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Title: System Administrator III

Location: United States – Remote

About the Team

The Client Engineering team builds solutions that enable collaboration across the company. We engineer and oversee identity management, build and manage client platforms, and implement and administer all collaboration tools in our environment. We are the glue that holds teams together at DoorDash!

About the Role

The System Administrator II will be responsible for automating processes relating to identity access management, onboarding processes and application integrations. To be successful in this role, you will need to be fluent in Bash and Python programming languages. The IT System Administrator team helps maintain compliance efforts for the many systems we support and aids our Service Desk team as a point of escalation.

This role reports to the Senior Manager of Client Engineering and is 100% remote with occasional travel.

You’re excited about this opportunity because you will

• Maintain and streamline identity access management
• Fully integrate, test, and scale applications for the company
• Automate and streamline onboarding and offboarding processes
• Maintain compliance with access review, change management and reporting
• Utilize API’s for system automations
• Work on enterprise system integrations and migrations

We’re excited about you because

• You have several years of experience as a systems engineer
• You understand code deployment and value reliability, performance and security
• You have Okta administration and workflow experience (certification preferred)
• You work as a cross-functional employee and enjoy being a resource
• You exemplify exceptional customer service while maintaining SLA’s

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate erse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a erse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $107,100 – $144,900, plus opportunities for equity and commission. Compensation in other geographies may vary.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Data Analyst, Data Science

Regular Full-Time Professional Chicago, Illinois, US Remote, Remote, US West Palm Beach, Florida, US Requisition ID: 2269

About Susan G. Komen:

Susan G. Komen brings a 100% virtual working environment and you can work anywhere within the U.S. We are a force united by a promise to end breast cancer forever. For over 30 years, we’ve led the way funding groundbreaking research, community health initiatives and advocacy programs in local communities across the U.S. and in more than 30 countries. Susan G. Komen is the ONLY organization that addresses breast cancer on multiple fronts such as research, community health, global outreach and public policy initiatives in order to make the biggest impact against this disease.

Komen strives to have a culture of passionate, growth-minded professionals who thrive in a team environment, and work collaboratively to inspire greatness in others! We take an ongoing approach to ensure open communication from all levels throughout the organization. It’s encouraged to give and receive feedback to ensure two way accountability with a focus on continual improvement both personally and professionally!

What You’ll Be Doing in the role of Data Analyst:

The Data Analyst is a member of the Data Science team within Komen’s Mission ision. The Data Science team is part of the Scientific Strategy and Programs team, which works at the intersection of science and patient advocacy to translate scientific strategy and patient insights into programs that will accelerate research discoveries to save lives. Specifically, the Data Science team facilitates the use of a variety of data to fuel scientific discoveries and improve breast cancer outcomes.

The Data Analyst applies analytics skills and tools to support and monitor the use of Komen’s research data repository for research projects and associated programs that are part of Komen’s Big Data For Breast Cancer (BD4BC) Initiative. The BD4BC Initiative is designed to (1) empower the public with information and tools to make the sharing of health care data understandable and easy to do, (2) address challenges of incorporating big data applications into breast cancer research and clinical care and (3) use big data to fuel scientific discoveries and accelerate the delivery of equitable, patient-focused care. A primary goal is to increase the participation of erse populations in research studies associated with this Initiative.

What You Will Bring to the Table:

• Work closely with Clinical Research Data Manager to support the use of Komen’s research data repository by a variety of researchers to fuel breast cancer research and discovery.
• Work with Clinical Research Data Manager, advisors, and/or external researchers, to explore, mine, process, aggregate/curate and visualize datasets from the registry and/or other sources. Reorganize data in a format that can be easily read. Filter and prepare data for use by researchers.
• Perform complex analyses and apply statistical tools and data science methods to interpret data sets and extract trends and patterns that could be valuable for assembling cohorts, hypothesis generation, predictive analytics, and trouble-shooting.
• Create appropriate documentation that allows stakeholders to understand the steps of the data analysis process and duplicate or replicate the analysis if necessary
• Work collaboratively with appropriate business units and engineering teams to provide feedback on long term data platform architecture, process improvements, and data-related policies, procedures and governance.
• Work with vendors, as directed, to facilitate efficient data collection and processing and ensure quality deliverables are received
• Assist with the management of data requests/research proposals, as needed.
• Work closely with Clinical Research Data Manager to monitor progress toward milestones, objectives and outcomes related to the participation in and use of Komen’s breast cancer research registry.
• Query data, tabulate summary statistics and create visual representations (charts, graphs and other methods) to effectively describe the registry (including its participants, research data, uses) and communicate trends and patterns in datasets.
• Create reports and other materials as instructed to ensure internal and external stakeholders are apprised of progress and impact.
• Provide subject matter expertise to develop, implement, and maintain databases, data collection systems, data analytics and other strategies that optimize data collection, data quality and data use to accomplish programmatic goals. Provide support and expertise to other research projects and BD4BC programs as needed.
• Perform all other duties as assigned.

We Already Know You Will Also Have:

• Demonstrated technical expertise regarding data models, database design, data mining and segmentation techniques, including coding skills in languages such as SQL, Python and/or R; spreadsheet tools such as Microsoft Excel or Google Sheets; and data visualization software such as Tableau, PowerBI, or Qlik. Mathematical and statistical skills are also valuable to help gather, measure, organize, and analyze data.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Knowledge of the healthcare industry, with an emphasis on the use of health data and of technology in health care.
• Adept at queries, report writing, and presenting/communicating findings. Ability to communicate complex ideas in a clear and straightforward manner, while also considering interpretation of the written communication
• A team-oriented attitude, strong cross-functional collaboration skills and proven ability to work in a matrixed, global organization with remote staff.
• Self-motivated and willing to take responsibility and ownership for timely and high-quality work. Ability to follow instructions and execute plans. Proven ability to manage multiple projects simultaneously.
• High degree of professionalism, maturity, executive presence, business understanding and confidentiality.

Work Experience: 2 – 5 years

Education: Bachelor’s Degree: Mathematics, Statistics, Economics, Finance, or Computer Science

Preferred experience includes:

• Expertise in applying data science methods and working with health data.
• Experience working with disparate datasets and/or data from erse communities, particularly those underrepresented in research.
• Experience working as data analyst on clinical, health research, and/or scientific projects.
• Experience working with data from multiple data sources, including patient registries, state or federal agencies, health care programs and/or Medicare or Medicaid is a plus
• Familiarity with database/CRM software (Salesforce), survey software (Qualtrics), and/or collaboration/project management tools such as Asana preferred.
• Advanced level of computer/technical skills, including proficiency with coding languages (SQL, Python and/or R), spreadsheet tools (Microsoft Excel, Google Sheets) and visualization software (Tableau, PowerBI, or Qlik).

Travel requirements required outside of your office will be less than 25% or more depending on our business needs.

So what’s in it for you?

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures. That is what Komen provides away from the computer: Competitive salary $55K-$65K, exact compensation may vary based on skills, experience, and location.

• Health, dental, vision and a retirement plan with a 6% employer match
• Generous Paid Time Off Plan
• Flexible work arrangement in a fully remote working environment
• Bi-weekly work from home stipend
• Parental leave
• Tuition Reimbursement
• A culture of learning and development
• And so much more!

Susan G. Komen is fair and equal in all of its employment practices for persons without regard to age, race, color, religion, gender, national origin, disability, veteran status or sexual orientation. Additionally we embrace Diverse Teams & Perspective and we find strength in the ersity of cultural backgrounds, ideas, and experiences.

Location:  International, Anywhere; 100% Remote

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

Our Product Team is looking for a passionate Technical API Writer who can easily write for audiences of varying technical expertise.

What you get to do:

You will contribute to https://developer.paymentology.com/, our API documentation and open-source projects.

You will be responsible for creating and maintaining end-user documentation which may include creating conceptual information, step-by-step procedures, API descriptions and example commands.

You will be one of the first to try Paymentology’s new features, as you work with our developers and designers to improve the user experience and API design. You need to care deeply about the power of the written word, effective communication, and what makes a great reader experience. You need to enjoy writing for a global technical audience.

• Own and Manage Technical Document Creation
• Own the creation, management and distribution of all technical documentation (quick start guides, installation guides, user guides)
• Own, create and maintain external documentation for all Paymentology products and services on the portals (using Swagger Documents for the API reference)
• Analyse existing and potential content
• Review existing documentation to ensure up-to-date and accurate information
• Look for opportunities to create documents, which will be useful to end-users
• Lead the process to create documents, working with internal teams to build the content
• Documentation processes across Paymentology
• Assist with leading and building the strategy to develop and maintain consistency in documentation across Paymentology

Requirements:

What it takes to succeed:

• A technical background that enables easy interaction with software developers
• A demonstrated ability to deliver high-quality technical documentation that helps customers
• Expertise at writing for both technical and non-technical audiences, with knowledge of XML and REST protocols
• 2+ years of experience writing API documentation
• Familiarity with one or more technical content authoring and content management tools
• A love of scoping and planning technical writing deliverables based on product plans, prototypes and specification
• An ability to develop cross-functional rapport and relationships with stakeholders
• Familiarity with common source control and bug tracking tools (Git, JIRA)
• A love for creating visuals, such as screenshots and videos, using screen capture and screen recording tools
• A self-starter, with great attention to detail, strong time-management skills and an eagerness to learn about complex systems quickly
• A passion for research, requirements gathering, planning, SEO writing, editing, proofreading and devotion to customer success

English is our company language, so it is important that you are able to communicate fluently. This is a full-time, remote contractor position and we are looking for candidates in EMEA. Working flexible hours is essential for our remote team to function. 

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

#LI-Remote

Location:  International, Anywhere; 100% Remote

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments

As an Advanced Support – Senior Manager, you will lead a team who are responsible in resolving the more technically challenging queries whilst also enabling the more junior members to achieve these outcomes themselves. We have an amazing Global Customer Support team ensuring that our enterprise customers around the globe receive world-class service of the highest level, and now we need you!

What you get to do:

This role will bring a strong level of ownership for your personal success in reaching your targets on a daily basis. You will go the extra mile to find creative solutions to accommodate customer requests and queries. As part of your role in this team, you will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, negotiate and provide information and solutions to customers and do so with the highest standards of professional customer care.

You will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. We believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. This role will bring a high level of accountability and you will thrive under pressure.

You will be able to communicate effectively and efficiently with all of our users who are seeking your help or advice. Your communications skills are critical for strengthening the relationships with our users. You will have contact with users through inbound & Outbound calls, Chat and Email channels.

You are able to coach, mentor and lead a team or managers, providing help when they need it and bringing out their very best. You know how to provide feedback and manage performance. You are a perfect match to what we are looking for if you find yourself constantly striving for more and doing your best every day to achieve excellent results

• Provide strong leadership that guides the team to think both tactically and strategically in the delivery of support.
• Be very customer focused with strong communication and interpersonal skills
• Deliver results against a defined set of objectives that includes tactical metrics, strategic innovation, and cross functional collaboration between disparate organizations internally.
• Establish team OKRs and metrics to keep team members accountable
• Develop, implement, and maintain effective internal and external communication
• Identify and plan for future resourcing needs
• Recruit and on-board staff as required
• Ensure effective communication within the business by holding staff meetings, and Employee roundtables to provide clear and concise direction;
• Develop and maintain effective management of staffing, training, coaching, performance standards, and supervision.
• Provide development to all levels of employees from Advisor to manager level, ensure successful succession planning within the operation;
• Ensuring targeted service and performance standards are achieved or exceeded.
• Manage metrics, customer satisfaction, and reporting on statistical performance levels related to the business.
• Develop analytic, strategic and technical resources to meet client expectations and ensure satisfaction.
• Manage escalations and collaborate with peers.
• Engage directly with customers (external and internal) as required to ensure customer satisfaction
• Ancillary project management.
• Ensure employee satisfaction, engagement and proactive retention
• Take ownership by coordinating the feedback to the customer where analysis is required from other implementation and development departments

The role is erse especially as you’ll be working with global clients and partners across multiple continents. In order to achieve this, you’ll first need to become familiar with transaction processing concepts. Agents receive and give training to colleagues across departments on a regular basis, thus you will be receiving extensive support.

Requirements:

What it takes to succeed:

• Bachelor’s Degree in Computer Science or Computer Engineering and/or equivalent working experience.
• Minimum 7-10 years of management experience leading a global customer service organization.
• 10+ years of professional experience in support or engineering in finance and/or technology.
• A proven track record of delivering exceptional service for customer
• Strong negotiation, interpersonal, written, oral communication and presentation skills required
• Experience building, operating and enhancing 24x7x365 customer support teams.
• Experience working cross-functionally and articulating complex problems clearly.
• A passion and talent for writing along with excellent verbal communication skills.
• Exceptional business acumen coupled with high emotional intelligence
• Excellent coaching skills required
• Fluent in English
• Demonstrated success in creative problem solving, finding viable alternative solutions to keep the customer’s issues resolved
• You Possess the ability to translate incidents into a systematic improvement in systems and processes.
• Team player skills to collaborate inside and outside the organization to achieve team and product success
• You have a Player/Coach mindset
• Open-mindedness, willingness to learn, and ability to fail fast to keep progress moving forward
• Passion to engage in solving customer issues and helping them succeed
• Experience with Postman or relevant tools
• Excellent verbal and written communication skills in English – to ensure customer issues and resolutions are understood, translated and documented accurately
• Working knowledge of Linux Commands, SQL scripts.
• Knowledge on DevOps automation tools is a plus i.e. Jenkins, ELK, DataDog, Terraform etc.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

#LI-Remote

Location:  International, Anywhere; 100% Remote

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

As a rapidly scaling digital payments company, Product is at the core of everything we do. We’ve built globally distributed teams and are looking for amazing Solution Architects to join us to ensure we continue to effectively scale in new & existing markets and build the best payment solutions in the world.

What you get to do:

A key part of your role as a Solution Architect in Paymentology will be guiding product & engineering teams to ensure conformation to your design, and governance through a well-formulated process.

You will work within a team product managers and multiple developers.

The ideal candidate will combine excellent technical skills and communications expertise with a collaborative approach that will demonstrate the value of communications and stakeholder engagement.

Requirements:

Paymentology’s Product Team currently has a number of new Solution Architect roles open:

What it takes to succeed as a Solution Architect (Portals)

• Together with the Portals Team, help design and build a state-of-the-art customer portal for Paymentology’s customers, which provides a one-stop-shop for card issuing and processing
• Experience having architected customer-facing portals
• Ability to propose effective solutions to challenges identified by the Product Manager via user stories, flow diagrams, and service diagrams and descriptions
• An understanding of business requirements and front- and back-end development and technologies

What it takes to succeed as a Solution Architect (Tickets)

• Investigate and solve critical, complex and highly technical issues using mostly code-level techniques, such as trace and source code analysis, debugging tools and reverse engineering techniques
• Responsibility for driving Product Engineering engagement
• Ability to handle highly complex, politically charged and financially important cases – by utilising your collaboration and conflict resolution skills – and acting as a key collaboration point for support teams
• Drive to become the world’s best in your area of expertise
• Ability to thrive under challenging circumstances and engage in difficult situations, while simultaneously learning

What it takes to succeed as a Solution Architect (Reporting) 

• Ability to collaborate with the Reporting Team to design and build state-of-the-art reports for Paymentology’s clients, which provide insights on payments and help clients with reconciliations requirements
• Experience having architected data-driven applications/reports
• Ability to propose effective solutions to challenges identified by the Product Manager via user stories, flow diagrams, and service diagrams and descriptions
• An understanding of business requirements and front- and back-end development and technologies
• Excellent problem solving skills, client facing expertise, SQL or NoSQL experience, and writing performance-optimised queries

What it takes to succeed as a Solution Architect (Rules Engine)

• Taking responsibility for ensuring that the definitions of solution designs are in line with the broader Rules Engine strategy, allowing for the appropriate integration of AI and Machine Learning at an operational level
• Experience with modern architectural patterns and approaches
• A deep knowledge of AI and Machine Learning
• Excellent problem solving skills and client facing expertise

English is our company language, so it is important that you are able to communicate fluently. This is a full-time, remote contractor position and we are looking for candidates in Europe. Working flexible hours is essential for our remote team to function. 

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

#LI-Remote

Location:  US Locations Only; 100% Remote

Cascade Financial Technology Corp is seeking a Technical Business Analyst to collaborate directly and document product features and enhancements for our Fintech Card Issuing Platform. Our Business Analysts are responsible for liaising, defining, and managing software builds through the review, analysis, evaluation, and documentation of executive leadership, client, system, and user needs.

By participating as a Subject Matter Expert (SME) in a cross-functional team through requirement definition and documentation along with the formulation of end-to-end workflows, you’ll be engaged in “all things product” in the SDLC of our projects – from conceptualization to implementation and release.

Our ideal candidate will have a passion for, and history of, documenting technical requirements and releasing top-notch B2B and B2C experiences on both web and mobile platforms, combined with an intimate understanding of database structures, API scripting, reporting methodology, and QA best practices.

WHAT YOU’LL DO

• Elicit and gather requirements by reviewing UI/UX and business needs in collaboration with our clients, UX designers, and executive leadership.
• Define product requirements and commit documentation within Atlassian. Confluence and JIRA, while ensuring successful knowledge transfers with technical team members.
• Construct workflows and wireframes in Balsamiq, LucidChart, and/or similar tools to demonstrate customer lifecycles, user journeys, and technical processes.
• Ensure all high-level designs and criteria are converted into user stories with clear acceptance criteria and use cases.
• Groom and manage backlogs of user stories, refinements and estimates based on priorities.
• Assess technical feasibility by working with technical leads to tie backend documentation and capabilities into requirements needed to accomplish the desired frontend UI/UX.
• Support Project Managers and Product Managers with agile ceremonies including sprint retrospectives, sprint demos, standups, sprint planning, and more.
• Support quality assurance for user story acceptance by working with QA Engineers to ensure that the delivered features meet client acceptance criteria with appropriate test cases.
• Support SCRUM teams with general inquiries around requirements by answering questions and coordinating with stakeholders on retrieving the needed information.
• Work with CTO and development leads to diagram system processes and flows.
• Contribute to continuous improvement of business analysis best practices and methodologies.

WHAT YOU’LL BRING

Experience and Knowledge:

• Bachelor’s degree in Business Administration, Computer Science or a related degree.
• 5+ years of experience working as a Business Analyst and/or Developer with exposure to both Front-end and Back-end development.
• 5+ years of experience working within the technology or software development industry. (Fintech experience is a bonus)
• Deep knowledge of Atlassian (JIRA/Confluence) products.
• Deep knowledge of LucidChart/Visio/Balsamiq products.
• Fundamental knowledge of Microsoft SQL and DBs.
• Fundamental knowledge of REST APIs.
• Working knowledge of Microsoft Office products.
• CSPO certified SCRUM Product Owner preferred.

Capabilities:

• Capability to define requirements on a “green field” product from conception to launch.
• Previously worked on custom B2B and/or B2C payments products delivered to market.
• Ability to convey complex system specifications via organized product requirements.
• Proactive communication style with the ability to act as a thought and collaboration lead.
• Strong problem-solving and creative capabilities.
• Strong technical skills with the ability to conceptualize databases and test partner APIs.
• Strong organizational skills with the proven ability to complete complex tasks on multiple projects with minimal supervision.
• Strong interpersonal skills with the ability to work effectively in a distributed team environment.
• Naturally curious with a desire to discover solutions to both everyday and unique situations.
• Passion for technology and innovation.
• Contribute to an efficient agile workflow: For each hour of your time, can you save our development teams 10 hours?

Job Type: Full-time

Work Location: Las Vegas, NV (or Remote for Right Candidate)

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Life insurance

• Paid time off

• Stock Options

• 401K

Our Vision

We Power What FinTech Innovators Imagine.

Our Mission

Our mission is to empower our clients to launch the most innovative and inclusive payment products and services in the world. We will enable our clients to get their products into the market quickly with high-quality and easy-to-use API’s, mobile-first web designs, and smartphone applications. We will provide innovative technology through the Cascade Cloud and deliver best-in-class client services with a sense of warmth, inidual pride, and company spirit.

Our Values

• Accountability: Follow Up and Follow Through in everything we do.

• Quality: To go above and beyond, never compromising on quality, by continuously developing robust and secure products and services.

• Innovation: To leverage collective genius to empower innovation in everything we do.

• Service: To be obsessed with delivering success by best understanding and satisfying the needs of our clients.

• Integrity: To be honest, transparent, and committed to doing what is best for our clients and our company.

• Teamwork: Foster collaboration to achieve greatness and personal growth.

• Happiness: Paying for what you want should be easy. We view our role as not only making payment technology secure, easy, and accessible for our clients, but in helping their customers get what they want when they want it. In short, we want to make everyone who comes in contact with our products and services happy…Every. Single. Time.

Location: US Locations Only

Location:  International, Anywhere; 100% Remote

Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 50 countries, at scale.

Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.

The role of the Advanced Customer Support Services Engineer is to help the support team resole the more technically challenging queries whilst also enabling the more junior members to achieve these outcomes themselves. We have an amazing Global Customer Support team ensuring that our enterprise customers around the globe receive world-class service of the highest level, and now we need you!

What you get to do:

We are looking for an enthusiastic, disciplined and dedicated inidual who has a passion for working in the world of technology and mobile payments.

• Provide technical and business-related knowledge to the L1 team to help resolve customer queries, this includes knowledge management (documentation)
• Detect possible service interruptions to our partners and anticipate potential problems
• Incident Management and Root cause analysis (mature problem, configuration, change mgmt., process)
• Analyze service performance trends
• Escalate to appropriate group a detailed issue tracking (ticket), status update to logger (requester)
• Process automation capabilities & detect possible procedural improvements
• Resolve customer queries that have been forwarded by the Level 1 team
• Take ownership by coordinating the feedback to the customer where analysis is required from other implementation and development departments
• Perform customer service monitoring value analysis
• Carry out specific research for technical queries both internal and external
• Coordinate minor configuration changes that must be performed by customers
• Monitoring of specific transactional flows
• Participate in monitoring of internal operational processes
• Creation of system generated alarms to anticipate potential partner service interruptions

The role is erse especially as you’ll be working with global clients and partners across multiple continents. In order to achieve this, you’ll first need to become familiar with transaction processing concepts. Agents receive and give training to colleagues across departments on a regular basis, thus you will be receiving extensive support.

Requirements:

What it takes to succeed:

This role will bring a strong level of ownership for your personal success in reaching your targets on a daily basis. You will go the extra mile to find creative solutions to accommodate customer requests and queries. As part of your role in this team, you will answer inbound calls and emails from customers in an efficient and timely manner. You will troubleshoot, negotiate and provide information and solutions to customers and do so with the highest standards of professional customer care.

You will enjoy working in a dynamic fast paced environment where you are ready to step outside your comfort zone from time to time. We believe there is no failure, there are only opportunities to embrace and learn from new experiences as we move forward. This role will bring a high level of accountability and you will thrive under pressure.

You will be able to communicate effectively and efficiently with all of our users who are seeking your help or advice. Your communications skills are critical for strengthening the relationships with our users. You will have contact with users through inbound & Outbound calls, Chat and Email channels.

You will wear multiple hats on any given day, and you will know when to roll up your sleeves and get your hands dirty and know when to pull back and educate and enable the L1 support team to do the job just as you would do.

• Bachelor’s Degree in Computer Science or Computer Engineering and/or equivalent working experience
• 5 plus years of Application/Product support experience
• Passion to engage in solving customer issues and helping them succeed
• A developed approach to troubleshooting customer and technical issues
• Demonstrated success in creative problem solving, finding viable alternative solutions to keep the customer’s issues resolved
• Ability to manage and prioritize daily tasks based on business impact, maintaining focus on service level agreements
• Team player skills to collaborate inside and outside the organization to achieve team and product success
• You have a Player/Coach mindset
• Open-mindedness, willingness to learn, and ability to fail fast to keep progress moving forward
• Experience with Postman or relevant tools
• Excellent verbal and written communication skills in English – to ensure customer issues and resolutions are understood, translated and documented accurately
• Working knowledge of Linux Commands, SQL scripts
• Knowledge on DevOps automation tools is a plus i.e. Jenkins, ELK, DataDog, Terraform etc.

What you can look forward to:

At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a erse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.

#LI-Remote

Sr. Technical Writer

REMOTE, US 

PRODUCT DESIGN

FULL-TIME

Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.

Xometry is looking for a Technical Writer to join a new writing team within Product Design. Reporting to our Manager of UX Writing and Technical Content, you would be responsible for creating, improving, and standardizing internal and external documentation.

Team Values

We support each other’s success. We take it as both an inidual and a team responsibility to foster an environment of support and learning. We are resources to each other; we share knowledge regularly, share feedback freely, and coach each other as peers. We support each other through challenging situations, pick each other up when we make mistakes, and celebrate our wins together.

We take the time to understand and listen to each other. We create space for people to offer different (and sometimes differing) perspectives and incorporate that into our decision-making. We look to highlight our inidual strengths and find ways to incorporate them into our research practice.

We are flexible. We have the flexibility to approach our work using the techniques and methods appropriate to the problem at hand. At the same time, we can rely on the systems and guidelines that we’ve developed to feel more confident that their decisions fit within our strategic direction.

We are collaborative. We gather perspectives from our customers, our stakeholders, and our colleagues to help make informed decisions about the direction of our experience. We have a seat at the table, and we use it to facilitate richer discussions about our customer’s needs.

Responsibilities

Creating methods and systems to improve the breadth and depth of internal documentation.

Updating existing documentation as the platform grows and changes over time.

Writing guides and FAQs for new and existing features.

Collaborating with designers, researchers, developers, and product managers on technical and project documentation.

Working alongside other members of the writing team to improve consistency and quality of language throughout the company.

Performing internal and external research to establish best practices and reduce knowledge gaps.

Who You Are

You have 3+ years of experience as a Technical Writer at a SaaS or tech company.

You have worked on cross-functional teams alongside subject matter experts.

You have experience organizing internal documentation to improve usage and find-ability.

You can prioritize and manage your own work.

You have experience learning and writing about new industries.

You have experience building relationships across multiple departments.

You have a strong eye for detail.

You can explain complex ideas concisely.

You are comfortable providing and receiving feedback in a group setting.

You can clearly articulate your decisions.

If this job isn’t for you but you have a friend who may be a perfect fit – share this job with them!

Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Senior Product Data Analyst

at Oyster

Remote

One platform, a whole world of opportunity

Right now, the best jobs are limited to people in a handful of the world’s wealthiest cities, yet brilliant people are everywhere. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We’re proof that companies don’t need an office to create a highly-engaged culture. Since the company’s inception in January 2020, Oyster has:

Created a fully-distributed, vibrant team of 500+ employees across 60+ countries

Established a erse leadership team and an employee base that’s 60% female

Achieved one of the highest employee engagement scores in its class

Raised $150 million in Series C funding at a valuation of over $1 billion!

Our momentum speaks to the power of global employment and we’re just getting started! If you want to change the world with Oyster and be empowered to work remotely while doing so, we’d love for you to apply!

Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever.

To create the best experience for our new hire (you?!) this role does require that you are based within +4 to -8 UTC

We are hiring a Senior Product Data Analyst to join our expanding Data Insights team. You will support our product teams as we continuously ask, who are our users and how do they use Oyster’s solution? You would help us make data driven decisions and build systems, tools, and processes from the ground up.

You will be working closely with product managers, designers, platform engineers, and data engineers.

What you’ll do

• Create reports and dashboards showing the impact of new features and product enhancements using platform data, user behaviors, and cross functional data in Marketing, Sales, Customer Operations, Finance
• Identify data that we need but do not have today
• Recommend changes to product capabilities or user experiences based on data
• Monitor product-wide metrics and user behaviors for issues, trends, and experiment proposals
• Mentor product teams to use our product analytics tools so they can help themselves
• Research and implement new tools that improve our data insights
• Be competent. Embrace the uncomfortable. Always be learning. Be unquestionably ethical and transparent. Have humility. Work hard. Celebrate wins. Be a team player.

What we’re looking for

• 3+ years of work experience in product and business analytics
• Excellent SQL skills
• Experience with product analytics and BI tools and willingness to learn new solutions
• [BONUS] Experience with B2B SaaS
• [BONUS] Experience working with products and technology supporting HR, Payroll, Benefits, or Time Management operations
• [BONUS] Experience working on teams at a globally distributed company

You’ll also need…

• A reliable home internet connection (or be able to get one)
• Fluent English language skills

How we work together at Oyster

Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world one global hire at a time. Everything we do ladders up to our mission and that doesn’t just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work and we share how we work in the Oyster Public HQ to help other global teams learn from our experiences.

How YOU work

Different countries have different statutory benefits, different cultures have different norms, and different people have different needs! In order to best support and encourage our erse team, we’ve created How YOU Work; a program of policies, practices, and perks to support your whole human experience as an employee at Oyster.

• Work from anywhere: Oyster is a borderless, HQ-less company. As long as your work gets done on time, your team has the support they need, and you’re authorized to work where you live, the world is truly your Oyster.
• Paid time off: We’re all about taking breaks we all need it. Oyster provides employees with 40 days off each year, which includes public/bank holidays and vacation/holiday leave (unless your country mandates more).
• Mental health support: We consider your mental health a top priority. We offer access to Plumm, a mental well-being service, to support your mental health.
• Wellbeing allowance: Each month, Oyster will top up your Juno wallet with a wellbeing allowance. Juno Points can be applied to anything that helps you show up to work as your best self, whether that’s your internet bill, a class, gym membership, or houseplants. The choices are endless!
• Flexible parental leave: Families are created in lots of different ways. Our parental leave policy applies to all employees who are becoming parents, regardless of how they become a parent. Oysters are eligible for a minimum of three months of paid parental leave and your job will be held for 12 months (or longer if required by local jurisdiction).
• WFH stipend: We give you a laptop and $1500 for equipment so you can have your remote office up and running in no time. Check out Equipment at Oyster for more details.

The best jobs should be available to everyone

At Oyster, we celebrate a variety of perspectives and experiences and we’ve intentionally built our product and our company with an inclusive, global mindset. We know from experience that people from underrepresented groups often don’t apply for roles they don’t feel they meet all the criteria for. We’re committed to elevating talent by creating a trust-based environment where we can all thrive together. So if you think you have what it takes, but don’t necessarily check every single box, please consider applying. We’d love to hear how you might contribute to our mission and our team.

Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. Please email [email protected] with the subject line: Interview Accommodations if you require any reasonable accommodations throughout the recruiting process.

Application Specialist

REMOTE

Boston, Massachusetts, United States

Fast Four

Full time

Description

Fast Four is hiring an Application Specialist!

Zone & Co’s recent acquisition of Fast Four has provided us many opportunities to continue to grow our (now combined) teams. We are a premier NetSuite Solution provider, a proud member of the Suite Developer Network, and creator of the #1 cloud billing & revenue solution – ZoneBilling. We work daily to change the way businesses innovate at scale using comprehensive cloud technologies built from core cloud systems – like Oracle NetSuite. We design our products to solve the real-life challenges of our customers, which we know all too well as ex- CFOs, Accountants, Project Managers, Developers, and more.

This is an incredibly exciting and momentous time for Zone with our recent funding, and Fast Four acquisition, so there’s a wonderful amount of opportunity to make your mark and make an impact.

About the job:

You are the backbone of our SuiteApps delivery in the North America region and central to everything customer related from the point of an order being received. You will be required to: configure our solution within the customer’s NetSuite environment; provide remote training to users (initially with assistance from other consultants); and also handle general support and user queries, again with additional support from our wider team as required.

Excitingly, you will also work closely with our amazing product team to log feedback and ideas for future development to ensure that our SuiteApp is optimized for the market, and importantly, continually evolves to meet real customer demands.

In addition to customer facing activity, you will also be key in supporting NetSuite partners (who resell our software) by installing apps, configuring demo accounts and providing localized expertise for their growing customer base.

Requirements

Application Specialist Responsibilities:

• Configuring the application for new customers in North America
• Project manage the implementation from A to Z, dealing with different stakeholders
• Train the customer’s team to use the application in an optimal way
• Provide support and Q&A to end-users after go-live
• Hand over to our Support Team once the implementation is completed
• Support other colleagues in the team with your in-depth knowledge of our SuiteApps

About our applications (Scan & Capture and Bank Reconciliation)

We have developed four add-ons to the NetSuite cloud ERP platform, used by 500 customers globally.

The two largest apps are Scan & Capture (OCR of vendor bills to automate entry, the app includes e-invoicing) and Bank Reconciliation (automated entry of bank transactions).

Scan & Capture automates the creation of Vendor Bills and Credits in NetSuite using OCR technology. The application was completely built inside of NetSuite and is currently the only native A/P Automation application available on the market. The app supports both PDF files and E-invoices and offers ton of additional value add for NetSuite customers like:

• PO Matching
• 3-way matching
• Workflow support
• Split screen functionality
• And much more

Scan & Capture is our fastest growing Suite App we added over 200 customers in 2020 alone.

The Bank Reconciliation SuiteApp is an application to import and process bank statement transactions. Thanks to an extended matching logic, it helps the customer save hours of processing bank transactions in NetSuite. This SuiteApp automatically creates and reconciles everything in one step within NetSuite.

The ideal candidate qualifications:

• You have worked with NetSuite, either as an implementation consultant, administrator or a financial user.
• You are satisfied when the customer is satisfied.
• You are the type of person that will dig into a software problem and find a solution.
• You have a positive attitude. Our customers undergo large and complex change projects that can be stressful. You patiently listen to them and address their needs.
• You always find ways to make your life easier, by improving the way you do things or automating repetitive tasks.
• You have some affinity with finance, as our software solutions are focused on automating financial processes.
• You are available full time
• You currently live (and are eligible to work) in the US

Benefits

Benefits at Zone are all about helping you lead a fulfilling life outside of work. We know work is only one part of your life, so we do everything we can to support it. We offer fully paid parental leave. We provide an initial stipend for setting up your home office. It’s important to note that Zone & Co is a fully remote company, and this is a remote job. All on top of fully-covered, top-tier health insurance and unlimited vacation. See our full list.

We strongly encourage candidates of all different backgrounds and identities to apply. This is an opportunity for us to bring in a different perspective and we’re eager to further ersify our company. Zone & Co is committed to building an equitable, inclusive, and supportive place for you to do some of the greatest work of your career.

Zone and Co is an Equal Opportunity / Affirmative Action employer committed to ersity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

We’re excited to hear from you!

Title: Data Analyst

Location: United States

Company Overview

At Modernize (a QuinStreet ision) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation connecting homeowners with high quality contractors in the $300 billion annually grossing home improvement market. We’re working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.

We’re looking for sharp, motivated iniduals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You’ll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.

Covid-19 Hiring Update: As a company, we’ve transitioned to a work-from-home model and will continue to interview and hire during this time. This role is expected to begin as a remote position. We understand each person’s circumstances may be unique and will work with you to explore possible interim options.

Job Category

As a key member of the Strategic Marketing & Analytics team, you will be responsible for data-driven insights that enable QuinStreets Marketing and Media teams to maximize profitability while developing customer relationships. You will gather, organize, and aggregate complex sets of data in order to produce meaningful business insight in areas such as ad network optimization, ad merchandising, marketing performance, quality monitoring, partner development, product testing, and more. You will also communicate your insights and findings to various members of our Client, Media, Analytics, and Executive teams.

Responsibilities

• Develop a deep understanding of the related data sources and leverage them to inform business decisions
• Develop a deep understanding of our analytical tools and the automation of business processes and decision-making
• Leverage erse problem-solving strategies and balance multiple simultaneous efforts in a dynamic and high velocity environment
• Dive into business problems and analyze opportunities for growth
• You will be a locus for understanding advantages, weaknesses, and deploying creative approaches to analytical problems
• Communicate these insights in an effective and timely manner, responding to the analytical needs of the business, and delivering actionable plans for improving our business.

Qualifications:

• 1-2 years of experience in an analytical role is required
• Inquisitive mindset that is willing to challenge the status quo and various stakeholders
• Ability to digest disparate datasets and visualize key trends or takeaways from raw datasets
• Excellent communication and presentation skills with the ability to synthesize key takeaways and present data-proven results
• Strong analytical, organizational, and problem-solving skills including abnormality detection, predictive analysis, market segmentation, and competitive analysis.
• Experience in using SQL with enterprise datasets is required
• Experience in R or Python is required
• Experience with Tableau or other related Business Intelligence Tool is required
• Experience with automation in an enterprise setting is a major place

#LI-REMOTE

Modernize (a QuinStreet ision) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.

Compensation Analyst, Programs

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

• In-office locations: New York, NY, USA; Atlanta, GA, USA; Boulder, CO, USA; Chicago, IL, USA; Mountain View, CA, USA; Seattle, WA, USA.
• Remote location(s): United States.

Qualifications

Minimum qualifications:

• Bachelor’s degree in Economics, Psychology, Statistics, Business Administration, or another field that uses quantitative analysis, or equivalent practical experience
• 5 years of experience in investment banking, strategy consulting, executive compensation, consulting, or other relevant fields

Preferred qualifications:

• Experience managing data sets and presenting findings to stakeholders
• Experience with SQL and/or R.
• Experience in People Operations/Human Resources

About the job

Our Googlers are innovative, take big risks and get things done, and our compensation plans are designed to reward them accordingly. On the leading edge of the compensation field, our team runs cyclical cash and equity programs and takes the notion of “Total Rewards” to new heights. We always aim to better recognize outstanding performance, so as a member of this team, you’re an unconventional thinker and are willing to make bold bets. You take Googlers’ feedback seriously, and collect it often to continually improve and enhance our programs through a two-way dialogue. Combining data and feedback from our Googlers with the latest industry research, you make large-scale, data-driven decisions that impact Googlers in a meaningful way.

You are comfortable managing several projects at once, and help key decision makers make sound choices by analyzing data and working on critical issues.

Great just isn’t good enough for our People Operations team (known elsewhere as “Human Resources”). We bring the world’s most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more erse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.

Additional Information

(Colorado only*) Minimum full-time salary range between $120,000 – $129,000 + bonus + equity + benefits. *Note: Disclosure as required by sb19-085 (8-5-20) of the minimum salary compensation for this role when being hired into our offices in Colorado.

Responsibilities

• Build data models and analyses leading into each planning cycle and manage tools and resources available for the organization’s use during planning.
• Build reusable technology to scale and sustain program delivery and reusable analytics to automate insights and findings.
• Manage data sets and derive meaning from the numbers and convey findings to leadership.
• Participate in the research, development, and administration of assigned programs, and monitor program success. Play a governance role in the creation, consultation, and review of compensation policies and processes.
• Work on projects such as market data benchmarking, performance rating analysis, and compensation policies. Analyze compensation outcomes, draw conclusions and make recommendations for future consideration.

Title: Data Associate II

Location: Remote

WHO WE ARE:

ActBlue builds and maintains a powerful online fundraising platform for Democratic campaigns, progressive organizations, and nonprofits working to create a better future. We put power in the hands of small-dollar donors by making it easier for grassroots supporters to make their voices heard and by helping thousands of groups from presidential candidates to environmental organizations build people-powered movements.

We’re a nonprofit organization, and our team has a big impact on the future of our country. Each and every one of us, from the political activists to the tech innovators to the customer service pros, is fully committed to our mission.

THE OPPORTUNITY:

The Data and Reporting department (ODR) members serve as the data experts under the Outreach umbrella of ActBlue. This role is embedded with the Data Systems team, which provides the Outreach departments with expertise in data hygiene and management. The team drives innovation and improves operations within our CRM by using complete, clean data. This role will lead the maintenance of the Outreach CRM by automating workflows that promote data hygiene to improve the Outreach user experience and boosting the analysis that drives internal decision making.

WHAT YOU WILL DO:

• Collaborate in the technical requirements and design for the merging, cleaning, matching of Outreach data from various sources to facilitate strategic capture of information and retention of institutional knowledge.
• Assist in optimizing Outreach data systems to effectively leverage insights according to strategic and programmatic goals.
• Participate in conversations with internal data stakeholders regarding Outreach data enrichment and utilization.
• Apply knowledge and techniques of database design to monitor the Outreach database and align Outreach data with other internal systems.
• Monitor workflows and integrations used to gather accurate data, identify issues with data flow, and work with stakeholders to resolve identified issues.
• Assist in the monitoring of data standards, procedures, and integration of systems through robust documentation.

WHAT YOU BRING:

• Two to four years of experience with maintaining a CRM for multiple stakeholders, such as HubSpot, strongly preferred.
• A passion for data infrastructure solutions and a track record for designing and delivering products that promote better data infrastructure.
• Strong SQL and Excel/Google Sheets skills with the ability to learn other analytic tools.
• Experience working in political, issue-oriented, or nonprofit environments preferred.
• Experience working with APIs and ETL workflows.
• An understanding of how data capture can be elevated into reporting insights and analyses.
• Coding experience in either Python or R and familiarity with BI tools preferred.
• Self-starter mentality: capable of working independently in a fast-paced environment.
• Strong project management capabilities.
• Ability to multi-task various projects at one time.
• Demonstrated commitment to ersity and inclusion.
• Excellent organization skills and attention to detail.

LOCATION AND COMPENSATION:

This posting is for a full-time, remote, salaried position. ActBlue is currently authorized to support remote work employees in Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., and Wisconsin.

Salary Range: $80,000 – $92,000, depending on experience

The terms and conditions of this position are subject to a collective bargaining agreement with the Campaign Workers Guild, the exclusive bargaining agent of covered ActBlue employees.

BENEFITS:

• Flexible work schedules and an unlimited time-off policy
• Fully paid and trans-inclusive health, dental, and vision insurance for employees and their families
• Automatic 2% 401K contribution, plus up to 6% match
• Three months paid parental leave for all new parents, adoptions included; 4 weeks of a fully paid flexible work schedule; plus an additional one week of paid leave and an additional one week of flexible work schedule for every full year the employee has worked for ActBlue
• Commuter or home-office benefits, including a $1,000 home-office setup allowance for all new full-time remote employees
• Additional perks including quarterly snack deliveries and digital subscriptions to the Boston Globe & New York Times

ActBlue is unable to sponsor work visas at this time.

INCLUSION STATEMENT:

Women, people of color, LGBTQIA2S+ iniduals, and members of other minority or marginalized groups are strongly encouraged to apply. ActBlue is an equal opportunity employer and does not discriminate against candidates on the basis of race, ethnicity, religion, sex, gender, sexual orientation, gender identity, disability status, or veteran status.

ActBlue is also committed to providing reasonable accommodations to iniduals with disabilities throughout the interview and employment process, including using our online system to apply for a position.

*ActBlue will never ask candidates to buy equipment, nor will we email from anything other than an actblue.com or actbluetech.com email address.

Manager, Cloud Engineering

Remote – United States

Olive addresses healthcare’s most burdensome issues with AI and intelligent automation, driving connections between siloed systems that reduce costs and increase capacity for health systems and payers. The team members supporting the company’s mission leverage tools and workplace flexibility that support their personal and professional goals. With Olive’s distributed work environment, teams across the U.S. collaborate and engage in meaningful work that connects the healthcare industry for patients. At Olive, we’re improving operations today so everyone can benefit from a healthier industry tomorrow.

Our Infrastructure team is looking for a Manager, Cloud Engineering to continue to advance the cloud capabilities and services/systems for our internal engineering teams. As part of our engineering team, you’ll be responsible for ensuring Olive’s applications build, deploy and run smoothly. You’ll help keep our infrastructure up to date, and use new and existing tools to solve technical problems. At Olive, automation, reliability and efficiency are part of everything we do.

Responsibilities

• Collaborate with the Product team, Engineering Directors and other Engineering Team Captains to plan execution of the Product Roadmap.
• Handle Human Resources management of a team of Infrastructure Engineers including the following:
  • Regular 1on1s
  • Working with HR on any corrective action meetings for direct reports
  • Approve timecards of Engineering Interns that report to you.
• Help maintain and contribute to the collaborative Engineering culture.
• Foster proactive and cooperative relationships within engineering teams at Olive.
• Work with a variety of technical and non-technical people.
• Embrace changing requirements.
• Mentor and lead other engineers and help them adhere to our best practices while embracing new technologies.
• Help automate building out each environment using the GitOps philosophy with Terraform.
• Work closely with our Cloud Security Ops team to implement best practices when it comes to securing our application and infrastructure.
• Empower our cross-functional teams to deliver quality software by enhancing the developer experience of their local development by bringing new and innovative practices

Requirements

• 3+ years of leading a team (can include project teams)
• 3-5 years hands on experience in DevOps/IAC and container technologies
• Be an AWS platform expert in the “core” infrastructure areas (VPC, EC2, RDS, S3, etc.)
• Ability to multi-task and effectively manage multiple projects, competing priorities and adeptly re-prioritize based on changing needs
• Demonstrable written and verbal communication skills
• Must be flexible and adapt well to change
• Ability to communicate technical information to technical & non-technical stakeholders
• Bachelor’s degree in Computer Science or related field or equivalent experience

At Olive, we’re committed to growing and empowering an inclusive community within our company and industry. This is why we hire and cultivate erse teams of the best and brightest from all backgrounds, experiences, and perspectives across our organization. Research shows that oftentimes women and other minority groups only apply to open roles if they meet 100% of the listed criteria. Olive encourages everyone — including women, people of color, iniduals with disabilities and those in the LGBTQIA+ community — to apply for our available positions, even if they don’t necessarily check every box on the job description.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned.

This job description does not constitute a contract of employment and Olive AI, Inc. may exercise its employment-at-will rights at any time.

Benefits

We take the health and happiness of our employees seriously and consistently evaluate new ways to provide an amazing place to work. From retirement planning, to a wellness program designed to actively incorporate mental and physical wellness into daily interactions amongst fellow Olivians, we make sure to take care of our own.

• Health, Dental, and Vision insurance that starts on your first day at Olive with 100% of premiums covered for team members and 75% covered for dependents
• Monthly Grid stipend to cover work related expenses
• Unlimited PTO
• Telemedicine
• EAP/Mental health resources
• Family-building and fertility support via Kindbody
• 12 weeks of parental leave
• 401(K) match
• Wellness program
• Stock Options

Title: Senior Technical Writer-Editor

Location: United States

Overview

Are you a Senior Technical Writer/Editor that would like to be part of delivering initiatives for digitization, automation, modernization, infrastructure, security, and interoperability of systems and processes to provide Veterans and their families the most efficient and timely service and benefits resulting in a positive impact for millions of people? If so, we may have an opportunity for you!

Responsibilities

• Distills technical information with ease and clarity. Manage content on SharePoint sites and other online resources. Writes and edits procedural documentation such as user guides, SOP’s, and manuals
• Determine the type of publication that will best serve the project requirement
• Meet with SME’s, Program Manager, and Project Managers to learn about specific products or processes.
• Research product samples to fully understand product
• Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding
• Plan writing process and sets timelines and deadlines.
• Create and work with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process. Gathers feedback from customers, designers, and SME’s to improve technical document
• Perform other related duties as assigned

Qualifications

• Experience with documentation tools such as Microsoft Word, Adobe FrameMaker, diagram creation tools, project schedule software, Microsoft SharePoint. Ability to support project documentations
• Experience creating project documents including project installation, modification, administration support guide. Must be experienced wordsmith and the ability to translate technical documents
• Experienced writing administrative support guide, troubleshooting guide, user/analyst guide, physical and logical layer diagrams, and other necessary project documentation
• Experienced with digital publishing to SharePoint
• Preferred Experience:
  • Experience with SharePoint (how to create and manage the content), and web design
  • Experience with Visio
  • Experience with Adobe Acrobat
  • Experience with Streams – to edit transcripts
  • Light graphic knowledge (working with Gimp or similar software)

Education:

• Bachelor’s Degree In Engineering, Computer Science, Systems, Business or related scientific/Technical discipline 10+ years work experience

Clearance:

• The ability to pass a Tier 2/Modest Background Investigation

Location:

• Remote, USA.
• Monday – Friday (7:00 AM – 3:30 PM CST Time)

Title: Data Engineer

Location: San Francisco, Remote

COMPANY

At 0x Labs, our mission is to create a tokenized world where all value can flow freely. 0x Labs is the parent company of several cutting-edge technologies and initiatives within the crypto space, representing a tight-knit group of teams that work together toward actualizing that mission.

The 0x core team builds across the entire 0x stack from protocol-level development through end-user products. In joining us, you’ll take part in transforming the way that value is exchanged on a global scale. We’re passionate about open-source software and decentralized technology’s potential to act as an equalizing force in the world, and our technology is deployed by a wide array of projects at the forefront of internet and economic advancement.

We’re a remote-first company with core contributors in nearly ten countries and over twice as many cities. Our headquarters is in San Francisco, with an office available for anyone on the team to use at any time.

We’ll consider your application regardless of where you call home.

WHO YOU ARE

You’re excited about the opportunity to shape 0x’s culture and practices. You thrive in ambiguity, and you’re excited about converging on salient ideas and solutions. You’re highly motivated to advance not only 0x through data, but to do the same for our growing ecosystem and the broader Ethereum community.

You’re experienced and comfortable with being the ultimate data guardian of your organization. You strive for excellence when it comes to establishing high standards in company data hygiene, and take proactive action to establish it. You naturally form and test theses against large data sets to help drive product decisions and company strategy. You enjoy sharing your findings and presenting them both internally and externally, tailoring your language and visualizations to the audience. Working with experimental and cutting-edge technology inspires you, and you find the process of solving problems without a known best practice motivating.

The data engineering team is responsible for maintaining and upgrading the technology that extracts and processes blockchain data and exposes it to internal and external teams. You will be partnering with Data Scientists, Product Managers and Engineers to translate business needs into requirements, resulting in meaningful recommendations and actionable strategies. The ideal candidate has passion for operating in white space and building solutions from the ground up in a fast-paced environment.

RESPONSIBILITIES

• Work with the Data Team, PM and Engineers to help us answer questions about problems we’re facing, and translate business needs into actionable data signals
• Develop and maintain a combination of real time and batch ETL pipelines powering 0x’s data sources.
• Own the public 0x Data API, that will support internal products and external integrations
• Canonicalize metrics and construct dashboards to help teams mark progress and measure success.
• Collaborate with analytics platform partners to make sure 0x data is represented accurately
• Help 0x ecosystem and broader Ethereum ecosystem by contributing to open source, publishing data sets and analyses, and establishing best practices for working with blockchain data

REQUIREMENTS

• 2+ years experience as a Data Engineer, Data Scientist, or Analyst
• Experience building ETL pipelines
• Experience with Apache Kafka or other data queuing systems
• Familiarity with programming (ideally in Rust and/or TypeScript/Node, but we’re flexible)
• Passion for the benefits of decentralization and the 0x mission
• Exhibit our core values: do the right thing, consistently ship, and focus on long-term impact

PREFERRED

• Experience interacting with Ethereum nodes / web3
• Experience analyzing, cleaning, and preparing reports with blockchain data
• Experience with Apache Airflow

BENEFITS

• Competitive salary and equity with occasional cryptocurrency-based perks
• Comprehensive insurance (medical/dental/vision) 100% covered for you and your family
• 401k, HSA, and FSA for U.S.-based employees
• Stipend for your ideal remote / WFH set-up: laptop, headphones, and any other work gear you may need
• Flexible hours and a long-standing, supportive remote environment
• Monthly co-working space and mobile phone expense
• 12-week paid parental leave
• Great office conveniently located in Soma/East Cut, SF, available for all team members
• Daily at-home lunch delivery in SF and additional meal reimbursements
• Unlimited vacation: Take time when you need it (and we really mean it)
• Multiple annual in-person team meet-ups around the globe

0x Labs and its associated entities (0x) are dedicated to fostering ersity, inclusion, and belonging in its teams and workforce, and are proud to be equal opportunity employers. 0x does not make employment or hiring decisions on the basis of race, color, creed, religion, sex, sexual orientation, gender, gender expression or identity, age, disability, veteran status, marital status, pregnancy, citizenship, national origin, or any other basis that is protected by applicable local, state, or federal laws. 0x will also consider qualified applicants with arrest and conviction records in a way that is consistent with San Francisco’s Fair Chance Ordinance and similar local laws.

Location:  International, Anywhere; 100% Remote

About OPEN

The Online Progressive Engagement Network (OPEN) is a not-for-profit organisation that supports digital campaigning groups in more than 19 countries to share knowledge, build connections across borders, and run collaborative campaigns on a range of issues, all in order to win progressive change.

Summary

OPEN is looking for a creative, motivated and experienced community coordinator specialist who can foster deeper connections in our technology community. Our community members, all not-for-profit digital campaigning organisations, range from large and established NGOs with millions of members, to small start-ups breaking new ground in their countries. They’re all committed to innovative, accessible campaigning that makes people power win.

As the Community Engagement Coordinator – Technology, you will be a part of our Technology Team, consisting of OPEN’s Chief Technology Officer and the Director of Engineering. Together, you will ensure OPEN’s online tech community thrives! 

The OPEN tech community includes around 150 staff at our 20 member organisations, who work in tech, digital or data, or have an interest in these activities. This role exists to strengthen this community, make inidual and group connections, and foster an inclusive and accessible environment in which ideas can be shared, know-how built up, and capacity increased. Success in this role is OPEN member organisations creating more impact, through tech/digital/data activities which are enhanced by being part of the tech community. 

Duties and responsibilities

• Driving activity and useful knowledge transfer and mutual aid through online platforms including Slack and email.
• Creating content for and distributing newsletters and other knowledge bases (including written, audio and video content), and packaging up content from others in suitable formats to share.
• Organising, hosting and facilitating events, both online and in person, including workshops, discussion groups, roundtables, talks, “show and tell” demos, learning sessions, creative sessions, networking events, coworking, and other types of events.
• Monitoring community health, and spotting opportunities for improvement (and risks to be avoided).
• Reporting on community engagement metrics, assessing pain points for organisations, and developing appropriate plans to address.
• Managing the member staff onboarding and offboarding processes with appropriate staffing data management.
• Supporting members in finding information, making connections, helping each other out, including hands-on work making appropriate introductions and connections, and also creating and improving low-friction systems to support these activities.
• Supporting the OPEN team in delivery of events and activities online and offline, including major Summits (multi-track events with 100+ attendees) as well as smaller sessions.
• Setting goals for community activities, creating work plans to deliver those goals, and organising review and learning during and after key activities/time periods.
• Fostering an inclusive, friendly, and supportive community culture, appropriate for OPEN’s mission and global reach, and reflective of the skills and practices of tech/digital/data staff.
• Making it as easy as possible for community members to engage in a meaningful way enhances their impact day to day.
• Following key developments on mailing lists, Slack, social media and other forums – and inviting people and organisations to participate in relevant projects, activities and events.
• Doing unexpected stuff spontaneously – helping to organise something you’ve never done before, connecting people that you’ve never met before, or pitching something you’ve never thought of before.
• Building the OPEN network around the world – including helping to set up, and encouraging others to set up, cohorts and peer mentoring groups around specific topics.
• Developing processes and systems to help support our network, including playbooks, handbooks and governance and peer support structures (such as advisory groups), and improving these once in place.  
• Developing processes and systems to help the central OPEN team communicate with, monitor, and understand our network staff, so we can identify support opportunities.
• Continuously monitoring and analysing the needs of iniduals, teams and groups and potential cohorts, and exploring how best to support them within the open tech community.

About you

Whilst familiarity with digital campaigning and organising is useful, no specific knowledge is required. Being able to learn quickly, communicate clearly, and build community is more valuable than detailed knowledge of the tech behind our campaign work, or the campaign work itself. 

We are looking for someone self-driven, organised, and highly communicative in their work. You should be comfortable running a number of projects and activities at the same time, organising events and building and maintaining relationships. You will need to be great at empathising and engaging with community members at all levels – from junior developers to executive directors. 

You need to be digitally-savvy, comfortable with tools like Google Docs, Slack, Signal, and Zoom, and ideally experienced with (or ready to experiment with, evaluate and learn) other platforms that might help connect and support our community, such as online social spaces (Wonder, Gather, etc), creative collaboration tools (Mural, Miro, etc), and more! We’d love you to have an eye to be able to spot tools that could help and evaluate them, thinking about usability, accessibility, appropriateness for a global community with different cultures, as well as data regulations and security needs.  

You are someone who is able to hold a conversation on technologies we use and understand some basics around non-profit and advocacy technologies including:

• CRMs
• Call-To-Action Tools
• Email Marketing or Texting Tools
• Data Analytics and BI

Ideally you have a grasp on core software concepts like:

• HTML, CSS and JavaScript
• APIs and Webhooks

Experience, skills and competencies

Essential 

• At least 2 years in a community manager, community coordinator or equivalent role.
• Experience coordinating or managing a community in the tech, digital or data space, or working to support software developers, data scientists or other similar roles.
• Excellent communication and written and verbal English. Strong copywriting, editing and proofreading skills.
• Motivated to increase your knowledge of technology and digital advocacy practices
• Creating clear documentation and content, which communicates effectively to the target audience.
• Comfortable and familiar with remote work across many time zones.
• Largely self-managed / self-starter.
• Highly organised, able to keep track of multiple tasks and information sources, and find ways to usefully and effectively organise these things
• Demonstrated experience in facilitating meetings and/or workshops.
• A good capacity, enthusiasm, and empathy when communicating with a wide ersity of audiences.
• Motivated by building and sustaining quality relationships.
• Mission aligned
• Comfortable with digital language and communication tools like Google Docs, Slack, Signal, and Zoom.

Desirable

• Experience in erse, inclusive, global communities, and with those for whom English is not a primary language.
• Background knowledge of existing digital advocacy technology and practices
• Experience working with progressive or aligned-sector movement communities.
• Experienced with (or ready to experiment with, evaluate and learn) other online tools and platforms that might help connect and support our community.
• Comfortable managing data while working with spreadsheets (Google Sheets or Excel and macros) and tools such as Airtable.
• Able to curate and foster safe, inviting and inclusive spaces in our community

Working conditions

The Community Coordinator is expected to be available to host and participate in online and in person spaces across multiple time zones.

Physical requirements

Requires physical presence for events including the physical on-ground management and organising of conference and summit spaces.

Diversity and inclusion

You will receive extensive training on our tools and processes. We encourage you to apply even if you feel you do not meet all parts of the job description. 

We see ersity in identity categories and backgrounds as a strength and asset to the entire team. We are committed to providing fair pay and a healthy work culture, a collaborative work environment, opportunities for international travel, and great opportunities for learning and growth. 

We especially invite BIPoC, people with migration experience, women, trans, non-binary and queer people to apply

Compensation 

Final compensation for this position will be determined based on location, cost of living, and cost of employment in your region/country, based on OPEN’s current compensation framework. For transparency, below are indicative values for compensation in a few different cities. 

Location	Amt (USD)**
Gurgaon, India	$27,862
Sydney, Australia	$51,830
São Paulo, Brazil	$31,356
Buenos Aires, Argentina	$28,916
Durban, SA	$33,544
Bucharest, Romania	$33,397
Warsaw, Poland	$37,412
Barcelona, Spain	$44,482
Berlin, Germany	$46,969
London, UK	$53,617

** Contractors receive an additional 20% contractor loading on top of this amount.

Benefits

• 9 day fortnight work arrangement while Covid is considered a pandemic
• Work from home subsidy of US$80
• Annual leave 23 days and 13 public holidays, 
• 12 days of sick leave & compensatory time off policies

How to apply

Please send in your applications in an email to [email protected] along with your latest resume, cover letter stating why you are interested in this position and responses to the following questions (maximum 1 page or 500 words per question) in pdf format.

• How have you measured the engagement levels of the networks or communities that you have managed in the past?
• What strategies have you used to increase traffic/engagement in the communities that you have managed?
• According to you, what skills and competencies are required to be a community coordinator?
• How might you go about getting volunteers to speak at a show and tell event, when your initial call for participation gets no response?

Data and Business Process Analyst

Job Locations

US | US-CA-Folsom | CA

ID2022-5819

Category Admin

Type Full Time

Overview

Analyze and correct internal data issues, while also building process and data visualizations to manage the integrity of future data. This position is designed to not only assist in the infrastructure related to existing processes and data points within PowerSchool, but also to identify the means of integrating new processes and datasets. Data & Business Process Analysts work to identify gaps in process and data with key stakeholders from other departments, while also auditing the successful execution of live processes.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable iniduals with disabilities to perform the essential functions.

• Fielding and Correction of data issues
• Internally audit & correct company CRM data
• Define system requirements for Biz Apps and test related development changes
• Development and management of a request queue
• Acquisition data and process management
• Validating field transitions with CEO Admin and related departments
• Workflow testing and data analysis
• System enhancement projects
• Liaison between departments and developers/consultants
• Drivers of requirements and data testing
• Creation of data visualizations using platforms such as Excel, Domo, and Salesforce

Qualifications

To be considered for and to perform this job successfully, an inidual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

• 1-4 years of experience in a technology setting working with internal CRM/ERP/BI tools
• Direct experience with Salesforce CRM
• Experience with handling data sets both in their natural environment (i.e. within the company database) and outside of the system (i.e. Excel, Domo)
• Intermediate Excel skills, including pivot tables and vlookups
• Ability to manage multiple competing priorities
• Effective communications skills
• The ability to work cross-functionally to effect change in our systems and our data
• The willingness to e into the detail to resolve even the smallest of issues

EEO Commitment

PowerSchool is committed to a erse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the ersity of our workforce, we celebrate the erse ways we work.

Title: Senior-System Engineer

Location: Dallas Texas United States

Senior System Engineer needed by AT&T Services, Inc. in Dallas, TX [and various unanticipated locations throughout the U.S.; may work from home] to translate the core architecture for business requirements into the final technical solution through functional, performance, and reliability analysis using engineering models and techniques, primarily through software development throughout the vertical stack.

This is a hands-on role that ultimately results in the delivery of an application or service. Design, develop, document and analyze technology system maximizing the reuse of target state platforms such as APIs, UI/UX integration, cloud IaaS and PaaS components, and virtual private cloud (VPC/VNET) Platforms.

Provide solution engineering in cloud platforms (Azure, AWS) leveraging approved IaaS/PaaS components and Platform design patterns to integrate and operationalize data product applications and Services. Oversee the overall delivery process of a software application or service, including design, development, testing, deployment, production application support, such as Troubleshooting, and maintenance with a focus on automation. Collaborate to gather and review software requirements/user stories. Provided estimates, create software design specifications and collaborate with engineers/architects to assess and test hardware and software Interactions. Create and execute automated test plans and strategies utilizing business requirements. Worked with engineers/architects, and clients to validate test environments, test data and test results, designed and implemented code fixes, validate outcomes against expected results and produce associated reporting. Utilize the following programming languages, cloud technologies, management tools open source, control Kits, and operating systems: python, C++ Web, Ajax, JavaScript, TypeScript, HTML, CSS, XML, JSON, Node.Js, JQuery, React.JS , Awsec2, DynamoDB, EKS, EMR, S3, and RDS Configuration, Ansible , Chef CI/CD: Jenkins, Azure IAM and LAW, Open Source: WSO2, Terraform version control tools: Git, CodeCloud, Bitbucket, Jira, Windows, and Linux.

Requirements:

• Requires a Master s degree or foreign equivalent degree in Software Engineering, Information Systems, or Computer Science and one (1) Year of experience in the job offered or one (1) Year of experience in translating the core architecture for business requirements into the final technical solution through functional, performance, and reliability analysis using engineering models and techniques, primarily through software development throughout the vertical stack;
• designing, developing, documenting and analyzing technology system maximizing the reuse of target state platforms such as APIS, UI/UX integration, cloud IaaS/PaaS components, and virtual private cloud (VPC/VNET) Platforms;
• overseeing the overall delivery process of a software application or service, including design, development, testing, deployment, production application support, such as Troubleshooting, and maintenance with a focus on automation; collaborating to gather and review software requirements/user stories; working with engineers and architects, and clients to validate test environments, test data and test results,
• designed and implemented code fixes, validate outcomes against expected results and produce associated reporting; and utilizing the following programming languages, technologies, management tools, and operating systems: Python, C++ Web, Ajax, JavaScript, TypeScript, HTML, CSS, XML, JSON, Node.js, jQuery, react.Js awsec2, DynamoDB, EKS, EMR, S3, and RDS configuration, Ansible , Chef CI/CD: Jenkins, Azure IAM and LAW, Open Source: WSO2 ,Terraform Version control tools: Git, CodeCloud, Bitbucket, Jira, Windows, and Linux.

IT Security Engineer

REMOTE

TECHNOLOGY IT

FULL TIME

Company Overview:

A leader in creating deep and engaging experiences on PC and mobile, Jagex was founded in 2001 and is today one of the UK’s biggest and most respected video game developers and publishers.

Famed for its flagship MMOs RuneScape and Old School RuneScape, Jagex has welcomed more than 260million player accounts to its world and created a $1bn lifetime franchise revenue. Today the RuneScape franchise exists beyond running games in live operations; our titles are living games that connect and inspire millions of players, with content and experiences both inside and outside of inexhaustible game worlds.

Both RuneScape and Old School RuneScape, on PC and mobile, offer ever-evolving, highly-active worlds and our community-focussed development ethos empowers players to have a real say in how each game is shaped.

Jagex is expanding and extending its portfolio with fresh franchise titles, new IP and, in 2018 launched Jagex Partners, delivering third-party publishing and operational services exclusively for the living games of the future.

Jagex employs more than 400 people at its Cambridge headquarters and is on the hunt for talented people to work across the business to help the company to achieve yet another year of record growth and player satisfaction.

Job Purpose:

Jagex are undertaking a Security and infrastructure transformation project and have the requirement for a network and systems security engineer to assist and augment the existing engineering teams. You will play a key role working closely with Product and IT Management. You will be part of a team responsible for Design, Maintenance, Support and Advance of the Jagex Corporate IT Infrastructure, as well as providing support for development tools and dealing with support requests.

Your goal is to work on a company-wide security initiative consisting of multiple security projects. This role is primarily to assist in the delivery of IT Security projects that require extensive I.T Security knowledge and experience, but also assist to enable other IT engineers and Technicians to resolve similarly complicated issues and requests effectively; by coaching, mentoring, and driving improvement and adoption of all IT support and troubleshooting procedures.

As part of your role will also have the responsibility for creating, defining, and maintaining the security and network standards from which Corporate IT Services are built upon and adhered to by the other IT teams.

Main Duties & Responsibilities:

• • Maintain and improve the security posture of cloud platforms such as Azure, M365.
  • Identify and assess risks while implementing security solutions.
  • Implement and configure security controls and policies, including threat protection and responding to security incident escalations
  • Provide cyber security expertise in the analysis, assessment, development, and evaluation of security solutions and architectures
  • Automate security controls, data, and processes to provide better metrics and operational support
  • Integrating vulnerability management systems, EDR and other monitoring solutions as being appropriate
  • Responsible for liaising with internal security and external security providers
  • Participate in the actioning of remediation tasks from Security Risk Assessment and implementing security best practices in-line with security program goals.
  • Maintain, support, and advance the Corporate IT Infrastructure
  • Participate in Incident Response Planning initiative.
  • Prepare and document standard operating procedures and protocols
  • Proven analytical & problem-solving abilities, combined with excellent attention to detail.
  • Experience and skills in communicating and providing technical expertise and mentoring to Junior IT members and support staff, by sharing technical knowledge and coaching.
  • A customer service focus, with an excellent ability to handle customers effectively; with a qualification or work experience in a customer-facing environment.
  • Exceptional interpersonal skills, with a focus on listening, questioning & team working skills.
  • Have excellent organisational & prioritisation skills, ability to complete multiple projects in a timely manner & can work efficiently under pressure.
  • Ability to present ideas & troubleshooting procedures in business-& user-friendly language.
  • Look for innovation opportunities between several teams with a willingness to experiment and to boldly confront problems of large complexity and scope.

Knowledge & Experience:

• Carbon Black EDR

  Rapid7

  Deep understanding of Network Security Architecture, Cyber Security Threat Management and Hardening practices, with experience in the following

  NIST Framework

  CIS Best Practices

  • Proven commercial experience in a similar role.
  • Knowledge of common authentication technologies including OAuth, SAML, CAs, OTP/TOTP.
  • Good experience in security systems including firewalls intrusion detection systems anti-virus software authentication systems log management content filtering etc
  • Proven experience with Azure/M365
  • A deep understanding of networking, e.g., IP subnetting, Network Security Groups, routing, Azure Firewall, ExpressRoute, load balancer, DNS, DHCP, Group Policy, and Azure Access Policies.
  • Strong familiarity with cloud native tools in Azure, i.e., Azure Monitor, Log Analytics, Azure Security Center.
  • Experience in vulnerability scanning defining and schedule scans against our external and internal assets and implementing the required remediation. Experience of the following tooling would be desirable: –
  • Experience in the integration and usage of a SOC / SIEM, including experience with Log Aggregators.
  • Experience with ELK Stack would be an advantage
  • Experience in the creation and refinement of Azure cloud security, the scoping, and access polices
  • Experience in the defining and implementation of infrastructure patching standards and schedules.
  • The candidate is expected to be proficient and experienced to an exceedingly high standard in the design, implementation, configuration, and on-going support of the following technical disciplines:
  • Security orchestration, automation, and response (SOAR)
  • In addition to the above it is expected the candidate to have a good working knowledge of the following supporting technologies.
  • Enterprise networks- LANs, WANs, vLANs and VPNs (virtual private networks)
  • Virtualization technologies VMWare, VDI (Virtual Desktop Infrastructure)
  • A basic understanding of a common scripting language (PowerShell, Bash, Python, etc.), and the confidence to troubleshoot and adapt scripts to new requirements. any experience of automation tools a plus (Terraform, puppet)
  • A good understanding of Agile Methodologies, experience working in Kanban, or as part of a cross-functional team. Experience of using Jira, slack, SharePoint, and Box would be an advantage.

Company Benefits:

– Flexible Working

– Bonus Scheme

– Private Health Care

– Gym Membership

– Monthly Energy Allowance

– Generous Pension Contributions

– Life Insurance

– Free Cycle Repair

– Income Protection

– Dental Plan

– Free Fruit and Drinks

– Subsidised Canteen

Feel like you fit this role, but don’t meet all the requirements? We strive for fresh perspectives, so as long as you can demonstrate how your attitude and other abilities might make up for any gaps we would welcome your application!

Jagex are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.

APPLY FOR THIS JOB

Lead Data Analyst

at WelbeHealth (View all jobs)

Remote

At WelbeHealth, we make the impossible, possible for underserved seniors. We do this through utilizing and developing cutting-edge healthcare and well-being service products especially for seniors and their families. Now is your chance to join our talented team that delivers unparalleled creative healthcare, insurance, social support and more to seniors. We create senior well-being through our courage to love, pioneering spirit and shared intention. These values permeate everything we do. At WelbeHealth, you’ll help inspire that magic by enabling our teams to push the limits of healthcare and well-being experiences and create the never-before-seen!

The Analytical Lead is an analytically heavy hands-on role, utilizing processed business information points as the basis to further define and build out metrics, KPIs and analytical models to find operational issues, predict risk scores, incidence of disease, admits, LOS, financials etc., and prescribe actions to improve KPIs and metrics. The focus of this role will be on operational and clinical KPIs and metrics, including logic definition and alignment, and using analysis and modeling to provide highly contextualized and actionable business insights to P&L owners, clinical leaders, business stakeholders and executives. Collaborates effectively with colleagues and stakeholders to promote the WelbeHealth values, team culture and mission.

Duties and Responsibilities:

• Collaborate with business stakeholders in helping identify which metrics are the most useful to track, how should they be defined, and how can they be improved.
• Provide ideas backed by analysis on how to improve status quo and finding new solutions and levers to improve business and clinical efficacy.
• Build relationships and trust with business partners.
• Use data, information, analysis and modeling to find ways to improve key metrics, optimize operations and clinical efficacy.
• Partner closely with the Business Information Management function in designing business-facing semantic layers (data marts) and foundational information structures that’ll feed into analytics.
• Serve as a subject matter expert for business rules and logic (clinical and non-clinical) to convert information into operational and clinical metrics and KPIs.
• Partner with the Business Information Management team in the design and development of a single source of truth repository for the company’s clinical and operational data.
• Communicate effectively to business users, stakeholders and leaders on how business and clinical logic is applied to information points to arrive at key KPIs and metrics, why we’re measuring what we’re measuring, and how operational activities interlink to KPIs, OKRs etc.
• Help with the build-out and maintenance of an enterprise KPI catalog and dictionary.
• Actively participate in KPI/metrics governance.
• Work with influence, without ego and exhibit a collaborative spirit, with an unyielding motivation to do what’s best for the organization.
• Complete all required documentation in a timely and accurate manner.
• Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.
• Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.
• Other duties as assigned.

Qualifications and Requirements:

• Bachelor’s Degree or equivalent field, preferably in Analytics.
• Minimum of five years’ experience in business analytics, with a focus on converting business information into actionable analysis and insights.
• Minimum four years’ experience with business information architecture, business metric governance, metric cataloging and dictionaries.
• Minimum of two years’ experience in the healthcare industry.
• Minimum four years’ experience with SQL, SAS, Tableau, Power BI or other analytical and business intelligence tools.
• Hands-on experience with analysis design problems and varied healthcare datasets and domains (e.g., enrollment, benefits, claims, clinical, risk, healthcare financials etc.)
• Excellent organizational and communication skills with leaders, stakeholders and users.
• Ability to work independently with minimal supervision.
• Demonstrated ability to prioritize in a fast-paced environment.
• Experience and competency working with people from erse backgrounds and cultures.
• Commitment to unlocking the full potential of our most vulnerable seniors.

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all of our employees and proof of vaccination prior to employment is required.

Engineering Support, Technical Writer

• Remote (United States)
• Part time
• R16165

Maxar is seeking a support technician to join our Analytic Data Products team. You will be part of a team focused on developing cloud-native tools, processing pipelines, and APIs to support applied machine learning on Maxar’s high-resolution satellite imagery.

We are looking for an engineering support expert with experience and an interest in working at the nexus of data engineering, machine learning, geospatial technologies, and AWS cloud development. Our focus is on unlocking content and insights from our high-resolution satellite imagery, and doing so repeatably, reliably, and at scale over large and erse geographies and applied use-cases. This position offers an opportunity to help shape the tools and systems that enable these analytics.

We welcome people of different backgrounds, experiences, abilities, and perspectives, and we encourage applications from motivated iniduals who may not meet all of the listed qualifications but are willing and excited to learn on the job. This position is fully remote, working with a team distributed across North America.

What you will do day-to-day (with your team):

As part of a talented team of engineers and data scientists, you will provide documentation and developer experience support for our Analysis-Ready Data satellite imagery product and our Derivative Ordering pipeline development project. Your responsibilities will include:

• Collaborating with the AE engineers and data scientists to develop the right content for the right audience, and to make sure the right people have access to the content.
• Collaborating with other teams to document user-facing features that are part of the ARD product.
• Assisting in evaluating our products and features to determine short term and long-term documentation and communication needs
• Reviewing all error messaging, notifications, and UI pages, and writing and editing copy for these.

Maxar employees must follow all applicable Maxar policies and COVID-19 requirements as well as those of Maxar customers and third parties. Inidual job requirements may vary, and Maxar reserves the right to modify its policies and requirements as it deems appropriate in accordance with applicable law.

Support Operations Manager

Location: United States

Who We Are

Babylist is the leading vertical marketplace and commerce destination for baby, driving purchase decisions for more than 8 million people each year. Utilizing robust proprietary data, patented technology, and unbiased editorial guidance, Babylist recommends expert-tested products to those starting their parenting journey so loved ones can offer their support. Babylist registries connect new parents and their community of family and friends who help plan, prepare, and shop for a child’s arrival. Babylist is the generational brand in baby, leading the $67 billion baby products market as the trusted go-to solution for growing families. To learn about Babylist’s registry options, editorial content, and more, visit www.babylist.com.

Our Ways of Working

We’re a remote-first company with team members located across the United States spanning multiple time zones. This means we put in extra effort to make sure we connect and collaborate in ways that make sense for us. We know how valuable the flexibility of remote work is for our employees so people can get the work done in the way that works for them and their teams. After all, many parents call Babylist their professional home, and sometimes, life puts you in a position where you just have to jump off that Zoom meeting to clean up that banana that’s getting stomped on by your 2 year old.

We know that personal connection is the foundation for the great work we do together. In order to quickly build those relationships, we offer the opportunity to meet with coworkers in person two times a year at a full company offsite and a departmental offsite. These are great opportunities to meet the people you work with every day and to do some of the work that is much more difficult to do virtually. Most of our roles are fully remote, but these opportunities to meet in person will involve limited amounts of travel. For some leaders, there might be more opportunities to get together in person that would require about 10% travel to Oakland, CA or elsewhere.

What the Role Is

Babylist is looking for an experienced Support Operations Manager to systematically drive customer experience improvements across the team and the company. This will be done through a lot of intentional cross-functional work with other department leaders and improving key support metrics and workflows. They will own driving those metrics through tool optimization, improving quality of support content (both internal and external), and developing and executing targeted training for our agents.

This role will report to the Head of Support, manage the Quality Assurance Team & Support Operations Coordinator. They will also work closely with Customer Support Managers and Cross-functional Leaders.

Who You Are

• Passionate about creating a phenomenal customer experience
• Bachelor’s degree in Data Analytics, Business Management, Supply Chain or comparable
• 4+ years of experience in a customer support, customer success or operations organization
• 4+ years of people management experience
• 2+ year of experience in data analytics
• Able to find insights in both quantitative and qualitative data
• Able to tell the story from those insights effectively to varying audiences & stakeholders
• Experience working with Zendesk, Zendesk Explore and Zendesk APIs or comparable tools
• Strong verbal and written communication skills
• Ability to concisely present suggestions & make decisions based on quantitative and qualitative data
• Skillful listening, with the ability to seek input, analyze information, consider alternatives, and make holistic decisions
• Strong Project Management skills
• (IE – Make what RV does doable by FL and what FL does doable by self-serve)

Your Core Competencies Might Include:

• Manages Complexity – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Persuades – Using compelling arguments to gain the support and commitment of others
• Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals

How You’ll Make an Impact

Your Teamwork

• Own the Support Operations strategic roadmap; aligning it with the Head of Support and Babylist goals
• Own Support Data
  • Ensure data is yielding accurate and actionable insights
  • Ensure Support Managers and Team Members have the reports they need to drive their key metrics
• Help Center
  • Manage the efforts of your Support Operations Coordinator to continually improve the helpfulness of the internal and customer facing help center
  • Boost the usefulness of our answerbot to ensure it improves the customer self-serve experience without degrading the quality of the overall customer support experience.
• Quality Assurance
  • Manage the efforts of your Quality Assurance Manager to ensure we’re delivering a consistently excellent customer support experience.
  • Ensure what they’re also evaluating strategic focus areas as needed
  • Use quality assurance insights to shape the customer experience story we share with other stakeholders.
• Tool & Process Optimization
  • Own & improve our usage of Support tools (Zendesk, Solvvy, & Integrations)
  • Identify processes that need sharpening to improve Support KPIs and the customer experience
  • Optimize experiences and documentation to allow currently complicated tasks to be processable by less complex teams or even self-serve options

Cross-functional Teamwork

• Champion the Customer Experience
  • Ensure that valuable support insights are shared, understood and followed up on by all cross department stakeholders
  • Standardize the format and cadence of sharing updates with other stakeholders and general updates to the company
  • Track insight call outs & high level KPIs in a way that is clear and accessible to other departments
  • Drive high level KPIs while also strategically focusing on improving more granular or situational metrics
  • Work on cross-functional projects that create a better customer experience
  • Form and maintain key relationships with key cross functional stakeholders

Why You Will Love Working At Babylist

• We are a remote first company and invest in infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office.
• We build products that have a positive impact on millions of people’s lives.
• We work at a sustainable pace which means work/life balance is a real thing here.
• We believe technology and data can solve hard problems.
• We believe in exceptional management.
• We are committed to providing an actively antiracist organization and doing the work to support differences of all kinds.
• We offer competitive pay and meaningful opportunities for career advancement.
• We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match.
• We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms skills are transferable, and passion goes a long way. We know that ersity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

Senior Design Systems Engineer (Remote – US)

Remote 

Product Product Enterprise

Full Time

DISQO is changing the way that the world’s largest brands, agencies and media companies get to know their customers. DISQO is the customer experience (CX) intelligence platform for understanding every customer experience. Businesses trust DISQO to power better decisions for every customer, touchpoint, and outcome. DISQO’s insights, agile testing and advertising measurement products are powered by millions of consumers on the industry’s largest opt-in consumer data platform.

We are looking to add a UI Design Systems Engineer to our team. The UI Design Systems Engineer will architect and build DISQO’s design system. Here at DISQO we are quickly scaling our products and teams and are in need of a robust and flexible design system. If you are passionate about building beautiful, easy to use, and accessible products we’d love to talk to you.

What you will do:

• Work with a Design System and DISQO engineering teams to build and maintain a flexible and scalable component library with cohesive documentation for all engineering teams at DISQO.
• Develop UI components using a variety of technologies including React and Web Components.
• Collaborate with the other members of scrum teams in product, tech, and design to ensure the component library meets their needs.
• Communicate change management with transparency and clarity to foster meaningful collaboration, awareness, and adoption of the design system.
• Evangelize the value of a design system for developers and product managers through great documentation and standardization of design system components.
• Create a culture of shipping regular, consistent, and incremental updates to the design system across design and development.
• Incorporate platform specific heuristics to keep our design system up-to-date with the latest standards and best practices.
• Build a process to capture, prioritize, and manage feedback requests to improve or add new capabilities to the design system.
• Participate in all cycles of software design and development
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization, and test automatization

What you’ll bring to the role:

• 4+ years of modern JavaScript programming
• 2+ years of Data Visualization/Charting experience
• 1+ years of UI design system development
• Experience with React or another modern popular JavaScript Framework
• Experience with source control management (Git/GitHub/GitLab)
• Experience with ES6+
• Experience with writing tests (E2E, Integration, Unit)
• Experience with Typescript
• Experience with LESS/SASS/CSS
• Experience utilizing REST APIs
• Comfortable with building UIs from Figma mockups
• Solid knowledge of the Design Patterns
• Fluent in English reading/writing/speaking
• Detail-oriented personality and a self-starter.
• Familiar with WCAG and/or Section 508
• Familiar with semantic HTML + WAI-ARIA
• Comfortable using a screen reader
• Can explain accessibility concepts
• Can identify accessibility issues in code and/or mockups

#LI-FP1

#LI-Remote

Perks & Benefits:

100% covered Medical/Dental/Vision for employee, 80% for dependents

Equity

Generous PTO policy

Flexible workplace policy

Team Offsites

Life Insurance

FSA

Paid Maternity/Paternity leave

Disability Insurance

Travel Assistance Program

24/7 Counseling Services offered to Employees

Access to personal and professional growth tools – Calm App & LinkedIn Learning

Note: The benefits noted above are for full time US based employees only.

DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower iniduals from erse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Title: Senior Network Strategy Manager (Remote based anywhere in US)

Location: Remote United States of America

Job Description:

You Are

A Results-driven Contributor who can successfully combine strong Supply Chain/Transportation industry experience (domestic and cross-border) and extensive training in mathematical modeling and data analytics to solve complex problems in Operations. You are a Loyal inidual who will help develop the network strategy for Pitney Bowes Global Ecommerce and oversee the subsequent implementation of its key components.

You Will

• Understand the broader Pitney Bowes company strategy, translate it into requirements for the Global Ecommerce ision, and develop short/mid/long-term roadmaps to align with company objectives
• Create mathematical models (e.g., optimization, simulation, forecasting) to improve package flow and associated cycle time and cost metrics.
• Assemble data from various sources into formats appropriate for the specific operations and financial analysis and conduct relevant analysis to solve problem related to network design and optimization.
• Develop as-is and to-be network models that can identify opportunities for efficiency gains.
• Utilize statistical modeling techniques and database analysis to define and monitor measures that will align performance with business objectives.
• Assist with the preparation of the Cost of Service forecast for annual operating budget and strategic plans, as well as sensitive analyses to quantify opportunities and risks (what-if scenarios).

Qualifications

As a Senior Network Strategy Manager, you have:

• Master’s degree in Supply Chain/Logistics/Industrial Engineering/Operations Research or related field
• Extensive knowledge of ecommerce industry, with particular emphasis on supply chain and operations, both domestic and cross-border
• 3-5 years of experience with demonstrated Mathematical Modeling/Optimization/Network Design or related work and experience with Network Optimization and Simulation tools (such as Gurobi, Excel Solver, AnyLogic, ARENA, )
• Technical expertise regarding data models, database design development, data mining and segmentation techniques and programming (such as R, Python) and strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with database (such as SQL) and business analytics tools (such as Tableau or PowerBI)
• Strong problem solving and analytical skills including statistical concepts (such as Six Sigma or Lean principles)

Preferred

• Experience with Postal/zone skipping industry a plus

Title: Senior Systems Engineer – Identity

Location: United States

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb’s various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Identity Engineering team is looking for a SaaS/Identity Engineer with expertise in Enterprise SaaS administration and DevOps automation, including developing tools to manage and automate both user provisioning/deprovisioning, identity access workflows and DevOps toolchain improvements. The ownership environment is a variety of SaaS and on-premise based applications used by Airbnb corporate employees around the globe; this includes SaaS based SAML SSO and 2FA solutions (IaaS, MFA, SaaS).

Experience level

• BS in Computer Science or relevant work experience.
• Senior level industry experience in DevOps and Identity and Access Management (IAM).

Skills

• Hands on and in depth experience with the administration of enterprise SaaS solutions such as Google Workspace, Box, Workday, Zoom, Slack, including command line and Synchronization tools (such as GCDS).
• Experience designing and configuring SAML SSO and other Identity Access Management related tools and systems.
• Expert in one or more languages such as Golang, Python, or Ruby.
• Expert in DevOps toolchains (containers / orchestration, configuration management or declarative state tools).
• Thorough familiarity with writing to API interfaces for SaaS applications (SOAP/REST) for user provisioning and automation purposes.
• Standards and Protocols: LDAP, RADIUS, HTTP(S), SFTP, SSH, SOAP, XML RPC, REST, JSON, YAML, SAML, SCIM.

Core Competencies

• Administer, optimize and operate Airbnb’s Google Workspace, Box, IDP, and other large scale SaaS tools.
• Manage and support user provisioning and automation systems as well as assist with the day to day high level Administration of various SaaS applications and tools.
• Responsible for requirements gathering, architecting and designing, vetting, building, developing and managing complex automations and/or interactions between existing solutions.
• Establish trust and strong relationships with senior leaders, operations managers, and professional staff across other organizational units as it pertains to SaaS automation and provisioning.
• Create accurate and clear technical documentation; develop support processes and procedures; integration templates; operational training and support hand-off to peers.
• Excellent analytical and problem-solving with an ability to decipher highly technical data.
• Excellent decision triage with emphasis on detail and follow-up.
• Comfortable working on operational tasks, and interacting with non-technical users.

Bonus Skills

• Experience working with Commercial IAM/Role Management solutions.
• Familiarity with undergoing financial audit and compliance processes and workflows.
• Have worked as the primary/super-admin for various SaaS systems including managing complex sharing/permissions schemes.
• Experience with GraphQL.
• Demonstrated system or application level security patch framework design.

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

The starting base pay for this role is between $144,000 and $194,000. The actual base pay is dependent upon many factors, such as: education, experience, and skills. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits

Title: Security Engineer (Cloud Infrastructure) – Distributed US, Canada

Location: Remote US and Canada

Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. In addition to the open source version of the DB we are proud to offer our self-service, fully managed cloud offerings of CockroachDB with Dedicated and Serverless options. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to enable every developer to build world-changing applications.

About the Role

Cockroach Labs is looking for passionate iniduals to support our cloud security efforts. This is a hands-on role where you’ll be working with different teams across the company on a variety of technical projects related to the security of our infrastructure and cloud solution. We are looking for creative iniduals, capable of combining software and systems engineering to design, develop, and automate fault-tolerant security solutions. A successful candidate will combine the technical know-how with an empathetic and compassionate approach to engaging with the product and engineering teams across Cockroach Labs.

In this role, you’ll join a small but growing platform infrastructure security team, using your experience and skills to significantly influence the culture and practices for security engineering at Cockroach Labs.

You Will

• Plan and lead security projects that impact and interact with a number of teams across the company.
• Bring subject matter expertise to the team to help develop the breadth and depth of the security engineering team at Cockroach Labs
• Act as a subject matter expert on security best practices.
• Evangelize security practices within engineering teams.
• Support the ongoing process to mature the Cockroach Labs security posture, tooling, process, and overall capabilities, focusing on highly scalable and resilient security systems.
• Provide expertise in the field of cloud security in relation to AWS, GCP, and Azure cloud domains.
• Participate in on-call rotation for security engineering incident response process.
• Support Cockroach Labs engineering infrastructure security through:
  • CI/CD pipeline design support and code review.
  • Application integration security reviews for production systems and interfaces.

You Have

The qualifications below are ideal, but not all required. We strongly encourage candidates who do not have all the qualifications listed below to apply.

• Previous experience (5+ years) in security engineering, application security, systems engineering, or site reliability engineering (SRE).
• 3+ years of experience in a software development role OR in a production operations role.
• Hands-on experience with AWS, Azure, or GCP, ideally with a focus on securing public cloud environments.
• Knowledge of Kubernetes, HashiCorp suite of tools, or alternate cloud or CI/CD platform tooling.
• A solid understanding of networking concepts and cloud security best practices.
• Knowledge of application security and common application security vulnerabilities such as OWASP Top 10.
• Experience with information security related compliance frameworks (PCI, SOC, FedRamp, ISO, GDPR, etc.).
• The desire and capability to take a structured approach to solving large scale, complex problems.
• The ability to take a caring and empathetic approach to relationship building and problem solving.
• Threat modeling or system analysis thinking experience as a bonus.

The Expectations

In your first 30 days, you will become an integrated member of our engineering team. You’ll become familiar with our production systems, software development workflow, and application architecture for CockroachDB and CockroachCloud. We believe that it’s essential for you to take this first month to become familiar with our technology and our company.

In your second month, you’ll focus on gaining familiarity with our security challenges, focusing on security challenges in our dev tools and dev pipeline. You’ll contribute to our engineering team security culture by preparing a security-focused presentation to the engineering team.

In your third month, you’ll become a point person for a major security feature, providing code reviews for one or more significant CockroachDB features under development that have a security impact.

The Team

In addition to your reporting director, you will get to work closely with the senior leadership.

Reporting to Mike Geehan – Director of Engineering

Mike Geehan is responsible for the safety and security of CockroachDB Cloud and surrounding infrastructure. Mike joined Cockroach Labs from a DC based start-up, and prior to that spent time in larger tech companies in a wide range of roles. Mike is focused on team development. Enabling and growing his team is paramount to the success of the team, and hence the business as a whole. Mike is based in Houston, Texas, and outside of work is focused on his family, his bikes, and in getting a cycling related non-profit organization off the ground.

Isaac Wong – VP of Engineering

Isaac is responsible for the health of the engineering organization at Cockroach Labs. He partners closely with teams to ensure we have a balanced culture that promotes quality and innovation in pursuit of our goals. Before joining Cockroach Labs Isaac was in life sciences for 16 years with Medidata Solutions where he had a front row seat on the exciting ride from a 30 person startup to more than 2000 people worldwide. But the lure of distributed, resilient, and consistent SQL databases, along with the amazing technology and culture at Cockroach Labs proved too much. When not working he likes to draw, play the piano, and search NYC for cannoli’s with his wife and kids.

Our Benefits

• Competitive health insurance coverage (for you and your dependents!)
• Paid parental leave (with baby bucks)
• Flex Fridays
• Flexible time off & flexible hours
• Education reimbursement
• Relocation support or home office support if you’re remote

Title: Enterprise Security Engineer

Location: Remote, USA

What makes ThoughtSpot a great place to work?

To make our dent in the universe, we seek employees with unique identities, backgrounds, and perspectives that want to build an inclusive, respectful company culture and truly challenge the status quo. We are very deliberate about building a culture focused on selfless-excellence, continuous learning and improvement (2% done) achieved through ersity (balance-for-the-better) and inclusion.

What you will be doing

• Evaluate, design, and implement strategic security solutions to address information security risks and increase company security posture
• Provide analysis and recommendations for the continuous improvement of security
• Consult and advise on security architecture, authentication, configurations, policies, and processes.
• Provide subject matter expertise on enterprise information security and cloud security technologies with a focus on building cross-functional partnerships.
• Support penetration testing and vulnerability management efforts and assist with driving issues to closure
• Serve as technical and/or project management leadership for large, complex projects using cross-functional teams.

What you bring:

• Technical knowledge of security engineering, cloud security, network security, authentication, and/or vulnerability management.
• In-depth experience in complex computing environments, with advanced knowledge in security technologies and services
• Experience with cloud architectures (SaaS, PaaS, IaaS) and approaches to address their unique security considerations.
• Expertise in the hardening and securing of endpoints, servers, and other infrastructure systems.
• Understanding of defensive infrastructure automation, advanced threat detection, and attack prevention.
• An analytical mind for problem-solving, abstract thought, and offensive security tactics.
• Strong interpersonal skills (written and oral communication)
• Ability to articulate complex issues to executives and customers
• CISSP, CCSP, or GIAC certifications are a plus.

#LI-JK1

#LI-Remote

ThoughtSpot for All

Building a erse and inclusive team isn’t just the right thing to do for our people, it’s the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the erse communities that iniduals cultivate to empower every Spotter to bring their whole authentic self to work.

We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

To all recruitment agencies: ThoughtSpot does not accept agency resumes. Please do not forward resumes to our jobs alias, ThoughtSpot employees, or any other organization location. ThoughtSpot nor its employees are not responsible for any fees related to unsolicited resumes.

About ThoughtSpot

ThoughtSpot is the Modern Analytics Cloud company. Our mission is to create a more fact-driven world with the easiest to use analytics platform. With ThoughtSpot, anyone can leverage natural language search and AI to find data insights and tap into the most cutting edge innovations the cloud data ecosystem has to offer. Companies can now put the power of their modern data stack in the hands of every employee, extend the value of their data to partners and customers, and automate entire business processes. ThoughtSpot’s web and mobile applications improve decision-making for every employee. With ThoughtSpot’s developer-friendly platform, customers can also embed consumer-grade analytics into their SaaS offerings or build entirely new interactive data apps that engage users and keep them coming back for more. Organizations like Walmart, BT, Daimler, Medtronic, Hulu, Royal Bank of Canada, Nasdaq, OpenTable, Workato, and Nationwide Building Society rely on ThoughtSpot to transform how their employees and customers take advantage of data.

Data Science Manager

at Code for America

San Francisco, CA or Remote (in the U.S.)

Code for America believes government can work for the people, by the people, in the digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Our employees and active community of volunteers build and transform government and community tools and services, making them so good they inspire change. We merge the best parts of technology, nonprofit, and government to help support the people who need it most. With a focus on ersity, equity, inclusion, and deep empathy for partners in government and community organizations and the people that our partners serve, we’re building a movement of motivated change agents driven by meaningful results and lasting impact. At Code for America, you contribute to exciting work while learning and developing in a supportive and flexible environment. Our compensation and benefits are holistic and thoughtfully curated to represent our employees and our mission. Help us drive real generational change that lasts.

About the Role:

Most of the team’s work is about understanding what problems exist in government services, how big those problems are, and how we can address them. We do a lot of descriptive data analysis using case, survey, and event data to identify and size problems. We collaborate with qualitative researchers and designers to identify potential improvements that help more people get through each step in the process. Finally, we love running experiments to evaluate those potential improvements, whether small a/b tests in Optimizely, more extensive changes in website flows and logic, or variations in text and email messages to help people get or keep benefits.

We’re committed to sharing what we learn from our research so that government agencies and others in the civic tech ecosystem can benefit from what we’ve learned. We document research thoroughly and have a knowledge manager on staff to help us synthesize findings and reflect on what we’ve learned and what questions we ought to pursue next. We disseminate findings through our blog, white papers, and in journals when we’re collaborating with academic partners.

The team has nearly a dozen members and backgrounds range from social science to human computer interaction, statistics, and public policy. Team members regularly support each other on analyses, interpreting results, storytelling, etc. We lean heavily toward quantitative research with only occasional use of ML. We’re growing and have flexibility with how we allocate staff to managers: depending on how much experience you have with government work, you may want to initially split your time as a manager and an inidual contributor.

About You:

• Excited to invest in and help develop people. You enjoy coaching, whether that’s giving feedback on a write-up, pairing on analyses, or talking through how to answer a question.
• An excellent listener. You get to know people’s strengths, preferences, goals, and what challenges they’re facing day to day in their work. You elevate what you are hearing and think resourcefully about how to support your team.
• A clear communicator, both in writing and speaking. If needed, you can help team members improve their ability to communicate findings to different audiences.
• A thought partner: Enjoys getting to better ideas through discussion, is able to think clearly and systematically and is able to convey that thinking.
• Pragmatic: you encourage resourcefulness, “good enough” for the goals and task at hand, and staying focused on real-world impact.
• A thoughtful empiricist: you make decisions with data and advocate for decisions to be made with data, but you think hard about limitations of the data and can educate others on how to spot those limitations.
• 10+ years of experience, with some experience as a manager
• Depth in one of: social science, policy, statistics, machine learning
• Expert fluency with Python or R
• Extensive experience with data wrangling and data management
• Solid understanding of a wide range of statistical concepts and methods

Bonus Points If You/Have:

• Personal experience with the justice system, social safety net, workforce training, or other mission-relevant government services.
• Work experience in or with government agencies

What you’ll get:

• Full benefits package with 100% coverage towards select medical, dental and vision plans and contributes 80% of the cost towards dependent and family coverage
• 401k plan with matching funds
• A collaborative, hardworking and fun environment
• Leadership and teammates who value Equity, Inclusion, and Diversity
• Professional development includes bi annual 360 review process and $1000 annual budget
• A manager and org-wide structure that supports and enables professional development
• Compensation: Code for America’s salary bands are transparent internally as a part of our commitment to ersity, equity, and inclusion. We are happy to extend this transparency during the recruitment process. As a part of our equitable hiring practices, we aim to target the midpoint of the 2nd quartile of the range for all new hires. The targets for this role are dependent on the market/geographic location. The targets for this role range from $134k – $158k.

Equal Employment Opportunity

Code for America values a erse, equitable, and inclusive workplace and strongly encourages women, people of color, LGBTQ+ folks, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Code for America is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

Title: Data Scientist, Machine Learning (Ads Targeting)

Location: Remote – United States

Our mission is to bring community and belonging to everyone in the world. Reddit is a community of communities where people can e into anything through experiences built around their interests, hobbies, and passions. With more than 50 million people visiting 100,000+ communities daily, it is home to the most open and authentic conversations on the internet. From pets to parenting, skincare to stocks, there’s a community for everybody on Reddit. For more information, visit redditinc.com.

Location: Remote-Friendly

Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly and will continue to be after the pandemic.

We are looking for a Machine Learning Data Scientist to work within the Ads Targeting team. You will work closely with engineers and product managers to 1) develop algorithms and toolings to empower various ML focused Targeting products, 2) shape the product roadmap and strategy.

Responsibilities:

• Build machine learning models to improve ML focussed Ads Targeting products such as User Lookalike Models, Keyword Targeting, User Interest Matching.
• You will design metrics and mechanisms to understand and evaluate the performance of various Targeting products.
• Be involved in all phases of modeling such as ideation, offline modeling, online implementation, experimentation, deploy and post-launch monitoring/measurements.
• Serve as a thought-partner for product managers, engineering managers in shaping the Targeting roadmap and strategy by identifying opportunities through deep-e analyses and/or modeling.
• This role will have a lot of overlap with other Machine Learning Engineer roles, but will differ in a couple of areas. First is that you will work mainly on offline modeling and rely on engineers to productionize your models. Secondly, you will have a keen interest in the collection and quality of underlying data (experiment design and analysis, data deep e), along with working on ETLs and data aggregations needed for training, testing and productionizing models.

Required Qualifications:

• Experience in machine learning applications of natural language processing, recommendation system, large scale unsupervised learning.
• Bachelor’s degree or above in Mathematics, Statistics, Machine Learning, Computer Science, Economics, or other quantitative fields
• Master’s or PhD degree is preferred but not required
• Strong analytical and communication skills
• Strong skills in SQL and programming (Python or R)
• Understanding of experimentation and causal inference analyses
• Experience in online advertising is preferred but not required

Benefits:

• Annual Personal & Professional development funds
• 401k matching plan
• Flexible PTO
• Paid holidays + Wellness days
• Remote friendly

Reddit is committed to providing reasonable accommodations for qualified iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected].

Senior IT Auditor (Remote/Hybrid)

New York, Columbus, OH, Remote

WHO ARE WE?

The Business Controls and Audit Team sniffs out everything that “could” go wrong at BARK so our pups don’t have to! We’ve spent years training our noses and are always on the hunt for risks to our operations and/or financials. Our favorite toys are SOX and US GAAP and luckily they let us play with these daily. We’re known around these parts as the high-energy pack that chases risk to the end of the yard until we’ve dug up the right toys, I mean tools, to address them.

WHO WE’RE SNIFFIN’ FOR:

Are you a highly motivated, independent, self-starter with a sharp eye for detail? Then come join the growing team at BARK as a Senior Information Technology (IT) Auditor. The ideal candidate has proven experience in testing and evaluating Information Technology General Computing (ITGC) controls and performing and/or leading operational audits over financial and operational systems and processes.

KEY DUTIES:

• Design & test operating effectiveness testing of key SOX ITGCs
• Communicate findings to various business leaders (including external auditors)
• Participate in the annual ERM Assessment
• Perform and/or lead financial, operational, SOX and/or other compliance audits
• Identify systems, business, and process improvement opportunities
• Assist in special projects and investigations

EXPERIENCE:

• 3+ years IT, or a combination of, audit experience
• Public accounting or consulting experience is preferred, but not required
• System implementation experience is a plus
• A strong understanding of financial, operational, and ITGC risks
• E-commerce/consumer product experience highly preferred

SKILLS & QUALIFICATIONS:

• Bachelor’s Degree in Computer Science, Management Information Systems, or a related field
• CISA, CISSP, CISM, and/or CPA Certification
• Strong understanding of audit planning techniques and methods used to review and evaluate information systems, APIs, and data
• Strong analytical skills with the ability to identify issues and connect the dots across multiple areas
• Excellent communication skills with the ability to engage confidently and assuredly with stakeholders across the organization.

This position is a full-time position. It is located on-site in any of our BARK offices as well as open to remote. We offer health insurance for both you and your pup, 401k, wonderful team lunches, cold brew on tap, and a dog to pet anytime you wish.

ABOUT BARK

Here at BARK, we love dogs and their people. We’re looking to make all dogs happy throughout the entire world (we’re not kidding). Think Disney for dogs — we make magic for dogs and their people through our products, events, and experiences.

Our ambition level is high, the opportunity is huge, and our love for dogs is through the roof! We launched in 2011 with BarkBox, a monthly-themed subscription of all-natural treats and clever toys. Since then, we’ve shipped more than 70 million toys and treats to the dogs across the world and use all of that direct customer feedback to inform new initiatives and ways to make magic between dogs and their people. We’ve since expanded into other offerings as well, as we aim to become THE Dog Company for every family with a four-legged, belly-scratch-loving, interspecies family member.

Sr. Product Data Analyst

at Kiva.org

U.S Remote

About us:

Kiva is an international nonprofit with a mission to expand financial access to help underserved communities thrive. We run a global marketplace platform to crowdfund microloans for financially excluded entrepreneurs, farmers and students around the world. Through Kiva Capital, we serve as a bridge between large scale impact first investors and underserved populations. Our digital identity platform enables borrowers who don’t have a track record with traditional financial institutions to record and verify their financial history and gain access to less costly mainstream financial markets.

Our organization combines the culture and technological passion of an internet start-up with the compassion and empathy of a non-profit to create impact and opportunity at global scale. Since 2005, we have raised more than $1.66 billion in loan capital for 4.1 million borrowers in 77 countries. Our lenders fund over $10 million in loans every month. With offices in San Francisco, Portland, New York, Nairobi, and Bangkok, Kiva’s team includes 100+ employees and 400+ volunteers worldwide. Our team is growing as we pursue exciting new opportunities to create a financially inclusive world.

Kiva’s Values:

• Impact first – This is why we exist. This is the drumbeat we march to. Every day.
• Extreme ownership – Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.
• Be curious and bold – Never stop learning. Question assumptions. Take Risks and dream big.
• Inclusion. Equity. Diversity. – Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.
• Honor and integrity – Do the most right thing in the most right way. Cherish ersity and respect each other.
• Love and kindness always – Say what you mean. Mean what you say. And don’t say it mean. Clarity. Courage. Kindness.

Role overview:

We are looking for a Sr. Product Data Analyst to join our expanding Data Analytics team. You’ll be joining a lean data-obsessed analytics team supporting stakeholders who are constantly on the hunt for impactful insights. This role will be responsible for delivering customer-focused data insights that inform the product roadmap and broader Kiva strategy, shedding light on key drivers of performance and growth, and developing Kiva’s product analytics roadmap. You will work closely with the product team to lead strategic efforts, define and measure success, and empower the team to achieve inspiringly ambitious impact goals. The role is fully remote (within the US).

Who we’re looking for:

We’re looking for someone who is passionate about the Kiva mission and has a track record of developing actionable product data insights, driving data self-service, and providing analytics thought leadership. You live and breathe data, are passionate about social good, and thrive in an environment where you get to dabble in both. You are ever-curious, comfortable in ambiguity, and not afraid to fail in the name of learning. You work well independently, and even better when put in a room with like-minded as well as erse teammates.

At this time, we can only consider applicants with authorization to work in the United States; unfortunately we cannot provide visa sponsorship.

Key responsibilities include:

• Collaborate with our product team to drive impactful user experience, acquisition, engagement, and retention initiatives using data.
• Develop a deep understanding of Kiva lenders by sifting through rich user behavior datasets, deriving and communicating insights on lender engagement and delight through the user journey.
• Use your statistical prowess to identify opportunities to engage
• Develop a robust product analytics framework by defining metrics, designing scalable product-specific data models, building critical company dashboards, and developing a core shared knowledge base.
• Perform ongoing trend analysis and shareouts to inform day-to-day decisions.
• Design, run, and analyze experiments to efficiently arrive at scalable insights that drive lender engagement and satisfaction.
• Be a strong voice in optimizing our analytics workflow and partner with data engineering in building scalable data solutions.
• Provide leadership on a range of analytics work occurring across the company, including mentoring data users in support of self-service (we use Looker, but experience in any BI tool will help).

Preferred qualifications:

• 5+ years experience in product analytics, data analytics, business analytics, data science, economics, statistics or related field.
• Consistent record of conducting proactive data analysis, distilling actionable takeaways, telling a story with data, making recommendations, and driving informed decision-making.
• Deep expertise in user-focused product analytics concepts such as user experience, user journeys, funnels and loops, and engagement/conversion/retention/referral mechanics.
• Deep expertise working with clickstream/event data and metrics.
• Experience designing and evaluating statistical tests, including multivariate tests with non-binary outcome variables.
• Well-versed in SQL and familiar with Python, R or other statistical packages.
• Confident in interacting with complex and nuanced data models, and will push for simplicity when necessary.
• Strong presentation and communication skills, with experience working with cross-functional stakeholders and executives.
• Familiarity communicating with and liaising between technical colleagues (Data Engineering, Machine Learning) as well as non-technical partners (User Research) and stakeholders (PMs).
• Comfortable extensively using BI tools (Looker preferred).
• Ability to thrive in a fast-paced, dynamic environment and drive change.

What we offer:

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental and vision insurance, parental leave, professional development, 401k matching, generous PTO, and more.
• Opportunities to connect with and learn from colleagues and partners around the world
• The role is fully remote – you can work anywhere in the US.
• Colorado salary range: $110K- $130K

A erse and inclusive workplace where we learn from each other is an integral part of Kiva’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.

Data Scientist, Growth (Remote)

UNITED STATES / CANADA 

DATA AND ANALYTICS

FULL-TIME

About Us

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.

About the Role

We are looking for a data scientist who will bring and develop a deep understanding of user growth, user segmentation, paid marketing optimization, and LTV predictions to help us accelerate the growth of our subscription business and make our best-in-class product even better. In this role, you will work closely with our data, product, marketing, and engineering teams to develop advanced models that help us understand our business, optimize and automate our workflows, and help our product make smarter, more informed recommendations. As a member of our small data science team, your work will have a significant impact on our business strategy and how our subscribers use our product.

Responsibilities

• • Design, build, and implement mathematical models to drive key long-term business goals, including subscriber retention and offer revenue.
  • Train machine learning and data mining algorithms to solve problems across several teams.
  • Lead projects with hands-on analysis and modeling, drawing from multiple analytical methods to choose the right tool and right level of complexity appropriate for the job.
  • Use quantitative analysis to deeply understand what marketing and user data are saying, and to develop recommendations based on that analysis.
  • Design and develop data science pipelines in production.
  • Guide complex experiments.
  • Cultivate an outstanding analytics environment.
  • Evangelize and expand the impact of data science.

Requirements

• • 2-3 years of experience as a data scientist with a proven ability to apply scientific methods to solve real-world problems on web scale data.
  • Strong working knowledge of a scripting language like R or Python.
  • Fluency in SQL.
  • Knowledge of statistical principles and how they apply to predictive modeling.
  • Ability to drive projects with minimal guidance and prioritize high-impact work.
  • Strong verbal and written communication skills with ability to build cross-functional relationships.
  • Can explain sophisticated concepts to erse audiences and craft compelling stories.

Nice to Have

• • Familiarity with the AWS ecosystem.
  • Familiarity with Apache Airflow or other data workflow scheduling platforms.
  • Prior experience working with web-based subscription user data.

The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.

Data & Analytics Competence Lead

What we stand for is delegated company spending. And on the face of things, that might not sound exciting. But, to us and to our customers, it really is. We believe that the way that work works today is outdated. We think that companies can delegate to their employees more – to support their ownership and to show them trust. No more expense reports, no more out-of-pocket spending. This puts trust in employees so that they can buy what they need when they need it. Future of work stuff, you know?

But let us introduce you to the two domains this role will be part of:

Admin Experience and Spending Journey At Pleo

You’ll be working to improve the lives of our three main personas: the employee, the company admin and the finance teams. Whether it’s about getting your entire workforce smoothly onboarded to Pleo, guiding an inidual to make their first purchase or helping finance teams get the right VAT details in place for expenses: we believe there’s a lot of time to be saved and we can do so in a delightful way.

The millions of expenses that run through our product provide interesting insights into spending behaviour, that we’re keen to leverage to continuously improve our user experience.

So What’s Data & Analytics At Pleo Like?

• Join our community of 30+ talented data & analytics professionals working from more than 10 different locations worldwide with backgrounds in data analytics, analytical engineering and data engineering.
• Work with a modern data & analytics toolkit including Looker, BigQuery, dbt, Airflow, Fivetran, Segment, Amplitude, & Kafka.
• A shared vision to stop the guessing game and unlock growth for Pleo.
• A lot of attention on data culture, strategy and empowerment of our stakeholders.
• Dedicated learning & development guidance and support for data professionals.
• Deal with a huge variety of data and insights spanning the entire business, from the detailed inner workings of the Pleo platform to web & app metrics, CRM details, financial and banking records, human resource information, and everything else needed to fuel Pleo’s decision making processes in a data inspired manner.

What Great Looks Like In This Role

• You and your team are company-wide trusted experts for insights related to Admin Experience + Spending Journey domains.
• You successfully nurture a culture of data inspired decision making in alignment with the other Data & Analytics leaders.
• You are an ambassador for excellence within the Data & Analytics community, you lead by example and inspire others.
• You and your team empowered the Admin Experience + Spending Journey domains to derive descriptive and diagnostic insights autonomously, while you focus on predictive and prescriptive insights.
• You and your team are highly satisfied in terms of career growth and your sense of belonging to the Admin Experience + Spending Journey domains and the Data & Analytics competence crew.
• You solve problems through collaboration rather than control.

Your Responsibilities

• Be the Data & Analytics Competence Lead for up to 4 Data Analysts (state: 2022) of the Admin Experience + Spending Journey domains, support their career growth efforts and provide coaching
• Ensure Data & Analytics best practices and standards are identified, cultivated and followed in your competence crew and domains, own the quality of work and provide ways of solving problems
• Act as multiplier for Data & Analytics inside the domains and facilitate the feedback loop to other Data & Analytics functions at Pleo
• Be accountable for your team’s delivery, balance speed and quality
• Facilitate activities to increase the level of data literacy within the domains together with your team

Your Colleagues Say You:

• Have excellent hands-on knowledge of SQL and experience with more advanced analytics topics such as cohort and regression analysis
• Are an expert in product analytics
• Are experienced with data visualisation tools such as Tableau, Looker or similar
• Communicate with clarity and empathy on insights and recommendations to cross-functional stakeholders for decision making
• Are an authentic leader and a role model for radical candor
• Have an eye for details and quality is more important for you than speed

Show me the benefits!

• Your own Pleo card (no more out-of-pocket spending!)
• Ability to work remotely (anywhere between the east coast of the Americas to European timezones)…
• …or onsite if you want to (Copenhagen, Stockholm, London, Madrid, Montreal, Berlin, Lisbon)
• Lunch is on us – whether you are working remote or at one of our offices
• Private Health Insurance to ensure you’re fit of body and mind to do your best work
• Trips abroad for team camps. We’ve just been to Costa Brava, in Spain – we’d love to see you at the next one!
• 25 days holiday per year + your local public holidays
• Paid parental leave – we want to make sure that we’re supportive of families and help you feel that you don’t have to compromise your family due to work
• 2500 annual Flex Benefits budget (maybe you want to buy additional holidays, pay for the gym, book a professional coach or pay for part of your MBA – entirely up to you!). We know everybody prioritises different benefits. So, our Flex Benefits package lets you choose what best suits you. Ask us about what we offer; we’ll be happy to outline more!

At Pleo, we use English for all our internal communication to keep everyone on the same page; please submit your application in English unless otherwise stated above.

We’re on a mission to make everyone feel valued at work. That’s only achievable if our team reflects the ersity of the world around us – and that starts with you, hitting apply, even if you are worried you might not tick all the boxes! We embrace and encourage people from all backgrounds to apply – regardless of race/ethnicity, colour, religion, nationality, gender, sex, sexual orientation, age, marital status, disability, neuroersity, socio-economic status, culture or beliefs.

Not everyone interviews the same: if you have accessibility needs that you would like us to know about, send an email to our Inclusion team at [email protected] and we’ll make sure to design an interview format that works for you.

Why work here?

Working at Pleo means you’re working on something very exciting: the future of work. Through fintech we’ve seen a way to impact how people work; we think company spending should be delegated to all employees and teams, that it should be as automated as possible, and that it should drive a culture of responsible spending. Based on some pretty amazing Series C-round investment in 2021 we think we’re onto something big.

So, in a nutshell, that’s Pleo. Today we are a 800+ team, from over 74 nations, sitting in our Copenhagen HQ, London, Stockholm, Berlin, Madrid, Montreal, or Lisbon offices and quite a few full-time remotes in 35 other countries! Being HQ’d out of Copenhagen means we’re inspired by sensible things like a good work-life balance. If you don’t work in the office with us we’ll help you get up the best remote setup possible, and will fly you in for our amazing team camps

Senior IT Auditor

Location

Remote Job

Classification

Full-Time

Job Summary

The Senior IT Auditor is responsible for conducting internal system audits and provide insight on risk factors within the Barnes & Noble IT environment. The inidual will assist in evaluating the Barnes & Noble IT General Control environment (ITGC) across all in scope SOX systems annually by testing and documenting IT general controls, application controls, and complimentary user entity controls (CUEC’s) for information systems integrity and transaction accuracy. The Senior IT Auditor will also provide guidance and coaching to control owners on enhancements that need to be made for ineffective controls from a design and operating perspective. In addition, this role will assist with the periodic reporting and tracking of all IT SOX activity to Internal Audit, Management and External Audit leaders.

Candidates must have direct hands-on experience in IT audits and functional experience in multiple technologies and have sound understanding of ITGC SOX requirements. This is a cross-functional role, working closely with all IT groups across Barnes & Noble, its subsidiaries and other functional teams to ensure controls and compliance requirements are clearly defined and implemented. Effective communication and technical leadership is critical to the success of this role. Candidates must fluently speak both technical and business language interchangeably and understand general accounting principles.

What You Do

Design and execute IT testing procedures to identify and evaluate risk exposures and determine the effectiveness and efficiency of ITGC’s in support of all in-scope applications for the annual financial statement audit including CUEC’s for third parties and document accordingly to support external audit requirements.

Assist in identifying and reporting internal control deficiencies and developing remediation efforts necessary to maintain an effective internal control environment over IT systems. Assist project teams with creation and implementation of IT controls objectives. Assist with the successful completion of the quarterly UAR (User Access Review) audit process. Directly work with external IT auditors by providing them testing status updates and addressing comments when necessary pertaining to work papers and/or other related matters. Interact with all levels of management and company employees, including 3rd party Service Providers Perform or assist in the performance of special projects or studies, including risk assessments, fraud investigations, audit department policy updates, due diligence acquisition reviews, etc.

Knowledge & Experience

Certification or in progress to obtain one or more of the following CPA, CISA, CIA, or CISSP.

Understanding of internal control concepts and experience in applying them to plan, perform, manage and evaluate the design, effectiveness and adequacy of key system controls for business processes/areas/functions from an IT compliance perspective. Experience in auditing information system logical access, change management, and operations. Knowledge of control objectives for Information and Related Technology, Accepted Auditing Standards, Standards for the Professional Practice of Internal Auditing. Ability to work independently as well as with team members when needed. Strong analytical ability, including network and network systems design, capacity planning, operations methodology, error detection/resolution techniques, quality assurance techniques, and IT implementation and management methodologies. Strong verbal and written communication skills, to effectively present to peers and management. Exhibit the leadership skills needed to sell ideas and obtain management buy-in for constructive change. Ability to travel to domestic locations as required roughly 10% of the time. Undergraduate degree in computer science, networking, accounting, finance or a related field, or sufficient experience in public accounting, internal auditing, or other field that would provide the same basic knowledge. A minimum of three years IT audit experience in an environment that provides exposure to sophisticated information systems audit techniques, network security, technology infrastructure, software development, project management, or a related field for which Internal Audit has a need.

Location: Europe – Spain, Portugal, Poland, Czech Republic, Germany, France, Croatia, Hungary, Italy, Lithuania, Latvia, Estonia; 100% Remote

Algofy is a very international start-up (22 members from 13 countries) that provides 360° performance marketing services alongside ‍people who share our values. We help businesses grow online and have grown quickly ourselves, as we currently manage 100+ accounts around the world. We want to create a company that promotes our employees’ curiosity and drive for growth, a company that rewards employee resilience in the face of challenges and provides flexibility so long as the job gets done. Candidates who like autonomy over their work, have a growth mindset, and enjoy a dynamic working environment will be best suited to grow with us.

We are currently looking for a conversion tracking expert to support Algofy’s team to implement, debug and QA tracking setup across ad platforms and websites. You will work closely with the team leads of the website and .com (Search and Social) departments, as well as our internal data associate. Members of these teams are in the US west coast and Barcelona, so availability during the afternoon is a plus. To succeed in this role you should have experience in digital marketing tracking platforms, as well as experience with cross-domain tracking. You have ideally worked as a tracking specialist or web developer before, and possess impeccable attention to detail.

Primary responsibilities

• Deploy & validate conversion setup across GTM, web and and ad platforms for new clients
• Monitor, QA and debug tracking implementation for current clients
• Work with the .com and web team to ensure tracking implementation matches ad strategy

Your skills and qualifications

• Experience in digital marketing tracking platforms (Google Ads, Google Analytics, Microsoft Ads, Meta, TikTok) at the level where you are capable of navigating the platforms and implementing thorough conversion tracking
• Ability to create custom and complex variables through javascript
• Google Tag Manager (GTM) experience integrations: variables, events, custom IDs, S2S (server-to-server)
• Strong understanding of GA4 implementation and best practices
• Knowledgeable on iOS 14 and cookieless technology
• Native to near-native English proficiency

Abilities that will put you in front of the competition

• Technically savvy and experience with HTML, CSS, and Javascript at a level where you are able to optimize UX experiences on client pages
• CMS experience (Shopify, BigCommerce or similar)
• RegEx proficient for GTM and Google Analytics

The ideal candidate

• Is driven – Want to be a part of a team where people are determined to achieve big things?
• Wants growth – Are you open to constantly learning new things and improving?
• Is autonomous – Do you enjoy having control over your work, and do you crave impact?
• Is resilient – Are you motivated by bigger challenges and finding solutions to problems?
• Can be a team player – Are you able to openly communicate and share ideas in support of your team?

What you’ll get from Algofy

• Team — “We all want to do well and see Algofy grow, we know we got each other’s backs, and no one tries to bring the others down.” -Erika
• Positive Environment — aka “No Drama” -Ana
• Growth — “It’s a place filled with boundless opportunities. A truly unique work environment.” -Hadi
• Impact — “I feel I matter here. I would feel more insignificant at a larger company.” -Anita
• Flexibility — “You can start later, finish later, can take an hour for lunch or can not, can work from Madrid for Christmas period.” -Stef

Some more good stuff 

• Competitive compensation package in line with job responsibilities and experience
• Professional development opportunities
• Flexible working hours – we’re outcome-oriented
• 30 days of vacation which you can take whenever you want
• Pet-friendly office
• Monthly massage, BBQs, Team lunches, Happy hours to name a few
• Becoming part of a fun and motivated multicultural team at a market-proven, fast-growing company

We offer remote, hybrid, and in-office opportunities. For this role, we are ideally looking for a person located in Europe, but we encourage you to apply also from other locations.

This would ideally be a full-time position, but based on your experience and availability part-time contract could be offered.

For more information or any role-related questions, you can contact Karolina on [email protected].

Think you’re a good fit? Hit apply! (all applications should be made in English) We’re hiring and interviewing on an ongoing basis so we encourage you to send your application as soon as possible.

Title: Engineering Manager, PLG Infrastructure

The Analytics Engineering team’s mission is to make the decision-making process at Mixpanel as data-informed as possible. We are building a global source-of-truth database for the entire company and we strongly believe that data quality must be a foundational feature of all systems and is not something that can be layered in the warehouse, so, beyond just owning the ETL pipelines and data in our warehouse, we partner very closely with different functions across the company and make sure their systems are architected with data quality in mind, help automate critical workflows, and surface timely & contextual information in their operational/analytics tool of choice (Salesforce, Marketo, Vitally, Mixpanel, etc).

We are in the very early stages of building out an Analytics Engineering organization within our company. The current team of engineers come with a wide range of experience having worked on almost all layers of Mixpanel’s tech stack, from our website UX all the way, to working on the internals of our distributed database engine, and everything in between. As much as we love solving complex distributed systems problems, we also love applying our engineering skills to solve problems that have a direct business impact ranging from:

• Enabling our marketing team to target our Ideal customers through ad campaigns
• Helping our support team improve their response SLAs to customers
• Alerting our sales & success teams to customers who hit product milestones
• Helping our product team build Mixpanel for the Modern Data Stack

We primarily speak SQL, use BigQuery as our data warehouse, and swear by dbt, Fivetran, Census & hightouch to solve all our problems!

About the Role

As a manager, you will help scale the team’s impact with hiring, culture, and focus. You’ll be responsible for streamlining execution and prioritization based on a clear understanding of our technical systems and associated business goals.

Responsibilities

• Hiring and retaining erse and talented engineers
• Mentoring engineers & growing future technical leaders
• Working cross-functionally to translate business goals into the team’s roadmap
• Nurturing engineering excellence via culture and process
• Providing meaningful input to technical designs based on an in-depth understanding of our systems & services

We’re Looking For Someone Who Has

• You can reason about ambiguous problems using first principles and propose creative solutions.
• You take ownership of problems with a focus on delivering value to users/customers.
• You deliver solutions that are pragmatic in approach.
• You have a solid technical background, with experience in cloud warehouses, BI tools, and data modeling.
• You are proficient in at least one scripting language (Python, Javascript, etc).
• You are proficient in writing analytical SQL. Most importantly, you can coach folks to become proficient in this area.
• You have excellent communication & have experience leading and delivering complex cross-functional projects.
• You have a track record of hiring, retaining, mentoring & growing engineers through technical leadership, collaboration & enablement

Bonus Points For

• Prior engineering management experience, especially with a team of analytics engineers
• Experience with the modern data stack (Fivetran / BigQuery / dbt / Mixpanel / Census / Hightouch)

Benefits and Perks

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

*please note that benefits and perks for contract positions will vary*

Title: Staff Analytics Engineer, Central Data

Location: United States

Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb’s various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.

The Location

This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb, Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware or Rhode Island. As this list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

The Job

About the Team

The Airbnb Central Data team is looking for a Staff Analytics Engineer to join our team. We own and curate central data models, data resources, and metrics that are critical to our business. In this role you will own some of Airbnb’s most foundational data assets.

About the Position

Analytics Engineers build the data foundation for reporting, analysis, experimentation, and machine learning. We are looking for someone with expertise in metric development, data modeling, SQL, Python, and large-scale distributed data processing frameworks like Presto or Spark. Using these tools, along with first-class internal data tooling, you will transform data from data warehouse tables into critical data artifacts that power impactful analytic use cases (e.g. metrics, dashboards) and empower downstream data consumers. As an Analytics Engineer you will sit at the intersection of data consumers and data engineering, and work collaboratively to achieve highly impactful outcomes.

Data can transform how a company operates; high data quality and tooling is the biggest lever to achieving that transformation. You will make that happen.

Responsibilities:

• Understand data needs by interfacing with fellow Analytics Engineers, Data Scientists, Data Engineers, and Business Partners
• Architect, build, and launch efficient & reliable data models and pipelines in partnership with Data Engineering
• Design and implement metrics and dimensions to enable analysis and predictive modeling
• Design and develop dashboards or other data resources to enable self-serve data consumption
• Build tools for auditing, error logging, and validating data tables
• Define logging needs in partnership with Data Engineering
• Define and share best practices on metric, dimension, and data model development for analytics use
• Build and improve data tooling in partnership with Data Platform teams

About You

Minimum Qualifications:

• Passion for high data quality and scaling analytics engineering work
• 9+ years of relevant industry experience
• Strong skills in SQL and distributed system optimization (e.g. Spark, Presto, Hive)
• Expert in schema design and dimensional data modeling
• Experience in at least one programming language for data analysis (e.g. Python, R)
• Proven ability to succeed in both collaborative and independent work environments
• Detail-oriented and excited to learn new skills and tools

Preferred Qualifications:

• Experience with an ETL framework like Airflow
• Python, Scala, Superset, and Tableau skills preferred
• An eye for design when it comes to dashboards and visualization tools
• Familiarity with experimentation and machine learning techniques

The Pay

Our job titles may span more than one career level. The starting base pay for this role is between $180,000 and $245,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Title: Business Systems Analyst, Xactly

Location: Remote – USA

Finance

HubSpot is looking for a Business Systems Analyst to be a part of our next exciting phase of growth. As part of the Global Commissions team, you will play a critical role in helping us scale our commissions process with a primary focus on managing our Xactly Incent instance. You will partner closely with the Sales Operations, HR and Systems teams to implement & execute on incentive plan changes and drive continued process improvements and efficiencies. The ideal candidate possesses a combination of technical & business skills including a strong foundational understanding of sales incentive plans and experience implementing & scaling Sales Incentive tools.

In this role, you’ll get to:

• Serve as Xactly Incent subject matter expert & systems administrator, managing all aspects of the tool including implementing all plan changes, troubleshooting systems issues and ensuring data & process integrity.
• Partner cross-functionally to define, test and implement new reporting requirements
• Identify and implement operational improvements to the monthly commissions process, providing the sales team with increased transparency into incentive plans in addition to driving continuous improvement to the administrative process
• Establish mastery of sales incentive plans & related data sources and systems.

We’re looking for people who:

• Have deep Sales Compensation administration expertise & strong technical acumen
• Experience implementing and managing Sales Incentive Tools (Xactly)
• The ability to thrive under pressure and tight deadlines
• Excellent communication skills
• A self-starter attitude with the intellectual curiosity to navigate and solve complex problems
• The ability to work in a team environment and foster cross-functional collaboration

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

Per HubSpot’s policy all employees who wish to work @office or @flex or to visit an office in-person must be fully-vaccinated. At this time, @remote employees are not required to be vaccinated.

Title: Cyber Security Engineer

Location: Franklin, Tennessee; Johnston, Rhode Island; Riverside, Rhode Island; Remote

Category: Cyber, Technology, Remote

ReferenceNumber: 227509 JobType: 1st Shift

This Security Professional will support acquisitions in the security of their infrastructure, vulnerability assessments and other aspects in the cyber security space.

In this role you will work closely with fellow security and technology experts across the enterprise to understand requirements and take actions or provide guidance on remediation.

Primary Responsibilities include:

• Building strong relationships with stakeholders across security and technology
• Assisting in the security monitoring and alerting efforts in the business line
• Developing Risk Based Mitigations and Solutions
• Assisting Identity and Access Management security tasks
• Supporting various security integration efforts across the business line
• Supporting deployment of security tools and software
• Assisting in developing meaningful metrics
• Providing internal awareness and training to colleagues within the business line regarding security initiatives and threats

Qualifications

Required Skills/Experience:

• 3 or more year of IT Security experience
• Understanding of programming languages, OWASP and Security best practices in application code development
• Understanding of:
  • Vulnerability management program; detection, reporting, communication, and remediation
  • Application code scanning tools for security vulnerabilities
  • Pen testing
  • Information Technology general practices
  • Domains of cyber security and working within the domains to report, analyze and provide guidance to business lines
• Ability to write technical documentation and analyze security issues
• Proven verbal and written communication skills with the ability to present technical concepts to non-technical audiences
• Working knowledge of
  • Identity and access management best practices
  • DLP and data protection best practices
  • Common operating systems and networking concepts
  • Security event logging and monitoring systems and processes
  • Common server systems and concepts
  • Common scripting languages (Python, PowerShell) a plus
  • Anti-Virus Implementation and monitoring
  • Firewall security posture and management a plus
  • Security principles for cloud platforms

Education and Certifications:

• BA/BS degree in IT security related field required

Hours & Work Schedule

Hours per Week: 40

Work Schedule: Monday through Friday

Title: Senior Data Engineer

Location: Remote US

About iRhythm:

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 4 million patients and their doctors on a shorter path to what they both need answers.

About this role:

iRhythm is seeking an experienced Data Engineer to work remotely in the USA, to help manage our growing collection of Data Systems, including Snowflake. Our work environment is fast-paced, with a collaborative atmosphere. Most of all, we are passionate about delivering innovations that improve the quality of healthcare and the patient experience.

Data is critical to all the work we do, so you will be responsible for the building and automating of systems supporting existing data systems and pipelines. In addition to technical systems management, you will also need to work with engineering and other business units to help facilitate access to data. The team is distributed, you should be comfortable working alone or as part of a team. We operate in a highly regulated environment, so relevant experience building systems in heavily regulated environments is a huge plus.

Snowflake Responsibilities:

• Implementing Transformation pipelines within Snowflake using DBT
• Querying Snowflake using SQL
• Building out a tagging scheme for restricted data (PHI, PII, etc) and integrating that into our access control system
• Development of scripts using SQL, Golang, and Bash for loading, extracting, and transforming data
• Writing code to build infrastructure components (we use terraform)
• Interpreting data controls and building appropriate controls to manage access
• Twisting SQL queries for improving performance
• Assist with production issues in data warehouses like reloading data, transformations, and translations
• Navigate new data sets frequently and model data efficiently and effectively
• Translate complex business requirements into generic and highly scalable technical solutions

About you:

• Hands-on experience with Snowflake
• Experience using job schedulers such as Apache Airflow (Argo Workflows is a plus)
• Proficient in writing code in Go, Java, or Python
• Comfortable with tools such as Git, Terraform, Docker, etc.
• Experience implementing Data Access Controls
• Experience with data transport technologies such as Kafka, AWS Firehose is a plus
• Experience with ETL/ELT technologies such as Boomi, FiveTran, AWS Glue
• Proficient in data cleanup/prep for analysis
• Familiarity with the needs of a Business Intelligence / Data Analyst team
• Thorough understanding of IT fundamentals to include: Windows and Linux operating systems, networking, security, cloud, and git usage
• Experience working in healthcare, medical device, or other regulated industries is a huge plus

Kubernetes Responsibilities:

• Demonstrated understanding of core Kubernetes solution architecture and the extended landscape of tools and services
• Understanding of K8S pipeline and deployment patterns (Operator/Helm/ksonnet/jsonnet)
• Development and implementation of platform components to support containers
• Writing code to build infrastructure components (we use terraform)
• Working with the SRE team to operationalize data infrastructure

Kubernetes About you:

• Have 3+ years designing, implementing, and administering a Kubernetes cluster in a production environment
• Ability to configure security context for jobs running on Kubernetes

What’s in it for you:

This is a full-time position with competitive compensation package, excellent benefits including medical, dental, and vision insurance (all of which start on your first day), paid holidays, and PTO!

iRhythm also provides additional benefits including 401K (with company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

FLSA Status: Exempt

As a part of our core values, we ensure a erse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.

Title: Senior Site Reliability Engineer

Location: Remote

What is Calendly?

Calendly takes the work out of scheduling so our customers have more time to work on what’s really important. Our software is used by millions of people worldwide with thousands more signing up every day. To maintain this exciting growth, we’re looking for top talent to join our team and help shape the future of our product.

Why join Calendly’s Engineering team?

At Calendly, the Senior Site Reliability Engineer is armed with a “measure everything mentality” and helps engineering teams improve the reliability, performance, resilience, and security of the services they own. Working with a well-defined continuous delivery process and a reasonably instrumented production environment, the successful candidate will be able to define SLOs and measure SLIs with an eye toward continuous improvement and an evolution at scale. The Senior SRE uses their expertise of the infrastructure to work together with and empower engineering teams. This includes enablement to fine-tune or achieve adequate monitoring, containerization of applications, CI/CD pipelines, orchestration, applying infrastructure changes utilizing IaC, and owning several processes pertaining to reliability. With a growing team and a mindset for scale, implement and operate Calendly’s next generation platform using cloud IaaS services. An ideal candidate demonstrates exceptional leadership in communicating patterns and improvements that automate tasks, improve stability, secure systems, and increase performance.

What are some of the high impact opportunities you’ll tackle?

• Institute resilient infrastructure through source code based configuration (Infrastructure as code)
• Demonstrate skills in evaluating, measuring, and improving rapidly evolving systems
• Collaborate with engineering teams to understand and improve their systems
• Organize a holistic ecosystem of infrastructure, tools, and capabilities that effectively provides visibility into the health of each component
• Optimize CI/CD pipelines to provision, track, validate, sign, and securely deploy software
• Grow expertise in cloud concepts, especially IaaS/PaaS with exposure to virtualization technology in support of building our enterprise container infrastructure
• Implement high availability systems with automated failover across multiple availability zones
• Lead postmortem of unexpected incidents to prevent future recurrence
• Participate in an on-call rotation to support critical Calendly infrastructure
• Foster environment of learning and knowledge dissemination
• Define standard practices and tooling around new services, changes, incidents, postmortems and work and capacity to work with engineering teams to adopt those practices

This opportunity is for you if you have/are:

• Engineering experience supporting high availability systems in production
• Experience solving infrastructure problems with software
• Strong technical knowledge of cloud infrastructure, distributed systems, and reliability practices
• Experience with GCP and/or AWS
• Software development experience (Ruby, Node, and Typescript experience a plus)
• Experience deploying containerized services (Docker experience preferred)
• Experience running and securing Kubernetes in production environments
• Understanding of CI/CD pipelines and application delivery via GitOps
• Varied experience in software monitoring tools
• Understanding of security and the shared responsibility model
• Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time

If you are an inidual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please contact us at [email protected].

Calendly is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Calendly is registered, you will not be eligible for employment.

Title: Senior Web Analytics Manager

Location: United States

• Remote – United States

While candidates in the listed locations are encouraged for this role, we are open to remote candidates in other locations.

Databricks is looking for a Senior Web Analyst to own the strategy, implementation, and management of marketing web analytics data quality processes to ensure the necessary metrics and dimensions are available for reporting. You’ll lay a foundation of operational efficiency, provide reporting and insights to enable our team to scale to the next level.

You will partner with many functions across marketing and be a strategic partner in decision-making. You are genuinely interested in supporting teams by providing them data to drive and measure progress.

You enjoy and have experience communicating, tracking, and reporting web data with engineering, content, sales and marketing teams. You care about clean data quality and are looking ahead to recommend ways we can improve growth and site performance.

The Senior Web Analytics Manager will report to the Director of Marketing Analytics.

The impact you will have:

• Establish and own web data processes and roadmap – partnering with web team and other analytics to set and fulfill reporting requirement needs
• Partner with Marketing Ops and Analytics teams to ensure correct lead routing and full-funnel tracking for all web leads
• Manage code tracking implementation and QA process to ensure performance metric tracking is in place for all new/updated web properties
• Own and maintain our Google Analytics, Google Tag Manager, Heap, and other web-tracking tools for data accuracy.
• Educate and enable teams to self-serve reporting best practices by documenting web operations, holding general and tailored training sessions, interfacing with teams
• Improve web operations and data strategy by analyzing web performance, and identifying new trends or potential issues
• Design and build Web Analytics dashboards to monitor health of business
• Assist and collaborate with other analysts in leveraging web data in their reports and dashboards
• Co-design A/B tests and report outs to optimize performance of the website.

What we look for:

• Minimum 5+ years of experience in analytics, with at least 3 years in website data
• Experience in a B2B enterprise technology organization
• Bachelor’s degree in a quantitative field or equivalent experience in statistics, analytics, or data science
• Solid comprehension of website operations and analytics tools
• Experience with Google Analytics, Google Tag Manager, Google Data Studio or equivalent required
• Experience with Heap and Tableau a plus

Benefits

• Comprehensive health coverage including medical, dental, and vision
• 401(k) Plan
• Equity awards
• Flexible time off
• Paid parental leave
• Family Planning
• Gym reimbursement
• Annual personal development fund
• Work headphones reimbursement
• Employee Assistance Program (EAP)
• Business travel accident insurance
• Mental wellness resources

UX Research Leader

Seattle, WA | San Francisco, CA | Remote, US

Our UX Research team is designing for the global ersity of human needs, which requires us to deeply understand the behaviors of the people behind them. Facebook Inc. UX researchers tackle some of the most complex challenges to gain deeper insights into how people interact with each other and the world around them, and work collaboratively to contribute new ideas to products that impact the experiences of billions of people on a global scale. We employ a variety of qualitative and quantitative methods to accomplish our goals, including surveys, focus groups, field studies, usability tests, and 1:1 interviews.

We value a erse range of perspectives and stem from many different backgrounds—geographically, culturally, educationally, philosophically. We come from industry and academia, with roots in anthropology, design research, economics, HCI, human factors, market research, political science, sociology, social computing, and social psychology, among others. Facebook Inc. is looking for a UX Research Leader with research, communication and people management skills.

Facebook Inc. is a erse set of products – it’s ripe for research. But figuring out the right research, the appropriate involvement, and the ideal touch points is a delicate balance, especially in a process-averse culture. What makes a good candidate? Someone who has exceptional research skills, but who also understands the balance between scrappy and rigor, and ultimately how research translates into design and product decisions. It’s not enough to answer interesting questions about user behavior; our team focuses on impact. You will oversee a team of world-class researchers across a key product vertical, and across multiple research disciplines.

UX Research Leader Responsibilities

• Manage a research team that is large in size and/or complexity.
• Manage completely independently, including other managers.
• Identify problems and provide solutions.
• Set clear expectations and goals for iniduals and the team.
• Communicate clearly and effectively across all organizational levels.
• Make staffing decisions based on business priorities, both short term and long term, as well as team strengths and motivation.
• Adjust management style to effectively get the most out of each team member.
• Shape team strategy, identifying risks and prioritizing opportunities.
• Identify gaps and solutions for future growth and scale within the team or organization, including system, product, function, partnership, culture and/or organization opportunities.
• Responsible for the quality of the team, including coaching, growing IC’s and managers (if applicable) and coaching under-performing team members.
• Build a erse and an inclusive environment across the team, model inclusive behaviors, and hold managers accountable.
• Give clear, actionable feedback on a timely basis.
• Partner with the recruiting organization to help deliver top talent.
• Drive team execution, culture, and process across the FB research community.
• Become a trusted, strategic partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value.
• Mentor other managers (research or cross functional) at their level or below, especially coaching first time managers and those managers new to Facebook Inc.
• Have a point of view about strategic decisions, using insights from the team. Understand how to influence stakeholders and leaders to implement the best ideas.

Minimum Qualifications

• Bachelor’s degree or significant experience conducting UX research with meaningful business impact
• 18+ years of experience conducting and/or studying research post-Bachelor’s degree
• 5+ years of experience directly managing, coaching and developing full-time researchers
• Experience directly managing across different research methodologies
• Experience directly conducting primary research (either qualitative or quantitative) end-to-end (i.e., designing, fielding, analyzing and reporting out data)
• Experience building teams over time through hiring, growing, and retaining high-performing researchers
• Experience building and setting research strategy that connects with business strategy
• Track record of translating research into business impact
• Experience working with a variety of cross functional peers and stakeholders (e.g., product managers, data scientists, designers, engineers, policy, communications, marketing)

Preferred Qualifications

• Graduate degree
• Experience with consumer products, consumer insights, or product development
• 5+ years of UX research experience
• 1+ years experience managing managers

Location:  US Locations Only; 100% Remote

**We are requesting U.S. based applicants only please**

AdQuick is building the operating system for advertising in the real world. One of our major components is a capturing attribution and ROI data for advertising based on the outdoor advertising medium.

Location: Flexible, ideally LA, NYC, SF

Responsibilities:

• Drive analytics capabilities from idea to execution: you’ll be working with our product and engineering team to bring data generated in the real world into dashboards and other data sources to make life easy for customers
• Interface with customers: analytics in outdoor advertising can be new to many customers and explaining why and how they should utilize AdQuick attribution capabilities is a major component of the role
• Analyze data: you should be proficient handling large data sets, drawing threads between separate sources of data, and translating those into insights

Background:

• Familiarity with real world movement and location data sets
• Excel expertise is a must and SQL proficiency is very nice to have
• Digital marketing, marketing analytics, media and advertising experience are great
• Brand-facing roles and interaction with customers on a frequent basis
• Experience owning product and interfacing with product, design and engineering to create new products

Personal characteristics:

• Customer obsessed – you can listen to customer pain points and translate them into product, process and user experience solutions
• Analytical: you have comfort and proficiency with numbers, can simplify complexities, and use data to inform strategy and product improvements
• Versatile: thrives in a rapidly-changing environment, able to wear multiple hats simultaneously without losing track of priorities
• Product and tech savvy: You’ll be the biggest power user of the platform and will be able to deftly illustrate to customers all the benefits of the platform and product
• Persistent and resilient: startups are hard, fast-changing and and require a level of grit many people lack

What you’ll be doing:

• Joining customer meetings to explain the value of AdQuick’s attribution capabilities
• Developing analytics capabilities roadmap
• Working with sales to educate the team on the latest attribution capabilities, case studies, and application for these insights
• Being creative in new applications of ROI and attribution data across the industry
• Vetting data partners and integrating new data sets into the AdQuick planning and attribution platform

Location: US Locations Only

Senior Data Engineer

Location: Remote – US based

Summary

GumGum is a contextual-first global advertising technology company that captures people’s attention, without the use of personal data. We believe that a digital advertising ecosystem based on understanding a consumer’s active frame of mind rather than behavior builds a more equitable and safer future for consumers, publishers and advertisers alike. Founded in 2008, GumGum operates in 19 markets worldwide. For more information, visit gumgum.com.

The Senior Data Engineer builds and maintains systems that drive multiple digital advertising business functions using near real-time data analytics solutions with a focus on improving performance and scalability.

Engineering team members at GumGum are encouraged to share ideas that influence system decisions. We strive to stay relevant and up to date with advanced technology.

Note: GumGum operates in a work from home’ virtual environment with opportunities for in-person business and morale events (health guidelines permitting). There are no requirements to go into the office and can hire candidates in the following states: AZ, CA, CO, CT, FL, GA, IA, IL, IN, KY, MA, MD, MI, NJ, NY, OH, OR, PA, TN, TX, UT, VA, WA, MN.

Responsibilities

• Build, maintain and improve GumGum’s data infrastructure which handles billions of advertising events hourly.
• Design and implement streaming and batch pipelines for data ingestion and delivery.
• Curate the data warehouse for business and technical stakeholders.
• Contribute to GumGum’s proprietary Machine Learning forecasting systems.
• Develop scripts and APIs for reporting.
• Investigate and test the capabilities of emerging data technologies.
• Collaborate regularly with cross-functional teams and lead design projects with an architectural perspective.

Qualifications

• Bachelor’s degree in Computer Science, Engineering or related technical field (or relevant experience).
• Four or more years data engineering experience in a AWS and cloud environment that includes:
  • Designing data models, warehouses and ETL pipelines
  • Building data applications in Scala, Java and Python
  • Proficiency in distributed data processing with Apache Spark
  • SQL and current data warehouse platforms such as Snowflake (preferred), Redshift, Big Query or Synapse
  • Proficiency with workflow management platforms such as Airflow, AWS Data Pipeline, Luigi or Prefect
  • Working knowledge of streaming technologies

Candidates should possess the following:

• Strong communication skills to effectively collaborate with engineers, project managers, and business stakeholders
• Track record of showing initiative and leading challenging data projects
• Deliberate approach to exploring and testing new technologies
• Designing applications and systems with longevity in mind (scaling, maintenance, reuse, etc.)
• Ablity to consider and synthesize multiple perspectives and opinions when deciding direction of a project or feature

Benefits & Perks

• Medical Coverage including 100% premium coverage for employee + spouse/family
• Vision Coverage including 100% premium coverage for employee + spouse/family
• Dental Coverage including 100% premium coverage for employee + spouse/family
• Flexible Spending Account (FSA)
• Employer-Matched 401(k) Retirement Plan
• Life Insurance and AD&D
• Business Travel Accident Insurance
• Short-Term and Long-Term Disability
• Stock Incentive Program (role dependent)
• Paid Parental Leave – Birth parents can receive up to 16-18 weeks for birth recovery and baby bonding. Non-birth parents can receive up to 10 weeks for baby bonding
• Transitional Return-to-Work Schedule
• Modern Family Support: Cleo App
• Employee Assistance Program
• Legal and Identity Theft Protection
• Student Loan Repayment Assistance
• WFH Stipend
• Wellness Reimbursement
• Flexible Time Off
• Veterinary Discounts
• WeWork Monthly Pass
• Pet friendly organization – We love our fur babies! Check us out on Instagram @dogsofgumgum
• Incredible work/life balance with a collaborative and friendly work space
• A team that has transitioned to remote work impressively, and remains highly collaborative and connected
• GumGum Gives Back volunteering opportunities
• Virtual company events and (optional) in-person celebrations
• Virtual monthly team bonding events
• Anniversary recognition and awards

Career & Development Focus

• Ongoing learning and development for education opportunities such as webinars, books, classes, relevant conferences and events
• Opportunities to pursue business related side projects and yearly Hackathon
• Highly encouraged to contribute to open source software, including our own open source software
• Environment of learning from peers, including meetups, presentations and blog posts
• Opportunity to work with cutting edge technology
• Life Skills sessions – geared towards the whole life/ health / person
• Leadership Bites Dinner Series – connecting current and future GumGum leaders over great food and meaningful conversation
• The VOICE Coalition – through our council committee, The VOICE Coalition’s mission is to build an equitable, supportive, and inclusive culture where all voices are heard and all differences are celebrated through thoughtful, engaging, and authentic programming and community involvement. We’ve created awareness and appreciation for our employees through Hispanic Heritage month, Women of GumGum, Asian Pacific American, GG Pride, etc.

Follow us on our socials…

Our Instagram: @gumgum & @dogsofgumgum Follow us on LinkedIn: gumgum Tweet us: @gumgum Stay connected on Facebook: gumgum

Product Marketing Manager

at Planet

Germany, Remote

Welcome to Planet. We believe in using space to help life on Earth.

Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian sectors. We are both a space company and data company all rolled into one.

Customers and users across the globe use Planet’s data to develop new technologies, drive revenue, power research, and solve our world’s toughest obstacles.

As we control every component of hardware design, manufacturing, data processing, and software engineering, our office is a truly inspiring mix of experts from a variety of domains.

We have a people-centric approach toward culture and community and we strive to iterate in a way that puts our team members first and prepares our company for growth. Join Planet and be a part of our mission to change the way people see the world.

Planet is a global company with employees working remotely world wide and joining us from offices in San Francisco, Washington DC, Germany, and The Netherlands.

About the Role:

Planet is looking for a strategic product marketer to help grow the market for Planet’s data and platform, and enable business expansion by operationalizing go-to-market strategies across industries and countries. You will be part of the marketing team, sitting within the dynamic Product & Solutions Marketing group.

This product marketer will be embedded in broad cross-functional, go-to-market initiatives that ultimately drive revenue for Planet’s high-resolution data products. Responsibilities include engaging with customers, partners, and internal stakeholders, leading product launch activities, building messaging and positioning, and synthesizing market trends and new use cases that Planet products can address.

You will work closely with the Product organization in defining customer & partner challenges and providing input to the roadmap for new features that address critical unmet needs. You will work closely with the Commercial organization to ensure field readiness, determine effective engagement strategies and arming them with the right messaging, content, and competitive insights.

To be successful in this role, you will bring a clear perspective on how to bring new geospatial data-as-a-service (DaaS) and enterprise software products to an evolving market, with a detailed understanding of how to develop buyer and user personas and the stages of their buying journey. An attention to detail and an eye for high quality are critical to your success, along with an ability to articulate our products’ differentiated value in ways that resonate with our audiences in different industries. This role is expected to routinely present at external conferences, events, and webinars, and should be adept at public speaking and evangelizing Planet’s mission and products.

Impact You’ll Own:

• Deeply understand the geospatial data and analytics market, where Planet fits; identify opportunities for market expansion and assess gaps.
• Support Planet’s go-to-market initiatives (product launches, solution development, partnerships) and drive execution of deliverables across sales, product, marketing, legal, and operations teams.
• Lead customer betas and feedback workshops to gather market insights.
• Build out and maintain buyer and user personas and develop product value propositions that differentiate Planet offerings in the market.
• Work with Solutions Marketing to identify and assess which partners can complement existing offerings & develop joint marketing plans.
• Collaborate with the product team to produce and update a portfolio of marketing and sales enablement tools (presentations, data sheets, use cases, demos, battlecards).
• Collaborate with technical teams to create interactive demos and narratives that showcase product value to be used for trade shows, industry events, and sales outreach
• Support marketing campaigns with messaging and content that drive sales pipeline.
• Partner closely with other parts of the marketing organization on global and regional programs, including demand generation, digital marketing, field marketing, creative, and communications.

What You Bring:

• BA/BS degree
• 3+ years of product marketing experience
• Proven track record positioning products and marketing B2B/enterprise products
• Excellent writing, communication, and presentation skills (to both internal and external audiences)
• Creative and analytical thinking skills
• Experience partnering with product, sales, and executive stakeholders and communicating across leadership
• Be an organized, self-starter with ability to collaborate across departments
• Experience working with an international sales teams is an advantage

Benefits While Working at Planet:

• Comprehensive Health Plan
• Wellness program and onsite massages in specific offices
• Flexible Time Off
• Recognition Programs
• Commuter Benefits
• Learning and Tuition Reimbursement
• Parental Leave
• Offsites and Happy Hours
• Volunteering Benefits

Some Press About Us:

Our CEO, Will Marshall featured on TED and featured in a Planet Blog

Planet: Bringing Space Back Down to Earth

Tiny, privately owned satellites are changing how we view the Earth features in NBC News

Planet And Rocket Lab Create Mission Patch To Honor Women In Aerospace Planet Blog

Why we care so much about Belonging.

We’re dedicated to helping the whole Planet, and to do that we must strive to represent all of it within each of our offices and on all of our teams. That’s why Planet is guided by an ultimate north star of Belonging, dreaming big as we approach our ongoing work with ersity, equity and inclusion. If this job intrigues you, but you’re thinking you might not have all the qualifications, please… do apply! At Planet, we are looking for well-rounded people from around the world who can contribute to more ways than just what is listed in this job description. We don’t just fill positions, we aspire to fulfill people’s careers, most excited about folks who are motivated by our underlying humanitarian efforts. We are a few orbits around the sun before we get to where we want to be, so we hope you’re excited to come along for the ride.

EEO statement:

Planet is committed to building a community where everyone belongs and we invite people from all backgrounds to apply. Planet is an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.

Accommodations:

Planet is an inclusive community and we know that everyone has their own needs. If you have a disability or special need that requires accommodation during the interview process, please call Planet’s front office at 669-214-9404 or contact your recruiter with your request. Your message will be confidential and we will be happy to assist you.

Technical Writer II (ZE070202)

Flexible Remote Options

Req ID: 59367

Job Family: Information Technology/Software Development

Sabre Corporation is a leading technology provider to the global travel and tourism industry. Headquartered in Southlake, Texas, USA, Sabre operates offices in approximately 60 countries around the world. At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Today, Sabre is creating a new marketplace for personalized travel. It is our people who develop and deliver powerful solutions that meet the current and future needs or our airline, hotel and travel agency customers. Join our journey!

Job Description

Technical Writer

Position Description

The technical writer will write the following document types for software solutions:

• Release Notes
• User Guides
• System Administration Guides
• Installation Guides
• Technical Specification Guides
• API Reference Guides
• Web Help
• Other documents as requested.

The technical writer reports to the Technical Writing Manager.

Responsibilities:

• You will work closely with solution subject matter experts (SMEs) to gain a working knowledge of assigned products.
• To estimate scope of projects, you will collaborate with global, cross functional roles including, but not limited to, developers and engineers, product managers, delivery specialist, and customer care.
• You will manage multiple simultaneous projects and deliver documentation within a given timeframe.
• You will create and manage production schedules of projects.
• You will understand, interpret, and translate technical requirements into an easy to understand user-centered format.
• To develop documentation, you will work with several programs including, but not limited to, Microsoft Word, Bitbucket/Git, JIRA, Rally, MadCap Flare, MadCap Capture, and AsciiDoc.

Job Requirements

• Minimum of three years of technical writing experience (required).
• Minimum of two years technical writing experience for a software company (required).
• Minimum of two years of experience working with any of the following single-sourcing tools (required):
  • MadCap Flare (preferred)
  • RoboHelp
• Professional fluency in written and spoken English (required).
• Proficiency in Microsoft Office Suite, particularly Microsoft Word (required).
• University degree in Technical Communication, English, or Journalism (preferred).
• Demonstrated aptitude in technology applications.
• Excellent communication and problem-solving skills.
• Ability to absorb knowledge easily over a short period of time.
• Attention to detail and ability to multitask.
• Ability to work under pressure and with aggressive deadlines.
• Ability to analyze and organize complex information and present it in an easy-to-understand manner.
• Proven ability to work collaboratively in a team environment.

Benefits

Flexible work arrangement

• Work From Anywhere: profit from working from home in different variants: in the office, hybrid or fully remote.
• Flexible working hours: maintain your work-life balance by adjusting your working hours to your needs.

Paid time off

• Floating Holidays: use additional up to 2 days of paid time- off benefit
• Paid parental leave: if you are a father, take up to 10 additional weeks off with pay after birth or adoption of a child. For mothers, we have maternity leave paid 100% for 12 more weeks.
• Paid volunteer time: take up to 4 days annually to give your time to a charitable organization of your choice.

Your money

• My Benefit platform/Multisport card: enjoy the benefit cafeteria system and use popular sport card
• Tax deduction: take the opportunity to claim deductible costs, reducing your income tax
• Employee Capital Plans: profit from long-term saving scheme co-financed by Sabre and the State Treasury
• Baby Bonus: benefit from one-time allowance on childbirth or adoption
• Say Thanks program: collect points on recognition program and transfer them to wide variety of gifts and services

Health and wellness

• Luxmed VIP medical coverage: take care of yourself and your family with the extensive medical package with a broad range of additional services
• Foreign travel insurance: feel safe going abroad with free, Allianz insurance offered as part of our Lux Med package.
• Employee Assistance Program: find help in free, confidential program with a certified counselor.
• Mindfulness & meditation apps: take care of your mental and physical health with free access to Headspace, Burn Along, Sanvello which will help you manage stress, exercise, sleep and more.
• Life insurance: sign up for free, high coverage life insurance program.

Career development

• English & Polish lessons: improve your language skills during lessons led by native speakers
• Professional development: enjoy access to LinkedIn Learning as well as join Sabre live learning sessions.
• GCP learning and certification: learn and get certified during instructor-led training, online learning with Coursera, and test sandbox environments with QwikLabs
• Certification and tuition reimbursement
• Our Communities: join on of ours team member groups focused on sharing knowledge and best practices (Google Developers Group, Innovation Lab Community, Woman in Technology, SOLVE!T and many more)

And more

• Car and bike parking including electric scooter charging station: use them free of charge.
• Fun & Relax zone in modern office: enjoy electronic tables to work, foosball, ping pong, pool table, swings, massage chairs and terraces to admire a panoramic view of Kraków. We have parents’ rooms as well.
• No dress code
• Innovation Lab: access Augmented Reality & Virtual Reality equipment, Robot construction kit, 3D printers and many more
• Attractive Referral Bonus: earn $2500 USD for every hired referral.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses.

Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process. Join our life community at Sabre by following us on Twitter, Facebook and LinkedIn

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Technical Writer, Cloud

Remote North America

The database market is massive (IDC estimates it to be $121B+ by 2025!) and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

The MongoDB Documentation team is a erse and highly technical group of engineers who develop and maintain the documentation for the MongoDB product family. Our mission is to help developers and administrators successfully use MongoDB products by providing outstanding documentation. The MongoDB Documentation team is a part of the MongoDB Engineering organization and is tightly integrated with the engineering teams responsible for each product.

The Cloud docs team helps engineers and administrators successfully use MongoDB Cloud products and integrations by providing outstanding documentation for the following industry-leading products and services:

• MongoDB Atlas, the cloud-hosted, fully managed database as a service
• MongoDB Atlas Search, embedded full-text search in MongoDB Atlas
• MongoDB Atlas Data Lake, an analytic storage service optimized for flat or nested data with low latency query performance
• MongoDB Data Federation, query, transform, and move data across source clusters and formats
• MongoDB Cloud Manager, the cloud-hosted database management service
• MongoDB Ops Manager, the on premises database management service
• MongoDB Kubernetes Operator and Atlas Kubernetes Operator, orchestrate MongoDB pods and their Cloud Manager, Ops Manager, or Atlas configuration
• MongoDB Charts, create visualizations for data in MongoDB

We take a hands-on approach to learning complex technical topics and building engineer-focused content on:

• Distributed systems in the cloud
• REST APIs
• Full-text search
• Kubernetes orchestration
• Backup and restoration
• Creating and modifying database deployments
• Enterprise-grade security
• Performance
• Managing high availability and scalability in MongoDB clusters

Your work will empower a global community of millions of engineers ranging from experienced MongoDB users to those new to MongoDB.

This role will be based remotely in North America.

Candidate Profile

Candidates must have 2+ years of combined experience across any of the following roles: technical writer, developer advocate, software engineer, and/or product management. Beyond industry experience, we are looking for someone who is:

• Experienced helping engineers understand product concepts, perform procedures, and use REST APIs
• A critical reader and an excellent writer
• Experienced deploying and troubleshooting instances of software management tools locally and on one or more of the major cloud providers (AWS, GCP, Azure)
• Confident reading application code to understand product functionality, especially code written in Java, JavaScript, or Go
• Experienced testing and troubleshooting new product software

Experience with the following is a plus:

• Kubernetes orchestration
• Apache Lucene or full-text search
• Docs as code processes

Position Expectations

• Work with technical and non-technical teams to meet the documentation needs of our readers
• Research product features and validate with diligent testing
• Produce technically accurate documentation that users value
• Contribute feedback to the team, through copy review and planning discussions

Success Measures

In 3 months:

• You are comfortable with our toolchain and writing style
• You can complete small to medium complexity writing assignments
• You are getting to know our Cloud and Enterprise Tools engineers and are getting comfortable with participating in intra- and inter-team discussions
• You completed the required technical training and courses required of MongoDB Engineering

In 6 months:

• You create or update documentation for features and write tutorials
• You possess a working knowledge of the products and know who to follow up with when you need to learn more
• You have adapted to our style of writing and your work has minimal grammar, syntax, or spelling errors
• You can review the work of your peers without reservation and can learn from what they have written

In 12 months:

• You actively take on documenting entire feature sets, complex tutorials, and high level concepts
• You know how much work you can manage and are contributing at a healthy pace
• You provide quality copy and technical reviews for your team members
• You and your manager have discussed your career trajectory and growth opportunities

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for iniduals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Senior SQL Server Developer

Location: Remote

What you’ll do

In a few words

As in most organizations, data is vital at Abarca. The Database Administration team consists of operational Database Administrators and Database Developers. While the line between the two areas of functionality is blurry, we are looking for a Senior Microsoft SQL Database Developer who will work closely with Application Development teams to architect, develop, and tune database code and structures. Collaborating with the development team members and internal stakeholders to develop a robust and effective strategy to improve the performance of existing database code and future new releases. The focus will be on the technical side of the database application and making sure that all processes are optimized for performance.

The fundamentals for the job

• Provide technical expertise and support in the use of the Database Management System.
• Evaluate and recommend available Database Management System products to support validated user requirements.
• Define file organization, indexing methods, and security procedures for specific user applications
• Create and maintain database objects such as tables, views, index, constraints, etc. for data platform and custom applications
• Drive end-to-end availability, performance monitoring, and capacity planning for Microsoft SQL, using native and 3rd party tools
• Evaluate, design, code, optimize, and modify databases and database applications.
• Model databases and develop tables, stored procedures, views, triggers, and other database objects.
• Tune databases for optimum performance.
• Work closely with other developers to integrate databases with other applications.
• Perform other duties and special projects as assigned.

What you’re made of

The bold requirements

• Education in Bachelor of Computer Science, Engineering, or related fields. (In lieu of a degree, equivalent relevant work experience may be considered.)
• 6+ years of experience in administering on-prem / Azure based multi-user SQL Server environment with expertise in planning, designing, building, and implementing complex database systems
• Experience with optimizing database performance through exhaustive pro-active testing and ongoing real-time monitoring, programming, and design.
• Experience and the ability to build quick alignment, drive to decisions, influence without positional power, and collaborate to produce improved outcomes
• Adept in quickly ascertaining the technical status of issues raised, using limited information, and formulating the best possible issue-resolution plan.
• Understanding of software performance tools, metrics, and benchmarks
• Experience with driving end-to-end availability, performance monitoring, and capacity planning for Microsoft SQL, using native and 3rd party tools
• Experience with implementing automated methods and industry best practices for consistent installation and configuration of EDB Microsoft SQL for production, pre-production, and non-production environments
• Experience with administrating Microsoft SQL databases throughout the non-production (Sandbox, development, test, UAT, Training), pre-production (Staging) and production lifecycles in an Azure environment.
• Experience managing cloud Database software projects utilizing agile methodologies in a mission-critical environment
• Good understanding of DevOps concepts, processes, and best practices
• Experience with building detailed technical artifacts to document software deployment processes
• Successful track record of managing a network of partnerships with technical teams to resolve system problems and application-specific issues
• Excellent communication skills both oral and written.

That something extra we d love to see

• Collaborator
• Action for bias
• Analytical & Strategic Thinking
• Detailed oriented

Physical requirements

• Must be able to access and navigate each department at the organization’s facilities.
• Sedentary work that primarily involves sitting/standing.

The above description is not intended to limit the scope of the job or to exclude other duties not mentioned. It is not a final set of specifications for the position. It’s simply meant to give readers an idea of what the role entails.

Abarca Health LLC is an equal employment opportunity employer and participates in E-Verify. Applicant must be a United States’ citizen. Abarca Health LLC does not this time currently sponsor employment visas

All qualified applicants will receive consideration for employment and will not be discriminated against based on gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.