"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity:

Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As a Product Marketing Manager, you will be directly responsible for acquiring new CoinTracker users at scale, amplifying new product & market launches, and owning CoinTracker’s marketing channels (blog, email, social, etc).

You will:

*

Manage product launches (new exchanges, new features, new partnerships) across all channels
\

*

Drive new CoinTracker registrations through country launches
\

*

Ship blog posts/emails and grew distribution
\

*

Grow social media presence across Twitter, Meta, Reddit
\

*

Drive new CoinTracker registrations by marketing partnership integrations
\

*

Experiment with new awareness channels for CoinTracker (influencers, podcasts, etc)
\

You may enjoy this role if you:

*

Love thinking about marketing and storytelling.
\

*

Are extremely organized, a strong multi-tasker, and work efficiently in ambiguous scenarios.
\

*

Like working cross-functionally from product to partnerships to design to customer support and beyond.
\

*

Interest in crypto marketing and growing product awareness; a high degree of intellectual curiosity
\

We're looking for someone who:

*

6+ years of marketing experiences at top-tier, high-growth B2C tech companies
\

*

Experience successfully launching new products to mainstream mass awareness
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Linear, Notion, Slack, Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

This is a remote role open to candidates in the Greater Delhi Area, those located in APAC region countries.

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity:

Join our tight-knit early-stage remote team that thrives on delighting users and building magical products that improve people's lives. As a Product Support Specialist at CoinTracker you'll delight our customers with world-class customer support and help make cryptocurrency accessible to everyone.

1-year outcomes

*

Participate in onboarding and training two new hires
\

*

Expand our internal and external knowledge with at least 2 weekly contributions (new articles, edits or video content)
\

*

Close an average of 150 support tickets per week
\

*

Maintain an average quality score of 90% or above
\

You will:

*

Answer technical customer inquiries via email
\

*

Generate high-quality educational resources for our users and team
\

*

Work collaboratively with our product team and engineers to understand, prioritize and implement customer feedback
\

*

Learn and grow with a fast-growing team
\

Some of the skills and knowledge we’re excited about

*

1-3+ years of previous SaaS Support experience and high volume support
\

*

Foundational knowledge of cryptocurrency DeFi, NFTs, and/or blockchain technology
\

*

Experience distilling complex ideas into more simple terms, like teaching others a new board game
\

*

Observing patterns and solving puzzles
\

We are looking for someone who is or has

*

Clear and proficient in written communication in English
\

*

Empathetic, positive, patient, and excited to help users' solve their pain points
\

*

Organized, reliable, independent, and productive
\

*

Comfortable with mathematical and financial topics
\

*

Excited about providing fast-paced support in a high-growth startup
\

*

Looking to learn about startup support in a hands-on manner
\

*

Able to work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Mission

Increase CoinTracker’s reputation in the regulatory community in the US. Support clear crypto tax rules for the industry and drive crypto tax compliance.

1-year outcomes

*

Published white paper on clear crypto tax rules alongside industry partners that is widely distributed across the crypto and regulatory community
\

*

Contributed to a bill that appears in Congress with pro-taxpayer crypto tax rules. Appeared in Congressional tax hearing.
\

*

Won a government tax contract. Influenced crypto tax compliance through a deep partnership with Treasury and IRS.
\

*

Chair positions in three associations to help drive crypto tax compliance (e.g. Blockchain Association, New York State Bar Association, American Institute of Certified Public Accountants, etc.)
\

*

CoinTracker is trusted as the #1 crypto tax product by Congress, Treasury, and the IRS
\

You will

*

Increase CoinTracker’s reputation in the legislative and regulatory community
\

*

Support clear crypto tax rules for the industry and drive crypto tax compliance
\

*

Develop a strong point of view on clear crypto tax rules and get buy-in from top tax leaders across the crypto industry
\

*

Help get a bill in House or Senate with clear pro-taxpayer crypto tax rules
\

*

Help make CoinTracker the most trusted crypto tax product by Congress, Treasury, and IRS
\

*

Become a senior member of industry associations and contribute guidance
\

*

Drive the strategy with external industry partners and with governments
\

Some of the qualifications that we are excited about

*

Experience working with senior government officials (elected or VP+ position in a regulatory agency) in the US
\

*

Ability to build coalitions around an idea
\

*

Genuine interest in cryptocurrency and personal finance
\

*

Highly aligned with [CoinTracker’s values](\"https://www.cointracker.io/blog/guiding-principles\")
\

*

Work effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
\

*

10+ years experience in policy development or advocacy
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Zoom, Linear, Notion, Slack. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity

Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As the founding client services Account Manager at CoinTracker, you will be the trusted advisor for some of our largest customers. You will define the strategy for our VIP concierge service and account management efforts. As our eyes and ears in the field, you will find new use cases and help our customers solve their most pressing problems. You will be a highly visible product expert in CoinTracker's offerings, learning, knowing, and teaching how to work with and leverage our latest solutions.

You will

*

Build out a framework for providing delightful, white-glove experiences to strategic CoinTracker clients
\

*

Develop new and existing relationships to drive adoption and retention of CoinTracker’s products
\

*

Work directly with clients to understand their goals and motivations, and deliver empathetic resolutions to product and technical needs
\

*

Work with our partners to understand their highest priority customers
\

*

Collaborate with our internal engineering, design, product, and partnership teams to inform the product roadmap
\

Some of the skills we're excited about

*

Customer-first attitude with a strong sense of empathy
\

*

A background working with VIP or high net worth iniduals
\

*

A passion for personal finance and investing
\

We're looking for someone who

*

Is excited to build out their own vertical in a high-energy organization
\

*

Loves to experiment, iterate and learn rapidly
\

*

Enjoys building relationships with clients and ensuring their success
\

*

Is passionate about cryptocurrency or other technology helping to bridge gaps in financial equity and prosperity
\

*

Is productive, resourceful, and an effective problem solver
\

*

Thrives in an early-stage startup environment with less stability and more ambiguity
\

*

Works effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
\

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity

As the second Executive Assistant on our tight-knit and rapidly growing team, you will have a significant impact on the success of CoinTracker. Your most pressing task upon joining will be to directly support our co-founder, Chandan, with administrative and operational support (calendar and email management, travel coordination, team events, expense management, and more). By listening, observing, and learning as much business context as possible, you will anticipate outcomes, and over your first year, strategically leverage the executive team’s leadership and visioning capabilities as the company multiplies its headcount.

1-year outcomes

*

Calendar, email, and travel management and coordination are an art that you have perfected and fully own
\

*

Executives have 50% more free time to focus on deep work and spend minimal/no time on administrative tasks
\

*

You are the extension of executives, can anticipate needs, provide strategic and operational support, and can “see around corners” on their behalf
\

You will

*

Contribute to and sometimes support people and operations tasks
\

*

Contribute to company operational processes
\

*

Plan company events, manage swag
\

*

Support communications and social events for an engaged and meaningful remote-first company culture
\

*

Plan bi-annual weeklong in-person company retreats to drive team bonding and trust-building
\

Some of the skills that we are excited about

*

Managing up to leadership: providing recommendations, solutions, and feedback
\

*

Strong time management, scheduling, and organizational skills
\

*

Pristine and polished verbal and written communication
\

*

Strong ability to anticipate operational and administrative needs and take ownership of solving them
\

*

Extreme attention to detail and natural tendency to prioritize
\

We're looking for someone who

*

Has found their calling as a career Executive Assistant
\

*

Has experience providing executive administrative support with increasing scope over time
\

*

Has early-stage high-growth startup experience where priorities constantly change and no job is too small; resourcefulness and comfort with ambiguity
\

*

Works effectively in a remote setting and is available during pacific working hours
\

*

Is passionate about cryptocurrency and/or equitable financial access
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, Zendesk, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity

As CoinTracker’s first Crypto Tax Analyst, you will be an integral part of CoinTracker's founding Tax team. Your mission is to make CoinTracker the most accurate crypto tax product trusted by both consumers and accountants in the countries we support.

You’ll do this by researching and sharing valuable insights with our Product, Customer Support, and Partnership teams. You will report to our Head of Tax Strategy and support the Tax function which underpins CoinTracker's cryptocurrency tax & accounting software.

1-year outcomes

*

30K WAUs on CoinTracker blog
\

*

Tax calculations are 99.9% accurate
\

*

SOC 1 certified
\

*

CoinTracker launched in 20 new countries with correct local tax rules
\

*

20,000 new end-user signups via accountants and accounting partnerships
\

You will

*

Research & write blog posts on tax rules for gray areas, emerging areas, and upcoming rules changes related to cryptocurrency.
\

*

Ensure the accuracy of CoinTracker calculations by working with the support, engineering, product, and tax teams.
\

*

Help CoinTracker expand the tax product globally.
\

*

Partner with leadership to support CoinTracker's marketing efforts, including but not limited to: reviewing blog posts, attending industry conferences, contributing to publications, holding CPE webinars, and assisting with other company announcements.
\

Some skills we're excited about:

*

An active CPA license
\

*

5+ years of experience in the public accounting industry
\

*

Experience in preparing and reviewing high-net-worth inidual tax returns
\

*

Impeccable written and communication skills
\

*

Deep understanding of and enthusiasm for cryptocurrency
\

*

You work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
\

Other skills that are nice to have:

*

GAAP financial reporting experience
\

*

Experience in preparing & reviewing corporate and pass-through tax returns
\

*

Experience in tax controversy, litigation, or international taxes
\

*

Experience as a tax attorney
\

*

Avid CoinTracker user
\

*

Experience with software development or computer science
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal processes, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity

Design CoinTracker to make cryptocurrency portfolio tracking, tax compliance, and personal financial management intuitive and seamless for everyone.

1-year outcomes

*

Designed and shipped improvements to core user journeys that successfully improve the UX and/or top level metrics by 3x
\

*

Dozens of examples of public recognition for excellent design, including from everyday users and top critics alike
\

*

Favorable engagement and retention metrics versus other crypto tax and portfolio products
\

*

Help NPS increase by 20%
\

*

Reduce 30-day churn on subscriptions to <5%
\

You will

*

Design and ship products that lead crypto to the next level of adoption, working collaboratively with product management, engineering, partnerships, tax, support, and others from conception to launch
\

*

Deeply understand the needs and feelings of CoinTracker’s product, users, and would-be users, including through direct engagement and research
\

*

As an early designer on the team, flex cross-functionally into user research, motion design, content design, rapid prototyping, and other areas
\

*

Represent CoinTracker and your products compellingly and humbly to the company and the broader crypto ecosystem
\

Some of the qualifications we are excited about

*

3+ years shipping beloved products at scale as a product designer
\

*

Active and passionate user of cryptocurrency
\

*

Ability to collaborate effectively across engineering, product management, partnerships, and other key stakeholders
\

*

Experience building consumer products where ease of use and delight made the difference
\

*

Experience in an early-stage high growth startup environment
\

*

Work effectively in a remote setting and able to overlap with our core hours of 9 AM to 12 PM PT
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Linear, Notion, Slack, and Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your mission

Lead CoinTracker’s growth team to accelerate the adoption of CoinTracker to over 50% of crypto users globally.

1-year outcomes

*

Cross-functional growth team of 8 hired (engineering, design, product, marketing, data)
\

*

Deployed a high-velocity experimentation culture enabling 5 growth experiments to be run per week
\

*

Growth optimization resulting in 100%+ aggregate improvement in acquisition, conversion, retention, and/or monetization
\

*

Built industry-leading growth culture and infused it into the DNA of all CoinTracker teams
\

You will

*

Scale our growth team from a small scrappy team to a high performing cross-functional growth team of dozens
\

*

Lead and manage CoinTracker’s growth team
\

*

Set the vision and key objectives for the growth team, and work with the team to successfully deliver on them
\

*

Work closely with the executive team to shape and execute the company’s mission and strategy
\

*

Teach, promote and instill a growth mindset across the company
\

Some skills that we're excited about

*

3+ years of experience leading the Growth function of a high growth consumer product used by millions
\

*

Demonstrated impact on accelerating core growth metrics
\

*

Ability to hire and manage high performers
\

*

Interest in cryptocurrency
\

This role may be a good fit if you

*

Have led a growth team to successfully improve acquisition, conversion, retention, and/or monetization on a consumer product used by millions of users.
\

*

Thrive in an early-stage high growth startup environment
\

*

Are passionate about cryptocurrency
\

*

Work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Linear, Notion, Slack, Zendesk, Zoom. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

CoinTracker makes cryptocurrency portfolio tracking and tax compliance simple. Beyond cryptocurrency, we are building a general automated financial assistant for all financial assets. Our mission is to increase the financial freedom and prosperity of the world.

Some things we’re proud of:

📈 3% of all global cryptocurrency assets are tracked on CoinTracker ($50B daily)

💲 Profitable

🤝 Partnered with Coinbase, TurboTax, OpenSea, and other industry leaders

💼 Venture-backed by Accel, Y Combinator, and other top investors

🗺️ Founders: Jon previously built TextNow (200M downloads), Chandan was previously a product manager at Google

Learn more about our mission, culture, and hiring process.

Your opportunity

Join our tight-knit early-stage distributed team that thrives on interesting technical challenges and building magical products that improve people's lives. As our first Technical Account Manager, you are our enterprise customers' trusted advisor and a critical part of the customer success team at CoinTracker. As our eyes and ears in the field, you will find new use cryptocurrency cases and help our customers solve their most pressing problems. You will be a highly visible technical and product expert in CoinTracker's offerings, learning and knowing how to work with and leverage our latest solutions. Outcomes for this role will be contributing to the growth team objectives of new crypto tax users and portfolio subscribers through strategic partnerships.

1-Year Outcomes

*

500K users engaging with 50 scaled exchanges and wallets have a high-quality API integration into CoinTracker with <5% error rate
\

*

500K new user signups through CoinTracker tax product distribution with scaled partners
\

*

Active community of 100 developers working with CoinTracker to power and promote the solution (e.g. Discord community)
\

*

99% of integrations across exchanges, wallets, and NFT platforms are seamlessly auto-synced
\

You will

*

Launch and own a developer portal with an Open Spec for partners to integrate their API into CoinTracker
\

*

Build and maintain developer relations with 100 scaled partners across exchanges, wallets, NFT platforms, blockchains, dApps, etc. to ensure high quality integrations
\

*

Work with clients to answer their technical product or integration questions. When technical issues arise, you’ll leverage internal tools, teams, and resources to ensure customers meet their development and integration milestones
\

*

Support partners as they test, pilot, and launch CoinTracker integrations
\

*

Collaborate with our internal engineering, design, product, and partnership teams to inform the product roadmap
\

*

Supervise all release management and change management processes to ensure protection from any disruptions
\

Some of the skills we're excited about

*

Customer-first attitude with a strong sense of empathy
\

*

Strong product sense and energized by the challenge of solving difficult user-related problems
\

*

A background in engineering, computer science, physics, math, or another technical field
\

*

Experience writing code for a production system
\

*

Excellent knowledge of web services, APIs, and related standards such as HTTP, REST, and OAuth
\

*

Experience working within a fast-paced, high-growth technology startup
\

We’re looking for someone who will

*

Enjoy building relationships with external partners and ensuring their success
\

*

Thrive on collaborating cross-functionally between technical and non-technical teams
\

*

Work effectively in a remote setting and are able to overlap with our core hours of 9 AM to 12 PM PT
\

What's it like working at CoinTracker?

We are a fully internationally distributed, tight-knit team. We have minimal process, and the majority of our time is spent working and collaborating asynchronously through tools like Figma, Github, Google Meet, Linear, Notion, Slack, Zendesk. We also stay aligned and bonded through weekly sprints, standups, all hands, and socials. We aim to empower every inidual on the team with full transparency, ownership, autonomy, and clear objectives. Learn more about our guiding principles.

If this sounds exciting, we'd love to hear from you! Not sure you’re a perfect fit? Reach out anyway. We’re looking for awesome iniduals, not folks who perfectly match a job posting.

",

"

What we're looking for

doola is seeking a creative, driven, and organized inidual to run social media for us. That's right, the keys to the doola social media car are in your hands! In this role, you'll partner with our CEO, head of design and our marketing team to bring entrepreneurs from all over the world right to our doorstep. You'll be key to driving leads, democratizing and ersifying our services, and building our company here at home. This is an incredible opportunity to make a meaningful impact and help us find our true product-market fit. For the right candidate, the sky's the limit.

What you will do

* Produce content and/or work with the creative team to create content that supports brand campaigns and key initiatives

Who you are

* The ideal candidate has 3 or more years of experience in social media and/or digital content

Compensation and benefits

* This is a full-time role with equity in the company and a competitive salary

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, Harvard Management Company, Y Combinator, and HustleFund, and you'll be an early member of our rapidly growing company. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.

",

"

What we're looking for

doola is seeking a creative, driven, and organized inidual to run social media for us. That's right, the keys to the doola social media car are in your hands! In this role, you'll partner with our CEO, head of design and our marketing team to bring entrepreneurs from all over the world right to our doorstep. You'll be key to driving leads, democratizing and ersifying our services, and building our company here at home. This is an incredible opportunity to make a meaningful impact and help us find our true product-market fit. For the right candidate, the sky's the limit.

What you will do

* Produce content and/or work with the creative team to create content that supports brand campaigns and key initiatives

Who you are

* The ideal candidate has 3 or more years of experience in social media and/or digital content

Compensation and benefits

* This is a full-time role with equity in the company and a competitive salary

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, Harvard Management Company, Y Combinator, and HustleFund, and you'll be an early member of our rapidly growing company. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.

",

"

What we're looking for

doola is seeking a compassionate, driven, and hungry inidual to jumpstart our sales and growth. We don't take phenomenal sales and growth for granted: it's core to the success of our company, brand, and product development. In this role, you'll partner with our CEO to support entrepreneurs all over the world and build our company right here at home. This is an incredible opportunity to make a meaningful impact and help launch our customers, our company, and your career. For the right candidate, the sky is the limit.

What you will do

* Nurture and land inbound leads via email, Intercom chat, scheduled consultation calls and phone. Our primary source of inbound leads is via Intercom chat which we integrate across various other messaging channels such as Whatsapp, FB Messenger and more. We have 100s of entrepreneurs messaging us each week, looking for our help to launch their US business.

Who you are

* 1-5 years experience in an external-facing role, with a track record of success in sales and experience with inbound engagement

Compensation and benefits

* This is a full-time role with equity in the company and a competitive salary

About doola

doola is building the OS for the next generation of online businesses. Formation. Legal Docs. EIN. US Address. Bank Account. Payments. Taxes. Website. US Phone Number. $1000s in Software Perks. And More. We handle the operational details. You grow your business. From start to six figures+ in revenue, we're with our companies for the long term.

Our mission is to unlock the potential of human entrepreneurship and democratize access to wealth creation by empowering anyone in the world to turn their dream idea into their dream US business.

We're seeing some exciting growth right now. Our product resonates strongly with customers worldwide, and we have worked with entrepreneurs on every continent (except Antarctica, yet!). We're backed by some of the top investors in the world, including Nexus Venture Partners, Harvard Management Company, Y Combinator, and HustleFund, and you'll be an early member of our rapidly growing company. We know we're only scratching the surface of what's possible in terms of the value we know we can provide.

Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and enthusiasm for small businesses, you will find a home at doola.

doola is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristics. doola considers qualified applicants with criminal histories consistent with applicable federal, state, and local law. doola is also committed to providing reasonable accommodations for talented iniduals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation made due to a disability, please let your recruiter know.

",

"

There are over 40 million developers in the world, and all of them write and review code in some form. DeepSource is working on building tools that help developers ship good code. We believe there's a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

The Product Team, alongside The Platform Engineering Team, works on the core product experience of DeepSource, including, but not limited to, web applications, integrations, reporting dashboards, analyzer interfaces, and internal tools. The products that you’ll be building would be used by millions of developers and engineering teams all over the world, including some of the most progressive and cutting-edge engineering organizations, and popular open-source projects.

As a Product Manager at DeepSource, you will,

* Work with the founders and the engineering leadership to devise strategy, develop product requirements, and oversee execution for some of the most impactful products in our continuous static analysis platform.

We are looking for someone who has,

* 2+ years of product management experience in a developer-focused product company, or experience as a founder of a developer tools startup

",

"

There are over 40 million developers in the world, and all of them write and review code in some form. DeepSource is working on building tools that help developers ship good code. We believe there’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

DeepSource is seeking an energetic and diligent Customer Success Manager to join the team. This champion of the DeepSource mission will help build and maintain relationships with our customers to ensure their happiness and prosperity. You will be responsible for being proactive to get to know DeepSource customers' broader challenges and goals so that you can identify all the most creative and effective ways they might leverage DeepSource. If you're successful, our clients will trust and respect your advice & expertise, will understand and appreciate the value-add DeepSource brings to them, and thus will be more likely to maintain – and grow – their relationship with us. You will work cross-functionally with Marketing, Sales, and Engineering to create optimal experiences and bridge the gap between product and customers. This is a highly cross-functional role — you'll collaborate with groups across the organization to ensure the success of your accounts. You'll know our product better than anyone and help drive product improvements and company growth.

What you'll do:

* Be the primary point of contact and maintain relationship with our Enterprise customers.

We're looking for someone who has:

*

At least 2 years of experience working with mid-large enterprise customers.

Prior experience with customer onboarding, renewals and expansions.

* Ability to succeed in a fast-paced and rapidly changing environment and prefer to work fast and scrappy.

The role is remote within North America. You're welcome to work from our beautiful San Francisco office.

",

"

There are over 40 million developers in the world, and all of them write and review code in some form. DeepSource is working on building tools that help developers ship good code. We believe there's a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

As an HR Generalist, you will be responsible for:

*

Ensuring a high-quality, and tailored candidate experience throughout the hiring process.
\

*

Employee onboarding/offboarding, educating them on company policies and fostering positive employee relations.
\

*

Being a vital source of HR information, answering any questions employees may have.
\

*

Evaluating, recommending, and implementing best practices in the application of HR systems and policies, maintaining an awareness of HR principles and practices, and the related regulatory environments.
\

*

Executing on additional day-to-day HR operations as needed and act as an HR generalist.
\

We're looking for someone who has:

*

At least 2-4 years of experience in an HR role at a successful tech or other fast-paced company.
\

*

Strong attention to detail and the ability to prioritize and manage multiple, high priority tasks and adjust to shifting priorities while meeting deadlines.
\

*

Ability to identify and execute process improvements to make systems more streamlined.
\

*

Flexible about handling many different kinds of responsibilities and a fast-changing workplace.
\

*

Excellent written and verbal communication skills - including the ability to communicate with a wide variety of people in a high-touch, personalized manner.
\

*

Knowledge of and practical experience with Indian HR practices and employment laws.
\

",

"

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

As a Product Marketer, you will own DeepSource’s product positioning and messaging. Your goal is to build a strong cadence of clear communication with our potential customers and keep them informed and excited about our products.

Yo** u’ll be responsible for,**

* DeepSource's product launches, positioning and messaging.

We're looking for someone who has,

* Prior experience in B2B marketing with a keen understanding of the developer tooling ecosystem and technical audience.

The role is remote within North America. You're welcome to work from our beautiful San Francisco office.

",

"

There are over 40 million developers in the world, and all of them write and review code in some form. DeepSource is working on building tools that help developers ship good code. We believe there’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

As DeepSource's first Developer Advocate, you will be responsible for building a strong developer community around DeepSource, keep them posted about updates from DeepSource and build a feedback loop with developer community. In addition to advocacy, you will also have shared responsibilities for developer education and engagement.

As a Developer Advocate, you will,

* Write documentation, publish articles and guides, organize events, and educate the developer community about static analysis, code quality, and security.

We're looking for someone who has,

* At least 3 years or similar experience as a developer advocate.

",

"

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers globally, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built from where the code is written using automation and intelligence, improving developer productivity and increasing software’s robustness.

The design team works cross-functionally building DeepSource's web applications, reporting dashboards, analyzer interfaces, marketing properties, videos, zines, memes, merchandise, etc. We care a whole lot about our design since our primary users are people who build products themselves. We built our in-house design system, Zeal, that encapsulates how we design everything at DeepSource and serves as a single source of truth for designers.

We're looking for an experienced product designer who has a few years of experience as an inidual contributor or mentoring other designers and is now looking for a larger role to play at a fast-growing startup. You will have a chance to help build, coach, and mentor a fast-moving and highly skilled group of designers. We deeply care about design at DeepSource, so you will get a chance to make a real impact with your skills in a company that highly values your work.  

As a the Design Lead, you will,

* Lead a fast-moving, quickly growing, and business-critical design team

We're looking for someone who has,

* You've led a team of designers before at a product-focused company for at least 1 year

",

"

DeepSource is working on building tools that help developers ship good code. There are over 40 million developers in the world, and all of them write and review code in some form. There’s a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

As a Product Marketer, you will own DeepSource’s product positioning and messaging. Your goal is to build a strong cadence of clear communication with our potential customers and keep them informed and excited about our products.

Yo** u’ll be responsible for,**

* DeepSource's product launches, positioning and messaging.

We're looking for someone who has,

* Prior experience in B2B marketing with a keen understanding of the developer tooling ecosystem and technical audience.

The role is remote within North America. You're welcome to work from our beautiful San Francisco office.

",

"

There are over 40 million developers in the world, and all of them write and review code in some form. DeepSource is working on building tools that help developers ship good code. We believe there's a massive opportunity to impact how software is built right from where the code is written using automation and intelligence, which not only improves developer productivity but also increases software’s robustness.

The Product Team, alongside The Platform Engineering Team, works on the core product experience of DeepSource, including, but not limited to, web applications, integrations, reporting dashboards, analyzer interfaces, and internal tools. The products that you’ll be building would be used by millions of developers and engineering teams all over the world, including some of the most progressive and cutting-edge engineering organizations, and popular open-source projects.

As a Product Manager at DeepSource, you will,

* Work with the founders and the engineering leadership to devise strategy, develop product requirements, and oversee execution for some of the most impactful products in our continuous static analysis platform.

We are looking for someone who has,

* 2+ years of product management experience in a developer-focused product company, or experience as a founder of a developer tools startup

",

"

Design and build the future of Apollo’s cloud services on a rapidly-growing team to support major world-wide customers, including NerdWallet, PayPal, and Expedia to name a few. Join a data-driven team in creating the future of observability, control, and collaboration across a distributed GraphQL API.

You’ll be working with a tight-knit and rapidly-growing product engineering group to build Apollo Studio. As an engineer on the team, you’ll work closely with our PM and others to translate product ideas into well-crafted data models, clear service boundaries, and rich user experiences. We care deeply about creating high-quality product with well-designed user experiences, and we have an equally deep appreciation for the excellent engineering foundations that make such product development possible. You’ll own the maintenance and reliability of the services you bring to life, and you’ll use your own product additions every day in the work you do.

Your reach will span our cloud services, our open-source CLI, and integrations into tools like Datadog, Slack, and Pagerduty. You’ll be using modern tools for cloud infrastructure, like Kubernetes, Kotlin, TypeScript, PostgreSQL, GraphQL (of course), and Kafka. Join us to help build the next generation of developer tools and push the boundaries of how people develop software.

What you'll do

Build a system of microservices to asynchronously calculate different views of GraphQL schema contracts to different constituents.Design and expand a managed configuration system that dynamically updates running GraphQL gateways across some of the world’s largest companies.Grow OLAP infrastructure, built upon Druid, Kafka, and Postgres, to collect and aggregate high-resolution execution timing data for billions of GraphQL queries.Create a portal for all of Apollo’s engineering teams to process and gain analytical insights from the millions of GraphQL schemas in our schema registry.Lead the delivery of a platform GraphQL API for Apollo’s partners and, eventually, the public.

About you

You're familiar with the modern services architecture, including technologies like Kubernetes, the JVM, and Kafka.You take pride in a highly scalable and robust infrastructure and are excited to tackle difficult systems-level challenges.You have experience writing server code for demanding scalability or availability requirements.You're excited at the opportunity to influence the direction of GraphQL by providing a unique backend-oriented perspective.You recognize the importance of site availability, system monitoring, and actively participating in the on-call rotation.Other Info

This position can be done from anywhere within US or European time zones.

Apollo is proud to be an equal opportunity workplace dedicated to pursuing and hiring a talented and erse workforce.

California residents applying for positions at Apollo can see our privacy policy here.

",

"

Who We Are

Culdesac is a real estate and technology start up that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $170 million mixed-use neighborhood development for 1,000 residents opening in 2022. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.

Read more about our vision, our product, and how we are changing how people live, work, and move:

Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)

The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times

Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg

New Arizona Development Bans Residents From Bringing Cars - WSJ by Wall Street Journal

11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Zigg Capital, Initialized Capital, and Y Combinator.

The Role

Culdesac is growing our team and looking for a Marketing Operations Lead at Culdesac Tempe to help with our mission. As our Marketing Operations Lead at Culdesac Tempe, you will be an integral part of leading our marketing strategy and increasing national brand awareness of Culdesac. You will lead our marketing team to design and execute our campaigns to increase engagement, inform and educate our current and future customers. You will oversee content marketing, social media management, and video editing, among other priorities.

You will lead content creation around living car-free and ensure our content is uniform and streamlined across all platforms. In addition to content creation, you will spearhead engagement with local and national press, and determine communication type and guide scripting for articles or podcasts. You will be part of a company that uses our erse skills to create beautiful harmony between tech, real estate, and mobility.

The Requirements

While our role description represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience leading marketing projects and a marketing team at a fast-growing startup. Your experience includes relentless focus on getting the job done and being intrinsically motivated by quality work and collaboration. You have experience leading a team and are comfortable with hiring, training, and developing direct reports. This is more important to us than a specific # of years of experience, but we expect most marketing leads to need at least 4-6 years in the industry to gain this experience.

Experience in driving marketing campaigns - including press - and turning interest into engagement and followers. You are someone who prioritizes customer experience and quality of product when creating these campaigns.

Passion for being highly creative while also being process-driven and relying on data to make decisions.

Prioritizes and practices a lifestyle leveraging public transportation , micromobility, and other alternatives to private cars.

Locations

We're headquartered in Tempe, AZ, with our office located in the heart of downtown Tempe. We encourage employees to work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. We also have remote positions, and we work hard to create a first-class, remote-friendly environment.

Benefits & Perks

🏥 Benefits Package - Includes options for medical, dental, and vision.

🥚 Family Planning Benefits

🐣 Parental Leave - Up to 12 weeks paid time off for qualifying events.

🏦 401K Savings

🖥️ Work From Home Stipend - Up to $500 for equipment paid by the company.

🌎 Co-Working Stipend - $100 per month paid by Culdesac for space intended for work productivity directly related to Culdesac business (e.g. co-working space pass for the day). Remote employees only.

🚲 Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (eg e-bike, e-scooter, micro-mobility accessories).

🛴 Car-Free Commuter Benefit   - $400 per month paid by Culdesac. Tempe employees only.

Our Values

As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Our cities blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Ship, including the last 10%

Be output oriented. Ship.

Our mission weaves us deep into people's lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.

Embrace the full-stack

We have a competitive advantage in operationally complex, capital intensive work.

Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.

Always remember Rule #0: learn from those who have done it before.

Ask people for feedback

Only users know if we’re creating value for them.

We get better by observing behavior and asking others how we can improve.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Design for humans

The messiness of human preferences and decision making is the rich soil where our product grows.

Human paradoxes and contradictions are our opportunity to create joy.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we'll respond to you within a week. If we move forward, here's our typical process:

1.

A 30-minute video call with a recruiter to understand your high-level background and cover logistics & expectations.
\

2.

A 30-minute video call with our marketing team member to understand your marketing background and experience.
\

3.

A 30-minute video call with our Product Manager to understand your work product and a list of company scenarios.
\

4.

A 30-minute video call with our CEO to understand your background and a few case study questions.
\

5.

A 45-minute video call with our COO overviewing how you would fit in Culdesac’s mission, vision, and culture.
\

At each step, we leave time for you to ask us questions. We look forward to hearing from you!

Culdesac is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

",

"

Who We Are

Culdesac is a real estate and technology start up that builds cities for people, not cars. Our goal is to create the first car-free city in the US. We started by creating the first car-free neighborhood built from scratch in the US - Culdesac Tempe, a $170 million mixed-use neighborhood development for 1,000 residents opening in 2022. The neighborhood covers 17 acres and features 55% open space, shared courtyards, and abundant bookable spaces. Culdesac is the co-developer and tech-enabled property manager.

Read more about our vision, our product, and how we are changing how people live, work, and move:

Introducing Culdesac: Building car-free neighborhoods from scratch by Ryan Johnson (CEO & Founder)

The Capital of Sprawl Gets a Radically Car-Free Neighborhood by The New York Times

Paying Rent Will Get You Wheels in New Car-Free Complex by Bloomberg

New Arizona Development Bans Residents From Bringing Cars - WSJ by Wall Street Journal

11 rules for buying an ebike. Ebikes are about to change the world. By Ryan Johnson (CEO & Founder)

We’re headquartered in Tempe, AZ and were founded in 2018. CEO Ryan Johnson was previously on the founding team of Opendoor. We raised $30M Series A in January 2022. Our investors include top VCs like Khosla Ventures, Zigg Capital, Initialized Capital, and Y Combinator

The Role

As a People Operations Generalist at Culdesac, you will be an integral part of building a sustainable and forward-thinking People & Operations team.

We’re seeking a People Operations Generalist who champions a best-in-class team culture, adding delightful touches throughout the employee life cycle and in our physical/virtual team spaces. You will focus on stewarding and constantly improving elements of the employee lifecycle, especially in Talent Management, Employee Engagement & Culture, and Benefits.

In addition to championing team culture, you will help us anticipate future people operations needs, looking around corners to plan for our future as a company, while maintaining and iteratively improving experiences and processes in the here and now.

The Requirements

While our role description represents what we are ideally looking for, we encourage you to apply even if your resume includes strengths and experiences that don’t match everything listed here.

Experience partnering with the broader team to facilitate, communicate and implement HR programs, policies, and other rollouts that both support business goals and ensure compliance with state and federal regulations. This is more important to us than a specific # of years of experience, but we expect most to need at least  3-5 years  in the industry to gain this experience.

Experience in designing and maintaining process documentation , streamlining operational processes, and researching and providing recommendations on new technologies and services that enhance operations and the employee experience. You handle confidential and proprietary information with utmost care.

Broad experience coordinating subject matter experts in HR, compensation, benefits, legal, and business leaders to ensure proper execution of policies and practices.

Passion for problem solving ; you consider yourself scrappy, and self-motivated. You are someone who can and work well with tight deadlines and are willing to roll up your sleeves to execute on the details of a plan or process that you designed at the strategic level.

Prioritizes a lifestyle leveraging public transportation, micromobility, and other alternatives to private cars.

Locations

We're headquartered in Tempe, AZ, with our office located in the heart of downtown Tempe. We encourage employees to work in our beautiful Tempe office and offer relocation assistance to those who’d like to move to Tempe. We also have remote positions, and we work hard to create a first-class, remote-friendly environment.

Benefits & Perks

🏥 Benefits Package - Includes options for medical, dental, and vision.

🥚 Family Planning Benefits

🐣 Parental Leave - Up to 12 weeks paid time off for qualifying events.

🏦 401K Savings

🖥️ Work From Home Stipend - Up to $500 for equipment paid by the company.

🌎 Co-Working Stipend - $100 per month paid by Culdesac for space intended for work productivity directly related to Culdesac business (e.g. co-working space pass for the day). Remote employees only.

🚲 Mobility Stipend - Up to $500 to invest in employee micro-mobility setup (eg e-bike, e-scooter, micro-mobility accessories).

🛴 Car-Free Commuter Benefit - $400 per month paid by Culdesac. Tempe employees only.

Our Values

As sprawl became commonplace in our cities, we felt less connected to each other. We normalized hour-long commutes, even as private vehicle ownership became the largest source of carbon emission pollution. Our cities blend technology, real estate, and culture to reimagine our daily lives. Come help us make our residents happier, healthier, and more productive in the years they spend with us and the moments they spend together.

At Culdesac, we:

Work as a team

Be inclusive, drawing on the strengths of people who bring a different perspective.

Find ways to work together that overcome disciplinary and geographic separations.

Ship, including the last 10%

Be output oriented. Ship.

Our mission weaves us deep into people's lives. Respect that trusted relationship by seeing your work through to the end, including the last 10%.

Embrace the full stack

We have a competitive advantage in operationally complex, capital-intensive work.

Tackling all the layers in the stack gives us an opportunity to deliver an exceptional user experience.

Always remember Rule #0: learn from those who have done it before.

Ask people for feedback

Only users know if we’re creating value for them.

We get better by observing behavior and asking others how we can improve.

Respect the limits of what we can know and plan. In the complex organism of a city, emergent behavior rules.

Design for humans

The messiness of human preferences and decision making is the rich soil where our product grows.

Human paradoxes and contradictions are our opportunity to create joy.

Next Steps

If you think Culdesac might be a good fit, we encourage you to apply! You have nothing to lose, and we'll respond to you within a week. If we move forward, here's our typical process:

1.

A 30-minute video call with our People Operations Leader to understand your high-level background and cover logistics & expectations.
\

2.

A 30-minute take home assignment.
\

3.

A 45-minute video call with our Head of People to review the take home and answer case study questions.
\

4.

A 45-minute video call with our COO overviewing how you would fit in Culdesac’s mission, vision, and culture.
\

5.

A final 30-minute video call with our CEO overview of a list of company scenarios.
\

At each step, we leave time for you to ask us questions. We look forward to hearing from you!

Culdesac is an equal opportunity employer. We celebrate ersity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

",

"

Immuna platform helps crypto investors manage their risks of investing in crypto assets. The platform monitors and proactively defends investors’ crypto investments from unexpected exploits and undesirable economic situations. It detects on-chain exploits in real time and extracts invested assets on behalf of the investors without needing access to their private keys. For instance: Immuna would have detected anomalous events of unexpected approval and transfers, which led to the $120M BadgerDAO Hack.

The ideal person would be an experienced and fast learner engineer with an entrepreneurial mindset. You will be working with a team of Forbes 30 under 30 serial entrepreneurs comprising of Stanford engineers and Berkeley MBA with 10+ years of experience spanning across Forbes AI 50 startups to large tech companies such as Google and Amazon.

You will be working closely with the founders to help shape the engineering vision of the company. You will be architecting smart contracts for a new type of problem in the Blockchain ecosystem and breaking ground in integrating our systems with other technologies.

Must have Skills:

* Ability to learn fast and work in a team effectively.

Good to have:

* Prior experience in Ethereum Virtual Machine/Geth.

",

"

About the Role

As Engineering Manager of Developer Insights at Mux, you will e into building tools in the Mux Data product that give any development team insights into their audience and the confidence that their platform is working. This role will have a strategic impact on the developer and product teams using video in their application and data customers using Mux Video. Some sample projects that your team might take on include: Collection, processing, and storage of data related to video playback, ingestion, and interaction data + presentation of video data for development teams through APIs, Mux Data Dashboard, streaming & batch exports.

What You'll Do

* Lead a distributed team of software engineers focused on empowering any development team to build and track -successful video products using video playback, ingestion, and interaction data.

Who You Are

* 1+ years of engineering management experience with a track record of successfully building and leading inclusive,highly productive teams.

Benefits

You'll be joining an amazing team from places like Google/YouTube, Amazon/Twitch, Facebook/Oculus, and Brightcove. We have a supportive culture that cares about both excellent work and work-life balance.

* Flexible PTO with 2-week minimum + 11 company holidays

Mux is an Equal Opportunity employer committed to building a erse company. We believe ersity makes us better, and we strive to be inclusive and equitable. That’s why we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Location: San Francisco or Remote (US)

",

"

Office Manager - Probably Genetic

Part-Time/Remote

Do you want to help make a difference in the lives of rare disease patients? We're looking for a part-time Office Manager to join our team!

About Us

Probably Genetic provides severely ill patients with genetic tests at no cost through sponsored testing programs, with the goal of helping patients access diagnoses, clinical trials, and treatments earlier in their diagnostic journeys. We find patients online using our proprietary machine learning platform and test them for free with our telemedicine genetic testing service. Backed by Y Combinator, Khosla Ventures and TenOneTen, Probably Genetic’s mission is to diagnose 200 million rare disease patients worldwide.

Learn more about our vision and mission at: probablygenetic.com

Why Join Our Team?

We are a tight knit group of curious and friendly problem solvers that are passionate about making an impact in the lives of others. We’re super proud of the engaging and supportive team dynamic we’ve built, where empathy and compassion for the patient experience are key drivers both inidually and collectively. We are a kind, creative and fast-growing organization: Our team has grown by 50% in the past 6 months and we are genuinely excited about continuing this trajectory and finding our future coworkers. We believe that the best performing teams come from erse backgrounds and we invest in our people because we know the difference great support can make in a career. We are flexible and accommodating of inidual location and working preferences: Our team currently works across the US, Canada and Europe.

What We're Looking For

Our company is growing fast and we are looking for an Office Manager to work directly with our leadership team to support our operations. Specifically, you will be involved in the following topics:

Office management: Taking on big challenges in healthcare requires incredible organization. You will build the processes we need to scale up our operation, including managing accounts payable and receivable, vendor management, bookkeeping, business insurance, travel booking, and taxes.

Communications: You will help our team manage communications with our customers, including gate-keeping our leadership’s inboxes and scheduling meetings.

Building our culture: We are a remote-first company and invest extensively in our culture. From our quarterly team retreats for the whole company (most recently to Barbados, Charleston, New York City, California, and the Bavarian Alps), to various team events, birthdays, happy hours, and other celebrations, you’ll be the person running the show to shape who we are.

Recruiting: You will contribute to sourcing candidates , interview, pitch, and onboard A players whilst maintaining our team culture and keeping up quality.If you have experience assisting highly driven teams and want to take it to the next level, this job is for you.

This is a fully remote role that begins immediately. Hours will be part-time with the potential of an increase in hours after a 3-month period.

Who You Are

You care about problems greater than yourself and want to have a lasting, positive impact on humanity

You are highly organized and enjoy building structured processes

You are tired of not being able to socialize with people during the pandemic and can’t wait to get to know new faces

You would like to contribute to the culture of a growing team

You have excellent communication skills, both verbal and written

You have a strong ability to multitask while keeping the key priorities in mind

If you don’t have a college degree, you’re damn sure you learned more on your path than you would have in a classroom anyway

You are seeking a career that supports personal and professional development

You will incorporate wellbeing into the team and patient experience

You possess empathy and compassion for the patient experience

You have a high level of attention to detail

You have spectacular time management skills

You are competent and comfortable with technology

You are able to work independently but also as part of a team

You have 2+ years assisting teams in high stakes environments like startups, consulting firms, or banks

What we offer at Probably Genetic:

An engaging and supportive team dynamic

Comprehensive onboarding, interactive training and defined work processes

Remote/Work from home

Permanent position

Travel for quarterly team retreats - all expenses paid

How to Apply:

Interested in joining our incredible team? Please send your resume and anything else you'd like to share ‘Office Manager Application’ in the subject line. We will get back to you as soon as we can. We can’t wait to meet you!

Probably Genetic is committed to fostering a welcoming and inclusive work environment for people of all genders, sexuality, ethnicity, socioeconomic background and life experiences. We urge candidates of all backgrounds to apply. If you require specific accommodations as you interview or consider working with us, please let us know.

",

"

Description

Mutiny is a no-code platform that uses AI to help companies convert their top of funnel demand (e.g. website visitors) into customers through personalized experiences. Companies spend over 20% of their revenue to drive traffic to their website, but marketers are blocked on engineering when trying to convert this demand. Mutiny solves this with a real-time data layer about a company's prospects, powerful AI to automatically write optimized content, and no-code experience delivery to engage customers across all channels.

Our culture:

We started Mutiny by first codifying what type of company and culture we wanted to build. These values define how we approach our work every single day:

* Work should feel like play

The role, in a nutshell:

We are looking for a full-stack software developer to join our growing engineering team. You will build, test, and ship software across the stack including optimized APIs to distribute data in real-time, high-throughput data pipelines to power machine learning models (like OpenAI's GPT-3 and reinforcement learning algorithms from Azure), and intuitive UX to provide a powerful, easy-to-use interface. Work closely with our product, design, and CX teams to define how features will work to drive the most value for customers. Be a critical voice in choosing the right architecture for our core systems, help to define an inclusive product culture, and learn from a world-class team of experienced engineers.

What you’ll do at Mutiny:

* Architect, build, test, and ship highly-available and secure services that process and serve data at scale.

What we are looking for:

* 5+ years of software engineering experience in a web development or infrastructure position.

We are fully remote.Mutiny does not accept agency submitted candidates for this posting.

",

"

Description

Mutiny is a no-code platform that uses AI to help companies convert their top of funnel demand (e.g. website visitors) into customers through personalized experiences. Companies spend over 20% of their revenue to drive traffic to their website, but marketers are blocked on engineering when trying to convert this demand. Mutiny solves this with a real-time data layer about a company's prospects, powerful AI to automatically write optimized content, and no-code experience delivery to engage customers across all channels.

Our culture:

We started Mutiny by first codifying what type of company and culture we wanted to build. These values define how we approach our work every single day:

Work should feel like play

* Faster always wins

The role, in a nutshell:

We are looking for a full-stack software developer to join our growing engineering team. You will build, test, and ship software across the stack including optimized APIs to distribute data in real-time, high-throughput data pipelines to power machine learning models (like OpenAI's GPT-3 and reinforcement learning algorithms from Azure), and intuitive UX to provide a powerful, easy-to-use interface. Work closely with our product, design, and CX teams to define how features will work to drive the most value for customers. Be a critical voice in choosing the right architecture for our core systems, help to define an inclusive product culture, and learn from a world-class team of experienced engineers.

What you’ll do at Mutiny:

* Architect, build, test, and ship highly-available and secure services that process and serve data at scale.

What we are looking for:

* 2+ years of software engineering experience in a web development or infrastructure position.

We are fully remote.Mutiny does not accept agency submitted candidates for this posting.

",

"

Description

Mutiny is a no-code platform that uses AI to help companies convert their top of funnel demand (e.g. website visitors) into customers through personalized experiences. Companies spend over 20% of their revenue to drive traffic to their website, but marketers are blocked on engineering when trying to convert this demand. Mutiny solves this with a real-time data layer about a company's prospects, powerful AI to automatically write optimized content, and no-code experience delivery to engage customers across all channels.

Our culture:

We started Mutiny by first codifying what type of company and culture we wanted to build. These values define how we approach our work every single day:

Work should feel like play

* Faster always wins

The role, in a nutshell:

We are looking for a full-stack software developer to join our growing engineering team. You will build, test, and ship software across the stack including optimized APIs to distribute data in real-time, high-throughput data pipelines to power machine learning models (like OpenAI's GPT-3 and reinforcement learning algorithms from Azure), and intuitive UX to provide a powerful, easy-to-use interface. Work closely with our product, design, and CX teams to define how features will work to drive the most value for customers. Be a critical voice in choosing the right architecture for our core systems, help to define an inclusive product culture, and learn from a world-class team of experienced engineers.

What you’ll do at Mutiny:

* Architect, build, test, and ship highly-available and secure services that process and serve data at scale.

What we are looking for:

* 5+ years of software engineering experience in a web development or infrastructure position.

We are fully remote and offer H1-B Sponsorship.Mutiny does not accept agency submitted candidates for this posting.

",

"

About the role

We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with the product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.

What's Firstbase.io

We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with the product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.

Why you should join

Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with a particular focus in:

* Democratizing access to financial infrastructure

Join us on a mission to help more companies succeed!

Who are we looking for

We are looking for risk-takers with erse experience able to provide fearless feedback.

You will have the following duties

* Support in the development and execution of insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails

You should meet the following requirements

*

Are an excellent, persuasive writer and (probably) a native English speaker
\

*

Know how to create a content plan that aligns with our broader marketing and communication strategy
\

*

Are comfortable putting together, and execute on, marketing campaigns with short notice
\

*

Have worked with a marketing automation system in the past (Hubspot, Salesforce, or similar)
\

*

Love working with social media and filling our accounts with inspirational content that engages our audience
\

*

Are familiar with digital marketing concepts like SEO, Performance Marketing, and inbound marketing, and know-how to measure campaigns with Google Analytics, Ahrefs, Hubspot, and more.
\

*

You can stand out from the crowd if you can also put together short, simple videos/animations for social media.
\

Some perks you might enjoy

*

**Competitive salary:** We lean on some of the best market data to ensure that we offer the most competitive compensation.
\

*

**Hybrid work environment:** We work both remotely & from our offices in New York City in São Paulo – optimizing for collaboration while providing flexibility to team members.
\

*

**21 days of PTO + birthday off:** We offer flexibility to allow people to relax and recharge whenever they need it.
\

*

**Build your ideal work setup:** We understand that how you work is extremely important, so we provide a stipend to set you up for success here at Firstbase.
\

*

**Health benefits:** Firstbase offers health insurance reimbursements to US and international employees.
\

*

**Learning and development:** We provide a stipend together with resources to help people grow and develop in their careers.
\

*

**Amazing quarterly bonus:** Every team at Firstbase has a bonus structure that usually accounts for 20-25% of OTE.
\

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

",

"

About the role

We are looking for a well-versed content marketing specialist/manager to join our growing marketing team and help us continue producing excellent content that attracts and retains customers across various channels. This is a high visibility role with product, sales, engineering, and CX exposure. This role will be responsible for the ideation and execution of content marketing efforts and measurement.

What's Firstbase.io?

Firstbase is building an all-in-one Company OS to help define how founders across the globe launch, manage and grow their businesses.

More than twenty thousand founders from over two hundred countries have used our products: Firstbase Start to launch a company, Firstbase Agent and Firstbase Mailroom to manage ongoing compliance, and Firstbase Loop to get access to financial services in one click. We are building the future of company management.

Firstbase is backed by Y Combinator & our team, investors, and advisors include people from Apple, Gusto, Carta, Wise, Plaid, and many other great companies.

Why you should join

Our team is dedicated to building products & solving some of the startups' hardest problems, with particular focus on:

* Democratizing access to financial infrastructure

Join us on a mission to increase the number of growing companies.

Who are we looking for

We are looking for risk-takers with erse experience able to provide fearless feedback.

You will have the following responsibilities

* Support in the development and execution of insightful and knowledge-packed content to attract and engage our target personas across multiple channels such as blogs, web and landing pages, social media, and emails

Minimum requirements

* Are an excellent, persuasive writer and (probably) a native English speaker

Some perks you will enjoy

* Competitive salary & amazing equity package

We lean on some of the best market data to ensure that we offer the most competitive compensation.

* Hybrid work environment

We work both remotely & from our offices in New York City & in São Paulo – optimizing for collaboration while providing flexibility to team members.

* PTO + birthday off

We offer flexibility to allow people to relax and recharge whenever they need it.

* Build your ideal work setup

We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase.

* Health benefits

Firstbase offers health insurance reimbursements to both US and international team members.

* Learning & development

We provide a stipend together with resources to help people grow and develop in their careers.

* Amazing quarterly bonuses

Every team member at Firstbase gets a bonus calculated based on personal KPIs and company growth.

If you think you're unqualified or don't meet all the requirements for this role, we encourage you to still apply. We celebrate erse candidates, adjacent experiences, and simply put, good people who want to build great things. If that's you, then we'd love to meet.

",

"

YouTeam revolutionizes outsourcing by making hiring engineers 10x faster and 10x safer.

Backed by Y Combinator, Horizon Capital, and Digital Future, we have grown profitably 2.5 times in the last 12 months, and are on track to solve the world’s tech talent shortage through unlocking a previously untapped talent pool of over 3 million engineers.

We also are donating 50% of all our profit every month to support Ukraine’s fight for freedom.

Our current priority is building a world-class product team that will enhance product/market fit for both sides of our hiring marketplace by building an experience that both Buyers and Sellers will want to talk about.

We are seeking a product leader who will make this happen.

YouTeam is remote-first, with offices in Mountain View, CA, and Lviv, Ukraine.We're small enough that you'll have to get your hands dirty, but growing quickly enough that you need to be comfortable delegating and growing a team.

Outcomes we will be looking for you to achieve in the first 18 months:

1. Rebuild the Buyer side of the marketplace to reinforce YouTeam's positioning as the future of outsourcing.

* 9 or 10 average NPS scores from 30 new customers.

1. Reduce seller-side churn by radically improving Seller's experience.

* 50% Seller churn reduction;

1.

Hire, train and manage a high-performing product development team, built of A-players.
\

2.

Build an effective and transparent feature prioritization system.
\

* 100% of qualified feature requests are completed within 2 months from submission;

1. Improve the company data analytics system - so that every team member can get their question answered in the shortest possible time.

* in at least 50% of cases team members find the necessary answer through data immediately;

Our selection criteria mostly come from Ken Norton’s classic essay“How to Hire a Product Manager”

",

"

Responsibilities

You'll be the 2nd full-time designer hire, meaning you'll be able to work on all aspects of the experience, from product design to strategy, research, and brand design. We're at the phase of our product where we need to do two things 1) build a killer product that people love, and 2) validate that what we're doing is working.

Tl;dr

This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.

Qualifications

*

You have 2+ years of experience designing and building digital products.
\

*

Strong familiarity with Figma.
\

*

Strong attention to detail.
\

*

Quick problem-solving skills.
\

*

Ability to do a little bit of everything, from visual design to ux research.
\

*

Systems-thinker who values delivering high-quality experiences.
\

Nice to haves (don't let these stop you from applying)

*

Experience designing for fintech/bank products.
\

*

Experience designing for mobile apps.
\

*

Some experience writing code.
\

*

Some brand design experience (graphic design/illustration/animation).
\

Why Fizz Design?

*

We're a 12 person team, so you'll have a ton of freedom.
\

*

We already have a pretty robust UI Kit in Figma that leverages variants, auto layout, and well-defined styles. So, you'll be able to do your best quality work in half the time.
\

*

We encourage using Figma plugins, and we even have some internally built plugins and systems. So, you'll be super-charged.
\

*

We're well-funded and have a huge waitlist of future users, so we're clearly onto something.
\

Fizz Perks

*

High potential for growth & complete ownership from the beginning 📈
\

*

Equity in an early-stage startup 🤩
\

*

New York City office with Highline views 🏢
\

*

Competitive base salary 💸
\

*

Full medical and dental benefits 👨‍⚕️
\

*

Rapid learning environment 🚀
\

*

Flexible WFH and vacation policy 🏝
\

*

Quarterly retreats with the full team 🛫
\

*

401K matching 💪🏻
\

",

"

Responsibilities

You'll be the 2nd full-time designer hire, meaning you'll be able to work on all aspects of the experience, from product design to strategy, research, and brand design. We're at the phase of our product where we need to do two things 1) build a killer product that people love, and 2) validate that what we're doing is working.

Tl;dr

This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.

Qualifications

*

You have 2+ years of experience designing and building digital products.
\

*

Strong familiarity with Figma.
\

*

Strong attention to detail.
\

*

Quick problem-solving skills.
\

*

Ability to do a little bit of everything, from visual design to ux research.
\

*

Systems-thinker who values delivering high-quality experiences.
\

Nice to haves (don't let these stop you from applying)

*

Experience designing for fintech/bank products.
\

*

Experience designing for mobile apps.
\

*

Some experience writing code.
\

*

Some brand design experience (graphic design/illustration/animation).
\

Why Fizz Design?

*

We're a 12 person team, so you'll have a ton of freedom.
\

*

We already have a pretty robust UI Kit in Figma that leverages variants, auto layout, and well-defined styles. So, you'll be able to do your best quality work in half the time.
\

*

We encourage using Figma plugins, and we even have some internally built plugins and systems. So, you'll be super-charged.
\

*

We're well-funded and have a huge waitlist of future users, so we're clearly onto something.
\

Fizz Perks

*

High potential for growth & complete ownership from the beginning 📈
\

*

Equity in an early-stage startup 🤩
\

*

New York City office with Highline views 🏢
\

*

Competitive base salary 💸
\

*

Full medical and dental benefits 👨‍⚕️
\

*

Rapid learning environment 🚀
\

*

Flexible WFH and vacation policy 🏝
\

*

Quarterly retreats with the full team 🛫
\

*

401K matching 💪🏻
\

",

"

Lead Design at Fizz

At Fizz we are looking for talented designers to help us improve our mobile app which is the key touchpoint for our users to manage their Fizz card. We are also constantly improving our website which hosts educational content and other company information. Your day-to-day work will consist of designing and delivering interfaces, managing our website, and getting to know our users.

Tl;dr

This role for someone who wants agency in their work and is looking to make that next step to a smaller team with leaders who understand the value of design, and want to do the best, most impactful work of their career.

This role will involve

*

Directing product decisions: Your insights and design expertise will guide the trajectory of our product development.
\

*

Fast-paced creation and development: Your designs won't sit on the drawing board. You'll quickly see them come to life on our platforms.
\

*

Building engaging experiences and interfaces: You'll be key to creating user-friendly and visually pleasing interfaces that engage and delight our users.
\

*

Utilizing Figma: You'll harness the power of Figma to achieve our design goals.
\

*

Collaborating with a design-centric team: You'll work in a team where design is not just appreciated—it's central to what we do.
\

To thrive in this role you have

*

1.5+ years of fintech experience: You've proven your design skills in this space.
\

*

A macro-to-micro mindset: You're comfortable thinking about the big picture and the smallest details.
\

*

Resilience and adaptability: You thrive in a dynamic, fast-changing environment.
\

*

Clear and concise communication: You can effectively communicate your design ideas and take feedback well.
\

*

Pixel-perfect attention to detail: You won’t let any minor inconsistencies slip through.
\

*

Some engineering experience: You can speak the language of our developers.
\

*

(+) A passion for startups: You're excited by the pace and potential of the startup environment.
\

*

(+) Mobile app design experience: You're familiar with the unique challenges and opportunities of mobile.
\

Fizz Perks

*

High potential for growth & complete ownership from the beginning 📈
\

*

Work with an established design library 📚
\

*

Work in a design-obsessed environment 🤓
\

*

Equity in an early-stage startup 🤩
\

*

New York City office with Highline views 🏢
\

*

Competitive base salary 💸
\

*

Full medical and dental benefits 👨‍⚕️
\

*

Rapid learning environment 🚀
\

*

Flexible WFH and vacation policy 🏝
\

*

Quarterly retreats with the full team 🛫
\

*

401K matching 💪🏻
\

",

"

About Pocket Worlds

Our mission is to make the metaverse a reality and our vision is a decentralized virtual world built and owned by its citizens.

We have been working towards this mission for a decade. We are the creators of Highrise, the first virtual world on mobile, which has seen extraordinary growth over the last few years and now boasts over 17 million users across iOS and Android. Every day, the citizens of Highrise come together to hangout, explore, create, collect, and trade digital assets in our metaverse, and this has all flourished despite the constraints of Web 2.0.

This was only the first chapter in our story, and we are on the precipice of making history once again with Web3 and Highrise World.

About This Role

Highrise World allows anyone to build their own web3-enabled virtual world server. Highrise owners can customize the look and feel of their servers, set their own rules and govern their citizens, release custom clothing and furniture, set up their own events and experiences, and invite others to set up rooms in their Highrise. This will enable Highrise owners to earn an income by selling virtual goods and cultivating community. These servers can be bought and sold as Highrise Land NFTs on the Ethereum blockchain. We envision a world where every brand or community has a Reddit, a Discord... and a Highrise. You can read more about our community-owned metaverse here: https://highrise.game/whitepaper

We are hiring our first Business Development Manager (Lead), who will help drive the growth of the Highrise Land economy across the Web3 / blockchain ecosystem. You will develop and manage our strategic partnerships with companies, brands, and communities that seek to have their own monetizable communities in the Highrise World.

As Business Development Manager, you will...

* Evaluate, negotiate, and close key deals with brands, communities and companies that develop on Highrise Land.

To be successful in this role, we'd expect you to …

* Have 5+ years in Partnerships/Business Development/Sales/Account Management or similar roles at a high-growth technology company.

Within 3 months, you'll…

* Understand the mechanics behind Highrise Land and the tooling we are building for Highrise owners to engage and grow their communities.

Within 6 months, you'll...

* Develop a token distribution strategy to grow the Highrise ecosystem, tying the performance of towers and experiences on Highrise Land with milestone token payouts.

Closing

Our goal is to define the future of the metaverse with the product we build, and to grow from tens of millions to billions of users in the process.

Join us on this journey and together we will build something incredible.

",

"

About Pocket Worlds

Our mission is to make the metaverse a reality and our vision is a decentralized virtual world built and owned by its citizens.

We have been working towards this mission for a decade. We are the creators of Highrise, the first virtual world on mobile, which has seen extraordinary growth over the last few years and now boasts over 17 million users across iOS and Android. Every day, the citizens of Highrise come together to hangout, explore, create, collect, and trade digital assets in our metaverse, and this has all flourished despite the constraints of Web 2.0.

This was only the first chapter in our story, and we are on the precipice of making history once again with Web3 and Highrise World.

About This Role

We are looking for a skilled Ad Monetization Manager that has expertise in mobile app ads monetization and a passion for the gaming industry.

As an Ad Monetization Manager, you will be the go-to person when it comes to advertising monetization aspects of the game. You will be responsible for the strategy, execution and optimization of in-game placements to improve overall ad ARPDAU.

The ideal candidate will use their exceptional communication and organization skills to turn their creative ideas into reality, collaborating with other teams in creating amazing experiences our players will enjoy. The candidate will also combine a good understanding of the free to play economy with working knowledge of advertising business as well as top-notch analytical skills.

As an Ad Monetization Manager, you will:

* Plan and oversee in-game advertising for iOS, Android, and Web. You will work in an amazing multinational team and will steer our efforts in successfully building, operating and managing all types of advertising and enhance the user experience with our mobile games.

To be successful in this role, we'd expect you to:

* Have experience with ad campaigns & networks.

Within 3 months, you'll:

* Manage ad monetization strategy across a variety of ad networks.

Closing

Our goal is to define the future of the metaverse with the product we build, and to grow from tens of millions to billions of users in the process.

Join us on this journey and together we will build something incredible.

",

"

📄 Fill in this form to apply (will take 2 minutes to complete)

About Strive

Strive Math is the world's first coding class designed to empower kids to master math.

In live 1:1 lessons, students learn to code games and apps. Each project they build teaches a math concept taught at school. For example, students code games like Pong, and by programming the balls’ position and velocity they build a deep mastery of the underlying math.

*

We’re a remote-first company with teachers and employees from South Africa, Singapore, India, the USA, and the Philippines.
\

*

In the real world engineers and financial analysts solve problems with code yet in school students are learning math the same way it was taught 100 years ago. Coding is the literacy of the 21st century and Strive is creating the content and platform to make math joyful and actually applicable to the real world.
\

*

We’re backed by funds like [Goodwater Capital (Early investors in Facebook & Spotify)](\"https://www.goodwatercap.com/companies\") and angels like the president of [MasterCard Asia](\"https://www.linkedin.com/in/ari-sarker-782a0a3/\") and the Founder of Sequoia India.
\

Watch this video to see the founders talk about Strive Math

Role - Help manage the day-to-day operations at Strive

There are 100+ live 1-1 classes happening each week, you’ll be responsible for making sure these classes go smoothly, that parents, teachers, and students are having a joyful experience at Strive.

This involves:

* Providing customer support to parents and teachers via WhatsApp.

Requirements

* Bachelor's degree, with 1+ years of working experience preferred.

Bonus

* Experienced in education/tech industry and startup/remote environment

Why should you apply

🕐 Unlimited paid leave

🥇 Be a part of an education revolution, we’re one of the first and only companies in the world to teach math through code.

🌈 Grow with a highly passionate and erse team from all over the world

Logistics

* Preferred Locations: South East Asia, India, Philippines(Only candidates who can support the GMT+5:30 to GMT+8 timezones are welcome.)

Pay

* Competitive rates in your region.

Apply

1. Fill in this form to apply (mandatory, and will take 2 minutes to complete)

For solid applicants, the whole process can take less than 2 weeks.

",

"

About Us

LTSE supports companies in all stages of growth committed to long-term value creation, and the investors who share their values. We offer software and services for company-building and pursuing a path to the public markets, a U.S. national securities exchange for new and existing public companies, and a coalition for the exchange of ideas between companies and like-minded investors.

We believe in the power of a public market that supports continuous success for all stakeholders, including employees, investors, and their communities. We’re helping innovation and value creation flourish for now and far into the future through long-term investment, experimentation, and sustainable scaling.

Lead LTSE investors include Founders Fund, Collaborative Fund, Andreessen Horowitz, Obvious Ventures, Uprising, and Initialized. LTSE was founded by Eric Ries, an entrepreneur, New York Times bestselling author, and the creator of the Lean Startup methodology.

The Role:

LTSE’s Growth Marketing Manager will manage LTSE Equity’s lifecycle marketing and growth strategy - from planning to execution and analysis.

Responsibilities:

* Own the customer journey and lifecycle marketing campaigns across email, social, and web to increase marketing leads, enable sales, and ultimately drive revenue.

You are:

* Data-oriented. You love to take internal hypotheses and turn them into tests. You jump at the idea of learning through experimentation.

We're looking for:

* 5+ years of professional experience in growth marketing, product marketing, or content marketing with an emphasis on distribution methods.

Nice to haves:

* Previous experience working with early-stage investors, services, and law firms.

Benefits include:

* People. Work in a mission-based company with skilled committed, and supportive teammates who share your desire to create a new kind of public market, and have a commitment to ersity, equity, and inclusion.

LTSE is committed to championing the inclusion of women and underrepresented employees at the earliest stages of the company’s life. We believe that inclusion is a team effort, and every team member is expected to participate in building a welcoming and representative culture.

LTSE is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

We enthusiastically work to make our application and interview processes accessible for candidates with disabilities.

",

"

About Us

LTSE supports companies in all stages of growth committed to long-term value creation, and the investors who share their values. We offer software and services for company-building and pursuing a path to the public markets, a U.S. national securities exchange for new and existing public companies, and a coalition for the exchange of ideas between companies and like-minded investors.

We believe in the power of a public market that supports continuous success for all stakeholders, including employees, investors, and their communities. We’re helping innovation and value creation flourish for now and far into the future through long-term investment, experimentation, and sustainable scaling.

Lead LTSE investors include Founders Fund, Collaborative Fund, Andreessen Horowitz, Obvious Ventures, Uprising, and Initialized. LTSE was founded by Eric Ries, an entrepreneur, New York Times-bestselling author, and the creator of the Lean Startup methodology.

The Role:

LTSE’s Content Strategist will manage LTSE Equity’s content calendar and execution, creating long-form content, managing content resources, and crafting the sound and voice of the brand. The Content Strategist will work cross-functionally to develop unique story ideas, drive ideation for original content, and manage the execution of content across web, social, data reports, and more. This position will work closely with growth, partnerships, customer success, and sales to develop channel specific content for lead generation and sales enablement. As the first content hire, this person will be responsible for both managing external resources for long-form content and will be expected to write both short-form and long-form content on behalf of the company.

Responsibilities:

* Planning and managing the brand’s editorial calendar across web and social media

You are:

* Organized. You are able to manage a wide variety of projects across different channels. You can be trusted to get things done, move fast, and optimize for iteration based on lessons learned at every step.

We are looking for:

* 3+ years of professional experience in copywriting, content strategy, or freelance writing.

Nice to haves:

* Experience establishing editorial guidelines from scratch.

Benefits include:

* People. Work in a mission-based company with skilled committed, and supportive teammates who share your desire to create a new kind of public market, and have a commitment to ersity, equity, and inclusion.

LTSE is committed to championing the inclusion of women and underrepresented employees at the earliest stages of the company’s life. We believe that inclusion is a team effort, and every team member is expected to participate in building a welcoming and representative culture.

LTSE is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status, or any other legally protected status.

We enthusiastically work to make our application and interview processes accessible for candidates with disabilities.

",

"

Job Summary

* Assisting with the preparation of operating budgets, financial statements, and reports.

Job Requirements:

* Bachelor's degree in finance, accounting, or in a related field.

",

"

Job Summary

* Assisting with the preparation of operating budgets, financial statements, and reports.

Job Requirements:

* Bachelor's degree in finance, accounting, or in a related field.

",

"

At Simplify, we’re on a mission to reimagine getting hired in the way that it was meant to be – easy, automated, and stress-free. We’re helping people apply to any job & internship on the web in 1-click – and we’re building best-in-class job recommendation tailored to each unique user.We want to help college students and early-career candidates discover and apply to internships and guide them as they navigate through the process to make it more equitable and better for everyone. We’re backed by some pretty cool people – YCombinator, GFC, the CEO of Honey, and top execs at Facebook, LinkedIn, and more 🙂

🔮 What you’ll do as a Growth Marketing Intern

* Work closely with upper level management on high-impact projects

👀 What we’re looking for

* Interest in writing a wide variety of content—educational, promotional, etc.

",

"

At Simplify, we’re on a mission to reimagine getting hired in the way that it was meant to be – easy, automated, and stress-free. We’re helping people apply to any job & internship on the web in 1-click – and we’re building best-in-class job recommendation tailored to each unique user.We want to help college students and early-career candidates discover and apply to internships and guide them as they navigate through the process to make it more equitable and better for everyone. We’re backed by some pretty cool people – YCombinator, GFC, the CEO of Honey, and top execs at Facebook, LinkedIn, and more 🙂

🔮 What you’ll do as a Growth Marketing Intern

* Work closely with upper level management on high-impact projects

👀 What we’re looking for

* Interest in writing a wide variety of content—educational, promotional, etc.

",

"

CareMessage is looking for a Senior Implementation Project Manager to join our growing team: At CareMessage, we love our customers and are committed to their success. This role requires someone with 5+ years project management experience who has worked on complex projects within the healthcare landscape. As a Senior Implementation Project Manager, you'll be responsible for working with CareMessage's newest customers and helping them successfully implement our product features so that they achieve their clinical goals. You'll play a major role in crafting optimal workflows, training programs, and general best practices for implementations. As a member of the Customer Success team, you'll partner with people from other CareMessage teams (e.g. Sales, Product, Research, Engineering) to ensure that our customers are set up for long-term success. This role requires someone with experience leading customer implementations involving system integrations in a healthcare technology setting.

Who You Are:You have a continuous improvement mindset, are driven to understand “why,” and are able to suggest ideas to improve the current environment in a constructive manner. You think critically before acting. You are comfortable interfacing with customers and vendors. You have experience monitoring and reporting on progress against critical implementation and project lifecycle milestones. You are able to raise interdependent issues/concerns that may impact deliverables. You subscribe to and promote a culture of collaboration, where knowledge and skills are shared to facilitate efficient and timely delivery of our customer commitments.

Requirements:Prior experience with healthcare integrations, including HL7 messaging standardsPrior experience with API and SFTP protocols and standardsExperience with one or more EMR/EHR systems such as (but not limited to) Epic, NextGen, Allscripts, etc.5+ years project management experience5+ years healthcare industry experienceDemonstrated experience in gathering and transforming customer needs into actionable technical recommendationsExcellent communication skills – written, verbal, interpersonal – and strong ability to communicate with key stakeholders across multiple levels of an organization who have varying degrees of technical aptitudeOutstanding interpersonal, critical thinking, and analytical skills along with a proactive, problem-solving attitudePassion for using technology to transform healthcare access and delivery in underserved communitiesResourcefulness, flexibility, and excellent follow-throughAbility to manage multiple concurrent projects and drive initiatives in a cross-functional environmentAbility to work independently and as a collaborative team player, with strong time management & prioritization skills

Within 1 month you will:Learn the product inside and outSpeak with customers to understand their needs and their clinical goalsShadow the implementations for a set of customers, learning about established templates and best practices

Within 3 months you will:Partner with colleagues from across the company to optimize the touch points along the customer journey, using your project management expertiseDevelop new processes and enhance existing best practices for implementations as you take ownership of leading your own project portfolioContribute documentation for our internal knowledge base

Within 6 months you will:Grow your technical hat and become a subject matter expert in one or more technical integration areasLead a cross-functional group in achieving implementation-related company-wide objectivesWork with our Product and Engineering teams to prioritize customers' feature requestsCompensation Details:

This role is currently set at a senior-level, equivalent to someone who has held a handful of Implementation Project Management-related roles in the healthcare space in the past. Our salary allocation for this role is $122,000. All team members performing the same role at the same level are paid the same regardless of where they are in the world.

",

"

🌳 About BonsaiBonsai helps 500,000+ freelancers in 100+ countries start, run, and grow their businesses.The way the world works is changing: Freelancers make up 40% of the workforce today and will be 50%+ by 2030. People want flexible and independent careers. Companies want great on-demand talent. This is one of the largest shifts since the Industrial Revolution, but the tools to support it are stuck in the 20th or even 19th centuries!

That's where Bonsai comes in. We take care of a freelancer's admin work - contracts, proposals, invoices, payments, accounting & taxes and even banking - so they can focus on the work they love and just make money. Ask any freelancers you know... they'll tell you this is a huge and painful time suck.

We're profitable, growing very quickly, and are backed by some of the world's best investors (YC, Matrix Partners, Index Ventures).

We've also been 90% remote since 2016 and our team is spread across 9 different countries.

About the RoleThis is our FIRST partnership hire with lots of responsibilities and potential to grow in scope into a newly formed Business Development team. This is a foundational role with direct relationship with the CEO.

For this role, you will be responsible for a variety of business development initiatives with direct business impact including:Identifying new partnership opportunities: you will work with our CEO to identify high value partners that serve our personas and prioritize these opportunities based on revenue potentialNegotiating new partnership deals: you will develop a good understanding of the value Bonsai can bring to our partners and lead our discussions to get a deal done, whether it has technical or financial implicationsOnboarding new partners: you will be responsible for onboarding new partners and ensure Bonsai get value from newly formed partnerships from day 1 by providing partners with all the resources they needDeveloping partner relationships: you will strive to find new opportunities to develop with existing partners to maximise partnerships valueManaging our partnership channel operations: you will constantly think about how to automate some task to make your life easier (automated payout process, reporting) or optimise conversion funnels (automated landing pages, emailing, ...).

Qualifications5+ years of relevant experience in business development / partnershipsStrong analytical and data processing skillsExperience with B2B SaaSBusiness minded - You tie every decision and initiatives to a business or revenue goalAction oriented - You strive to deliver every day and keep high velocity. You don't hesitate to get your hands dirty to get things moving when you are stuck needing outside help of resources.Organized - You strive with or without complexity and resources. You know how to prioritize and lead initiatives with several stakeholdersBi-lingual in English

💰 BenefitsIndustry leading compensation package — we know you will have a large impact on the company and we strive to compensate accordinglyUnlimited holidays — we actually want you to take time offRemote-work option — work from anywhere, always!Visa sponsorship in Paris - if you would like to relocate and work in our Paris officeAll-expenses paid team retreats — our last retreat was in Mexico!Unlimited professional development stipend — books, classes, coaching, whatever you needStrong culture of work / life balance — it's a marathon, not a sprintComplete internal transparency — everyone sees everything within the company

",

"

Who you are

* 2+ years experience in sales/business development in a B2B SaaS space

What you will do

* Look for new business opportunities to grow the sales pipeline

Why join Campfire

* If you’re a go-getter with a startup mindset of being resourceful and scrappy, you’ll find a lot of joy in your role at Campfire. You will have flexibility and the option to wear multiple hats and learn a ton

",

"

Glimpse K12, Inc. is the leader in Education Return on Investment (eROI) software. Our platform helps school districts track, manage, and evaluate the effectiveness of the tools and resources they are putting into the classroom. Our customers include school and district administrators.

We are looking for someone interested in joining a high growth, all hands on deck, startup. We are growing extremely fast and are scaling our success and implementation teams.

Role: Implementation Project Manager / Customer Success Manager

The ideal candidate is someone who likes to manage multiple projects at one time. As we onboard new districts every week, your responsibility will be to guide them through the onboarding process, track the current status of each district, and meet with senior management to discuss project status and issues. You will also manage the implementation team to ensure they are focusing on the highest priority items each day.

Please let us know if you are interested in helping schools create better outcomes for students!

",

"

We are looking for a Technical Support Specialist to join our newly formed Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business as we launch new products, scale our teams, and support many more customers.

During this rapid growth phase, it is critical that we continue to invest in our technical support capabilities. As such, we recently launched a Customer Support team that is focused on delivering exceptional service and experience to our customers.

As an early member of the Customer Support function, you will:

*

Become a technical expert in Modern Treasury’s product suite and partner closely with the Customer Success and Engineering teams to support our customers. This is an important step towards understanding our customers, the problems we solve for them, the processes we need to build, and the key decisions we need to make as we scale the Support team.
\

*

Create, and maintain, self-help documentation for our internal and external customers. As the frontline of Support you are in the best position to identify opportunities to provide proactive support through our help center. You will work cross-functionally as you write documentation to ensure new and existing content is up-to-date and accurate.
\

*

Contribute to the smooth day-to-day operation of the Support team, including managing customer escalations effectively. You will work primarily with CSMs on customer-facing communications and with Engineering on internal escalations to meet and exceed our service level commitments. You will also collaborate with Product, Bank Partnerships, Sales, Marketing, and Finance from time to time depending on the nature of inidual customer requests.
\

*

Use data-driven methodologies to collate customer feedback and trends. Review the data regularly with your Customer Success peers to find ways to continually improve our customers’ experience. Share relevant customer-specific and product-specific recommendations with Engineering and Product to alleviate recurring issues or develop new capabilities that increase our customers’ operational efficiency.
\

*

Assist in planning, developing, and implementing policies, procedures, performance standards, and training programs for the Customer Support team.
\

*

Leverage your SQL data analysis, business intelligence, and API troubleshooting skills to either resolve common technical questions or diagnose issues in-depth before triaging to the Engineering team. 
\

We strongly believe that investing in personal and professional growth puts us in a position to deliver long-term value to our customers. This role offers a unique opportunity for growth in a value-driven company, and it sits at the intersection of our customers, our people, and our products.

Modern Treasury builds payment operations solutions. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.

We believe that payment operations is at the core of every business. We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.

During your first week you will:

*

Complete our company onboarding process where you will learn all about Modern Treasury – our values, our history, our product, our brand – and meet various teams via small-group sessions alongside your onboarding peers. 
\

*

Develop an understanding of our customers, user personas, sales process, and customer stories.
\

*

Read our favorite industry primers.
\

*

Become a master in our application and API.
\

During your first six weeks you will:

*

Meet and build relationships with leaders and members of the Customer Success, Engineering, Product, Sales, Marketing, and Revenue Operations teams.
\

*

Shadow CSMs, and other Technical Support Specialists, while responding to customers’ daily support inquiries as part of your technical onboarding. Through this, you will gain a deep understanding of our customers, their use cases, and the various stages of their journey with Modern Treasury.
\

*

Be shadowed as you begin to respond to inbound support inquiries.
\

During your first six months you will:

*

Support customers via chat, email, phone, and other channels with a high degree of autonomy within our stated SLAs.
\

*

Own customer requests through resolution, working cross-functionally - with Product, Engineering, Customer Success and other teams - as needed.
\

*

Participate in an on-call rotation for high priority requests received outside of business hours.
\

*

Contribute to internal and external self-help documentation.
\

*

Identify areas of opportunity and manage projects to refine processes and systems accordingly to improve the customer experience.
\

What we're looking for:

*

2+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
\

*

Experience in process improvement and documentation
\

*

Experience with case management solutions such as Zendesk, Salesforce Service Cloud, Jira, Linear, etc.
\

*

Knowledge of web connectivity and integration protocols such as JSON / XML, file transfer protocols such as FTP / FTPS / SFTP, API tools such as Postman, and API concepts such as idempotency and pagination.
\

*

Experience in data analysis, data mapping, ETL, and advanced SQL queries such as multiple joins, subselects, case statements, window functions, CTE, recursive CTE, and other constructs.
\

*

Experience with business intelligence tools such as Looker, Tableau, Power BI, etc. and cloud data warehouses such as Snowflake, RedShift, BigQuery, etc.
\

Modern Treasury is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Modern Treasury considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

",

"

We are looking for a Technical Support Specialist to join our newly formed Customer Support team. This role will report to the Manager of Customer Support and will have an immediate and lasting impact on our business as we launch new products, scale our teams, and support many more customers.

During this rapid growth phase, it is critical that we continue to invest in our technical support capabilities. As such, we recently launched a Customer Support team that is focused on delivering exceptional service and experience to our customers.

As an early member of the Customer Support function, you will:

*

Become a technical expert in Modern Treasury’s product suite and partner closely with the Customer Success and Engineering teams to support our customers. This is an important step towards understanding our customers, the problems we solve for them, the processes we need to build, and the key decisions we need to make as we scale the Support team.
\

*

Create, and maintain, self-help documentation for our internal and external customers. As the frontline of Support you are in the best position to identify opportunities to provide proactive support through our help center. You will work cross-functionally as you write documentation to ensure new and existing content is up-to-date and accurate.
\

*

Contribute to the smooth day-to-day operation of the Support team, including managing customer escalations effectively. You will work primarily with CSMs on customer-facing communications and with Engineering on internal escalations to meet and exceed our service level commitments. You will also collaborate with Product, Bank Partnerships, Sales, Marketing, and Finance from time to time depending on the nature of inidual customer requests.
\

*

Use data-driven methodologies to collate customer feedback and trends. Review the data regularly with your Customer Success peers to find ways to continually improve our customers’ experience. Share relevant customer-specific and product-specific recommendations with Engineering and Product to alleviate recurring issues or develop new capabilities that increase our customers’ operational efficiency.
\

*

Assist in planning, developing, and implementing policies, procedures, performance standards, and training programs for the Customer Support team.
\

*

Leverage your SQL data analysis, business intelligence, and API troubleshooting skills to either resolve common technical questions or diagnose issues in-depth before triaging to the Engineering team. 
\

We strongly believe that investing in personal and professional growth puts us in a position to deliver long-term value to our customers. This role offers a unique opportunity for growth in a value-driven company, and it sits at the intersection of our customers, our people, and our products.

Modern Treasury builds payment operations solutions. Our tools automate the full cycle of money movement—from payment initiation, through approvals, to reconciliation—and are accessible through web application or API.

We believe that payment operations is at the core of every business. We’re a lean team and we work hard to build outstanding products for our customers. When we succeed, our customers grow.

During your first week you will:

*

Complete our company onboarding process where you will learn all about Modern Treasury – our values, our history, our product, our brand – and meet various teams via small-group sessions alongside your onboarding peers. 
\

*

Develop an understanding of our customers, user personas, sales process, and customer stories.
\

*

Read our favorite industry primers.
\

*

Become a master in our application and API.
\

During your first six weeks you will:

*

Meet and build relationships with leaders and members of the Customer Success, Engineering, Product, Sales, Marketing, and Revenue Operations teams.
\

*

Shadow CSMs, and other Technical Support Specialists, while responding to customers’ daily support inquiries as part of your technical onboarding. Through this, you will gain a deep understanding of our customers, their use cases, and the various stages of their journey with Modern Treasury.
\

*

Be shadowed as you begin to respond to inbound support inquiries.
\

During your first six months you will:

*

Support customers via chat, email, phone, and other channels with a high degree of autonomy within our stated SLAs.
\

*

Own customer requests through resolution, working cross-functionally - with Product, Engineering, Customer Success and other teams - as needed.
\

*

Participate in an on-call rotation for high priority requests received outside of business hours.
\

*

Contribute to internal and external self-help documentation.
\

*

Identify areas of opportunity and manage projects to refine processes and systems accordingly to improve the customer experience.
\

What we're looking for:

*

2+ years experience in customer facing roles at B2B SaaS companies in one or more of the following functions: technical support, customer success, sales engineering, product management, engineering, network operations.
\

*

Experience in process improvement and documentation
\

*

Experience with case management solutions such as Zendesk, Salesforce Service Cloud, Jira, Linear, etc.
\

*

Knowledge of web connectivity and integration protocols such as JSON / XML, file transfer protocols such as FTP / FTPS / SFTP, API tools such as Postman, and API concepts such as idempotency and pagination.
\

*

Experience in data analysis, data mapping, ETL, and advanced SQL queries such as multiple joins, subselects, case statements, window functions, CTE, recursive CTE, and other constructs.
\

*

Experience with business intelligence tools such as Looker, Tableau, Power BI, etc. and cloud data warehouses such as Snowflake, RedShift, BigQuery, etc.
\

Modern Treasury is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Modern Treasury considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

",