Companies to Watch (CCTW), and 2017 Denver Startup of the Year (Denver Chamber of Commerce)

About you

• Excited about data and finding ways to use data to show the impact of our platform
• Desire to be a leader in a rapidly growing team of engineers and work closely with a Product Manager to deliver value to users
• Passion for technology and cutting-edge industry trends
• Excellent time management skills and the ability to prioritize to meet deadlines
• Bringing fresh ideas and a great attitude to the team
• Ability to work creatively and analytically in a problem-solving environment
• Prepared to accept critical feedback and continue to improve your engineering skills
• Willingness to develop technical and business knowledge by seizing opportunities to learn
• Open to working in a dog friendly environment

Roles and Responsibilities

• Own and optimize the data architecture to address the data needs of our rapidly-growing business
• Join a group of passionate people committed to delivering “happiness” to our users and to each other
• Partner with data scientists, sales, marketing, operation, and product teams to build and deploy machine learning models that unlock growth
• Build custom integrations between cloud-based systems using APIs
• Write complex and efficient queries to transform raw data sources into easily accessible
• models by coding across several languages such as Java, Python, and SQL
• Architect, build, and launch new data models that provide intuitive analytics to the team
• Build data expertise and own data quality for the pipelines you create

Experience requirements

Must have 5+ years of experience with / working with(in):

• Python development, in a data-centric role
• A data centric stack (Pandas (critical), Numpy, SQL, Boto3)
• Relational databases, MySQL (ideally) or Postgres
• Linux environments (AWS Linux 2, Ubuntu, and shell scripting)
• An AWS environment with demonstrable skills with their CLI tools, Boto3 and (ideally) familiarity with S3, RDS, ECS (Fargate), MWAA (Airflow), SQS, CloudFormation, CloudWatch
• CI/CD with GitHub actions or similar, PyTest or similar, automating docker builds and tests
• Git
• Creating data infrastructure technologies from scratch using the right tools for the job
• Building out data pipelines, efficient ETL design, implementation, and maintenance
• Solving complex data processing and storage challenges through scalable, fault-tolerant architecture

Very Nice to have experience with:

• Docker
• Apache Airflow
• SQLAlchemy / ORM
• FastAPI / API development in general
• the Python typing system, and tools like MyPy and Pandera
• dashboarding tools, e.g. Tableau or similar
• AWS CDK for architecture automation
• Working with cross-functional teams, including Product and Design

Nice to have knowledge of:

• Observability tools, especially in the context of AWS
• NoSQL data sources (e.g. Elasticsearch)
• Graph databases (neo4j or neptune)
• NLP-based machine learning models + some skills with tools like fast.ai/tensorflow or similar

Systems Analyst

Job LocationsUS-Remote | US-Remote | US-SC-Charleston | US-HI-Honolulu | US-HI-Kahului | US-CO-Denver | US-DC Metro Area | US-PA-Mechanicsburg

Job ID 2022-3009

Category Information Technology Support/Software Development Testing

Type Full-Time Salaried

Company Nakupuna Consulting

Additional Locations

US-Remote | US-SC-Charleston | US-HI-Honolulu | US-HI-Kahului | US-CO-Denver | US-DC Metro Area | US-PA-Mechanicsburg

Overview

Nakupuna Consulting is looking for a Systems Analyst to work remotely from Hawaii or Continental U.S. The Systems Analyst will provide functional knowledge in PeopleSoft; work with end users to understand requirements and document functional design solutions that are in line with business needs while staying consistent with the application architecture; test customizations and configurations to ensure requirements have been met; assist in training users in the proper way to use the system. Provide documentation for the design and for training team. Update the work tracking tool for accuracy and detail to be used by others. Demonstrate software to end users and other team members.

Responsibilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Interacting with business users directly to collect requirements, create requirements documents, map requirements to software features, and functional specification documents for system improvements
• Working closely with technical teams to translate functional specifications into technical solutions
• Working closely with the testing team to perform knowledge transfer of software features and the software flow to complete testing scripts
• Research defects, determine root cause analysis, and is responsible for updating functional and test documentation accurately and timely
• Presenting software to the client
• Responsible for updating and managing tasks in the work tracking tool accurately and timely

Qualifications

Skills/Qualifications: Requirements Analysis, Planning, Database Management, Self-Motivated, Presenting Technical Information, Problem Solving, Data Modeling, Strategic Planning, Multi-tasking, Ad Hoc Reporting, Data Maintenance, Exceptional Oral and Written Communication Skills.

Education and Experience: This position prefers a Bachelor’s degree from an accredited institution, or equivalent relevant business experience. The successful candidate will be entry level to as much as 2 years of professional experience. Experience in or work for the U.S. military or Department of Defense is also highly desirable.

Clearance: A background investigation at the T3 level is required, as this is not currently a classified position. Must be a U.S. citizen.

Pay range for this position is from $70,040 per year to $92,700 per year. Exact rate of pay will be based on position and experience level.

Gradle Enterprise — Cloud Infrastructure Engineer

Gradle Enterprise is a first-of-its-kind product that software teams use to accelerate and optimize Gradle and Apache Maven™ builds. It comprises several facets including large volume data ingestion and processing, complex data analysis and visualization, and distributed caching and execution systems.

Our software is used by some of the world’s leading software organizations, such as Netflix, Airbnb, Spotify, and Twitter. We regularly collaborate with these and other users to make our products continuously better.

Profile

We are looking for cloud infrastructure engineers with a demonstrated ability to design, build and operate highly reliable cloud-native infrastructure components as part of a collaborative team.

Our ideal candidates are passionate about infrastructure automation and have a success record with automated deployment at scale. They take pride in delivering and operating foundational platforms that feature development teams and users can rely on. In addition, they can effectively communicate complex concepts to experts and non-experts, contribute and articulate strong opinions, and thrive as part of a distributed team.

Responsibilities

• Delivering core infrastructure the Gradle Enterprise engineering teams depend on
• Maintaining and enhancing our Kubernetes-based application platform
• Optimizing existing systems and services to improve their reliability and availability
• Improving our infrastructure monitoring and incident management
• Operating hosted Gradle Enterprise instances for scans.gradle.com and popular OSS projects
• Collaborating with engineering teams to guide them on cloud native best practices
• Defining SLIs and SLOs and educating engineerings on various application platform services
• Collaborating with the DevProd team to provide robust continuous delivery practices
• Collaborating with the Security team to deliver secure infrastructure

Minimum Qualifications

• 5 years of software engineering experience
• Experience with Unix/Linux operating systems
• Experience with AWS, GCP, or Azure
• Experience with Docker and Kubernetes
• Experience with infrastructure as code and automated application deployment
• Working proficiency and communication skills in written and verbal English

Preferred Qualifications

• Experience operating highly available systems at scale
• Experience building infrastructure automation with Terraform
• Experience designing and developing Kubernetes-based application platforms
• Familiarity with GitOps practices and tooling for infrastructure automation
• Knowledge of industry best practices with regard to infrastructure security
• Systematic problem-solving approach, coupled with effective communication skills
• Interest and ability to learn new software development skills and techniques

What we offer

• Shaping and improving the infrastructure platform that powers the Gradle Enterprise engineering teams and underpins Gradle’s managed Gradle Enterprise offerings
• An automation-focused, test-driven engineering culture
• An ambitious and experienced engineering team, dedicated to craft and delivery
• Close collaboration with world-class engineers around the globe on novel products
• In-person onboarding with your team and yearly, extraordinary company offsite event
• Opportunities for growth in technical and managerial responsibilities
• Attractive compensation package including company equity

Location

• Anywhere in the world with working conditions that allow for seamless collaboration with your colleagues through email, chat, and video streaming

Gradle Build Tool Technical Writer

Gradle is the build tool of choice for millions of developers around the globe and is the official build tool for Android applications.

Our software is used by some of the world’s leading software organizations, such as Netflix, Airbnb, Spotify, and Twitter. We regularly collaborate with these and other users to make our products continuously better.

We are looking for a technical writer for the Gradle Build Tool. The person in this role will improve Gradle user experience by improving highly visible technical documentation.

The person in this role will work closely with engineering and developer advocacy teams.

Responsibilities

• Maintain and improve Gradle documentation, which is visited over a million times per month
• Author new tutorials, guides, and release notes
• Review and provide feedback on changes to the documentation made by engineers

Minimum Qualifications

• Familiarity with Gradle and/or other build tools
• Software engineering experience
• Excellent writing skills in English
• Ability and willingness to work with Engineering team to develop documentation strategies
• Experience with developer tooling and documentation tooling
• Ability to plan and carry out large-scale documentation changes
• Ability to initiate, implement, and maintain multiple projects concurrently and prioritize work.

Preferred Qualifications

• Experience in a technical writer role
• Familiarity with docs-as-code processes
• Passion for writing and breaking down complex technical concepts into digestible content for a wide audience.

Location

• Anywhere in the world with working conditions that allow for seamless collaboration with your colleagues through email, chat, and video streaming

While our team works remotely and is spread across the globe, we deeply value daily interactions and collaboration.

Tech Writer- Remote!

locations

Reston, VA

time type

Full time

job requisition id

R2205967

*We are open to supporting 100% remote work anywhere within the U.S.*

The ICF Next Cloud, DevOps, and Managed Services team is seeking an experienced Technical Writer. This new role will help support a cross-functional team working on application development, maintenance, and support of public website on behalf of our Client. This role will be focused on developing technical documentation, process flows, user acceptance testing documents, etc. Additionally, in this role you will have the opportunity to work ICF stakeholders to help set documentation standards for our organization.

Key Responsibilities:

· In collaboration with the Project Manager, plan, track and manage all documentation requirements across project teams.

· Support Project Managers and Team Leads in materials development, documentation structure, and research inquiries.

· Engage with Subject Matter Experts to support the development and peer review of clear, concise, written documentation in the form of plans, procedures, guides, and roadmaps.

· Ensure the requisite documentation is maintained, and current, to meet regulatory compliance.

· Define and implement document style guides and standards for all documentation deliverables.

· Ensure content and look-and-feel consistency across all deliverables.

· Maintain versions of documentation under configuration control.

· Assume ownership of project tasks and, with oversight from senior team members, complete key deliverables.

Position Requirements:

· 2+ years experience performing technical writing for complex website related project or system.

· 2+ years experience in systems modeling, data flow diagraming, and defining/refining business and functional requirements

· 2+ years of experience creating networking diagrams

· 2+ years of experience creating infrastructure related entity relationship diagrams

Desired Skills:

· Foundational knowledge of cloud Computing.

· Experience working in a fast-paced software development environment.

· Experience with website compliance such as WCAG 2.0, Section 508 and American with Disabilities Act (ADA)

Preferred Professional skills:

· Expert in Microsoft Office products.

· Excellent verbal, written, organizational, and project management skills.

· Ability to juggle multiple priorities and deadlines at the same time.

· Ability to quickly grasp technical concepts and make them easily understandable in text and graphics.

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, iniduals with disabilities, and iniduals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter at icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Pay Range – There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The salary range for Colorado is –

$66,658.00 – $113,319.00

Technical Writer

LOCATIONRemote

STATUSFull-Time

ABOUT THE ROLE

The Technical Writer will be responsible for generating innovative content and ideas while working independently and collaboratively with other teams within the Operations, Identity & Trust (OIT) organization. The position requires research and technical competence of products, services, technology, and concepts to be translated into user-friendly, unambiguous technical and non-technical documentation. You will help create processes and standard methodologies to operationalize the documentation lifecycle for the IT Service Desk knowledgebase and ‘how-to’ content for our internal user community. Such content includes but is not limited to practical articles (with supporting links), FAQs, quick reference guides, training modules to assist end-users in configuring devices (laptops, phones, tablets, peripherals), apps, and IT resources (e.g., booking conference rooms). The overall objective is to create a repeatable quality experience with friendly, functional sources of truth that have high data integrity that can be easily demonstrated through reporting. We are looking for a candidate with extremely high attention to detail, comfort with new tools and technology, an eye for defect-free customer experiences, and an ability to move quickly to deliver on time. The Technical Writer will master our content management system, developing pages, conducting quality assurance, and delivering an experience. We are a lean team that values operational rigor, delivering results, insisting on high standards, and building engaging and high-quality customer interactions. The right candidate will be self-motivated, have good judgment, be an effective communicator, and be looking to excel in this role.

YOUR DAILY IMPACT AT PELOTON

Seek, design, and implement continuous improvements that add value to IT operational functions

Lead continuous improvement meetings and participate in service transition scoping sessions Manage all documentation training and support needs according to guidelines and deadlines Streamline instructions and messaging to minimal efforts that produce efficient results Create documentation templates for various content Knowledge Base, SOPs, ‘How-To’, etc. that promote a consistent look and feel Identify ways to track and measure the success of the knowledge repository for use and re-use, modifications, archiving, and retirement Solicit feedback for documentation standards, information architecture, tools, and best practices Create, revise, and maintain technical documents that reside in Confluence and other learning platforms Conduct quality assurance for processes and documentation Publish and translate workflows, page-building best practices, and knowledgebase functionality Ensure the timely and technically accurate delivery of input from contributors Stay abreast of operation guidelines and processes while researching new ways to modernize functions Participate in end-user support and other duties as assigned

YOU BRING TO PELOTON

3+ years of experience in an Enterprise IT support environment

Proven experience and proficiency with Jira, Confluence, and Google Suite Ability to translate complex problems and concepts into simplified knowledge guides Effective communicator that can present ideas and solutions across all audiences Attentive to detail, organized, and can multi-task across small projects Outstanding analytical and conceptual thinking skills Ability to prioritize, simplify and implement process improvements in a fast-paced environment Ability to work independently and collaboratively to meet timelines Demonstrate capacity to thrive in a fast-paced workplace and deal with ongoing change and ambiguity Understand documentation processes and lifecycles

Preferred Experience:

ITIL Certification

KCS Foundations/Principals certification

Base Salary: $81,800.00.00 to $106,400.00.00 The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will depend on numerous factors including inidual performance, business objectives, and if the location for the job changes. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits.

#LI-JW1

ABOUT PELOTON:

Peloton is the leading interactive fitness platform globally, with a passionate community of nearly 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.

Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an inidual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: [email protected]

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @ onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email [email protected] before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Title: Digital Analytics Engineer

Do you love solving complex problems using data? Are you someone who brings clarity to nuanced and complicated business problems? Would you like to be part of a culture that values and appreciates employees? We are seeking an experienced Analytics Engineer to join our team to develop next generation data pipelines, models and products to elevate our growth marketing initiatives. This high-impact role will inform and influence our product and business decisions through data playing a critical role in our fast growing performance marketing org, working with cross functional teams to drive business growth.

Who We Are

Swyft Filings is an online filing service for business formations. More importantly, we’re a company that has helped budding entrepreneurs start over 300,000 new businesses (and counting). Our mission is to empower the aspirational – and by that we mean we take a complex process and automate it to make it easier for small businesses and iniduals to launch their business dreams without having to hire high-priced professionals or worrying about administrative headaches.

Since 2015, we’ve grown from a lawyer and two online entrepreneurs into a team over 100 people strong and you can bet we’re not done yet. We’re proud to have been ranked as one of the fastest-growing companies in Houston, nationally by the Inc 5000, and we’re also listed as a Top Workplace by the Houston Chronicle.

What You’ll Do:

• Create and maintain scalable databases, datasets, pipelines and our Customer Data Platform (CDP) to enable growth initiatives through sophisticated segmentation, targeting, automation, advanced analytics, and company-wide reporting.
• Identify and define innovative data solutions that meet evolving business objectives, unearth insights that drive key business decisions, and support cross-departmental core metrics and data dependencies.
• Manage the process from beginning (data modeling) to end (interactive UI via PowerBI) and optimization in between (ETL-ing). Working closely with marketing, analytics, finance, and product teams.
• Build relational semantic layers and aggregate datasets in Snowflake through solid ETL principles. Compiling a variety of sources including but not limited to: CRM data, Product data, Marketing data, order flow data, and more.
• Bring vision to a developing space, improving the current data architecture, data quality, monitoring and data availability. Finding ways to automate and scale repeated ad-hoc requests while building flexibility into reporting.
• Create highly intuitive and effective dashboards that deliver meaningful and actionable insights across executive and management levels through effective data visualizations.

What You’ll Need:

• Bachelor’s Degree in Computer Science, Engineering, Statistics, Mathematics or similar required. Master’s degree preferred.
• 6+ years of relevant, hands-on experience in data modeling, data engineering and delivering business intelligence and dashboard solutions.
• Hands-on experience working with modern data technologies stack such as Snowflake, Data Bricks, Google Big Query, Redshift, RDS, or similar solutions.
• Experience building robust and scalable data pipelines, utilizing multi-step ETL/ELT processes – compiling, cleansing, interpreting, joining, analyzing, and staging data. Experience working with SDKs and 3rd party APIs for data ingestion a plus.
• Expertise in programming and data manipulation/wrangling technologies (SQL, R and/or Python) with competencies in version control (Github, Stash, etc.).
• High proficiency in data visualization design and technologies (Microsoft PowerBI preferred).
• Understanding of subscription business models and digital marketing technologies (Martech Stacks).
• Proven ability to collaborate with key partners and stakeholders to define metrics, identify requirements and solve problems. Relaying your findings and solutions across technical and non technical audiences.
• Strong project management skills. Must be able to meet critical deadlines and deliverables, handling multiple tasks with changing priorities, and effectively communicating changes in scope and schedule to stakeholders.
• Willingness to learn quickly and autonomously in a fast-paced environment, pro-actively taking initiative with excellent problem-solving skills.

Benefits/Compensation:

• Eligible for Medical, Dental, Vision, Life, and Disability Insurance on first day of employment
• 100% employer-covered medical, dental, and vision insurance for employee-only plans
• 401(k) w/ company match
• Company issued laptop + Home office stipend
• Competitive Paid Time Off
• Hybrid Work Model (in-office and remote)
• Parental Leave
• Casual Dress Code
• Free Branded SWAG
• Healthy Snacks in Office
• Company Events
• Peer recognition and rewards with Bonusly

Director, Data Science Operations

Chicago, IL

Passionate about precision medicine and advancing the healthcare industry?

Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus’ proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Our team partners with scientists at biotechs and pharma companies who are using our real-world clinical data to understand treatment patterns and study outcomes.

We are seeking a Director, of Data Science Operations to join our AI and Data Science (AI/DS) team. As the Director of Data Science Operations, you will lead data initiatives for internal stakeholders in AI/DS. This expert will set up processes and infrastructure including using machine learning to monitor the quality of EMR and integrated third-party data such as claims data which are utilized by AI/DS. This inidual will serve as the voice of AI/DS on cross-functional teams serving to improve data quality. In addition, this role will have oversight of a team responsible for provisioning patient cohorts of interest for retrospective studies. Strong candidates will have prior experience working in the healthcare industry, or in a similar capacity as a consultant or domain expert.

Responsibilities:

• Lead initiatives around benchmarking and improving data quality that impact AI/DS
• Serve as VOC on cross-functional teams and develop strong relationships with Alliance Management, RWD Engineering, and peers in AI/DS
• Lead standardization of cohort provisioning (i.e., patient selection) for retrospective studies using the Tempus database
• Develop and mentor a team of direct reports

Suggested Qualifications:

• MS/Ph.D. degree in a quantitative discipline (e.g. statistical genetics, cancer genetics, machine learning, bioinformatics, statistics, computational biology, biomedical informatics, or similar)
• 5+ years of supervisory experience
• 5+ years of related experience.
• Experience with genomic (e.g., DNA-seq, RNA-seq) or clinical (survival data, trials, real-world evidence, claims) data, and familiarity with methods for time-to-event analysis (Kaplan-Meier, Cox regression) desirable
• Strong programming skills and experience with the python clinical+molecular data science stack: Pandas, NumPy, SciPy, Scikit-learn, lifelines, and Jupyter. Experience with R is desirable.
• Strong database and SQL skills (BigQuery, dbt)
• Experience with engineering best practices for research computing (docker, git, code review, workflow managers, Linux, cloud computing)
• Demonstrated experience in building pragmatic solutions and long-term scalable designs
• Thrive in a fast-paced environment and able to shift priorities seamlessly
• Strong attention to detail, specifically in the realm of clinical data models, data quality, consistency, etc.
• Excellent communication skills with demonstrated ability to influence stakeholders and collaborators from a broad range of backgrounds (medical/scientific/engineering, etc.)
• Demonstrated ability to successfully navigate ambiguity and complexity
• Team player mindset and ability to work in an interdisciplinary team
• Goal orientation, self-motivation, and drive to make a positive impact in healthcare

#LI-GL1

#LI-Hybrid

#LI-Remote

We are an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Manager, Healthcare Analytics

at Cityblock Health

Remote

#communityhealth #healthcare

About Us:

Cityblock Health is the first tech-driven provider for communities with complex needsbringing better care to where it’s needed most, block by block. Founded in 2017 on the premise that health is local and based in Brooklyn, we are backed by Alphabet’s Sidewalk Labs along with some of the top healthcare investors in the country.

Our mission is to improve the health of underserved communities. Importantly, our solutions are designed specifically for Medicaid and lower-income Medicare beneficiaries, and we meet our members where they are, bringing care into the home and neighborhoods through our community-based care teams and Virtual Care offerings.

In close collaboration with community-based organizations, local providers, and leading health plans, we are reorganizing the health system to focus on what matters to our members. Equipped with world-class, custom care delivery technology, we deliver personalized primary care, behavioral health, and social services to deliver a radically better experience of care for every member and community we serve.

Over the next year, we’ll grow quickly to bring better care to many more members and their communities. To do this, we need people who, like us, believe that everyone should have good care for what matters to them, in their community.

Our work is grounded in a belief in the power of a erse community. To close gaps in care and advance equity in the communities we serve, we have to start with making our own team erse and inclusive. Our ways of working are characterized by creativity, collaboration, and mutual learning that comes from bringing together a community from erse backgrounds and perspectives. We strive to ensure that every person on the Cityblock team, and every Cityblock member, feels supported and included as a part of our community.

Our Values:

• Aim for Understanding
• Be All In
• Bring Your Whole Self
• Lean Into Discomfort
• Put Members First

About the Role:

We are seeking a curious, experienced analytics manager to design and build analytic solutions that will inform business decisions, drive operations, measure our performance and demonstrate our value as a company. This analytics professional services as a business partner to our Member Outreach, Provider Networks, Gaps in Care or Clinical Operations stakeholders, ensuring analytic insights are delivered as committed in a way that adds value.

Healthcare data is complex and vast, so you must be excited about sinking your teeth into complex problems, untangling them and communicating your findings to the team. Behind every data element is a real person, with real problems that Cityblock is working hard to address, and the Analytics team is responsible for delivering accurate and timely information to steer these efforts.

If you have a passion for health care data, working with business people, creating solutions, driving value with analytics insights, and are an amazing teammate, we want to hear from you!

Familiarity with the Google analytics tech stack is a plus (BigQuery, Looker).

• Establish credibility and trusted working partnerships with clinical, operational and research leaders to identify levers for broad system change, pull them, and measure and communicate the results.
• Architect and hands-on development of complex analytics and reporting solutions
• Implement and configure reporting technologies in the Google tech stack, as well as use DBT and SQL
• Perform complex descriptive analyses over production-scale data sets to drive business decisions. Critically interrogate and interpret data to spot patterns and explain data.
• Build-out real-time reporting (both tabular and visual) and work with data tooling across Clinical, Product, Network and Market.
• Design reports to steer our value-driven business lines, including the development of traditional and non-traditional success metrics. Work with our clinical operations team to design and implement robust evaluation frameworks.
• Ensure data quality and validation and utilize a range of data cleansing techniques to correct both ad hoc and systemic issues.
• Drive automation capabilities into reporting solutions
• Retain our analytics repository and other relevant documentation
• Supports development of your own professional growth and other analysts on the team by learning, sharing and training on best practices

Requirements for the Role:

• Bachelor’s Degree in relevant field: computer science, data science, mathematics, economics, public health, health sciences or related field; or equivalent experience
• Prior experience within the healthcare industry
• 4+ years experience in advanced analytics, delivering actionable insights from data, database and big data analytics environments
• 3+ years experience with business intelligence (data visualization and dashboarding) such as Tableau, Looker and multiple scripting languages (SQL, Scala, R, Python, etc)
• Proficiency with SQL for multiple databases (BigQuery, standard MSSQL, PL/SQL, MySQL, PostgreSQL, Teradata)
• Experience working in a team-oriented, collaborative environment
• Strong problem solving skills and growth mindset are essential

What We’d Like From You:

• A resume and/or LinkedIn profile
• A short cover letter, please!

Cityblock values ersity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.

We take into account an inidual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The expected salary range for this position is $121,303 to $171,150. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

Covid 19 Update – Please Read:

Cityblock requires those hired into this position to provide proof that they have received the COVID-19 vaccine. Any iniduals subject to this requirement may submit for consideration a request to be exempted from the requirement (based on a valid religious or medical reason) on forms to be provided by Cityblock. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. This vaccination requirement is based, in part, on recently established government requirements. The requirement is also based on the safety and effectiveness of the vaccine in protecting against COVID-19, and our shared responsibility for the health and safety of members, colleagues, and community.

The COVID-19 pandemic has severely impacted the health and lives of people around the world, including the vulnerable populations Cityblock serves. As a healthcare provider, Cityblock holds ourselves to the highest standards when promoting the health and safety of those who we serve. Given that the COVID-19 vaccines are one of the most powerful tools to fight this disease and save lives, Cityblock is implementing a COVID-19 booster mandate for Washington, D.C. employees under the guidance of local/state mandates.

Title: Senior Site Reliability Engineer

Location: Remote – USA

Clover is reinventing health insurance by working to keep people healthier.

We value ersity in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare. Clover’s engineering team is empathetic, caring, and supportive. We are deliberate and self-reflective about the engineering team and culture that we are building, looking for engineers that are not only strong in their own aptitudes but care deeply about supporting each other’s growth.

We are looking for someone who is experienced in site reliability and infrastructure to join our engineering team. You will start at the ground floor, taking responsibility to shape a team, processes, and norms to build out and manage Clover’s technology infrastructure. You will partner with technical leads in other engineering disciplines, as well as data scientists, and technology professionals to develop and maintain a modern, scalable infrastructure platform that hosts domestic and international work loads with a variety of compute, storage, and networking needs. We’re looking for someone with prior experience deploying and maintaining containerized infrastructure and workloads. Kubernetes competency is highly valued.

As a Senior Site Reliability Engineer, you will:

• Build systems for declarative application and infrastructure lifecycle management: continuous deployment, continuous integration, Kubernetes cluster management, service and workload inventory.
• Prioritize and help troubleshoot problems, downtime, and alerts.
• Contribute to setting the direction for the Site Reliability Engineering team, clearly establish goals that are aligned with Clover’s company-level goals.
• Foster a healthy, motivated, and inter-disciplinary culture that is the bedrock of high performing teams.
• Simplify the process by automating the delivery pipeline and database changes.

You will love this job if:

• You enjoy working in a fluid, collaborative environment, defining and taking ownership of priorities that add to our larger goals. You can bring clarity to ambiguity while remaining open-minded to new information that might change your mind.
• You are not hesitant to jump in to help fix things that are broken and you get a sense of accomplishment from making sustainable systems. You are happy to fill in the gaps to reach a goal where necessary, even if it does not always fit your job description.
• You want to be part of building a team that emphasizes delivery, reliability and security.
• You have a genuine interest in what good technology can do to help people and take pride in tackling hard problems in an important industry.

You should get in touch if:

• You have 5+ years of programming experience and are proficient in at least one of the following programming languages: Python, Go, or Shell Script.
• You have in-depth knowledge of containerization technology and orchestration, such as Docker, Containerd, and Kubernetes, as well as experience with CNCF-based technologies like Helm, gRPC, and Prometheus.
• You have experience with public cloud platforms such as GCP and/or AWS.
• You are knowledgeable in basic networking such as TCP/IP, UDP, firewall, routing, DNS, and load balancing.
• You have experience with Linux system administration and basic knowledge of Linux’s design.
• You understand the key concepts in SRE such as monitoring, performance tuning, and automation.
• You are able to work autonomously with limited guidance.
• You have excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and are able to adapt quickly to new challenges and technologies.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Senior Data Scientist, Analytics

San Francisco, CA or Remote (U.S.)

Discord is looking for experienced and passionate data scientist to join our small-but-growing Data Science team! As a member of the Data Science team, you will help Discord achieve its mission of providing people with a sense of belonging in online communities, by collaborating directly with the teams who design, build, and support Discord. If you’re passionate about data, impact, and working on an amazing team, read on and check out our blog about how our team informs strategy & innovation at Discord here!

What You’ll Be Doing

• Partner with teams through the full lifecycle of data analytics from ideation and exploratory analysis, to building dashboards and reports
• Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
• Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
• Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
• Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation

You Will Thrive In This Role If

• 4+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analytics
• 4+ years of experience building performant dashboards using Tableau, Looker, or similar software – with proficiency in designing clean crisp visualizations
• 3+ years experience writing excellent SQL
• Excellent communication skills, with the ability to translate complicated findings or technical approaches in easy-to-understand ways
• 2+ years of experience in the design, analysis, and interpretation of A/B tests in a large data environment
• A desire to work with amazing, passionate people who care deeply about solve challenging problems to improve Discord
• Last but not least – a collaborative attitude and a healthy dose of natural curiosity!

Bonus Points

• Passion for Discord or online communities
• Experience with writing production ETL
• Experience with technical leadership, being the point person for one or more stakeholder groups
• Experience with analytics for social media or international subscription-based online services, including familiarity with concepts such as social graphs, LTV analysis, funnel analysis, etc
• Experience writing performant code in BigQuery SQL

New York City residents only: Minimum salary of $175,000 year + equity and benefits

*Note: Disclosure as required by NYC Pay Transparency Law

Colorado residents only: Minimum salary of $140,000 year + equity and benefits

*Note: Disclosure as required by sb19-085(8-5-20).

Benefits and Perks

• Comprehensive medical insurance including Health, Dental and Vision (plus up to $20,000 for gender affirmation procedures)
• Mental health resources and quarterly wellness stipends
• 16+ paid holidays, 4 weeks of PTO + use-what-you-need sick days
• Paid parental leave (plus fertility, adoption and other family planning benefits)
• Flexible long-term work options (remote and hybrid)
• Volunteer time off
• A erse slate of Employee Resource Groups
• Plus commuter contributions and other perks for office-based employees

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!

Title: Staff Analytics Engineer

Location: San Francisco, CA, United States

Designing, modeling, and implementing corporate data warehousing activities. Applying deep technical and business understanding around Ripple’s most critical reporting needs. Programming and configuring warehouses of database information, and providing support to data warehouse users. Designing and building Ripple’s centralized reporting data modeling layer, and following engineering best practices and methodologies to ensure that data transformations and computations are accurate, efficient, and well-documented. Developing data warehouse structures and process models, including data sourcing, loading, transformation, and extraction. Verifying the structure, accuracy, and quality of warehouse data, and providing and coordinating troubleshooting support for data warehouses. Owning data reporting processes to support financial operations, and implementing metadata processes and frameworks. Performing system analysis and data analysis using a variety of computer languages and procedures. Evaluating the organization’s needs around master data. Providing technical and thought leadership around data governance policies and procedures.

Job Requirements:

Must have a Bachelor’s degree in Data Analytics, Information Technology, Computer Science or related field plus seven (7) years of experience in designing, modeling, and implementing corporate data warehousing, data mart, or business intelligence engineering activities. Employer will also accept two (2) years of additional experience in lieu of a Bachelor’s degree.

Of the required experience, must have each of the following (which may be gained concurrently):

• Five (5) years of experience in applying SQL to build data warehouses or data marts
• Four (4) years of experience in designing and building centralized reporting data modeling layer
• Two (2) years of experience in each of the following:
  • Building data visualizations with BI dashboard tools (including Tableau, Looker, and Periscope);
  • Building standard KPI reports and metrics; and,
  • Utilizing DBT or similar analytics workflow tools
• One (1) year of experience in data governance (including defining procedures and establishing change management policies)

WHO WE ARE:

Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers.

Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, S o Paulo, Toronto, Reykjav k, Washington D.C. and Dubai.

WHAT WE OFFER The resources and support to be your best at work and beyond:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can e deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world.
• Weekly all-company meeting – business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team off-sites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination.
• 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
• 401k (with match)
• Commuter benefits
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• Twice a quarter R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Flexible vacation policy – work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. Interns – please discuss benefits with your recruiter.

Ripple is an Equal Opportunity Employer. We’re committed to building a erse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Senior Data Scientist – US Remote

at Degreed

US Based Remote

Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and match everyone to growth opportunities that fit their unique skills, roles, and goals. Degreed exists to discover, empower and recognize the next generation of the world’s expertise.

Degreed is the upskilling platform that connects learning to opportunities. We integrate everything people use to learn and build their careers—skill insights, LMSs, courses, videos, articles, and projects—and

match everyone to growth opportunities that fit their unique skills, roles, and goals.

The Data Science team at Degreed works with large structured and unstructured datasets to understand how people develop the skills that they need to advance their careers. To do this, we use a erse set of

tools and approaches, including feature engineering, clustering, classification and recommendation models, word embeddings, and neural networks. Degreed is looking for a capable, qualified and versatile. Data Scientist to help with the development and delivery of high-quality, data-driven, machine learning and predictive modeling solutions.

Position can be located in US, Brazil, or India.

Day in the Life

Lead multiple end-to-end ML projects

• Discover and translate business challenges to data problems, data-pipelines and model framework
• Mine structured and unstructured data (company internal data and public data)
• Engineer features, build models, and evaluate model performance
• Collaborate with product and engineering teams to deploy models to support production
• Deliver fast while continually adjusting models according to real-time feedback
• Communicate about data science with a erse set of stakeholders and development partners
• This is not a data analyst role
• This description reflects management’s assignment of essential functions; it does not prescribe or restrict other tasks as assigned and is subject to change at any time.

Who You Are

• 4+ year hands-on experience in one of the following areas: applied machine learning, machine learning infrastructure, large-scale recommendation systems, market-facing machine learning production software. Including 2+ years focusing on developing knowledge graphs, or NLP models or content recommendation systems
• Strong coding skills in Python, or R
• Advanced skills in database querying (SQL, noSQL) and search techniques
• Experience building prototypes and experiments to validate technical ideas
• Familiarity in developing cloud-based solutions using micro-services architecture, docker containers and Kubernetes
• Ability to work in different coding environments (local, notebooks, containers) and familiar with software engineering workflows (testing, code management/Git)
• Ability to blend together erse data sources to create training data for specific problems
• Excellent written and verbal communication skills. We’re a distributed team and rely on good communication to perform at a high level
• Experience working remotely – It takes a self-motivated inidual to thrive on a distributed team
• You are a lifelong learner and passionate about learning new things and taking on new challenges

What Sets You Apart

• Experience working with graph data models (RDF, Property), graph query languages (Gremlin, SPARQL, Cypher), or graph databases (Azure CosmosDB, Amazon Neptune, Neo4J,TigerGraph)
  • Experience in Natural Language Processing techniques for entity resolution, disambiguation, and linking
  • Experience with tools and platforms like ElasticSearch, Microsoft Azure, AWS, BERT, GPT,

  Word2Vec (w2v), Databricks

  • A proven track record leading successful applied data science projects

  Educational/Certification Requirements

  • Master or PhD degree in a quantitative field like Computer Science, Applied Math, Physics, Data

  Science, Analytics, etc

Additional Information

This position requires the successful candidate to work in US, Brazil or India. Prior to commencing work, applicants must have and provide Degreed with proof of authorization to work in US, Brazil or India. Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to the full inclusion of all qualified iniduals. As part of this commitment, Degreed will provide reasonable accommodations to all qualified iniduals with disabilities to participate in the job.

Total Rewards at Degreed

We believe your best work happens when you have a complete life balance, and Degreed gives you the support and flexibility to make that happen. Degreed is committed to delivering a comprehensive benefits program that provides the support you need. At the time of this posting, this role is eligible to participate in the following benefits:

• Comprehensive health insurance for you and your family (both PPO and HDHP plans available)
• Dental and vision plans for you and your family
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Company equity
• 401(k) Retirement Savings Plan with up to 4% match
• Company funded HSA and dependent care FSA (pending eligibility)
• Generous Parental Leave
• Unlimited Paid Time Off and 5 sick days per year
• Education benefit: Up to $1,200 per year for anything you want to learn (and we mean anything)!
• One-time Home Office Stipend to make your workspace more comfortable
• Monthly internet and phone stipend
• Monthly wellness stipend through Forma

*Degreed reserves the right to modify these benefits at any time, for any reason in accordance with applicable law. Please note the offerings vary based on location.

Work Environment & Physical Demands

Degreed is a remote-first company, however our roles are open to in-office or flex work if you live in a city with a physical office location (when it is safe to return to the office). This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our US and International colleagues through virtual meetings (Zoom), email, and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, and must be able to observe and interpret written and/or verbal communication.

Additional Information

Degreed provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are committed to the full inclusion of all qualified iniduals. As part of this commitment, Degreed will provide reasonable accommodations to all qualified iniduals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Degreed uses the E-Verify employment verification program.

Location:  US Locations Only; 100% Remote

About UpMetrics

With a vision to build a data-driven ecosystem that drives resources to impact, UpMetrics empowers organizations with the knowledge and the tools to accelerate the impact of their mission. Through platform and team, the mission-driven company empowers organizations to collect, analyze, and learn from data to gain insights, drive impact, and inspire change. UpMetrics combines a cutting-edge impact analytics and reporting platform with top-tier professional services to help partners define their narrative and create positive change.

As a Solutions Specialist at UpMetrics, you will work hand in hand with members of our Client Management Team to onboard and service our clients.  We are looking for a passionate and proactive inidual to play a critical role in setting our clients up for success through platform implementation, training and general data services. The role requires experience manipulating and visualizing a variety of data sets, a passion for communicating data concepts to users without strong quantitative backgrounds, as well as strong project management and organizational skills. 

This is a great opportunity for someone who wants to work within a mission-driven and highly collaborative team environment, while using and furthering their technical skills and developing an extensive understanding of the impact sector.

Job Responsibilities

Experience Manipulating and Visualizing Data Sets

• Understand the best ways to structure, clean and present information from a variety of data sets in a concise, coherent way
• Apply quantitative data to an organization’s goals, with an emphasis on using data to take action
• Navigate and comprehend data sets from a broad range of sectors, such as academic data, financial data, survey feedback, or other quantitative research data

Passion for Onboarding New Clients and Communicating Data Concepts to Non-Technical Users

• Platform implementation – set up new clients for success
• Teach and train – lead sessions to advance non-technical users in learning how to navigate our data analytics platform
• Explain data concepts like use of templates, structuring data tables, and creating effective data visualization in simple terms
• Guide stakeholders with best practices and recommendations to improve data collection strategies and data structure based on their operational processes and organizational needs

Project Management and Organizational Skills

• Manage competing deadlines and prioritize tasks accordingly through proactive communication
• Establish, follow, and improve upon documentation practices 

About You

Must Have

• Strong Excel and / or Google Sheets skills, including significant experience with functions such as VLOOKUP, conditional logic, and a variety of calculations; knowledge of Visual Basic and / or macros is not required
• Experience using project management and collaboration tools such as Asana 
• Passion for serving clients in the social sector, with an interest in the foundation and impact investment spaces
• Team first approach, characterized by a collaborative mentality
• Eagerness to learn from teammates and colleagues and a readiness to look for new ways to address challenges
• Naturally enthusiastic attitude and solution-oriented mindset
• Patient approach when explaining new concepts, and an ability to find new ways to describe concepts when an initial approach is less effective
• Up to 3 years experience in a Client Success, Technical Training / Onboarding, or Research / Analyst role
• Remote work/collaboration experience

Nice to Have

• Previous experience working with analytics tools or visualization platforms such as Tableau, PowerBI, or Google Charts
• BA preferred, but not required

UpMetrics Values

Our company values influence everything we do, from our work inside the office to how we choose our partners:

• Team First — ​​Collaboration is key. We support each other, respect each other’s strengths, varying backgrounds and views. We value everyone’s input.
• Client Focused — ​Our work is personal. Many of us have direct experience working in the field and are deeply passionate about what we do. We take a partner approach with all our clients.
• Show Integrity — We are open, honest, ethical, and fair. We expect integrity from the team internally and the people we choose to partner with. ​​
• Reflect and Improve — We are a data company always looking to get better. We test often, iterate, and look closely at metrics to build capacity and inform decisions.
• Let’s Go! — To create positive change, we never settle. In uncharted territory, we embrace challenges as opportunities, take ownership, and strive for excellence.

Compensation & Benefits

• $60K-$80K annual salary based on experience 
• Equity incentive plan
• Health insurance discount for employees and family
• Fully paid Life and Accidental Death & Dismemberment insurance 
• Fully paid Short- and Long-term Disability insurance
• 401K plan
• Unlimited time off policy
• Training & development budget
• Remote work equipment
• ​Annual company retreat
• Outstanding team and meaningful work

Interested in joining our team? Submit your application here.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and underrepresented iniduals only apply when they meet 100% of them. We believe that people of color, people from working class backgrounds, women, and LGBTQ+ people must be centered in the work we do. Hence, we strongly encourage applications from people with these identities, or who are members of other marginalized communities. If you think you have what it takes, possess transferable skills, are quick to learn, but don’t necessarily satisfy every requirement or meet every qualification, we would still love to hear from you!

Applicants must be authorized to work in the United States. UpMetrics is unable to sponsor or take over sponsorship of employment visas at this time. 

Location: US Locations Only

Analytics & Data Science Curriculum Manager

at DataCamp

Remote

About Us:

DataCamp is on a mission to make the world data fluent by building the future of scalable data education, assessments, certification and collaboration tools for data professionals. Since our launch more than 10 million learners around the world have completed hundreds of millions of DataCamp content items, and over 2,500 businesses and government entities worldwide use DataCamp to make their teams and organizations data fluent.

We will be massively scaling those numbers in 2022 and beyond, and want you to be a part of it!

About the role:

As an Analytics and Data Science Curriculum Manager, you will directly contribute to DataCamp’s mission of democratizing data education by building the best platform to learn and teach data skills. A typical day will involve designing content for key vertical customers and learners, gathering critical input from stakeholders, and creating your own content. You will drive our content strategy forward by partnering closely with cross-functional teams to define and deliver on the next phase of our analytics and data science curriculum. You will develop content solutions and build significant relationships with key data science experts in the field to execute on the huge market potential. With strong technical competency in Python or R and SQL, and the ability to lead and influence across functional groups, you will make data-driven decisions and lead complex projects to successful completion.

To be effective in this role, you must have a sincere interest in education technology and data science as well as experience in project and/or product management. This position is ideal for someone with a passion for data science and education, who wants to join a fast-growing startup that’s training the next generation of data scientists and building the world’s best network of data science instructors.

Responsibilities:

In this role, you will focus your time on the following areas:

Project Management:

• Assess subject matter experts who apply to become DataCamp instructors.
• Create detailed specifications for new content, including courses, practice, and projects.
• Effectively set and hold instructors accountable for deliverable deadlines.

Curriculum Design & Content Creation:

• Create content for analytics and data science curriculum areas, including Python, R, SQL, and more.
• Collect and implement feedback on content design from internal and external sources.
• Use various inputs, including data and market research, to inform curriculum decisions.

What we are looking for:

• 2+ years in a technical project management or product management role
• Strong technical understanding of Python or R, and SQL
• Ability to pick up new programming languages quickly
• Able to effectively synthesize, visualize, and communicate your ideas to others, including non-technical audiences
• Excellent attention to detail
• Strong command of English, both written and verbal
• Experience presenting at conferences or writing blog posts is a plus
• Know when to push back, challenge an idea, and seek out compromise, and do so positively and for the benefit of the company

#LI-Remote

What’s in it for you:

In addition to joining a creative and international start-up, as a permanent employee you’ll enjoy:

• A very competitive salary and stock options
• An exciting job that will offer you technical challenges every day
• Flexible working hours
• International company retreats
• Conference and hardware budget
• Working with a great team (everyone says this, but we’re serious—we’re pretty great)

DataCamp is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees.

Content Developer; System Administration and Infrastructure

at Offensive Security

Remote

About Offensive Security

Offensive Security (OffSec) is the world’s most trusted provider of cyber security training and certification. Our rigorous training programs are industry-standard and our certified alumni highly sought-after. We help businesses, government, and educational institutions become more secure. We help iniduals enter or advance their careers in cyber security.

Built upon the belief that the only way to achieve sound defensive security is to take an offensive approach, we help people develop the Try Harder mindset with hands-on, real-world like labs, and equip them with the skills to succeed in tackling the challenges of cyber security in everyday life and work. Our mission is to empower the world to fight cyber threats by inspiring the Try Harder mindset.

Excited about our mission and what we do? Apply and join us!

About the Job

Offensive Security is looking for a results-oriented Content Developer; System Administration and Infrastructure to join our international team. The Content Developer will be responsible for writing, developing and refreshing content for our online introductory topics and learning paths. The successful candidate will have familiarity with Offensive Security course materials and experience in the defensive area as a technical consultant or internal team member.

We are looking for someone who is creative, detail-oriented, and has the ability to work remotely with minimal supervision.

Duties and responsibilities

• Content creation is the primary duty which includes drafting topic outlines and writing content.
• Development is expected to be performed, which includes discovering case studies and writing necessary code used to teach the content.
• Responsible for the design and implementation of hands-on exercises that test students based on written content.
• Since Offensive Security training is hands-on, the duties of the position also include the creation of virtual machines supporting the content.
• Additional duties include technical assistance to colleagues when needed.
• As the Content Developer, you are a spokesperson for the courses and materials you are writing.

Qualifications

• At least 5 years of relevant industry experience working with system administration and hardening.
• Experience with Active Directory in enterprise settings, including server side applications like Exchange, SCCM and MSSQL.
• Competent in programming languages like PowerShell, C# or Python.
• Strong command of the English language, including excellent explanation skills
• Effective writing skills and the ability to express yourself with a high level of detail and precision
• Ability to effectively communicate well among varied audiences
• Prior online content development experience is ideal but not required
• Experience collaborating across cultures, continents and time-zones
• Ability to work independently
• Ability to contribute in a collaborative and professional team environment
• Excellent research skills (data gathering and analysis, fact checking)

Working conditions

This role is a full-time salaried position. Work hours for this position are flexible, and will be performed remotely from anywhere in the world.

Direct reports

This position has no direct reports.

Technical Support Engineer I

Higher Education

2022-5785

Remote – US

Overview

This position, under the general direction of both the supervisor and manager, provides technical support for our award-winning HigherEd software systems. This position provides world class solutions-oriented technical support with a strong focus on customer service that is designed to maximum customer satisfaction. This position requires the employee to become proficient with all aspects of the application software functionality in order to accurately analyze, troubleshoot, diagnose and resolve software or system related issues. This position will interact with customers via telephone and written internet based communication.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies

Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team

Logs and tracks calls using problem management database and maintains history records and related problem documentation

Prepares standard statistical reports, such as help desk incident reports

Consults with programmers to explain software errors or to recommend changes to programs

May test software and hardware to evaluate ease of use and whether product will aid user in performing work

All other duties as assigned

Qualifications

To be considered for and to perform this job successfully, an inidual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

0-2 years’ prior experience in a technical support role

Proficient in Microsoft Office suite

Salesforce experience preferred

Prior CRM experience preferred

Strong attention to detail and time management

Strong oral and written communication skills

Strong customer service and conflict resolution skills

Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes

Associate’s degree or equivalent work experience

EEO Commitment

PowerSchool is committed to a erse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the ersity of our workforce, we celebrate the erse ways we work.

Title: Workforce Manager

Location: Remote

Our value proposition:

Clearcover is a venture-backed technology start-up disrupting the trillion-dollar legacy insurance market. We’ve focused on building products that create confident, happy customers – and we’re flourishing. We believe in putting our people first, paying them well, and working together to solve tough problems. If you’d like a high-growth opportunity with an award-winning company, let’s chat.

We are excited to announce that Clearcover is ranked #151 on this year’s Inc. 5000 list, landing us in the Top 3% of the fastest-growing privately held companies in America!

In this role:

As a Workforce Manager, you will own and improve workforce management effectiveness through forecasting and data analysis while providing input on resource planning.

In the first few months you will have…

• Developed working knowledge of Clearcover products, features, and related data sources
• Identified regular trends in incoming volume
• Directed changes to our Workforce data models where you identified gaps
• Built out daily schedules
• Solved complex problems and deliver solutions with real business impact

What will you do:

• Administer and maintain the workforce model to determine forecasts, staffing models, schedules, and long range planning
• Monitor incoming volume in real-time to ensure we have the right people in the right place at the right time
• Identify trends and communicate to management
• Manage and validate CX queries and dashboards within our customer service platform in support of all CX teams
• Document your work and understanding the importance of clear documentation as the company grows
• Provide ongoing analysis of CX operations
• Work with CX management to accurately forecast contact volumes, analyze historical volume; project budgetary expense drivers, determine future staffing needs and assist with CX Shared Services operational tasks
• Troubleshoots system issues, determines root cause, repairs, escalates and tests solutions
• Create reports utilized by CX for staffing/productivity/performance measurements
• Prepare, present, and speak to CX metrics

What do you need?

• 3-5 years of experience in CX organization performing tasks associated with workforce management discipline
• Prior insurance experience is required
• Familiarity with workforce management tools
• Capability of writing with impact
• Ability to manage performance and motivate other team members
• Good troubleshooting, technical and resolution skills
• Ability to influence decisions cross-functionally and among executive leadership
• Objectivity, always able to separate fact from fiction

What’s nice to have?

• Zendesk and Playvox experience
• Experience working in a fast paced and dynamic environment with a workload comprising short-term, long-term, and ad hoc projects
• SQL experience
• Looker/Tableau experience

But wait, there’s more:

As a people-first company, your health and well-being is a priority at Clearcover. We offer comprehensive benefits for iniduals and families:

• Medical. We offer rich and affordable BCBS plans for you and your dependents. If you select the high deductible health plan, we offer an HRA and contribute to your HSA.
• Dental and vision. We cover 100% of dental and vision premiums for you and your dependents.
• Pre-tax benefits, disability, and life insurance.
• 401(k). We contribute 3%, even if you contribute nothing.

We’ve also curated a stack of perks and benefits that stretch beyond the expected. Our people have access to:

• Generous vacation, 12 paid holidays, and parental leave.
• Equity in the company (plus an evergreen plan) and an annual bonus program.
• Employee resource groups, live yoga, and mental health workshops.
• Top of the line hardware, snack stipends, and meeting free Focus Fridays .

We’re a remote first company, having paved the way for flexible work locations and continue to offer this flexibility. If you are local or in town visiting, you also have the choice to work from our Chicago HQ office.

• Remote employees are eligible to work from: AZ, CO, CT, FL, GA, IA, IL, IN, KS, MA, MI, MN, MO, NC, NJ, OK, SC, TN, TX, UT, VA, WI.

To top it all off, if Clearcover is available in your state, you could have access to an employee discount on auto-insurance! Excited to learn more? Complete the application below!

Clearcover is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

Did you know that women and minorities are less likely to apply to a position if they don’t match 100% of the job qualifications? Don’t let that be the reason you miss out on this opportunity! We encourage you to apply anyway. Don’t count yourself out!

Title: Senior Software Engineer, Systems

Location: United States

Forbes believes in the power of entrepreneurial capitalism and uses it on various platforms to ignite the conversations that drive systemic change in business, culture and society. We celebrate success and are committed to using our megaphone to drive ersity, equity and inclusion.

Forbes is looking for an enthusiastic and passionate Software Engineer to join our Backend APIs team. It will be your responsibility to participate in shaping how Forbes addresses the challenges of handling contributor content across our many products. From championing technical design patterns to developing strategies for integrating with new technologies, ranging from search metadata to asynchronous processing, this role has a wide array of exciting problems to solve.

In addition to joining a high performing team, you would be joining a passionate and engaged culture that celebrates:

• Entrepreneurship: Freedom to innovate, identify new opportunities and take on responsibilities
• Career Development: Formal mentorship program, industry conference attendance and speaking opportunities
• Work/Life Balance: Flexible work schedule, regular group outings (innings?), the celebration of passion projects and side hustles, an understanding that you are human and the complexities that come with that
• Positivity: Emphasis on positive communication, growing everyone and team building

If you’re looking for challenges and opportunities similar to those of a startup, with the benefits of a seasoned, successful company, read on.

Primary Role:

• Feature development and mentoring for engineering excellence

Core Competencies:

• Full-stack web development ability
• Strong skills in Java as well as Golang, Python, and Node.js
• Comfortable with MongoDB, Firebase, or MySQL
• Knowledge of methods for unit, integration and end to end testing
• Deep understanding of the full technical stack
• BigQuery and/or GCP experience preferred
• Knowledge of Springboot and Gin frameworks is a plus but not required

General Skills:

• Clear and positive communication skills
• Ability to thrive in a fast-paced, agile environment
• Drive to mentor and help other engineers grow
• A product-value driven mindset

Daily Expectations:

• Participate and help lead Agile/Scrum ceremonies
• Lead projects on a technical level
• Develop features with high-quality, maintainable, scalable code
• Participate in Code Reviews
• Champion Unit and Integration Testing
• Analyze and resolve emerging technical issues
• Collaborate with product owners and designers

The annual salary range for this role is $100,000 – $150,000.

Forbes has estimated the compensation range set forth above in good faith. The compensation range is what we believe we will offer, and ultimately pay, a successful candidate. In determining this range, we consider the experience, level of education (if applicable to the role), knowledge, skills, and abilities required to be had by a successful candidate as well as the budget and the company’s pay rates, generally. This said, we may have to make changes to our compensation estimates and job descriptions from time to time and we expressly reserve the right to do so. Should we make any such changes, this advertisement will be revised to reflect such revisions. We encourage you to occasionally re-visit this advertisement to ensure that you are abreast of any changes. Thank you for your interest in joining Forbes!

Forbes aims to offer employees the flexibility they need in order to be successful. We offer a hybrid work schedule for our employees. Some roles may be remote (within the U.S.) if it aligns to the needs of the position. Any employee entering the Forbes office for business or social reasons will need to present proof of full vaccination, unless eligible for a medical or religious accommodation or other accommodation required under applicable law.

Forbes is an equal opportunity employer.

Staff and Applicant Privacy Notice

Research Assistant, Disease Data Science

EcoHealth Alliance seeks a highly organized, collaborative, and self-driven Research Assistant to support multiple projects in disease ecology, forecasting, and open-source software. This half administrative, half research position is based in our computational sciences group and is an excellent opportunity for experience and training in disease-related data science at a rapidly growing NGO with ersely funded scientific research programs around the world focused on conservation and zoonotic disease emergence. The research assistant will conduct literature reviews, data source discovery, data curation, and data quality assurance, assist in writing manuscripts and grants, preparing presentations and reports, and other project administrative tasks. They will work with team members to organize and automate manual tasks and receive training in data science skills such as R programming. A passion for One Health research, a collaborative spirit, and enthusiasm for organization and efficiency are key.

This position is based in New York City with a remote (including international) option. Visa sponsorship and moving expenses are available for hires to move to work primarily in-office. Remotes hires must be available to collaborate with team members via email, chat, and video calls during US EST business hours and be available as needed to coordinate with collaborators in other international time zones. The position will require regular travel to the New York office several times per year for a remote candidate.

Description and Responsibilities

Reporting to the Principal Scientist, the Research Assistant will:

• Conduct literature reviews to harvest and generate data sets as well as developing detailed background for grant proposals, scientific manuscripts and other project needs
• Manage and assist with data curation using GitHub, R, ODK, and AirTable
• Assist with data analyses and produce data summaries and visualizations
• Assist with generating high quality scientific manuscripts for publication
• Assist with project management, including budgeting and invoicing, regular reporting, and communication with funding agencies and partners
• Work with team members to organize project materials and automate project and administrative processes
• Identify tools, software, and processes to better organize and manage project data and processes
• Support developing new scientific research projects and research proposals on pandemic preparedness, emerging disease ecology, and data science, including grant writing, data management planning, budgeting, preparing required forms and documents for proposal submission, and partner coordination
• Engage openly and respectfully with EcoHealth Alliance scientists and partners across multiple projects as required and at all stages, from development to implementation to publication/communication
• Provide other administrative support for the Principal Scientist and computational sciences team as needed
• Travel as needed to attend domestic or international conferences, project meetings, other events
• Represent EcoHealth Alliance professionally and work closely with stakeholders and collaborators
• Perform other tasks as assigned by supervisor

Qualifications

Minimum Qualifications

• B.S. or B.A. and 2 years of similar work experience, or a Masters degree in Ecology, Epidemiology, Public Health, Data Science, Statistics, Biology, or a related field
• Excellent project management and organizational skills, including proven ability to work independently and manage multiple projects and deadlines while working with multiple teams
• Experience with scientific literature reviews
• Experience with data management and basic statistical analyses
• Experience managing budgets
• Strong technological skills, including MS Office and Google suites and project management tools
• Interest in and aptitude for adopting new technology
• Ability to rapidly self-teach and adopt new tools and processes
• Excellent interpersonal and written and verbal communication skills
• Positive attitude towards solving complex problems
• Strong sense of team spirit and cultural sensitivity
• Fluency in English

Additional Desired Qualifications

• Experience managing projects in field, lab, or analytical work as part of a scientific research group
• Experience managing projects supported by foundations and US government agencies
• Experience with R programming for data analysis
• Experience with command-line tools, version control (git), and project automation (targets/GitHub Actions)
• Experience with tools in our data management stack, including Open Data Kit, AirTable, GitHub, and Dolt

Compensation will be $55,000-$65,000 USD annually, commensurate with skills and experience.

At EcoHealth Alliance, our vision is a workplace with a erse and talented staff where people want to come, to stay, do their best work, and grow. We recruit, employ, train, compensate and promote our staff without regard to race, ethnicity, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or socioeconomic status. EcoHealth Alliance offers a competitive salary and a comprehensive benefit package including health, dental, and vision coverage, and a 403(b) pension plan. EcoHealth Alliance is proud and deeply committed to being an equal opportunity employer.

Thank you for your interest in EcoHealth Alliance!

Customer Implementation Associate

Location: Remote

We are looking to hire a Customer Implementation Associate to configure Column’s public notice software platform to meet our publishers’ technical and business needs. You will be responsible for owning backend implementation tasks, timelines, and deliverables. You will excel in this role if you are analytical, organized, detail oriented, and skilled in software configuration. The role will report directly to Kad Hill, our Customer Onboarding Manager.

What You’ll Do

• First Week: You will learn about Column’s mission and vision and seek to understand our story. The first few days you’ll focus on getting access to software, a general understanding of The Who, Why & How of implementation, and building interpersonal rapport.
• First Month: You will gain a deeper understanding of the Column platform as well as internal tools used for configuration. (e.g., Jira, ReTool, IDML, Typeform and Zapier). You will begin to serve as a backup for customer support as needed.
• First Six Months: You will become a Column platform expert with your own portfolio of publishers with whom you will be the lead implementation associate. You’ll be in the weeds of implementation and will start to suggest and own process improvements. You will be evaluated against metrics such as, % of Jira tickets that require re-work and average time to implement publishers on the Column platform.
• First Year: You will be a key player in Column configuration and the customer journey. You’ll be working with Product and Engineering on implementation challenges for future enterprise publishers. You’ll begin to identify additional areas of interest and growth for yourself within the company.

Our Ideal Candidate

• You’re looking for a remote-first role working with wildly talented people who care about their impact on local communities
• You are excited to build trusting relationships with Customer Onboarding Specialists, Product and other cross-functional teams to ensure that software is correctly configured to meet all customer needs by the agreed-upon deadline
• You are familiar with HTML and comfortable learning and editing code or open to learning
• You can negotiate timelines and influence internal and external stakeholders on a daily basis
• You consider yourself to be in the top 5-10% of people in terms of adaptability as a growing startup, we’re a work in progress. Our processes change frequently and we need folks who take that in stride
• You exhibit curiosity for approaching problems in different ways and being able to identify the solution that most aligns with the outcome customers are trying to achieve
• You are committed to making a positive contribution to our company culture by fostering a low-ego attitude and socially supportive community

Compensation and Benefits

Column is built on the belief that important information should be accessible to the public. As such, we work hard to model this behavior for potential Columnists by including our base compensation in all job descriptions and making our full benefits accessible online.

• For US-based candidates, we offer a base salary of $66,000, plus a meaningful equity stake and 401k plan with a 5% match
• For candidates outside of the US, we use a market multiplier and 12-month trailing conversion rate to convert on-target earnings into local currency. We also offer a meaningful equity stake and retirement plans relevant to the country (e.g., a pension plan in the UK).
• In addition, all Columnists receive healthcare, vision, & dental coverage for themselves and their dependents
• Unlimited (and encouraged) paid time off with a suggested 15-day minimum, and 16-weeks paid parental leave
• Multiple stipends for you to invest in a home office setup and pursue wellness activities that make you feel healthy and whole

About Column

Column is the first collaborative public notice platform helping publishers, governments, and legal services work together to inform their communities. We are a remote-first public benefit corporation with an in-person headquarters in Miami, FL.

To us, people are everything. Our current Columnists are wildly talented people from around the globe. We support and challenge each other. We address fundamental problems that people face in their communities. We believe that we have the potential to be a generational company that will change the world as we know it. Will you join us?

Title: Principal Product Manager, Applications

CafeMedia is seeking a Principal Product Manager, Applications to join our team!

The mission for this role is to help thousands of independent publishers monitor and scale their businesses by building great tools that they love to use. In this highly visible position, the Principal Product Manager, Applications, will drive the strategic roadmap and execution of publisher-facing products and solutions. This person will work closely with engineering, design, product, go-to-market, and other internal teams to identify and solve publisher problems. We are looking for someone with a strong product background who is passionate about providing publishers with meaningful insights and dashboards, recommendations for simple and quick management of their business, and useful streamlined workflows. The ideal candidate is someone who is data-driven and thrives in an environment with autonomy and accountability for delivering business results.

What you’ll be doing

• Be the voice of external and internal users of our applications and build a prioritized view of important problems to solve that will help everyone do their jobs more easily
• Use data to develop a well thought out vision, strategy and roadmap for our applications with feedback from our customers and from internal stakeholders (Publishers, Support, Operations, etc.)
• Articulate the vision, strategy and business impact of various initiatives to get buy-in from other product, engineering and business teams who would need to provide support in executing product strategy
• Research, refine, and document user stories and product requirements by collecting feedback from customers, partners, and business teams
• Partner closely with engineering to deliver high quality solutions / features while understanding the underlying technologies & trade-offs needed
• Collaborate with customer success / sales / product marketing for new product launches and devise plans for product adoption and measure product success

The skills and experience you’ll bring to the role

• 5+ year experience in product management
• Deep experience designing and implementing B2B web interfaces and applications
• Basic technical understanding of how web applications are built and how they work
• Experience partnering and managing dependencies cross-functionally with teams spanning across sales/operations, product, engineering, marketing, customer success
• Experience working with a remote engineering team and comfortable with agile (scrum) product development
• Demonstrated prior success within a startup culture, building and managing high impact, cross-functional projects from ideation to launch that deliver business results
• Deep knowledge of product development dynamics and go-to-market tactics
• Experience in digital advertising landscape (ad servers, RTB, PMP, DSPs, DMPs) is a big plus
• Excellent problem solving skills and proven ability to navigate ambiguity
• Ability to articulate and influence other product teams to help them see the value of the problems we are solving and get necessary buy-in
• Self-motivated inidual with strong communication (written and verbal), leadership, judgment, planning, analytical, and decision-making skills

About CafeMedia

CafeMedia’s mission is to build a creator-first future. We empower the world’s best creators and independent publishers to grow thriving businesses for the long term. Under our CafeMedia and AdThrive brands, we manage digital advertising sales and technology and a growing number of services for more than 4,000 creators and independent publishers. We make it easy for them to focus on what they do best produce great content.

Our passion and expertise have made us a leader in advertising and creator services. Today we rank as the 9th largest digital property in the U.S. and #1 in Food, Home, and Lifestyle–with a reach of nearly 188M monthly unique visitors in the U.S. alone.

The base salary range for this position is $120,000-$210,000. The range provided is CafeMedia’s reasonable estimate of the annualized base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, geographic location, knowledge, skills and abilities.

Title: Staff Data Scientist – Inference, Quality & Community

Location: United States

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

Airbnb is one of the world’s largest marketplaces for unique, authentic places to stay and things to do, offering over 7 million accommodations and 40,000 handcrafted activities, all powered by local hosts. With more than half a billion guest arrivals to date, and accessible in 62 languages across 220 countries and regions, Airbnb promotes people-to-people connection, community and trust around the world.

The Community you will join:

Airbnb is a global platform that connects travelers and hosts from over 81,000 cities. Our mission is to enable a world where anyone can belong anywhere. To ensure the success of our mission we need to build a platform where guests and hosts can trust one another and trust Airbnb to be a reliable, high quality platform for exceptional travel experiences.

The difference you will make:

The Quality & Community Data Science team works to understand and measure the quality of travel experiences, guests, and hosts, design levers to improve quality, and measure and drive strong relationships in our marketplace.

A typical day:

• We are looking for a passionate data scientist to work centrally within the team, with an initial focus on:
• Creating a scientific framework to evaluate and rank investment in new signals of trip quality.
• Identifying greatest opportunities for new quality signals and lead their development.
• Partnering cross-functionally with engineering, product, and user research to inform data-driven product development, as well as with other data science teams to drive a common understanding of quality measurement.
• Providing technical mentorship to other data scientists, ensuring a high level of scientific rigor.

Your expertise:

• 5+ years of relevant industry experience and a Master’s degree or PhD in a quantitative field
• Expert in at least one programming language for data analysis (Python or R) and SQL
• Experience with causal inference and machine learning techniques
• Experience with developing novel model-based metrics
• Proven ability to succeed in both collaborative and independent work environments
• Proven ability to communicate clearly and effectively to audiences of varying technical levels

Preferred unique skill-sets:

• Experience working on a consumer product or marketplace, especially related to quality
• Experience in working with unstructured and third party data
• Experience with an ETL framework like Airflow
• Experience with technical mentorship of other data scientists

How we’ll take care of you:

Our job titles may span more than one career level. The starting base pay for this role is between $180,000 and $245,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Your Location:

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our commitment to inclusion & belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe erse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified iniduals are encouraged to apply.

Location:  International, Anywhere; 100% Remote; Freelance

Job description

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Hi there!

Codeless is a content production company that combines strategy, SEO, writing, design, and video. We produce hundreds of long-form articles and product tutorial videos each month for some of the biggest SaaS, service, and affiliate brands in the most competitive spaces on the Internet. and we’re looking to add depth to our writer bench.

We’re looking for committed freelance writers with a wide range of experience in the technical writing space, including:

• Data management and governance
• Data mapping and analysis
• Data security
• Disaster recovery
• Fleet telematics
• Logistics and supply chain management (how it works at a technical level)
• Artificial Intelligence

Things to note:

• If you’re hired, we’ll provide you with a clear writing process, support documentation for every client, and an awesome editorial team.
• We’re a virtual, remote company. There are no official work hours or vacation days. We’ll try to treat you like an adult who wants to get better every day and will hit deadlines without being babysat. In return, you can work wherever/whenever you want.
• We’ll give you real, hands-on work with big clients.
• We’re pretty flexible and casual, but we only accept high quality work. We’re not going to micromanage, so you need to be a responsible self-starter, and a fast learner with a high level of attention to detail.

Job requirements

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Title: Lead Data Scientist

At Apartment List, we’re on a mission to find every renter a home they love at the value they deserve. As the fastest-growing online rental marketplace, our platform takes the time to understand renters’ preferences and seamlessly finds their perfect match while aligning incentives with our properties on-site. To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started. Join us!

Apartment List is looking for a Lead Data Scientist to help us match the right renter with the right property at the right time! In this role, you’ll have the opportunity to consider and balance multiple optimization objectives for renters, property management companies and revenue. To do so, you will need to understand the journey through the lens of data, and separate the important features from the noise. You’ll have the opportunity to lead work focused on machine-learning models that bring in renters, rank potential properties to best match renter preferences, and pinpoint the motivations and intent of renters. On your journey, you will partner with Product, Engineering, Design, Analytics and Growth to develop, implement, and evolve our machine learning models and practice. Data Science is a new function at Apartment List, and you will partner with the Director of Data Science to build out the roadmap and team for maximum impact.

Here’s what you’ll do as part of the team:

• Deeply understand the data and customer and business problems, in order to more closely align machine-learning model objectives and develop the best features and models to predict them
• Deliver and deploy end-to-end machine-learning models, build measurement plans, learn and iterate to drive results
• Apply a solid statistical mindset and best practices, in the collaborative process of model development, deployment and evolution
• Mentor and develop Data Scientists to grow their soft and hard skills
• Partner closely with Engineering, Product, Analytics, Growth and Design to develop and refine machine-learning models that drive the customer and business success
• Communicate broadly, clearly and often the opportunities and the results of applying ML – to stakeholders at all levels of the organization

Here are the skills and experience you’ll need to be successful:

• Experience with a broad set of statistical and machine learning methods to solve and optimize critical business problems and metrics
• A degree in Computer Engineering, Mathematics, Statistics, Economics, Physics or related quantitative field with at least 4 years of industry experience in developing machine-learning models, and ideally leading projects and small teams
• Strength both technically and theoretically in statistical learning and modeling, engineering, experimental design and analysis, causal inference.
• Comfort and experience with communicating and collaborating with cross-functional audiences
• Ability to quantitatively research and act on technical strategies, define clear scope, scale and timeline projects
• Some mixture of SQL, Python and cloud (GCP preferred) experience will be essential
• Familiarity with standard ML libraries and managed solutions and a strong ability to work through feature engineering, selection, hyper-parameter and model optimizations
• A hunger to dig into uncharted territory and make a huge impact

Here’s what’s in it for you:

• 100% Remote: Work from wherever you want (within the US)
• Competitive Compensation: Including annual salary, pre-IPO stock options, and other financial compensation (if applicable)
• Medical, Dental, and Vision Coverage: 100% of premiums covered for you AND all of your dependents
• Unlimited Flexible Time Off: Unlimited FTO in addition to 11 company holidays per year, quarterly recharge days, and a week-long holiday break
• Home Office Reimbursement: To cover home office furniture and supplies, monthly home internet, and monthly cell phone (if applicable)
• Health & Wellness Reimbursement: To cover monthly gym membership or other qualifying expenses
• Parental Support: Generous parental and family leave, and employer sponsored stipends towards family forming services
• 401k Plan: To support you in your inidual retirement goals
• Team Events: Frequent team-building events, fun team off-sites, and an annual company ski trip
• Commitment: To prioritize Diversity, Equity, and Inclusion within our workplace and to stay true to our values and mission
• Mentorship and Training: To get you onboard quickly, learn new professional skills, and invest in your career development
• Encouragement and Empowerment: To explore and adopt new technologies, participate in a broad array of initiatives, and drive meaningful decisions and outcomes

At Apartment List we believe that everyone deserves a home they love AND a career they love. We strive to build a erse team that is a reflection of the people we serve; this is made possible through our commitment to fostering a culture of ersity, inclusion, equity, and connectedness.

As a proud equal opportunity employer, we celebrate the collection of inidual differences, life experiences, ideas, perspectives, knowledge, and talent. We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status.

This is a fully remote position within the US.

Customer Support Engineer

at Sauce Labs Inc.

Remote

About Us:

Sauce Labs is the leading provider of continuous test and error reporting solutions that give companies the confidence to develop, deliver and update high quality software at speed. The Sauce Labs Continuous Testing Cloud identifies quality signals in development and production, accelerating the ability to release and update web and mobile applications that look, function and perform exactly as they should on every browser, operating system and device, every single time. Sauce Labs is a privately held company funded by TPG and Riverwood Capital. For more information, please visit https://saucelabs.com.

The Role:

Our support engineers field questions and problems that arise. The issues that come to us are often complex and challenging to solve. Some of our engineers have Computer Science degrees, while others have gained their experience in boot camps and building apps on their own.

We are looking for an experienced Customer Support Engineer that can work with our Enterprise-level customers. It requires experience in the world of development, an interest in solving technical problems, and a strong drive to learn. In this role, you will be working with some of our most important customers, which will require great analytic skills, patience, and the ability to work under pressure. Mostly we work in a support ticketing system, but sometimes we do online meetings with customers. We value people who are responsible, good team players, and able to express themselves clearly in writing. For the right kind of person, it’s a rewarding and fun job.

Key Responsibilities:

• Help customers solve technical problems
• Answer questions about the product’s capabilities
• Reproduce customer issues, isolate issues to their simplest reproducible case and report bugs to our developers
• Manage queue of support tickets and provide regular updates to open tickets
• Respond quickly (but personally) to customers, primarily through support tickets with occasional online meetings
• Develop customer-facing documentation
• Develop code samples demonstrating testing in the Sauce cloud

Job Requirements:

• At least 6 months experience as a developer or supporting developers
• At least 2 years experience as a support engineer
• Programming experience with at least one of the following languages: Javascript, Python, Ruby, PHP, Java, C#
• Knowledge of HTML, CSS, Javascript (expect a take-home test as part of the interview process)
• Good written communication skills (expect to write a short essay for us)
• An intrinsic desire to help customers (and the patience to do so)
• A willingness to act as a detective, an experimenter, an interpreter, and a team player

Nice To Have:

• Knowledge of Selenium and/or Appium
• CI/CD software (e.g. Jenkins, Bamboo)
• Test automation frameworks (e.g. JUnit, TestNG, Protractor, Cucumber, Capybara, Jasmine, Mocha, Karma, Cypress)
• Unix command line and/or Unix system administration
• Troubleshooting networking issues, HTTP proxies, firewalls
• Android emulators / iOS simulators
• Android/iOS operating systems/app development

Sauce Labs is proud to be an Equal Opportunity employer and values ersity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender identity/expression/status, sexual orientation, age, marital status, or disability status.

Security responsibilities at Sauce:

At Sauce, we will commit to supporting the health and safety of employees and properties, partnering with internal stakeholders to learn and act on ever-evolving security protocols and procedures. You’ll be expected to fully comply with all policies and procedures related to security at the department and org wide level and exercise a security first’ approach to how we design, build & run our products and services.

Title: Senior Manager of Data and Analytics

Location: New York City, New York; US National

Hybrid NYC or Remote – US

About Us

Simon Data was founded in 2015 by a team of successful serial entrepreneurs. We are an enterprise customer data platform that empowers marketers to create personalized data-driven experiences for the customers. We’re scrappy problem solvers who believe in tackling big challenges with disruptive thinking and giving our customers the support they need to deliver great next-generation experiences at scale.

Simon Data is a data-first customer experience orchestration platform, designed to disrupt the marketing technology and marketing cloud category. Simon’s platform empowers businesses to use enterprise-scale data and machine learning to power customer communications across every channel. Our unique approach allows brands to develop one-to-one relationships with their customers without building a bespoke in-house data infrastructure.

At Simon, we firmly believe that business success starts and ends with people. We all do our best work when we are surrounded by other friendly top performers who want to succeed together. This attitude is core to our values. When you trust your team, invest in their development, and give them ownership, great things happen.

The Role

The Data & Analytics team at Simon works to deliver and maintain the data assets, insights, and culture needed to support data-focused result-finding across the business. The team is looking for an impact-oriented senior manager to play a foundational role in executing this goal.

This person will work hand in hand with cross-functional leadership to make sure the organization has the data and insights it needs to make better decisions. You’ll do everything from owning our internal data warehouse to helping us answer key questions, and giving us the last mile tools and dashboards to better govern our business.

You will become an expert on data related to all Simon functions, including Finance, Sales, Marketing, Product, Partnerships, and Client Success. You will expand our team’s impact by owning projects with internal stakeholders from end to end, from problem scoping to the development and presentation of proposed solutions. You will gain mastery across our analytics stack and take pride in maintaining and enhancing our data infrastructure to support our cross-functional teams. Lastly, you will be a thought partner to the Head of Business Operations on various opportunities, from designing analyses to setting team strategy.

This will be a fascinating opportunity to own the analytics & reporting infrastructure for Simon. This is not a client-facing position.

What You’ll Do

• Embed data in our highest-priority company-wide initiatives
• Own our internal data warehouse – inclusive of ETL pipes, data workflows, data modeling, and data warehouse transformation
• Own our Looker deployment, including data ingestion, data modeling, and reporting
• Execute and synthesize cross-functional analytics projects, from problem scoping to delivering concise and actionable proposals to key stakeholders
• Partner with function heads in Product, Client Success, Sales, Marketing, and Partnerships to make sure they have the data, insights, and dashboards necessary to improve team performance
• Work with our executive team to ensure they have the key metrics necessary to make effective and critical decisions
• Work with our Engineering team to ensure the fidelity of the data from source to insights and unlock data sources beyond the reach of the analytics stack
• Collaborate with the Go-To-Market team to develop new metric-backed customer case studies.
• Support Client Success account strategy by tracking the product usage of our highest-value features and capabilities
• Work with our Finance team to track and evaluate contractual changes in product utilization and SKUs by customer cohorts
• Promote a data-focused culture at Simon by guiding trainings, events, and other activities that enable the proliferation of self-service BI across the company

Qualifications

• 4+ years in data & analytics role
• You are proactive and self-guided.
• Able to ruthlessly prioritize opportunities based on business needs and impact
• Understands when to be scrappy and resourceful vs. systematic and thorough
• Strong analytical, statistical, and troubleshooting skills
• Practical knowledge of data visualization tools (Looker preferable)
• Expert SQL knowledge
• Extensive exposure to data modeling layers such as DBT
• Having the ability to own and maintain data warehouses, including pipeline development and warehouse modeling
• Business-minded – we’re looking for someone comfortable bridging data analysis & business impact
• Great communication and interpersonal skills
• Eagerness to roll up sleeves and get in the weeds
• Bonus: Background with technology startup companies
• Bonus: Knowledge of Python or other scripting languages

What We Offer

• 100% coverage of medical premiums for employee AND family
• Flexible PTO
• Generous Maternity and Paternity Leave
• Remote work, quarterly wellness, and client support stipends
• Professional Development stipend

In compliance with the state and city salary transparency requirements, the potential salary for this position is from $120,000 to $160,000 which represents a range commensurate with experience.

Visa sponsorship for this role is currently not available.

Junior Data Scientist (Remote)

Regular Full-Time Exempt US Requisition ID: 1690

Best Friends recently received a 2022 Top Workplaces USA award from Energage. Visit the Best Friends Animal Society page on the Energage Top Workplaces award winners’ site here to learn more. Not only do we take pride on cultivating a welcoming and supportive community and culture for our employees, but we also offer competitive benefits that make it easy to see why we were granted such an awesome award! Take a look for yourself! We offer competitive pay, medical, dental, vision, basic and supplemental life insurance, short and long-term disability, dependent care reimbursement, pet sitting reimbursement when traveling for work, flexible spending account, health savings account, generous paid time off, paid holidays, auto insurance discount, and legal and identify theft coverage. For added wellbeing support, we offer Pawternity Leave for employees to have time to care for their personal pets, mental health support, and an employee assistance program. We also offer a generous 401k savings plan.

Location: Remote

Hiring Range: This position is anticipated to start between $77,000 to $90,000 annually, depending on experience.

Position Summary:

The Shelter Pet Data Alliance (SPDA) is a collaborative, free, state-of-the-art shelter data tracking tool that will provide the animal welfare industry with the most comprehensive look at shelter and rescue data across the country through an interactive and neutral website. With the most advanced data automation, reporting, and analysis available, this next generation tool empowers animal welfare organizations in communities across the United States to make data-driven decisions in the moment to enable their work.

Ranked one of Fast Company’s top 10 Most Innovative Companies in Data Science in 2021, Best Friends is seeking an inquisitive detail-oriented data scientist to join our Data & Analytics team to support innovation in animal welfare. The Jr Data Scientist will derive actionable insights from multiple sources across the country, analyzing high volume timely data to empower lifesaving in every community. This position will e into this data to uncover patterns, communicate, scale, predict, and prescribe where Best Friends must prioritize shelter support to reach our no-kill goal by 2025, and then maintain no-kill. Beyond Best Friends’ national programming insights, this position will also produce recommendations for the animal welfare movement, including inidual shelters and rescues, to empower their work.

The Jr Data Scientist will work closely with the community of analysts at Best Friends that have established and maintain our National Dataset work, Pet Lifesaving Dashboard, and other shelter data products to support Best Friends commitment to the animal welfare industry, as well as our position as a thought leader, multiplying our impact across the movement.

Culture Statement and Responsibility:

Treat people around you as our most valuable resource by leading with Kindness and Compassion in all your actions, build trust by demonstrating authenticity and following through on your commitments, encourage self-care and work-life balance through your own example, and work to build strong relationships with your team by creating communication loops to share and receive honest feedback. You are responsible and accountable for the culture of your team.

Essential Duties/Responsibilities:

• Collaborate with teams across the organization, especially the programs ision, to include regional, network, national and municipal shelter support, shelter collaborative and learning advancement to identify which research topics would be most impactful in lifesaving and how to best communicate findings to a wide and varied audience.
• Identify business problems and questions, and devise methods to continuously solve those problems and answer those questions.
• Recommend additional data (internal or third party) to make projections and prescriptive analysis more robust and reliable.
• Collaborate with data engineering team to understand current data ecosystem, and plans for developing the landscape necessary for the innovations that will reach our lifesaving goals.
• Collaborate with data visualization specialists to make insights available to SPDA participating shelters and rescues.
• Identifying, collecting, and cleansing the data needed to test the hypotheses; applying data mining techniques, statistical analysis, predictive modeling, and machine learning techniques to derive insight from the collected data; documenting and communicating the insights derived from the data; and working with the business and Project Management Office to test and incorporate the delivered insights into business operations.
• Assist in analytical needs for the creation of the annual national dataset.
• Create timely and meaningful reports, analyses, forecasts, etc., to fulfill organizational planning, strategy, and measurement needs.
• Develop a more holistic community understanding through utilization of new data sources to identify gaps/opportunities in access to care and services, and implications for Diversity, Equity and Inclusion in external-facing efforts and programs.
• Propose, develop, and execute analytics projects around shelter pets, community and stray pet populations, and other relevant topics for publication and distribution.
• Identifying and forming data used for training and testing machine learning models.
• Data mining using leading edge methods to determine best algorithm to use to derive desired insight.
• Selecting, building, and optimizing features and classifiers using machine learning techniques
• Prepare and present outcomes of data science activities.
• Promote the ethical use of quality data for all users of SPDA data and insights.
• Assist in maintaining a library of internal research.
• Participate in conferences, meetings, panels, etc. where the issue of animal welfare is being discussed.
• Act as Best Friends spokesperson as needed.

Skills & Experience:

• A bachelor’s degree in computer science, mathematics, information systems, computer engineering, or a related field or equivalent experience.
• 2+ years of industry experience in predictive modeling, data science and analysis
• Proficiency with data science and machine learning tools and languages, such as: Python, R; and SQL, etc.
• Understanding of how and when to apply machine learning techniques and algorithms, such as: KNN, Nave Bayes, and Decision Trees.
• Quantitative and qualitative analytics, statistics, forecasting, predictive modeling, Tableau software and other Business Intelligence tools/platforms as needed.
• Ability to translate business problems into research questions, methodologies and findings that are reliable and insightful; conversely, the ability to translate methodologies and findings in a clear and understandable way to erse audiences.
• Experience with the animal welfare movement and understanding of animal sheltering data a plus
• Familiarity with using data visualization tools such as: Tableau, Power BI, Qlik, etc.
• Demonstrated ability to manage multiple projects in various stages of development, each with a unique timeline, and prioritize work required for innovation and business impact.
• Exceptional analytical, conceptual, and problem-solving skills.
• Resourceful, get-it-done attitude; initiative to assist in any area or process; seeking answers independently and enthusiastically; flexibility to persist until goals are achieved.
• Strong interpersonal skills, a team player, personable, professional, and able to get along with people from different backgrounds, as well as the ability to handle sensitive and confidential situations.
• Exceptional written and verbal communication skills and the ability to explain complex concepts in nontechnical, business-oriented terms.
• Proficiency with Microsoft Office products.

Physical Requirements

• Able to work at a computer for extended periods of time with repetitive typing, arm and hand motion.
• Ability to travel as required, anticipated less than 10%.
• After applicants accept an offer of employment in writing, they will be asked to provide Covid-19 vaccination status information pursuant to any applicable policies in place at the time of hiring.

Thank you for your interest in pursuing a career at Best Friends Animal Society. Best Friends Animal Society is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their race, color, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, or domestic partner status.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Best Friends Animal Society.

Title: Engineering Manager – ML Scoring Infrastructure

Location: Remote – USA

About You:

As an Engineering Manager for our Scoring Infrastructure team you’ll take ownership over the core decision infrastructure which empowers our ability to detect adversarial attacks in real-time across hundreds of customers.

In are looking for an Engineering Manager with the following qualities:

• A principles-first approach to building scalable, customer-centric solutions
• A motivation to establish and maintain a high standard of Excellence for the company, team, and one’s self
• A mission-first drive to solve meaningful & pragmatic problems for real-world people
• An ownership & impact oriented outlook on your efforts, at scale.
• An ability to iterate in real-time – solving novel problems, quickly and autonomously

In this job, you will bring these skills

• Ideally experience leading teams working on Real-Time Serving Systems, or other production-based, high-volume ML (or ML adjacent) infrastructures
• Knowledge in (or previous experience with) Distributed Systems technologies, like: Spark, Airflow, Kafka, relational DBs, cache infrastructure, etc.
• Proven experience as a team leader, mentor, and team amplifier for Platform Engineers
• Proven experience as a cross-functional leader, having driven the successful design and delivery of engineering roadmap
• Experience in the recruitment process to identify, hire, and retain top talent

Responsibilities:

• Own the scale and stability of critical, real-time, scoring & decision systems at Abnormal
• Enable and ensure delivery of:
  • Online serving platform infrastructure that supports current and future customer needs
  • The instrumentation to determine & track system costs across Detection at Abnormal
  • Create system layers which allows our Detection Teams to ship new features & functionality, both quickly and safely.
• Help establish, own, and iterate to the successful execution of the long-term Scoring Infrastructure roadmap.
  • Moving from a mindset focused on Execution to one capable of accounting for new products and 10x(+) scaling challenges.
• Uphold and improve upon existing system stability & scale SLAs

About Abnormal Security

We’re the world’s fastest-growing cybersecurity company, dedicated to making the world a safer place, one inbox at a time. Through applying ML, AI, and behavioral data science to the cybersecurity space, we’re leading the charge on protecting the modern workplace from all types of attacks. We operate from a customer-obsessed mindset, dedicated to creating a best-in-class product that delivers on its promise, and our customers love us for it.

We take the same approach with our team as we do with our customers. We’re committed to designing an employee experience that provides interesting and challenging problems to work on in a supportive, low-ego environment. Our seasoned, successful leadership team is passionate about providing endless opportunities for every team member to learn and grow, and our entire company is committed to being 1% better every day. With 4.9 stars on Glassdoor and several recently announced workplace awards, our team thinks it’s going pretty well so far!

We know that it’s our team that makes us successful – and we’re just getting started! You can read more about our team here.

Our Values

Far from gathering dust in some forgotten corner, our values serve as our operating principles for every team member. We clearly define what values drive us, so our entire team works from the same foundation and understanding. From the CEO to the interns, all of us are held accountable to our VOICE Framework.

Our Benefits

Taking care of our team goes beyond the office.Our compensation and benefits philosophy is designed to put attract, motivate, and retain top talent:

Compensation targeted to the 75th percentile (for both base salary and equity)

If we want top performers to join and stay with us, we need to pay accordingly.We pay at the 75th percentile (for both base salary and equity) of our competitive market, and we benchmark to higher cost of living cities (such as San Francisco and New York) no matter where our team members live. We standardize our pay, meaning we pay for the role and level, not for any particular inidual’s ability to interview or negotiate well.

Equity is an important part of our total comp strategy

When the company does well, we all do well. Equity is an important and exciting part of our total compensation strategy as a pre-IPO startup. We’re guided by the belief our team members should share in the financial success of our company and grant equity accordingly.

Unlimited PTO

All regular salaried team members enjoy unlimited PTO. We want team members to grow with us and a big part of that is making sure our team has the opportunity to rest and recharge. We also observe 12 holidays every year.

100% of healthcare premium costs covered

Taking care of our team goes beyond the office. We cover 100% of employee health care premium costs. If adding dependents, we contribute 75% of the health care premium cost, so you can be sure that you and your family are in the best possible health.

Remote-first

Operating as a remote-first company means we get to work with talented folks, no matter where they live. We prioritize a balance of deep focus time with Zoom meetings, and regular in-person events.

As a fast growing startup, we continuously review, improve, and personalize our benefits offerings based on the team’s input. Don’t see something that’s important to you? Let us know!

Sr Technical Specialist – Remote #1532

Atlanta, GA Area of Interest: Financial Services Position Type: Full-time

Position Description

This is a remote positions, candidates from all US geographies will be considered.

Job Summary

The Senior Technical Specialist is responsible for maintaining systems, applications, and process integrity through project management, development, implementation, enhancement and end-result quality assurance for Donations & Data Processing projects and processes that impact Marketing priorities and Customer Experience. With an emphasis on process design, continuous improvement, leveraging technology, and providing technical guidance & support, this role represents Marketing on project teams and/or leads initiatives as assigned.

This role is responsible for the day-to-day key partnership Marketing relies upon with IT, Finance and Field Ops to identify issues and solutions for all customer and data processing related applications with a primary focus on donation, mail management, campaign management and process efficiency.

Major Responsibilities

• Operate as the Marketing representative within all projects and processes that impact donation processing and mail and campaign management.
• Document marketing functional and technical specifications of projects assigned.
• Establish, maintain, and document donation processing business processes and workflows to guarantee best practices in revenue and data management. Includes training support and creation of training documentation as assigned.
• Represent and articulate Marketing priorities and needs in requirement sessions, system demos, user acceptance testing, and end user training.
• Provide input on current business processes for maximum effectiveness and efficiency.
• Manage development ticket updates and tagging; ensuring items are up to date and accurate.
• Identify technical issues and/or roadblocks; following through to ensure they are resolved or recommending solutions/next steps.
• Maintain strong technical knowledge of applications relating to donations and document processing.
• Position Requirements

Formal Knowledge

Post-secondary education or diploma from an accredited two or four-year college, university, or industry-recognized technical school preferably with an emphasis on an information technology related discipline, general business management, process management, finance, or accounting. Prior relevant work experienced may be applied as a supplement to the education requirements.

Competencies/Skills, Specialized Training or Knowledge

• Requires specialized training and knowledge of SQL, Salesforce, NetSuite, UVI, MDM, IDQ and SDB.
• Deep understanding of ACS data structure, ACS data use, ACS business processes and ACS users.
• Experience in financial & bank depository best-practices and compliance.
• Ability to work well in team / collaborative environment.
• Strong attention to detail, as well as follow-up and follow-through on assigned projects.
• Ability to build relationships and collaborate effectively across the organization.
• Strong desire to learn about technology platforms and systems both those currently in place and potential new solutions for ACS.
• Ability to understand system interdependencies, making recommendations with a focus on ACS’s full enterprise portfolio in mind.
• Ability to manage multiple ad hoc and long-term projects simultaneously.
• Strong analysis/problem solving skills.
• Ability to work well under pressure and in a team environment.
• Excellent computer skills, including Excel spreadsheets.

The compensation range established for this position begins at a minimum of $60000 per year.* Actual starting pay may differ based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.

The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).

ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.

Title: Database Administrator

Location: Remote

Array is revolutionizing how businesses leverage and enhance consumer data. Our platform enables innovative companies and developers to seamlessly integrate credit and identity data into their apps, websites or workflows. As a remote-first company, we’re focused on providing opportunities for autonomous iniduals to have high levels of impact at the forefront of the fintech space. Continuous improvement, experimentation, and a clear mission stretch us inidually and together in service of delivering the best products for our clients and users.

We are building out the latest generation of credit reporting services supporting hundreds of thousands of visitors daily, on mobile and desktop. We are looking for an experienced, and passionate database administrator to join our remote team. Our collaborative environment relies on innovation and technical experience. Interested? We’d love to hear from you! And we are always happy to see any pointers you may have to your work on Git (GitHub, GitLab) or a personal Website.

You Will:

• Set-up, administer and maintain health of MS SQL servers and backups
• Collaborate with our SRE team that manages hardware and storage
• Monitor and tune performance of databases and stored procedures
• Design / create and support data structures to support new products
• Collaboratively support the stability of on-prem MSSQL servers
• Design and execute cluster failover strategies to minimize business impact
• Participate (after fully trained) in our on call rotation; one week per month. Additional compensation is provided for the on call week

You Have:

• 5+ years of experience administering on-prem MS SQL serves
• The ability to operate with database security & integrity in mind
• Experience developing database disaster recovery procedures
• Experience architecting, implementation & monitoring database maintenance in a fast paced startup environment

Nice to Have:

• Valid professional database certification(s) or demonstrated equivalent knowledge

Array Offers All Employees the Following Benefits and Perks:

• Full medical, dental, and vision, premiums covered at 100% for employees and 50% for dependents; increasing to 75% in 2023
• Unlimited PTO and sick leave + 14 company holidays to encourage a healthy work-life blend
• In-house wellness concierge and partnership with TalkSpace to support mental health
• 100% 401k match with immediate vesting
• Generous and competitive parental leave for all parents
• $2,000 medical travel coverage
• $1,000 desk setup subsidy to set-up your unique remote office
• $100/month to subsidize wifi/cell phone expenses

One of our core values at Array is to care and support one another, and that’s why we strive to create an environment where everyone feels empowered to bring their full, authentic selves to work. Diversity, equity, and inclusion foster collaboration, comfort, and confidence. We’re at our collective best when we each feel our best.

We are proud to be an equal opportunity workplace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

Title: Sr. Site Reliability Engineer

Location: Remote

Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 150 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 80 million lives.

Brief Overview:

The Site Reliability Engineer will play a critical role in the Amwell Hosting department. Specifically, they will work to automate infrastructure management, improve service reliability, and support software delivery and deployment. This position is based at Amwell’s main office in Boston, and is eligible for remote work.

Core Responsibilities:

• Automate the deployment and management of infrastructure on public cloud platforms
• Support services-oriented web applications using container, cloud native, and serverless technologies
• Develop tools for integrations and task automation
• Ensure compliance with security and data handling policies, including PCI, HIPAA, and HITRUST
• Create and maintain technical documentation
• Collaborate with product developers to ensure successful deployment and hosting of Amwell products

Qualifications:

• 7 or more years of experience supporting production systems
• 5 or more years of programming experience with at least one modern language such as Python, Java, and Bash
• 5 or more years of experience with web application architecture
• 5 or more years of experience Development experience working with IaC tools like Terraform and CDK
• 5 or more years of hands on experience working with containerization tools Docker and Kubernetes preferred
• 5 or more years working with Cloud computing providers, with solid understanding of AWS concepts, services, and tools
• 5 or more years of experience managing Linux based systems
• Well versed in TCP/IP networking concepts
• Technical and non-technical communication skills

Additional information

Your Team:

Should you join American Well and the Hosting team, you can expect:

American Well’s Operations group is a mission-focused technology team made up the best and brightest technical talent. Operating out of our Boston headquarters, our engineers specialize in Information Technology, Cyber Security & Compliance, Hosting Operations, Business Intelligence, Kiosk Operations and Network Engineering. We operate a state of the art Cyber Command Center designed specifically to manage and protect our global telehealth infrastructure.

We leverage the latest technologies including an array of deployment and management tools as well as several cyber threat intelligence networks to keep our systems running smoothly around the clock.

If you enjoy working hard, challenging yourself, and staying at the cutting edge of technology, this is the team for you.

Working at Amwell:

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars – our Workplace, our Workforce and our Community.

Amwell is a “virtual first” workplace, which means you can work from anywhere, coming together physically for ideation, collaboration and client meetings. We enable our employees with the tools, resources and opportunities to do their jobs effectively wherever they are! Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

• Unlimited Personal Time Off (Vacation time)
• 401K match
• Competitive healthcare, dental and vision insurance plans
• Paid Parental Leave (Maternity and Paternity leave)
• Employee Stock Purchase Program
• Free access to Amwell’s Telehealth Services, SilverCloud and The Clinic by Cleveland Clinic’s second opinion program
• Free Subscription to the Calm App
• Tuition Assistance Program
• Pet Insurance

Data Scientist

at GiveDirectly

New York, NY

About GiveDirectly

GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the poorest people in the world. The Brookings Institution estimates that $100B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty.

GD has raised over $800M since launching in 2011, delivered cash to more than 1 million people, and launched offices in 11 countries. We’ve also supported 19 large-scale, experimental research projects that indicate strong recipient impact of our programs – including the largest universal basic income experiment in history. We use concrete evidence to inform the design of our programs: from research results published in leading journals, to in-depth qualitative work. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

We’re looking for exceptional talent to grow our collaborative, erse team. Joining GiveDirectly provides the opportunity to work alongside iniduals who come from 21 different countries and speak 69 different languages. We’re actively working toward an equitable and inclusive environment for all team members, and seek candidates who will bring erse perspectives and experiences to our organization. We recruit from organizations across all industries: our team has hailed from sectors including start-ups, government, consultancies, investment banks, and nonprofits.

Across our global offices, our culture is candid, analytical, non-hierarchical, and fast-paced. We value ability, adaptability, and willingness to learn. We offer competitive salary and benefits, as well as performance-based bonuses.

This role is fully remote but working hours must overlap with typical working hours (9am-5pm) in the East Africa timezone by at least 4 hours a few times per week.

About the Field Data team

As we scale to reach millions of people experiencing extreme poverty, we believe that data can transform cash delivery by:

• Improving recipient experience
• Increasing operational efficiency
• Mitigating risk
• Conveying our impact to donors

To realize this vision, we are building a best-in-class data team focused on cash delivery: operations, payments, and recipient safeguarding.

You will be the Field Data team’s first Data Scientist, reporting to the Senior Data Manager and working closely with the Senior Data Architect. This is an opportunity to join at the inception of the team and guide foundational decisions regarding vision, priorities, and best practices. We are a small (but growing) group with a startup mentality, applying engineering best practices and a product development approach to data.

Our data infrastructure is built on AWS and Databricks, with dashboards and visualizations in Tableau. We primarily use SQL, Python, and R.

About this role

You will deliver insights and decision making tools that help shape cash delivery by determining which projects we take on, how we design them, and how we implement them.

Responsibilities include:

• Statistical analysis and predictive modeling. Own process end-to-end: implement statistical methods and build, train, and deploy predictive models to solve problems in cash delivery utilizing code (e.g., Python, R). Current priorities:
  • Targeting. Implement and improve existing machine learning algorithms predicting poverty level from call-detail records (CDR) and geospatial data. This work enables us to remotely identify eligible recipients at scale, and has been highlighted in WIRED with findings published by our research partners in Nature.
  • Risk prediction. Develop new risk prediction models that help us design programs and target recipient outreach to keep recipients and communities safe.
• Support data quality assurance. Work with the Senior Data Architect to design processes that ensure key metrics, models, and analysis are built on high quality data.
• Communication. Collaborate with leaders throughout the organization to define data product requirements, educate them about solutions, and make recommendations.

This role has a high degree of autonomy and the ability to shape our process from the ground up by determining best practices and informing the data product roadmap.

Reports to: Senior Manager, Data

About you

You are an analytical problem solver who knows how to:

• Frame a testable question from ambiguous requirements
• Gather, clean, and manipulate the required data
• Deliver answers that directly inform important decisions

You deliver results that impact real-world outcomes by:

• Solving for user needs and constraints
• Understanding when to build complex models and when simpler solutions are more appropriate
• Communicating takeaways clearly

You are intellectually curious and humble. You think probabilistically and measure the uncertainty of your predictions.

You are a mid-level to Senior Data Scientist with the following qualifications.

Required qualifications:

• 5+ years experience working with data querying languages (e.g., SQL) and statistical modeling software (e.g., Python, R)
• 5+ years experience as a Data Scientist or related position applying statistical and/or machine learning (ML) techniques, with a deep understanding of the key parameters that affect their performance
• Deep understanding of ML algorithms – ability to apply the appropriate methods, as well as benchmark and diagnose predictions to rapidly improve performance
• Proficient in spark, dask, and/or other packages for distributed computing
• Ability to travel and deploy to international, on premise locations for up to 1 month at a time

Preferred but not required qualifications:

• Bachelor’s degree in a STEM or other quantitative field

Helpful qualifications (we do not expect you to have all of these):

• Advanced degree in a STEM or other quantitative field
• Experience analyzing call-detail records, geospatial (e.g., ArcGIS or Python geospatial stack), and/or social network data
• Experience developing an end-to-end machine learning pipeline with a scalable ML framework (TensorFlow, Torch, H2O, Spark MLib, scikit-learn)
• Familiarity with cloud-based solutions (AWS, GCP etc.) for storing and processing large, terabyte-scale, datasets
• Familiarity with poverty measurement methodologies – e.g., geographic poverty, poverty proxies, common administrative data sources, household survey data
• Experience building dashboards and visualizations, preferably in Tableau
• Experience mentoring and developing teams of Data Scientists

Level and Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

Data Scientist:

• The United States base salary for this role is $130,000 with a 10% bonus index.
• The Kenya base salary for this role is $72,000 with a 10% bonus index.
• For non-US and non-Kenya candidates, the salary for this role will be adjusted based on cost of living and the local labor market. A benchmark for your location will be shared during the interview process.

For exceptionally experienced candidates we are open to considering a Senior Data Scientist role for this posting. Both positions will start as independent contributors with the potential to manage if the team grows.

About the hiring process

Format: The hiring process follows the same general outline for all open roles:

First interview (30 mins)

Take home skills assignment (~2 hours) Second interview (1 hour)* Third interview (1 hour)* Final interview (1 hour) Reference checks (30 mins each)

*For some roles, second & third interviews are combined into a panel interview. If there are adjustments or variations on this process, those changes will be communicated during the first interview.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview!

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to

**GD is committed to observing all local, national and international laws that protect children, vulnerable adults, and basic human rights of all. GD is committed to a policy of “zero tolerance for sexual exploitation, abuse, and harassment (SEAH)” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**

Senior Manager – IT and Cybersecurity Internal Audit ( Remote )

Who we are

Sendwave is on a mission to make sending funds to loved ones as easy and affordable as sending a text. What makes us stand out in a sea of similar apps? We deeply care about the diasporas and communities we serve — and that comes with a sense of connection to the markets we operate in. We strive to make life better for everyone who touches our product. That means recognizing and honoring the human experience behind sending money. We do that by remaining fee-free in most of our markets and offering round-the-clock customer care.

Our app is currently available in the United States, United Kingdom, Canada, and parts of Europe, and sends funds to 19 receiving countries for over 500,000 users. We currently have a 4.6-star rating on Trustpilot — people put their faith in us to deliver their money quickly, securely, and affordably. And we’re pretty darn proud of that.

How we work

What we’re most proud of though is our brilliant, creative, and tenacious team. Our remote-first workplace means you’ll be working with Sendwavers in Europe, Africa, South America, and the U.S. that all share a core set of Sendwave values. What exactly are those values? Glad you asked.

1. Prioritize fearlessly.
   There will always be more problems to solve and opportunities to pursue than we have the capacity for. We’re not afraid to say no and are willing to let fires burn, knowing that to win we must discern and execute decisively on the vital few rather than the important many.
2. Take full ownership of the outcomes we’re responsible for.
   Our job is not to do what we can to solve a problem. It’s to ensure that problem is solved. If an attempt to solve a problem doesn’t work, we seek an alternative. If we need help, we request it, and, if necessary, demand it.
3. Forge a erse team and inclusive culture.
   We believe the challenges we’re addressing will be best met by a truly global, erse team, working together. We’re not naive to the systemic bias and discrimination that make this easier said than done, so we check our egos, listen deeply, and measure progress towards making this a fundamental part of our success.
4. Maximize our rate of learning.
   We view projects as ever-evolving drafts and welcome opportunities to discover that what we had in mind won’t work so we can move to an even better end state. Most importantly, we do this fast. The faster we run these loops — as a company and iniduals — the faster we’ll achieve our mission.
5. Embrace embarrassing honesty from ourselves and others.
   We function best when we’re open and honest with one another — especially about our challenges and doubts. We lean into uncomfortable conversations and support our colleagues when they do the same.
6. Maximize energy, not time spent.
   We measure our own and others’ contributions by objectives reached, not time spent. Living a full life outside of work is necessary for high achievement over the long term.

About the role:

This is an exciting opportunity to join an internal audit team in the build phase and add real value to a growing business. Internal audit is a purpose-driven function, we are here to help the business get better every day. We do that by auditing but also by guiding, advising and having open and honest conversations about control frameworks, governance and risk management. We want you to be able to work collaboratively and build trust so that we can fulfil our purpose.

As a digital company, we need you to be comfortable within a technological environment, understand the key risks arising from our business and formulate an appropriate audit response. You will need to be comfortable with a fast-paced changing environment and able to be agile and adaptable.

You will oversee placing the foundations for an in-house IT Audit Function and help the companies of Zepz Group (WorldRemit and Sendwave) to improve the maturity of their IT and cybersecurity control frameworks.

Please Note: This is a Zepz Role which means you will be supporting both Sendwave and WorldRemit

Reporting to the Director of Internal Audit, you will be responsible for:

• Being the Subject Matter Expert ( SME ) for the audit function on technology, data, and cyber security matters.
• Developing the audit strategy and plan for IT and Cybersecurity with insight gained from your knowledge of the business and external environment.
• Leading and executing the internal audit plan covering Information Technology and Information Security, utilising co-source partners.
• Continuous monitoring and risk assessment in the Technology and Product functions.
• Sourcing and working with data to gain insights and looking for opportunities to develop automated audit techniques.
• Building networks and positive relationships with the technology function (e.g., CTO and CISO) and wider business to champion the role of internal audit.
• Support the business to better understand risk and control.

What we are looking for from you:

• 10+ years of experience working within financial services (Bank and Non-Banks), Payments, Remittance or Consultancy in functions specialising in Technology, Cybersecurity and Data Management. Experience in IT audit functions will be an advantage.
• Consulting or assurance experience in IT and Cyber Risk Governance and Management, Cloud Governance, Operational and IT Resilience, Data Governance, Change Management, Third Party Risk and Outsourcing, Payments and Data Analytics is strongly preferred.
• Strong interpersonal skills able to build positive relationships based on trust.
• Ability to interact at Executive and Board levels.
• Ability to work independently and as part of a team.
• Willingness to be part of our growth and development, to help us build a function we can be proud of.
• Commercial and pragmatic approach to improving control frameworks
• Professional qualifications such as CISA, CIA, ACA or other relevant technology specialists’ qualifications.
• Innovation, adaptability, and an agile mindset.

What you’ll get from us

• Pension scheme offering 8% matched contributions
• 25 days of holiday plus bank holidays, rising to 28 after 3 years
• Income Protection
• Life assurance is worth 3 x your salary
• Private medical and dental care plans
• Cycle to work scheme

And best of all:

• Our team of over 400 employees is fully distributed across the world. We are working from coffee shops, homes, and co-working spaces — making us one of the larger fully distributed growth-stage startups in the world.
• We are proud parents, community organizers, farmers, band members, yoga teachers, YouTube influencers, former Olympians, and serial entrepreneurs.
• We collectively speak over twenty languages, including Akuapem, Amharic, Bengali, Ewe, Fante, Ga, Igbo, Kalenjin, Luganda, Oromo, Somali, Swahili, Wolof, Bulgarian, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Irish, Italian, Latvian, Lithuanian, Maltese, Polish, Portuguese, Romanian, Slovak, Slovenian, Spanish and Swedish.
• We recently joined forces with WorldRemit, another remittance company. We’re excited about the ways we can collaborate and continue to provide the best service to our users.

Title: IT Functional Analyst

Location: US-Remote

C: 16.70

POSITION TYPE

Full-time

Posting Description

GovCIO is a team of transformers–people who are passionate about transforming government I.T. We believe in making a difference by developing digital strategies and delivering the technology-related innovation that improves governmental operations each day.

But we can’t do it alone. We welcome and nurture an inclusive and ersified work culture. Because different backgrounds, experiences, abilities, and perspectives make us better decision-makers, problem solvers, and creators. We’re changing the face of I.T. – from our erse staff to the end-products we develop. And we’re excited to expand our team. Are you ready to be a transformer?

Responsibilities

• Fuse best practices related to IT and data governance and documentation change control into the technical and functional requirement development process for graphical presentations of complex data
• Build relationships with multiple stakeholders to diligently identify documentation processes including controls as well as key functional content, stakeholders and related attributes including data fields
• Use business and functional analytic experience to embed deeply into areas by researching, analyzing, building relationships, understanding changes, ensuring proactive action when possible, providing optimal customer support, and identifying risks to mitigate or avoid (i.e., data feed malfunctions/outputs)
• Coordinate with other VA groups to reestablish data links/fixes/etc.

• Dependable team player, supporting the overall business and governance processes project management, requirements identification and refinement, monitoring, as well as risk and issue identification
• Interact frequently with Health PMO Portfolio and Project customers and stakeholders, engaged in health-related software delivery to obtain and refine requirements related to functional and technical documentation, dashboard development and data analytics
• Own the documentation and governance steps which lead to designing, developing, testing, maintaining and enhancing content and related solutions to graphical business intelligence and analytics presentations, including scope, definition of done’ and timelines
• Adhere to a design process using specifications, data flows, other accepted intuitive, user-centered design techniques to develop accessible, easy-to-navigate, innovative content that interfaces with other innovative tools such as Power BI
• Follow standards, policies and established guidelines for development and delivery of software and web applications
• Develop and maintain software and web development technical documentation to assist with software and web application maintenance and upgrades
• Promote best practices of access management, complex enterprise-wide collaboration methods, data workflows and analytics
• Conducts periodic analyses, identifying improvement opportunities and potentially enterprise-wide best practices
• Maintain and report data analytics related metrics for assigned products
• Create, track, and maintain all documents artifacts related to this role

Qualifications

Required Skills and Experience

• Bachelor’s Degree – Engineering, Computer Science, Systems, Business or related scientific /technical discipline
• 5 years’ related experience (+10 years of additional relevant experience may be substituted for education)
• Must have experience and deep knowledge of business, functional and technical areas/disciplines and be able to conduct research on special areas
• Must have experience with proposing new solutions to problems in the areas of their functional expertise
• Solid business process engineering and reengineering experience
• Proven relationship building and negotiation abilities based on strong verbal and written communication skills
• Strong understanding of IT and data Governance best practices and framework components, including processes, roles, standards, toolkits and metrics
• Ability to balance and meet scope, timeline, risk management, change management and communication requirements as related to data analytics tasks, with appropriate level of engagement and autonomy
• Ability to maintain workload in a fast-paced environment with rapidly changing priorities
• Experience working in environments that deploy waterfall and agile development
• Experience with Microsoft Suite (Word, Excel, PowerPoint, etc.), as well as Jira for software development requirements and configuration management
• Strong analytical, abstraction, and problem-solving skills
• Able to identify and engage the appropriate stakeholders to ensure tasks and activities are completed on schedule
• Ability to digest requirements and evaluate functions to ensure standards and requirements are met
• Ability to drive tasks to completion with limited supervision while working in a remote environment

Preferred Skills and Experience

• Business Process Engineering/Reengineering expertise or certification

• Hands-on experience directly with the Veterans Affairs or other government agency IT work
• Experience developing and connecting SharePoint end points to Power BI
• Experience with data visualization and data representation
• Experience with DevSecOps initiatives
• PMP Certification, SAFe POPM Certification, Scrum master Certification, or other Agile/SAFe certifications are a plus

Compensation Range (In compliance with Colorado’s Equal Pay for Equal Work Act for remote or positions located in CO)

114,000

Technical Writer – Gaming

Location: United States – Remote; Virtual

Job Terms: Temporary

Job Description:

Are you looking for an opportunity that thrives on your enthusiasm for gaming and your passion for writing and collaboration? Have you always dreamed about joining a world-class gaming studio since you were a kid?

Aquent’s client is looking for a Technical Writer to drive project documentation, knowledge sharing, and organization across studios in collaborative documentation spaces.

Required Qualifications:

• 3+ years of experience in tech or tech-adjacent field
• Proven ability to understand and write technical documentation; writing sample requested
• Experience with Confluence, Atlassian products, and ADO
• Bachelor’s in Software Engineering, Gaming, or Writing, or equivalent industry experience

Preferred Qualifications:

• Confluence wizard
• Prior experience as a tech writer
• Prior experience managing and organizing large amounts of documentation
• Proficiency in extracting, transforming, and analyzing large data sets using SQL or KQL
• Experience in designing and developing visualization solutions using Power BI, Tableau, or equivalent enterprise data visualization software

Technical Project Manager – Data Science

AT SCORPION

Remote

We have a big vision which is why we need you—an innovator and problem solver ready to revolutionize and empower businesses to succeed.

job overview

As a Technical Project Manager for our Data Science team, you’ll play a central role in a growing team of data scientists, engineers, and product managers developing cutting-edge machine learning algorithms and other data products. You’ll use your outstanding communication skills and impeccable organizational ability to help bridge the gap in communication between Product, Data Science, and Engineering, to ensure the entire team is proactively working to meet or exceed product timelines.

You’ll be involved in identifying and removing roadblocks from team tasks, gathering and clarifying requirements, and helping to define project timelines and priorities. It’s hard work juggling multiple projects simultaneously, but at the end of the day you can feel proud of the role you played helping to empower small businesses with the kind of sophisticated AI-driven marketing and business optimization tools previously only available to large corporations.

What You’ll Do

Responsibilities:

• Translate high-level product concepts and Product Requirements Documents into Technical Specifications and Work Items
• Develop and maintain product road maps, project schedules, and resource allocations, knowing how to adapt to technological uncertainties, multiple dependencies, and changing requirements
• Leverage high-level understanding of machine learning and software product life cycles to guide estimations and task prioritizations
• Guide products throughout their life cycle, including framing business needs, working with domain and product experts, and update and maintain product/system documentation
• Guide regular coordination meetings with engineers and work with remote employees

What You’ll Need

Qualifications:

• 5+ years of industry work experience as a project/product manager in an agile Software as a Service development environment, including remote collaboration
• Prior experience supporting data scientists or machine learning engineers in a Project Management capacity; understanding of how traditional agile methodologies can best be adapted to the needs of data science projects
• Sufficient technical knowledge to discuss and understand complex data-driven cloud applications and machine learning algorithms
• Business domain knowledge in MarTech / AdTech / small business SaaS software solutions
• Experience with agile project management methodologies (preferred: agile certification) and deep familiarity with at least one project management software suite, such as Azure DevOps or Jira
• World-class communication, organizational, and diplomatic skills
• Excellent track record of meeting deliverables
• Bonus: experience as a data analyst, data scientist, or software engineer

Senior Technical Writer

Champaign, IL • Santa Clara, CA • Costa Mesa, CA

Remote Available

Full-time $70k – $90k

Job Title: Sr. Technical Writer

Location: Remote Offices in Champaign, IL; Santa Clara, CA; and Orange County, CA. Salary: $70k – $90k, Depending on experience.

Top Reasons to Work with Us

We are one of the world’s largest developers and producers of signal conversion gear for the television broadcast market. Our award-winning products have been used in such events as the Super Bowl, the Academy Awards, space shuttle launches, and countless live news and entertainment broadcasts.

What You Will Be Doing

– Work with the technical staff to understand and document product operation

– Work with the marketing department to support their activities – Maintenance of web site – Preparation of marketing materials, such as brochures, product briefs, and print/online advertising – Create drawings and block diagrams to illustrate product operation

What You Need for this Position

– Bachelor’s Degree in a technical field, or industry experience

– Proficiency in Microsoft Word and Adobe FrameMaker – 5+ years experience as a technical writer or copy editor

So, if you are a Senior Technical Writer with experience, please apply today!

Colorado employees will receive paid sick leave. For additional information about available benefits, please contact Michelle Mayfield

*This job is open to telecommute candidates.*

Applicants must be authorized to work in the U.S.

Additional ways to apply

Preferred Skills

• Microsoft Word
• Adobe FrameMaker
• C
• Copy Editing
• Technical Writer
• C++
• Multi-Threading
• C/C++

Title: Enterprise Sales Engineer

Location: Illinois, USA, Remote

The Team:

We are Datadog’s in-house product experts. The technical solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

Sales engineers help qualify and close opportunities with customers and partners. You will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). SEs also have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

You Will:

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

You Are:

• Passionate about educating customers on observability risks that are meaningful to their business
• Able to build and execute an evaluation plan with a customer
• Exceptional at written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3 years in a Sales engineering or DevOps engineering role.
• Able to sit up to 4 hours, traveling to and from client sites
• Able to travel via auto, train or air up to 45% of the time

Bonus Points:

• Experience with Docker, Kubernetes, Rancher, Mesos or other container technologies.
• Experience in systems administration: Windows, Linux
• Strong knowledge of current infrastructure and monitoring solutions and technologies.

Why You Should Apply:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

The reasonably estimated salary for this role at Datadog ranges from $98,000 – $143,000, plus a competitive equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate’s skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

Senior Technical Writer

Dapper Platform (6 month contract)

Remote / Dapper Labs – Product /

Contractor/ Remote

About the role:

As a part of Dapper Platform’s focus on the Developer Journey, enhancing documentation is imperative in helping our prospective developer partners evaluate, learn and build on the platform. The Dapper platform is Dapper’s trusted gateway to your digital world and the easiest, most secure way to buy and store the digital assets we offer in our groundbreaking Flow blockchain games and apps.

The Dapper Platform is more than just a wallet, it encompasses everything users and partners need to interact with our Flow blockchain. In this role you will have the opportunity to help us improve the Dapper Platform documentation, empowering developers via exceptional learning materials.

At Dapper Labs, every team member shares a common vision: to create the future we want to live in. We need you to help us realize that vision.

What we’ll accomplish together:

Our current documentation of docs.meetdapper.com is a publicized notion doc that has outdated content. While the Dev-Ex team will focus on refreshing the content, technical writers are needed to:

• Reframe and wordsmith existing documentation.
• Restructure/re-section existing documentation to be more reader-centric (easier consumption).
• Help publish release notes and feature documentation.
• Help us research and migrate to a different documentation engine.
• Review existing content, identify gaps for key documentation areas, and collaborate with other stakeholders like engineers, product managers, or developer advocates to improve content.

A little about you:

• Extensive technical writing experience, including experience researching and writing excellent developer documentation.
• Manage complex documentation projects with a focus on maintaining high standards for clarity, consistency, accuracy, and timeliness.
• Exceptional writing skills with focus on content structure, style, and use case-driven content.
• Experience contributing to open source documentation and engaging with community members to solicit feedback.
• Experienced in extracting knowledge from subject matter experts and translating that into clear and structured documentation.
• Adept at collaborating with technical and non-technical stakeholders to produce learning materials.
• Familiar with Docs as Code model of documentation (we use Markdown and GitHub).
• Comfortable in fast-paced, Agile development environments.
• Bonus: If you have experience researching and migrating to a new docs engine (Currently using GitBook).

More about Dapper Labs:

Dapper Labs is the world’s first blockchain entertainment company. We are the creators of industry-leading experiences including CryptoKitties and NBA Top Shot, as well as Dapper Wallet – the simplest way to manage your assets and use the blockchain. We are also the original developers behind Flow, a new decentralized blockchain designed from the ground up for scalability and ease of use.

Our mission at Dapper Labs is to make the world a more accessible and enjoyable place through consumer adoption of decentralized technologies.

We have raised over $600M from leading and notable investors including Andreessen Horowitz, Coatue, Union Square Ventures, Venrock, Google Ventures (GV), Samsung, and the founders of Dreamworks, Reddit, Coinbase, Zynga, and AngelList, among others. Dapper Labs’ current studio partners include the NBA and NBPA, the NFL-PA, Ubisoft, Warner Music, Turner, Dr. Seuss, Genies, and the UFC, as well as 100+ others.

Visit our website to learn even more about Dapper Labs, including information about benefits and perks.

SMS Operations Analyst

Remote – USA

Braze (Nasdaq: BRZE) is a leading, comprehensive customer engagement platform that powers interactions between consumers and brands they love. With Braze, global brands like Burger King, Delivery Hero, HBO Max, Mercari, and Venmo can ingest and process customer data in real time, orchestrate and optimize contextually relevant, cross-channel marketing campaigns, and continuously evolve their customer engagement strategies. And we do it at scale last fiscal year our customers used Braze to send approximately 1.5 trillion messages to billions of monthly active users.

But we’re so much more than our platform. Although we’ve recently grown to a team of over 1,300 people, Braze still buzzes with energy, collaboration, and transparency. We value curiosity, iniduality, and tenacityas part of the team, you’ll be encouraged to take your seat at the table and create your own destiny. Our values are inspired by our employees, which means Braze is a place where you can truly be yourself. We’re growing, with a focus on building for the long term under tenured leadership and continuing to evolve for the better.

Need more proof? Braze is proudly certified as a Great Place to Work in the U.S. and the UK. In 2022, Braze ranked #1 on Fortune’s Best Small and Medium Workplace in New York, #5 on Fortune’s Best Workplaces for Millennials in the US, and #11 on Fortune’s Best Medium Sized Workplace for Women in the UK.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, London, Paris, San Francisco, Singapore, Tokyo, and Toronto.

WHAT YOU’LL DO

Global Services and Support (GSS) Operations strives to protect the investment in our Technical Support and Professional Services offerings by ensuring that our business partners have the insight, tools, and processes they need to run effectively and efficiently. You will report directly to the Director of SMS Operations and our organization is in an exciting transformative phase and you will have the potential for tremendous growth and leadership opportunities as Braze continues to expand. We are looking for someone who is highly motivated to make a difference, hands-on, and excited to grow with us.

SMS is our latest channel offering with demand rapidly increasing. SMS is a channel where there are different rules and regulations per country and there will be an opportunity for the analyst to streamline the tools and processes, per country, to underpin our SMS onboarding experience. You will collaborate with a erse cast across GTM teams, Product, Sales, RevOps, Growth, Alliances and our SMS partners. You’ll also be involved in other strategic initiatives critical to scaling our fast growing team. If you’re obsessed with problem solving, measuring success and surfacing opportunities through data, we want to meet you!

Operational Excellence

• Configure our customers’ SMS channel capability, including code procurement, globally
• Manage the SMS aggregators to achieve timely delivery of codes and also manage code inventory to achieve setup target times.
• Recurrent meetings with SMS aggregators to get latest updates on deliverability.
• Be the internal escalation point and center of excellence for SMS and mobile related issues.
• Be the subject matter expert on market requirements for SMS and guide our customers and internal stakeholders through the setup process.
• Work with Braze’s resellers and be the main point of contact for SMS deliverability.
• Interface with Sales, Product and GSS leadership teams on program logistics and operational needs. Also do training for internal teams.
• Establish and maintain documentation such as best practices, compliance and playbooks to support repeatability as we expand and onboard new markets and new SMS aggregators
• Establish and maintain country specific documentation to show differences in SMS deliverability globally and to provide expertise on this information internally.
• Input for tooling to aid the code procurement process

Process & Infrastructure

• Surface data, process, and technology issues through identification, measurement, and monitoring of our operations
• Identify error trends, rectify, and determine how to reduce these issues moving forward
• Improve existing workflows, find automation opportunities and work cross-functionally to drive scalable solutions
• Adapt and improve workflows as we onboard new SMS partners
• Evaluate, implement and use test tools to verify SMS deliverability globally.
• Bring new SMS aggregators onto the Braze platform and verify they work as expected.

Analytics

• Help develop a core set of success metrics along with a repeatable process to monitor and measure delivery success
• Automate and expand our reporting capabilities and cadences. This can include weekly/monthly/quarterly reports, forecasting etc.

WHO YOU ARE

• You’re capable of learning quickly and mastering complicated systems and manual processes
• Your attention to detail and accuracy is evident in all that you do; you possess a strong completer-finisher attitude
• You’re empathetic and customer-centric
• You’re process-oriented and enjoy the clarity of well documented processes and best practices that bring structure to chaos
• You’re capable of working independently but also energized from working within a team and cross-functionally to help achieve the company’s goals
• You embrace automation and are committed to continuous improvement
• You want to help our Support and Services teams build the path to scale
• Great communication skills, able to work with, influence & align with multiple stakeholders

WHAT YOU HAVE

• Bachelor’s Degree from a 4 year college or university (or similar experience-based proficiency level)
• 2-3 years experience in an operational role with a technical product, ideally in a SaaS, mobile or marketing automation oriented company
• Familiarity with SMS preferred
• Proven experience in process optimization / transformation in order to increase process efficiency, reduce time-to-market & support scalability
• Excellent communication skills, able to work with, influence and align with multiple stakeholders
• A desire to be hands-on in your daily work and drive accuracy through personal performance
• A strong mindset of problem-solving with multiple operational tools
• An understanding of the importance of analytical reporting to demonstrate progression towards your goals
• Analytically driven with Excel expertise and SQL skills a plus
• Experience modeling complex problems, both conceptually and tactically (spreadsheets, analysis tools, visualization)
• Bonus Points:
  • Knowledge of the Braze ecosystem
  • Experience with other tools like FinancialForce, Tray.io, Looker, Slackbots, PagerDuty, etc.

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $49,500 and $76,500/year with an expected On Target Earnings (OTE) between $55,000 and $85,000/year (including bonus or commission). Your exact offer may vary depending on multiple inidualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

WHAT WE OFFER

From comprehensive benefits to remote availability to flexible time off, we’ve got you covered so you can prioritize work-life harmony.

• Competitive compensation that includes equity
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans covering medical, dental, vision, life, and disability
• Family services that include fertility benefits and equal paid parental leave
• Global presence, dog-friendly offices, and remote availability
• Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
• Community engagement opportunities throughout the year, including an annual company wide Volunteerism Week
• Employee Resource Groups that provide supportive communities within Braze
• Collaborative, transparent, and fun culture recognized as a Great Place to Work

Details of these benefit plans will be provided if a candidate receives an offer of employment. Benefits may vary by location.

If you are a California resident subject to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) which comes into effect January 1, 2023, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

Staff Database Engineer

Remote Anywhere

Engineering – Data

Full-time, Onsite or Remote

Remote

About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide – our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

To ensure Kraken is the right fit for you, please ensure you read Kraken Culture Explained to find out more about us!

The Team

Come work with a great team for one of the top (and most responsible) crypto exchanges in a rapidly evolving space. The DBA team is responsible for designing and implementing scalable solutions that allow the company to reliably and securely support our customer base. The role involves a combination of production support, support for other teams, and interesting project work to further scale and solidify the system.

Role

• Scaling a distributed high load
• MariaDB cluster making every and all performance optimizations necessary to improve throughput and scalability
• Enhance and improve our high availability, disaster recovery, backup/recovery and monitoring solutions
• Troubleshoot various performance / availability issues
• Manage database security, patching and upgrades
• Participate in 24×7 on-call rotation and provide off-hours production support

Requirements

• Expert knowledge of open source SQL databases, in particular MariaDB / MySQL (5+ years experience)
• MariaDB / Mysql internals knowledge
• Significant production experience in high volume situations dealing with advanced replication schemes, sharding, performance optimization
• Server management, maintenance and backup strategies
• Experience running Mysql on dedicated hardware and cloud instances
• AWS cloud engineering expertise across VPC, EC2, RDS, Aurora, S3
• Extremely proficient with best security practices
• Experience with common mysql db tools such as Percona toolkit, Openark, Sysbench
• Scripting (two or more of bash, python, go, ruby and/or perl)
• Version control (gitlab, github, bitbucket, etc..)
• Experience with docker and/or kubernetes/nomad
• Familiarity with monitoring/discovery/management solutions such as grafana, prometheus, consul, terraform
• Experience with proxies such as Haproxy, Proxysql, Maxscalesoft skills
• Great communication skills
• Strong attention to detail dependable / responsible in a mission critical environment
• Strategic thinker that is able to weigh trade-offs and prioritize
• Excellent team player that cares about people and their success
• It is a must that you are interested in cryptocurrency and actively involved in

#US #EU

We’re powered by people from around the world with their own unique and erse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don’t fully meet the listed requirements, especially if you’re passionate or knowledgable about crypto!

As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.